0844 848 9594

Consuming adversity:

Leading teams in challenging times.

www.sampsonhall.co.uk

Phil Sampson Ian Acheson

Who we aren’t and what we

can’t do• Snake oil Salesmen

• Prophets

• Subject experts in your field

• Witless profiteers

• Take away your stress

• Provide magic bullets

• Change your operating environment

BUT… This is what we know

Resilience, rhetoric, reality

What is resilience?

• Your ability to ‘bounce back’

• Your personal capability to adapt to adverse

circumstances and grow

• Your organisation’s capability to do the same

• Not always present even in apparently effective

organisations

• Levels change

• Environment influences continuously

Why would resilience ‘consume

adversity’?

(Being mentally tough)

• What isn’t dealt with eats away…

• Brings clarity

• Renews ‘spirit’

• Brings perspective

• Supports and enhances mental health

• Improves efficiency and effectiveness

• Hardens you without making you brittle

Mental toughness is gender neutral

What affects resilience at work?

• Autonomy

• Stability

• Politics

• ‘politics (!)

• Social competence

• Workforce morale

What builds resilience?

I HAVE

External supports

I AM

Personal strengths

I CAN

Social and interpersonal skills!

The traits of resilient leaders

we’ve helped:• They know their boundaries

• They are self-aware

• They are well connected

• They accept

• They can sit in silence

• They know they don’t know everything

• They are kind to themselves

• They can look at all the angles

• They enlist their team

• They get out of their heads!

CultureLeadership

Shaping Operating

Strategy

ENVIRONMENT

What type of organisation is

yours?

Creating change

A vision

Your vision?

• Enlightening?

• Engaging?

• Inspirational?

• Empowering?

• Motivational?

A mission

Are you ready?

Hardiness and resilience

Challenge

Commitment

Confidence

Abilities

Interpersonal

Control

Emotional

Life

Measuring Mental ToughnessDNA of a Champion

Mental toughness self audit

Challenge /10

Commitment /10

Confidence /10

Abilities /10

Interpersonal /10

Control /10

Emotional /10

Life /10

Opposite of mental

toughness?

Vulnerability

Personal confidence

Paranoia

Attitude to failing

Flexibility and Openness to change

“Ever tried.

Ever failed.

No matter.

Try Again.

Fail again.

Fail better.”

Samuel Beckett

Making failures work

Fix it

Accept it

Invest in it

Learn from it

Understand it

Record it

Exploit it

Succeed because of it

CultureLeadership

Shaping Operating

Strategy

ENVIRONMENT

Culture

“To win in the

marketplace….

you must first win

in the workplace”

Doug Conant, CEO,

Campbell’s Soup

Culture

“Steve Jobs’ greatest

contribution and gift is

the company and its

culture – he cared

deeply about that ”

Tim Cook, CEO, Apple Inc.

High performing organisations

(hipos)• Shared information and communication

• Compelling vision

• Ongoing learning

• Relentless focus on customer results

• Energising systems and structures

• Shared power and high involvement

The value of hipos

• Providing value for customers

• Employing great people who are valued

and rewarded

• Invested in because of the value they see

in the organisation

THE TRIPLE BOTTOM LINE

Thank you

Phil Sampson

07970 518325

phil@sampsonhall.co.uk

Ian Acheson

01647 252168

Ian@sampsonhall.co.uk

"We are what we

repeatedly

do. Excellence

then, is not an

act, but a habit.”

-Aristotle