09.10 ciaran o boyle - ireland's health services - … will love again the stranger who was...

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4/15/2016 1 Future Oriented Leadership Professor Ciaran O’Boyle BSc, PhD, DipTheol, DipOL(Oxon.), RegPsycholAFPsSI, AFBPS Professor of Psychology, RCSI Director RCSI Institute of Leadership www.rcsileadership.org Leadership Sometimes I wonder whether the world is being run by smart people who are putting us on or by imbeciles who really mean it. Mark Twain Established 2005 475 (2016) health professionals registered on MSc programmes 1600 (2016) professionals undertaking executive development training. Research in leadership, education, and patient safety Leaders in field in Ireland, Bahrain, UAE, Qatar and Jordan. RCSI Institute of Leadership www.rcsileadership.org IOL Mission Enhancing Leadership: Making a Difference. Future Nurse Leaders 2015/16 Future Nurse Leaders 2015/16 Leadership is… So, what have we learned about leadership? 1 The world is changing The world is changing 4 Quo Vadis? Future Focused Leadership 2 Your leadership paradigm? Your leadership paradigm? 3 Flexing your leadership style

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Page 1: 09.10 Ciaran O Boyle - Ireland's Health Services - … will love again the stranger who was your self. Give wine. Give bread. Give back your heart to itself, to the stranger who has

4/15/2016

1

Future Oriented Leadership

Professor Ciaran O’BoyleBSc, PhD, DipTheol, DipOL(Oxon.), RegPsycholAFPsSI, AFBPS

Professor of Psychology, RCSI

Director RCSI Institute of Leadership

www.rcsileadership.org

Leadership““““Sometimes I wonder whether the world is

being run by smart people who are

putting us on or by imbeciles who really

mean it.””””Mark Twain

• Established 2005

• 475 (2016) health professionals

registered on MSc programmes

• 1600 (2016) professionals

undertaking executive development

training.

• Research in leadership, education,

and patient safety

• Leaders in field in Ireland, Bahrain,

UAE, Qatar and Jordan.

RCSI Institute of Leadership

www.rcsileadership.org

IOL Mission

Enhancing Leadership:

Making a Difference.

Future Nurse Leaders 2015/16

Future Nurse Leaders 2015/16

Leadership is… So, what have we learned

about leadership? 11 The world is changingThe world is changing

44 Quo Vadis? Future Focused Leadership

22 Your leadership paradigm?Your leadership paradigm?

33 Flexing your leadership style

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A bleak present; a bleak future?

“These times are riven with anxiety and uncertainty. In the

hearts of people some natural ease has been broken. Our trust

in the future has lost its innocence. We know that anything can

happen. The traditional structures of shelter are shaking, their

foundations revealed to be no longer stone but sand” - John

O’Donohue“I think there are good reasons for suggesting that the modern

age has ended. Today, many things indicate that we are going

through a transitional period when it seems that something is on

the way out and something else is painfully being born. It is as if

something were crumbling, decaying and exhausting itself, while

something else, still indistinct, were rising from the rubble.”11 The world is changingThe world is changing

44 Quo Vadis? Future Focused Leadership

22 Your leadership paradigm?

33 Flexing your leadership style

The problem of language

Differing paradigms Leadership’s prevailing paradigm

Thinking anew“We cannot solve our problems with the same thinking we used when we created them”- Albert Einstein

Leaders: Born or Made?

Some are born

great, some achieve greatness,

and some have greatness thrust

upon them.

Shakespeare

Twelfth Night, Malvolio , Act II, Scene V

What type of leadership?

2011

The commission believes that the NHS needs to move beyond the outdated

model of heroic leadership to recognise the value of leadership that is shared,

distributed and adaptive. In the new model, leaders must focus on systems of

care and not just institutions and on engaging staff in delivering results.

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»

«

11 The world is changingThe world is changing

44 Quo Vadis? Future Focused Leadership

22 Your leadership paradigm?Your leadership paradigm?

33 Flexing your leadership style

The 7 demands of leadership (Gallup)

1. Visioning

2. Maximising values

3. Mentoring

4. Knowing self

5. Building a wide

constituency

6. Making sense of

experience

7. Raising the bar

The 7 demands of leadership (Gallup)

1. Visioning

2. Maximising values

3. Mentoring

4. Knowing self

5. Building a wide

constituency

6. Making sense of

experience

7. Raising the bar

Darkness visibleDarkness visible?

Teaching

under a tree

in Africa!

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Values and action

Organisation’s expressed

values

Organisation’s lived

values

Person’s

expressedvalues

Person’s

livedvalues

“The success of an

intervention depends on

the interior condition of the intervenor.”

William O’Brien,

former CEO of the Hanover Insurance Company

August Landmesser says NO

Hamburg 1936

The 7 demands of leadership (Gallup)

1. Visioning

2. Maximising values

3. Mentoring

4. Knowing self

5. Building a wide

constituency

6. Making sense of

experience

7. Raising the bar

Developing self-insight The challenge of self awareness

“For if we think of this

existence of the individual

as a larger or smaller room,

it becomes clear that most

people get to know only

one corner of their room, a

window seat, a strip of

floor which they pace up

and down”

Rainer Maria Rilke. Letters to a Young Poet.

In praise of the incomplete leader

“No man, for any considerable period, can wear one face to himself and another to the multitude, without finally getting bewildered as to which may be the true.”

- Nathaniel Hawthorne

“Don't you know that a midnight hour comes when everyone has to take off his mask? Do you think life always lets itself be trifled with? Do you think you can sneak off a little before midnight to escape this?”

