090313seminar talk about salesforce for google apps
DESCRIPTION
09年3月13日「 Google Appsで体感するクラウドの実力」セミナー@渋谷セルリアンタワー6F担当セッション資料TRANSCRIPT
!"#$%&'()*+,-./01234!
56.78396481234:;<=!
>?29@A83964BCD!
EFGH!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
"#$%&'!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
•!!()*IJKLMNOPQ!
•!!+',$-./01$!2!3//#,$!"44-!RS!5TU6VWX!
•!!7YZ1@[783//#,$!"44!9%#:%$!;!+',$-./01$!!
•!!=\]4^_`RSOa3//#,$!3'&#$<!
•!!+''+`+"+=>`\Dbcdefgh!
()*IJKLMNOPQ!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
()*?ijkl@`mQA!ijnop%qrstauvwIij`fgh
%xyOaz`w{|%})~���fz`�B!
�B�C:D:4$&:'��(�?EF4A66G'HC:D:4$&:'H/0#6C:D:6I9JI"BI"=I9KI"9I"LI9JIJMI"LI9NIOPIQLI9=I"9I"BI9=IJ>IQM@!
+',$-./01$!()*mIB>��w����a+''+�()*!
�4�?1�2�!
�C!
��!
?2�^�@A!
KKRN>>=!?L>>J�B�SB�#|@!
BK>��!?L>>J�B�SB�#|@!
?2�^�@A!
T!��ij��!
^� 274!
T!��¡¢eIU£¤!!!!!!U¥¦§!
�C6+9!
T!¥¦P¨©ª§!
«@17�@�!
T!©ªP¨��8¬!
(+*�L61�2�!
T!���1�2�!
T!®¯3964!
+',$-./01$`3//#,$!"44-f°<M!
Copyright 2009- General Business Services Co., Ltd All rights Reserved. �L!(+*��4�?1- 4?629±@�!
+''+�()*f²³´-�4�@µ20!
7!+',$-./01$!()*!8!
!;!
+''+�¶·2«.¸�2]¹@/º»!
7!3//#,$!"44-!8!
()*?69±@�1¼-7!
ij`fgh%xy8½¾f¿À``Áw!
Â{,«.¸�2]¹@ÃÄ%ÅKuCÆ
]4^_%+''+wLÇZOaz`ÈÉÄÊ!
7!+V',,!+<'0<!8!
OËwÌv¨ÍaÎÎ!
±27!��@µ2!
«.¸�2]¹@!6!�2�7!
0Ïб@�ÑÒ8ÓÔ!
±Õ @9Ö2!
×Ø"WX!
3²Ù!
W,'Y/0V!'-!'!+$0Z:1$!
?3//#,$!"44!9%#:%$@!
ÚÛ?RSÃÄ@!
ÜÛ?YZÃÄ@!
|Û?ÝfÞ@!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
+',$-./01$!2!3//#,$!"44-!RSÃÄ!
+',$-./01$!6!P/01$H1/V!
·2-³ß2R!�C��R!?2�^�@AR!!
»¼²�»ÓÔ?[:##KàMÃÄ@R!!
�4�?1�2�21234!
áâ»[ã�2]¹@?P/01$H1/V@!
?ä@«2²�@A�Á¬ÉÄ@!
3//#,$!"44-w!
o�,MÃÄ!
?3//#,$![/1-@!?3V':,@!
?3//#,$!(',$%&'0@!
?3//#,$!\:&$/!./0!O]-:%$--@!
?3//#,$!+:<$-@!
?3//#,$! '̂,D@!
åæfTU6VWXHB!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
!"#$%&'()*+$,-./01&23!Z$0HB!
456789:$;<=! :$;>=!
)*+$,?@A-./0!
çèéêBëìíîïCDEFGHIð!
)*+$,!
JJJ"G!
.KLM!
)*+$,!
N!!
-.!
/0!
3//#,$!"44-!
3//#,$!"44-!
+',$-./01$!
OPQ7RSTUVWXY*Z[,A\]^_`_a5\Y*Z[,AR
bcd7e_bf!
.KEghTijAk_l)*+$,Ae_^la5mnVoBpqrst
A"uvbf!
動画メッセージçñòóôóõîð 08�9�öY=÷ø8ùúûøBÆüw��!
åæfTU6VWXHL!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
①該当顧客に一括メール送信 ②メール受信(顧客)
動画メッセージ(YouTube)
⑥フォーム回答を自動記録:顧客の現状把握 (PDFやExcel形式で出力, Google Sitesとの連携等)
③’フォーム 入力
③動画閲覧
④フォーム 誘導
⑤自動 記録
3//#,$![/1-?4[�Õ0]2�@!
3//#,$![/1-?³ý2_@!
+',$-./01$!
