0801105 meeting architecture icca meeting... · 2008. 11. 20. · degree in meeting architecture 6....

39
Meeting Architecture Maarten Vanneste, CMM

Upload: others

Post on 19-Sep-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

Meeting Architecture

Maarten Vanneste, CMM

Page 2: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

1983, Turnhout

2

Page 3: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

1981

Page 4: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

2008

4

Page 5: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

5

Page 6: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

The key chapters

1. Current meeting industry2. Meeting objectives

3. Meeting objectives support

4. Meeting architect

5. Degree in meeting architecture

6. The result for the industry

6

Page 7: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

1998

7

Page 8: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

8

Page 9: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

The shell and the substance

9

Page 10: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

Is our industry focussing onParticipant Logistics?

Why is that?

Send text messages on your SpotMe

to Maarten Vanneste

10

Page 11: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

The key chapters

1. Current meeting industry

2. Meeting Objectives3. Meeting Objectives support

4. Meeting architect

5. Degree in meeting architecture

6. The result for the industry

11

Page 12: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

Satisfaction & PerceivedValue

Learning

Application

Business Impact

ROI

European Event ROI Institute

ROI

Page 13: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

Why?

13

Page 14: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

Meeting Objectives Matrix

learning Education, knowledge sharing, PD,inform, create a plan, set goals,

networking Business networking, buildingrelations, cultural fusion, addresscrisis, co-creation, …

motivation Promote, prestige, persuade, pr,reassurance, empowerment, feelingof coherence, tribal sense, …

14

Page 15: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

From measuring to action

From the ROI measuring model Three Objective Groups /

Action terrains

ROI level 2Learning

“extra” level

↔ Networking

ROI level 1Motivation

15

Page 16: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

Identify meeting objectives

16

Learning

Networ

kingM

otivation

TERRAINS

P

Page 17: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

Can our industry ad the dimensionof managing meeting objectives?

How?

Sent text to Maarten Vanneste

on your SpotMe

17

Page 18: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

The key chapters

1. Current meeting industry

2. Meeting Objectives

3. Meeting Objectives support4. Meeting architect

5. Degree in meeting architecture

6. The result for the industry

18

Page 19: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

Design meeting support

19

TOOLS

Conceptual

Art

Hum

anTechnical

Tec

hnol

ogY

Before

During

Afte

r

TIME

Learning

Networ

kingM

otivation

TERRAINS

P

Page 20: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

20

Page 21: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

21

INDUSTRIESM

eetingE

du

ca

tion

Mar Com Med

Facilitation

Au

dio

vis

ua

l

TOOLS

Conceptual

Art

Hum

anTechnical

Tec

hnol

ogY

Before

DuringAfte

r

TIME

Learning

Networ

kingM

otivation

TERRAINS

P

Tra

inin

g

Dra

ma

HR

OD

Page 22: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

Name one tool in each CHATTYcategory

Send text to Maarten Vanneste withyour SpotMe

Page 23: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

The key chapters

1. Current meeting industry

2. Meeting content

3. Meeting content support

4. Meeting architect5. Degree in meeting architecture

6. The result for the industry

23

Page 24: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

Meeting architecture, the missing link?

24

Page 25: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

Key arguments

• Growing Complexity

• Need for professionalism

• Taking ownership

25Meeting architect

Page 26: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

The job of an architect

26Meeting architect

Page 27: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

Most meetings look like this?

27Meeting architect

Page 28: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

The holistic approach

– All phases: Investigate, Design, Execution,Asses (IDEA)

– All tools: Conceptual, Human, Art, technical,technology. (Chatty)

– All knowledge from industries and science(Psychology, HR, sociology, OD, cognitivescience, MarCom, neurology, technology …)

28Meeting architect

Page 29: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

29

SCIENCESSociology

Cogniti

vesc

ience

PsychologyNeurology

Musico

logy

Ant

ropo

logy

Bio

logy

INDUSTRIESM

eetingE

du

ca

tion

Tra

inin

g

Mar Com Med

Facilitation

Au

dio

vis

ua

lD

ram

a

HR

ODTOOLS

Conceptual

Art

Hum

anTechnical

Tec

hnol

ogY

Before

During

Afte

r

TIME

Learning

Networ

kingM

otivation

TERRAINS

P

Page 30: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

Can our industry ad the dimensionof managing meeting objectives?

How?

Sent text to Maarten Vanneste

on your SpotMe

30

Page 31: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

The key chapters

1. Current meeting industry

2. Meeting content

3. Meeting content support

4. Meeting architect

5. Degree in meeting architecture6. The result for the industry

31

Page 32: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

certificate, (post) graduate, master

32

Degree in meeting architecture

Page 33: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

MA2020

33

Degree in meeting architecture

Page 34: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

Books to be written

• Applicable psychology for meetings and events

• Sociology in action for meetings and events

• Large group methods for meetings

• Meeting design: all meeting formats listed

• Meeting 2.0: comprehensive collaboration andco-creation at meetings and events

• …

34

Page 35: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

Incremental or Complementary tomeeting planning?

35

Page 36: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

Can, should our industry becomethe driving force in the creation

of Meeting Architecture?What can ICCA do?What can you do?

Send text messages on your SpotMe

to Maarten Vanneste

36

Page 37: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

The key points

1. Current meeting industry

2. Meeting objectives

3. Meeting objective support

4. Meeting architect

5. Degree in meeting architecture

6. The result for the industry

37

Page 38: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

How will the creation of meetingarchitecture influence our industry?

Send text messages on your SpotMe

to Maarten Vanneste

38

Page 39: 0801105 meeting architecture ICCA meeting... · 2008. 11. 20. · Degree in meeting architecture 6. The result for the industry 31. certificate, (post) graduate, master 32 Degree

THANKS

[email protected]

39

TheThestartstart