0910 - pip project document
TRANSCRIPT
-
8/8/2019 0910 - PIP Project Document
1/49
S
The P
i Lanka
Perffor devel
rformance Imprand is funded b
Ministry o
Nation Bui
Estate Infr
Developm
n - Ger
rmancepment act
ovement Projectthe German Fe
f
ilding and
astructure
ent
an De
Improvers in the N
works with thederal Ministry fo
elopme
ment Proorth and E
ublic AdministrEconomic Coo
nt Coo
ject (PIPst of Sri L
tion in the Norteration and De
Pro
eration
nka
and East of Srielopment (BMZ
jec
Lanka)
Do
2
2
Trinco
Septe
cu
0
1
aleeber200
en
-
-
8/8/2019 0910 - PIP Project Document
2/49
-
8/8/2019 0910 - PIP Project Document
3/49
The Perfor
Sri La
for d
ance Improvethe
inistry of
ation Building anstate Infrastructuevelopment
nkan -
Perfor
velopme
ment Project wGerman Fede
dre
erma
ance I
nt actors
rks with the Pal Ministry for
Proje
T
Se
Devel
provem
in the No
blic Administraconomic Coop
ctDoc
rincomal
tember
pmen
nt Proj
th and E
tion in the Norteration and De
mente009
Coop
ct (PIP)
st of Sri
and East of Selopment (BM
ration
anka
ri Lanka and is)
funded by
-
8/8/2019 0910 - PIP Project Document
4/49
-
8/8/2019 0910 - PIP Project Document
5/49
-
8/8/2019 0910 - PIP Project Document
6/49
1
ContentsListofabbreviations...................................................................................................................................... 2
Foreword....................................................................................................................................................... 3
Purposeofthedocument............................................................................................................................. 4
Part1:Projectdetails...........................................................................................................................5Projectsummary........................................................................................................................................... 7
Projectlogframe......................................................................................................................................... 10
Part2:Projectstrategy......................................................................................................................13Context........................................................................................................................................................ 15
Background................................................................................................................................................. 15
Relevancetodevelopmentcooperation.................................................................................................... 16
Approach..................................................................................................................................................... 17
Genderstrategy.......................................................................................................................................... 19
Goodgovernancestrategy.......................................................................................................................... 19
Conflicttransformation
strategy.................................................................................................................
20
Part3:Operationalplan.....................................................................................................................21HumanResourceDevelopment.................................................................................................................. 23
LocalGovernment....................................................................................................................................... 29
CommunityDevelopment........................................................................................................................... 35
Otheractivities............................................................................................................................................ 41
-
8/8/2019 0910 - PIP Project Document
7/49
2
ListofabbreviationsACLG AssistantCommissionerofLocalGovernmentADB AsianDevelopmentBankBMZ GermanFederalMinistryforEconomicCooperationandDevelopmentCAP CapacityBuildingforImplementingAuthoritiesatLocalLevelCBO CommunityBasedOrganisationCD CommunityDevelopmentCIRM CentreforInformationResourceManagementCLG CommissionerofLocalGovernmentDFID DepartmentforInternationalDevelopment,BritishGovernmentDS DivisionalSecretariat,DistrictSecretariatEP EasternProvinceEPC EasternProvincialCouncilsFSCT FoodSecurityandConflictTransformationProjectGS GramaSevekaGTZ GermanTechnicalCooperationHRD HumanResourcedevelopmentLA LocalAuthoritiesMDTD ManagementDevelopmentTrainingDepartmentEPMDTI ManagementDevelopmentTrainingInstituteNPMC MunicipalCouncilNECCDEP NorthEastCoastalCommunityDevelopmentProjectNECORD NorthEastCommunityRestorationandDevelopmentProjectNEPC NorthEastProvincialCouncilNGO NonGovernmentOrganisationNP NorthernProvinceNPC NorthernProvincialCouncilOD OrganisationalDevelopmentPIDT PublicInformationDisseminationTrainingPIP PerformanceImprovementProjectPLA ParticipatoryLearninginActionPPS ProvincialPlanningSecretariatPPP PeoplesPlanningProcessPreSTEPS GeneralEnglishcourse(PreSkillThroughEnglishforPublicServantsPRO PublicRelationsOfficerPS PradeshiyaSabhaR/ACLG RegionalAssistantCommissionerofLocalGovernment(alsoACLG)STEPS SkillsThroughEnglishforPublicServantsWRDS WomensRuralDevelopmentSocietyWSPS WritingSkillsforPublicServants
-
8/8/2019 0910 - PIP Project Document
8/49
3
ForewordThe
Performance
Improvement
Project
(PIP)
has
been
supporting
the
organisational
developmentoftheNorthernandEasternProvincialCouncilssincetheirinception,andfor
severalyearsbefore,theNorthEastProvincialCouncil(NEPC).Thetsunami,thedemergerof
theNEPCandtheconflicthavenotmadeitaneasyenvironmenttoworkin,andsothe
projectsachievementsareallthemoreimportant.