[リンク設置] Salesforce側 から閲覧可能に
“Salesforce” 担当(営業)
3//#,$!+:<$-!担当(SE等)
3//#,$!\:&$/!
3//#,$!(',$%&'0!
[シェアリング] SalesforceとGoogle Calendar間でスケジュール共有
ÑC4�9Ð27þÑC�ÿ!"I#$ûfÓÔ! Google Apps機能
⑦請求書発行/管理 (Salesforce)
%&�¡!
³ý2_!
ij'#(æ6kl]4^_)*!
åæfTU6VWXHS!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
]@A71¼@Ù@!
+"*_LH>!
+,!
W/0<',ÃÄ!
»- 4!3//#,$!"44-
wLxÒ!
±27! ��@µ2! 3²Ù!
1¼�! 0Ïб@�!3//#,$!"44-!
«-Ð.�2]¹@!
«.¸�2]¹@! ÏÐã^�!
ã@-!/v�¡!
�01!
01!
01!
01!
01!
7P/01$H1/V8!
`/0DP,/C?`6P@!
2+sÍu!
·2-³ß2%!3V':,3w45!
2+sÍu!
·2-³ß2f67%89ºÕ�¤!
92:2!
7P/01$H1/V8!
C;<»[ã�2]¹@!
3V':,R!��@µ2R![/1-RS=+',$-./01$!./0!3//#,$!
"44-f6DfÃÄ%>Z
Oa!
7!·2-³ß2!;!3//#,$!"44-!8!
?2�^�@A2�4�?1�2�1234%+''+?@�Ña888!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
!""#$%&'((&)*#+*%&,&-.$%/0"12%!
�zfA��IGoogle App EngineZ»[ã�2]¹@wI�4�?1�2�ÃÄÁOËw®¯��a�Bw,�NOÊ!
+',$-./01$f`$aRSÃÄ!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
��¡ijf��!
�4�?1�2�!
C¬DEF24Z
GãÐ2]¹@'#!
`$a1¼�6`$a»[ã�2]¹@! `$a!</!ã20!
`$a!</!�24!
C¬DEF24!
7³1234�2�7!
+',$-./01$``$aRSfHI!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
JK"LP¨M*,
b^*_«20%NÒ!
�`$a!</!ã20fOPfJK"L!
QRmIS4^�@A&LMu!
+''+,fwITU,M888!zÍÁ+''+r�VBwPOaQ!
WX!
WXYZ�+',$-./01$f`$aRSÃÄ!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
QRmIS4^�@A&LMu!
+''+,fwITU,M888!zÍÁ+''+r�VBwPOaQ!
WX!
+',$-./01$�`$aRSÃÄ!P/01$H1/V!+:<$-!
3//#,$!"44!9%#:%$!
3//#,$!+:<$-!
[\#wb^*_�A]�Ȱ^,M!
�\w_;1234¤!
b^*_.¼-,¬c\:-]',./01$d!
+,ÈM*,M`$a»[ã�2]¹@q�!?`abªc29R!d�1¼�=@!
EF4A66CCCH-',$-./01$H1/V6G464,'Y/0V6-:<$-6!
He[�3Ð2ãã24!
Ôf1234'#ÈC¬�S!
We<E/%%JKL¬!
»[ã�2]¹@g�B>«R!
7hf8�iK>>�c293Ð2!
7hf8jkK>>*O!
�S!X^V$&:'!>J�L�LK�!EF4A66CCCH:<V$&:'H1/HG46%$C-6'0f1,$-6>J>L6LK6%$C->S>HE<V,!
EF4A661/&$H#//#,$H1/V6:%<,6G'6'44$%#:%$6!
QlmzÍ%JMNO!
7YZ8RSÃÄ1@[7!3//#,$!"44!9%#:%$!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
`$a!</!ã20??2�^�@Am@!
!? -n2%�³ý2_=@!
`$a!</!�24?�4�?1�2�m@!
!?oMPpt³ý2_=@!
C¬DEF24?�4�?1�2�m@!
!?GãÐ2]¹@Vq@!
7³1234�2�7ßA¼@"L?�4�?1�2�m@!
!?rZ»�/@�w�a�4�?1�2��2�7@!
"44!9%#:%$!+:<$!(0$'</0�NF24!
?2�^�@A2�4�?1�2�xy! +',$-./01$"L!
`$aP¨�{sÍu³ý2_s%+',$-./01$
wLtl!
•!! -n2fuU\!
•!!�4�?1�2�%Tv!
71@[78!
�N!"44!9%#:%$!+:<$!(0$'</0!!EF4A661/&$H#//#,$H1/V646'44g$%#:%$g-:<$g10$'</06!
