08Corporate

information and glossary

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143 | Amadeus Annual Report 2012Corporate information and glossary

8.1 Corporate information

Miami regional office

Amadeus Americas Inc.

9250 N.W. 36th Street

Miami, FL 33178

United States

Tel: +1 305 499 6000

Fax: +1 305 499 6889

Corporate headquarters

Amadeus IT Group S.A.C/ Salvador de Madariaga 1

E- 28027 Madrid

Spain

Tel: +34 91 582 0100

Fax: +34 91 582 0188

Product Marketing and Development

Amadeus S.A.S485 Route du Pin Montard

Boite Postale 69

F- 06902 Sophia Antipolis Cedex

France

Tel: +33 492 94 6000

Fax: +33 497 15 4120

Buenos Aires regional office

Amadeus America S.A.Av. del Libertador 1068 5°

C1112ABN Buenos Aires

Argentina

Tel: +54 11 5777 2000

Fax: +54 11 5777 2010

Amadeus Annual Report 2012 | 144Corporate information and glossary

Operations and Data Centre

Amadeus Data Processing GmbHBerghamer Strasse 6

D-85435 Erding-Aufhausen

Germany

Tel: +49 8122 430

Fax: +49 8122 434 190

Bangkok regional office

Amadeus Asia Limited21st Floor., Capital Tower

87/1 All Season Place

Wireless Rd., Lumpini

Pathumwan

10330, Bangkok

Thailand

Tel: +66 2 3058110

Fax: +66 2 3058120

Dubai regional office

Amadeus IT Group S.A. Dubai BRDubai Festival City

Festival Tower - 16th floor

PO Box 126712, Dubai

UAE

Tel: +971 4 293 5222

Fax: +971 4 293 5200

145 | Amadeus Annual Report 2012Corporate information and glossary

AACO: refers to “Arab Air Carrier

Organisation”.

ACO: refers to “Amadeus Commercial

Organisation”.

ACH: refers to “Airlines Clearing House”

Adjusted Profit: refers to the profit for

the year adjusted to exclude after-tax

impact of:

(i) amortisation of PPA and impairment

losses,

(ii) changes in fair value of derivative

instruments and non-operating

exchange gains (losses) and

(iii) extraordinary items, related to the

sale of assets and equity investments,

the debt refinancing and the United

Airlines IT contract resolution.

Adjusted EPS: EPS corresponding to the

Adjusted profit for the year attributable

to the parent company. Calculated based

on weighted average outstanding shares

less weighted average treasury shares

of the year.

Air TA bookings: air bookings

processed by travel agencies using

our distribution platform.

APAC: refers to “Asia and Pacific”.

CESE: refers to “Central, Eastern

and Southern Europe”.

CNMV: refers to “Comisión Nacional

del Mercado de Valores”

Covenant: based on the definition

included in our Senior Credit Agreement.

Covenant EBITDA: EBITDA based on the

covenants’ definition included in our

Senior Credit Agreement.

Covenant Net debt: net debt based on

the covenants’ definition included in our

Senior Credit Agreement.

CRM: refers to “Customer Relationship

Management”.

CRS: refers to “Central Reservation

System”.

CR: refers to “Corporate Responsibility”.

DCS: refers to “Departure Control

Systems”.

DMO: refers to “Destination

Management Organisation”.

D&A: refers to “Depreciation and

Amortisation”.

EBITDA: refers to “Earnings before

Interest, Taxes, Depreciation and

Amortisation”.

ECB: refers to “European Central Bank”.

EIB: refers to “European Investment

Bank”.

EMD: refers to “Electronic Miscellaneous

Document”.

EMDS: refers to ”Electronic

Miscellaneous Document server”.

EPS: refers to “Earnings per share”. EPS

corresponding to the profit for the year

attributable to the parent company.

Calculated based on weighted average

outstanding shares less weighted

average treasury shares of the year.

Adjusted EPS: EPS corresponding to the

Adjusted profit for the year attributable

to the parent company. Calculated based

on weighted average outstanding shares

less weighted average treasury shares

of the year.

FSC: refers to “Full Service Carrier”

(also known as Network carriers).

FTE: refers to “Full-Time Equivalent”

employee.

FX: refers to “Foreign Exchange”.

GDS: refers to “Global Distribution

System”. i.e. a worldwide computerised

reservation system (CRS) used as a single

point of access for reserving airline seats,

hotel rooms and other travel-related

items by travel agencies and large travel

management corporations.

8.2 Glossary

Amadeus Annual Report 2012 | 146Corporate information and glossary

Distribution industry”: includes the total

volume of air bookings processed by

GDSs, excluding

(i) air bookings processed by the single

country operators (primarily in China,

Japan, South Korea and Russia) and

(ii) bookings of other types of travel

products, such as hotel rooms,

car rentals and train tickets.

GRI: refers to ”Global Reporting

Initiatives”.

HTML: refers to “HyperText Markup

Language”.

HX Segment: refers to segments

that have been cancelled by the

passenger directly with the airline

or by a travel agency.

IATA: refers to “International Air

Transportation Association”.

IATA AIRIMP: refers to “AIRIMP”,

meaning universally agreed upon

communications standards for the

handling of Passenger Reservations

Interline Messages.

ICH: refers to “International Clearing

House”.

IFRIC: refers to “International Financial

Reporting Interpretation Committee”.

IPO: refers to “Initial Public Offering”.

IR: refers to “Investor Relations”

department.

IT: refers to “Information Technologies”.

JV: refers to “Joint Venture

KPI: refers to “Key Performance

Indicators”.

LATAM: refers to “Latin America”.

LBO: refers to “Leveraged Buy-Out”.

LCC: refers to “Low Cost Carriers”.

LTM: refers to “Last twelve months”.

Market share: share of the air travel

agency bookings processed by the GDS

providers operating on a global scale,

being Sabre, Travelport, Abacus

and Amadeus.

MEA: refers to “Middle East and Africa”.

MENA: refers to “Middle East and

North Africa”

n.m.: refers to “not meaningful”

MIDT: refers to “Marketing Information

Data Tape”.

MIT: refers to “Massachusetts Institute

of Technology”.

O&D: refers to “Origin & Destination”.

PB: refers to “Passenger Boarded”. i.e.

actual passengers boarded onto flights

operated by airlines using at least

our Amadeus Altéa Reservation and

Inventory modules

PMS: refers to “Property Management

Systems”.

PNR: refers to “Passengers Name Record”.

p.p.: refers to “Percentage point”.

PPA: refers to “Purchase Price

Allocation”.

Pre-Tax Free Cash Flow: calculated

as EBITDA (including Opodo and the

revenue from the United Airlines

IT contract resolution) less capital

expenditure plus changes in our

operating working capital.

PSS: refers to “Passenger Service System”.

R&D: refers to “Research

and Development”.

RTC: refers to “Research Tax Credit”.

SSR: refers to “Special Seating Request”.

TA: refers to “Travel Agency”.

TMC: refers to “Travel Management

Company”.

TPF: refers to “Transaction Processing

Facility”.