WiththesupportofPIPtheManagementDevelopmentTrainingDepartment,EasternProvince
isnowaflourishingtrainingcentrewithitsowntrainers,materials,equipmentandtraining
programme.PIPiscurrentlyfundingtheextensiontotheManagementDevelopmentTraining
Institute,Northern
Province,
training
trainers
and
helping
establish
the
STEPS
Institute
Jaffna,
sothattheNorthtoocanflourish.By2009morethan2,500publicservantsfromover70
organisationsintheNorthernandEasternProvincialCouncilshadbenefitedfromcoursessuch
asSkillsThroughEnglishforPublicServants(STEPS),InductiontoPublicService,Spatial
Planning,EffectiveCommunicationandSelfAccessSkills.Ina2008survey85%ofsenior
managersstronglyagreedthatPIPtrainingcoursesmettherealneedsoftheirstaff.
In2005,localgovernmentwastermedTheSleepingGiant.WithsupportfromPIPandother
donorsforlocalgovernmentreform,thatgiantisbeginningtowakeup.PIPhasestablisheda
grievanceredressalsystemin20localauthoritiesintheEastandanalmostequalnumberare
plannedin2010fortheNorth.In2006PIPputinthefirstnetworkatInnerHarbourRoad(the
thenheadquartersoftheNEPC)andin2008atVarodayanagar(theheadquartersoftheNPC).
In2007PIPpioneeredthefirstIntegratedLocalDevelopmentPlanninginKinniya,gettingthe
DivisionalSecretariat,theUrbanCouncilandthePradeshiyaSabhatoworktogetheronafour
yearrollingplansomethingthathadneverbeendoneinSriLankabefore.In2009workhas
begunonintegratedlocaldevelopmentplanninginthreegeographicalareasinJaffnaDistrict,
buildingonlessonslearntfromasimilarinterventioninKinniya,EasternProvince.
Inthisnew20092010phase,theOfficeoftheChiefSecretaryEasternProvinceandtheOffice
ofthe
Chief
Secretary
Northern
Province
will
continue
to
work
hand
in
hand
with
the
PerformanceImprovementProject.Thiscollaborationwillensurethatprojectinputsand
activitiescontinuetostrengthenthetwoadministrationsintheirmanagement,planning,
communication,coordinationandservicedeliveryforvulnerablecommunitiesintheNorthand
East.
MrWalterKeller,SeniorAdviser,GTZPerformanceImprovementProject
MrVPBalasingham,ChiefSecretary,EasternProvince
MrASivasamy,ChiefSecretary,NorthernProvince
-
8/8/2019 0910 - PIP Project Document
9/49
4
PurposeofthedocumentThe
purpose
of
this
document
is
to
give
stakeholders,
intermediaries,
implementing
agencies
and
other
projectsworkinginthesamefieldaclearunderstandingoftheproject.Itisdividedintothreemain
parts.Thefirstpartgivesanoverviewoftheprojectdetails,foreasyreference,andincludestheproject
logframe.Thesecondpartoutlinestheprojectstrategyintermsofrelevance,approach,and
management,basedontheprojectcontext,history,andbestpractices.Thethirdpartprovides
comprehensivedescriptionsofprojectactivitiesandtheoperationalplansforeachofthethreeproject
strands.
-
8/8/2019 0910 - PIP Project Document
10/49
5
Part 1: Project details
-
8/8/2019 0910 - PIP Project Document
11/49
6
-
8/8/2019 0910 - PIP Project Document
12/49
7
Projectsummary
Name GTZPerformanceImprovementProject(PIP)Donor GermanFederalMinistryforEconomicCooperationandDevelopment(BMZ)Projectarea Goodgovernanceandconflicttransformationcapacitydevelopmentforpublic
servantsworkingintheprovincialadministrationintheNorthandEastofSri
LankawithspecificreferencetoHumanResourceDevelopment,Local
GovernmentReformandCommunityDevelopment.
Objectives 1. ProvincialandlocalgovernmentstaffandcounterpartsintheNorthernandEasternProvincesusenewskillstoimprovethewaytheyworkasserviceproviders,withintheirorganisationsandwiththepublic(HumanResource
Development).
2. LocalgovernmentintheNorthernandEasternProvincesusesimprovedmechanismsofcommunicationandplanningforbetterservicedeliveryand
conflictmitigation(LocalGovernment).
3. WRDSinBatticaloaDistrictworkwithlocalauthoritiesanddonorstoimplementsmallscalesocioeconomicplansforimprovedfacilities,services
andlivelihoodsintheirvillages(CommunityDevelopment).