"44!9%#:%$!+:<$!(0$'</0H6B!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
�wx?h^PgQ@%ÇZÉÄwOauvwI«20f
6D%û�yzaM*È{aÊ!
Oü�Y|#f²��-�ã6Z:$C-6'&V:%H4e!
}~'#�EF4A661/&$H#//#,$H1/V646'44g$%#:%$g-:<$g
10$'</06:--]$-6&$<':,i:&jL>!
+',$-./01$P¨NÒ&ub^*_«20%��@8[\!
"44!9%#:%$!+:<$!(0$'</0`mQ!
•!!+',$-./01$f`$a!</!ã20=`f�ÀÈ�M!
•!!3//#,$!"44!9%#:%$r�!ÑOa(*+?`$a1¼�xy@!
•!!We<E/%%JKL�4�?¼���NO?�wx�YÁÉ@!
•!!`k+X`k3�;f>²��2,f�I[\ÑCÈ�ll!
•!!�C¬6C¬JKÃÄÈ�MLMNO!
"44!9%#:%$!+:<$!(0$'</0!ÑC"L!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
"44!9%#:%$!+:<$!(0$'</0H6L!
��^@[�2�?@�!
z�,��f`$ac29È!
:Õ-:-ÑÍNOÊ!"!!!!"
`$a²:¼@DEÈ{Í�!
²:¼@�4�?¼�ÁÉÄ!
•!!»- 4Y��3//#,$!"%',ef1-!
•!!k/]^]a$�I��!"%�5?1�2�=w�Z@!
s¨w�4�?¼�Oa888!
3//#,$!"44-�JZ�f0±¼@r�!ÑOa�BwJK!
��f=\]4^_`RSstu888!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
!""#$%&!.3#%4%Ña!
1@[7!5!=\]4^_RS3'&#$<!!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
•!!=\f·2-³ß2]4^_w�MLI%�sÍuU£%��Oa3//#,$!3'&#$<�K%Ña!•!!·2-³ß2]4^_mI=\fß2�7XW%ÇZ&LMa!•!!ÝfuvI3//#,$!3'&#$<P¨·2-³ß2]4^_w»- 4&L��sta!
•!!3//#,$!3'&#$<\f��\jP¨m2+"L§n%-ãÕ-Oa`I=\f·2-³ß2]4^_w!
�»- 4&I2+"L%��Oa�BwOa!
`$a�./:rf!
3//#,$!3'&#$<!
¼@�26Õ�!
P:0$`',,!
o+pq!
2+"Lh)_§»- 4!
o+pq��¡!%�U£%!o+pq°{!
�C\6Õ�·2-!
=\·2-³ß2]4^_!
=\6Õ�·2-P¨fOPw��Iz
f3//#,$!3'&#$<m!
ÇZÉÄw,aÊ!
�5 89ºÕ� Google Code http://code.google.com/intl/ja/apis/gadgets/!
3'&#$<f¬�27!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
¬�27%JKL«20%È�È�` ¡Oa?@888!
•!!3//#,$!3'&#$<!9&:</0?h¢@!g![�3Ð2ÃÄ{�R!r#V':,H1/V»�/@�üÅM£!
•!!3//#,$!(/&$�S4^�@A?h¢@!g!¤29¹@klÃÄ{�R!Ù2[@G24¤M£!
•!!XO*!`$a+4E$0$!-*'-E�M!g!h¢f[$Z$,/4$0!9&:f/%È{�I3hX%JKu¬ÈÉÄ!
•!!¥�,>²��2!5!s*_¦û,f�I¥�,>²��2�ÁptÊ3//#,$!3'&#$<!9&:</0`f!
�§ZÈ�OOvÎ!
¬�27!
«20%û)! «20%��! «20%C¬!
�M!`$a+4E$0$!-*'-E)*!EF4A66CCCg>MH:aVH1/V6G46-/uC'0$6C$a-4E$0$6-V'-E6!
3'&#$<¬#f¨©!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
3//#,$!3'&#$<fß9Õ-ÈûPÍLMas*_¦ûmI
MªC¬Oaz`w,aÊ�C\f12¤2w�k
��,M!
«¬m¿K&M.@µ_,¦®¯�s*_¦û%
��&IC¬#fh)_%°)±²wOa!
C¬³f12¤2wIVq>@9@l´�µ%
¶OÊ0/a/<-H<v<�=%ÇZOaÊ!
XH!Xp^4kw:aMZw$Eh/Kx)%q>S-h&0y[+0>WHvV,z¿K&M!
·¸,.¼�.ãmJpªw¹Nta! 3//#,$!3'&#$<�mI"G'v.¼�.ã=fºZmI
¶³ý2?@4w»¼%½¾OuvIå¿�w!
:3//#,$²�FßÕ¶21@0¸Õ-4�¬�27%JMÀ)Oa!