- Soren Kierkegaard

Unconscious bias

John Fetterman, Mayor of Braddock,

Pittsburg; Zip Code tattoo

Masters in Public Policy from Harvard

Served in PeaceCorps

Internationally recognised for pioneering

economic community development

Ted Bundy: Rapist and

killer of 30 women

1974-78

Stress reduction

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Practising Stress Reduction

Stress arises when there is a mismatch

between perceived demands and

perceived coping ability.

Three Colours Blue: Krzysztof Kieslowski (1999)

Developing resilience

www.authentichappiness.com

“The flexibility in response to

changing situational demands and

the ability to bounce back from

negative emotional experiences”.

1. Reframing

2. Experience of positive

emotions

3. Physical activity

4. Trusted social support

5. Use of personal strengths

6. Optimism

11 The world is changingThe world is changing

44 Quo Vadis? Future Focused Leadership

22 Your leadership paradigm?Your leadership paradigm?

33 Flexing your leadership styleFlexing your leadership style

»More than the past

I am interested in the future,

since that's where I intend to spend

the rest of my life «

Albert Einstein

Healthcare organisations – going somewhere?

"Would you tell me, please,

which way I ought to go

from here?" "That depends a

good deal on where you

want to get to," said the Cat.

"I don't much care where--"

said Alice.

"Then it doesn't matter which way you go,"

said the Cat. "--so long as I get

SOMEWHERE," Alice added as an

explanation. "Oh, you're sure to do that," said

the Cat, "if you only walk long enough."

The Time Paradox

Time Perspectives

• Future focused

• Present hedonistic

• Present fatalistic

• Past positive

• Past negative

Zimbardo, PG & Boyd J. (2008) The

Time Paradox. New York, Free Press

“Leadership is showing the way and helping or

inducing others to pursue it. This entails

envisioning a desireable future, promoting a

clear purpose or mission, supportive values

and intelligent strategies, and empowering

and engaging those concerned“

Roger Gill, 2011

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PwC

Leadership 2030.

Leadership 2030; Hay Group 2011.

“Leaders of the future will need to be

adept conceptual and strategic

thinkers, have deep integrity and

intellectual openness, find new ways

to create loyalty, lead increasingly

diverse and independent teams over

which they may not always have

direct authority, and relinquish their

own power in favour of collaborative

approaches inside and outside the

organization”

Leadership 2030: The Six Megatrends You Need to Understand to Lead Your Company into

the Future. – Hay Group. February 6, 2014

Learning from the future

• Regardless of the culture or sector we come from,

we all share one characteristic: we participate in

large systems in which we collectively create

results that nobody wants.

• We consume the equivalent of 1.5 planets to meet

our current needs; 2.5 billion people live in

poverty; 3 times as many people die by suicide as

through wars and murder.

• Our major error is that we try to learn exclusively

from the past rather from the future as it emerges

- Otto Scharmer, MIT.

We all live in complex interconnected systems

A different type of leadership

“Are the basic

fundamentals for sound

leadership the same and

we are just responding

to a different world, or

are the fundamentals

shifting?”

Peter Senge (2006). Systems Citizenship: The Leadership Mandate for this

Millennium. The SOL Journal, 7(3).

A different type of leadership

• Systems intelligence, building

– Seeing patterns of interdependency

– Seeing into the future: seeing how a system is functioning and where it is headed.

• Partnership across boundaries

– Developing real connections across boundaries

– Building trust and respect

– Recognising that strength comes from the differences

– Listening to the periphery

• Openness of mind, heart, and will

– Usefulness vs absolute accuracy

– Open hearts – we are all part of the problem

– Open will – small “I” and big “I”

Peter Senge. Systems Citizenship: The Leadership Mandate for this Millennium.

The SOL Journal, 7(3).

Systems leadership in healthcare

1. Go out of your way to make new connections.

2. Adopt an open, enquiring mindset, refusing to be constrained by current horizons.

3. Embrace uncertainty and be positive about change – adopt an entrepreneurial attitude.

4. Draw on as many different perspectives as possible; diversity is non optional.

5. Ensure leadership and decision-making are distributed throughout all levels and functions.

6. Establish a compelling vision which is shared by all partners in the whole system.

7. Promote the importance of values – invest as much energy into relationships and behaviours as into delivering tasks.

Welbourn et l. (2012) Leadership of Whole Systems. The King’s Fund

»

«

““Each person is the sole inhabitant of their own inner Each person is the sole inhabitant of their own inner

world…each of us is responsible for world…each of us is responsible for how how we see and we see and what what

we see….the heart of vision is shaped by the state of the we see….the heart of vision is shaped by the state of the

soul. When the soul is alive to beauty, we begin to see life soul. When the soul is alive to beauty, we begin to see life

in a fresh and vital way. The old habits of seeing are broken. in a fresh and vital way. The old habits of seeing are broken.

The dead dust falls from the windows…..the elements of The dead dust falls from the windows…..the elements of

one’s life reveal new urgency and possibility”one’s life reveal new urgency and possibility”John John O‘DonohueO‘Donohue.. DivineDivine Beauty: The Invisible Beauty: The Invisible EmbraceEmbrace

The time will come

when, with elation you will greet yourself arriving at your own door, in your own mirror and each will smile at the other's welcome,

and say, sit here. Eat. You will love again the stranger who was your

self. Give wine. Give bread. Give back your heart to itself, to the stranger who has loved you

all your life, whom you ignored for another, who knows you by heart. Take down the love letters from the bookshelf,

the photographs, the desperate notes, peel your own image from the mirror. Sit. Feast on your life.

Derek Walcott

Love After Love