«¬f3//#,$!3'&#$<!9&:</0�mI"LÈÁ)ÑC&Mz`
Á{aÊ!
:3//#,$²�FßÕ¶21@0¸Õ-4%JKLI3//#,$!3'&#$<!9&:</0%ÂÃwÄ)JMIÑCÅÆ%Çva!
�7 http://www.google.com/support/webmasters/bin/answer.py?answer=40360&hl=ja!
o+pq�;�����I3'&#$<rw��!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
3//#,$!3'&#$<fß9Õ-mIs*_¦û`,aÊs*_¦û\wIb^*_R!o'Z'+10:4<R!P,'-E=% ¡OaÊ!
��¡³fo+pq²2�%ÈKOa!
U£É��!
����!
%���!
2+"Lh)_ã@-!
o+pq��¡!ÑV,#f«20!
+''+m\DbcwÔÅPVBPQ!
ÌÍÍÌ`ÌÎÌÏÐ`\Dbcdefgh!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
+"+=>`mQ!
•!Ñ+"+=>�ÒÓC+<¸øÔ<w��Kv¨ÍudeÕ�Ö=>×#$û!
•!Ñ�w�mIdeÕ�ØÙ<#$ûÖBQ×wÚÛ!
•!!^e4$Ü`^e4$ÝfLÞßw�aàá!
•!!âDØã1234?+''+=@wäML8888!
•!�\DbcÈÔÅwåZsÍLMuPVBPV,IÔÅÀ%àáOa!
¦û¤! æçIè! åZ!
CÆrfã4-!
«@�ß27çbc�!ð!
% ¡Ê!éêëçã4-«@�ß27
?�ãÕ-4ðwL!
!¦û¤!
Tv+''+wgOa\DbcIè%àáÊ+"+=>^e4$Ý%ìí¹¡+''+m\Dbcde#wÔÅ!
«@�ß27çbc�!ð!
fî�`ùïçÑC=ð!
wäMLæçsÍLMa!
ÌÍÍÌ%Tv&LMa��!
«@�ß27çbc�!ðÈ!
ÔÅwåZðÃÄ&LMa!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
â=\åZ&âDØã&
5-..-ÇZ6&
de#$û! -'-78#$û!
de
de
\Dbcde#wIâDØã1234Tv
<=P¨+"+=>#$û%Ê@ìaz`�$ñ!
CÆ!
de!
\Dbcde#fÑCò¯w��I&
& &����·¸,«4�ÈN!
\Dbcde`+''+fgh!
-'-78�Y-..-%ÇZOaz`�I
\Dbcde#fÑCk¿ó§&
�Y-..-X&
•!�!""#$%&'((/&
•!�-.$%/0"12%!
Øã&
1234&
5-..-6&
-'-78&
#$û!de!
+"+ôõ#$ûÈ,MIö&)mI+"+=>#$
ûÈ÷ø�`ùúsÍuOPmIâDØãD�wäMLÁde%û¶OaM*È{a!
#$ûT°!
+''+Tv!
â=f\Dbcde�üýþ! 1234?+''+@Tv<=!
«4�½¾!
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
Copyright 2009- General Business Services Co., Ltd All rights Reserved.
)9:&;<&=>)&:;?@A)9=&
uRÿ³�9g*':,!D%:-E:D'C'r#a-H1/HG4!!!
}!"f?ÿ÷#@!
•!!P/01$H1/V!+:<$-$Ð2�ã»7?�wx%@!EF4A66&/1-H#//#,$H1/V6\:$Ci&/1:&j&&E#V4G#{SK>.MJ<LS#K!
•!!3//#,$!"44-!!EF4A66CCCH#//#,$H1/V6'6E$,46:%<,6G'6:%&$vHE<V,!
•!!3//#,$!"44!9%#:%$!EF4A661/&$H#//#,$H1/V6:%<,6G'6'44$%#:%$6!
•!!+',$-./01$!EF4A66CCCH-',$-./01$H1/V6G46!
•!!+',$-./01$!./0!3//#,$!"44-!EF4A66CCCH-',$-./01$H1/V6G4640/&]1<-6#//#,$6'44-6!
•!!XO*!`$a+4E$0$!-*'-E!)*!EF4A66CCCg>MH:aVH1/V6G46-/uC'0$6C$a-4E$0$6-V'-E6!
•!!3O+�Tv�f-./0gR1234!EF4A66CCCH#a-H1/HG46a]-:%$--6-/,]f/%6-',$-./01${./01$1/V-''-HE<V,!
•!!X^40/!ÒÓ�&�'än(n!EF4A66:<40/H%:DD$:a4H1/HG46'0f1,$6(p_h*q6L>>J>LBJ6SLKB>Q6!