Scope Trincomalee,Batticaloa,Ampara,Vavuniya,MannarandJaffnaDistrictsDuration January2009December2010Beneficiaries TheconflictandtsunamiaffectedMuslim,TamilandSinhalesepopulationofthe
NorthernandEasternProvinceswithparticularreferencetovulnerablelow
incomegroups,thepublicthelocalauthoritiesserve,andwomens
organisations.
Intermediaries Themanagementandtechnicalstaffofapproximately70organisationsfromtheprovincialandlocalauthoritiesandthecentrallineauthoritiesatlocallevel,their
civilsocietycounterparts,womensgroupsandcommunitybasedorganisations.
Executingagency TheMinistryofNationBuildingandEstateInfrastructureDevelopmentImplementingagency TheNorthernandEasternProvincialCouncils
-
8/8/2019 0910 - PIP Project Document
13/49
8
Keystakeholders TheOfficesoftheChiefSecretaries(CSO),EasternProvince(EP)andNorthernProvince(NP)
The
Commissioners
and
Regional
Assistant
Commissioners
of
Local
Government,
(CLGandR/ACLG)EPandNP
49localauthorities,EPandNP
TheCentreforInformationResourceManagement(CIRM)EP
TheManagementDevelopmentTrainingDepartment(MDTD)EP
TheManagementDevelopmentTrainingInstitute(MDTI)NP
TheMinistryofEducationNP
30WomensRuralDevelopmentSocieties(WRDS),EP
Inputs SpecialisedshortandlongtermconsultanciesintechnicalassistanceTrainingcourses,workshops,planningmeetingsandcoaching
Financing
agreements
with
the
British
Council
and
Czech
NGO
People
in
Need
LocalsubsidycontractswithCIRM,MDTDandtheNorthEastCommunity
RestorationandDevelopmentProject(NECORD)
Thesupplyofalimitedamountofequipmentfororganisationaldevelopment
Management TheprojectismanagedbyaSeniorAdviserandaTeamLeaderwithateamofover40nationalandinternationalstaffinthreelocations.Trincomaleeisitsmain
office,andissituatedwithintheEasternProvincialCouncilsManagement
DevelopmentTrainingDepartment,whichisalsooneofitsmainimplementing
partners.TwosubofficesexistinBatticaloaandJaffna.
CumulativeValue Cumulative,overallprojectduration:9years4monthsfrom09/2001to12/2010Cumulativetotalbudgetof10,881,000
Previousphases Date Phase Value Description09/2001
to
08/2003
preliminary
phasewithADB
956,000 rehabilitation,trainingand
communitydevelopmenttrust
buildingmeasuresthroughNECORD
09/2003
to
12/2008
secondphase
with
DFID
4,000,000
with
2,100,000
co
financing
fromDFID
organisationaldevelopment,human
resource
development,
planning
and
informationmanagementandgood
governance,fortheNEPC,thenEPC
andNPC,throughCSO,PPS,CIRM,
MDTDandCLG;interlinkedtothe
CapacityBuildingforImplementing
AuthoritiesatLocalLevelProject
(CAP),08/2005to10/2008;
-
8/8/2019 0910 - PIP Project Document
14/49
9
Currentphase Date Phase Value Description01/2009
to
12/2010
currentphase;
extensionofthe
secondphase
3,825,000
humanresource
development,
local
governmentreformandcommunity
development.
Activities HumanResourceDevelopment BridgingcoursesforSkillsThroughEnglishforPublicServants(STEPS)are
developedandSTEPScoursesarerunindifferentlocations.
STEPSInstituteinJaffnaissetupundertheNPC. GoodGovernanceandconflicttransformationaretaughtthroughavariety
ofcourses:STEPS,publicinformationdisseminationtraining(PIDT),effective
communication,self
access
skills,
induction
to
public
service,
report
writing.
ThetrainingcapacityoftheProvincialCouncilsisstrengthenedandtrainercompetencies/accreditationestablished.
LocalGovernmentReform Newapproachestolocalgovernmentpubliccommitteesareintroducedfor
content,compositionandwaysofworking.
Publicredressalstaffandsystemsarestandardised,upgradedandexpanded.
Publicinformationdisseminationtechniquesaretaughttolocalauthorities.
Integrated
local
development
planning
is
introduced
in
new
areas.
Informationmanagementfordevelopmentprofilesissupported.CommunityDevelopment WRDSleadershipisstrengthenedforcommunitydevelopmentpurposes. AdvocacyeventsareorganisedtobringtheLocalAuthoritiesand
communitiesclosertogether.
Livelihooddevelopmentisstrengthenedandnewlivelihoodventuresexplored.
Preschooleducation,facilities,staffandsystemsarestrengthened.
Monitoringandevaluation
Baselinestudy,2009;ProjectDocument(this),Impactstudy2010
QuarterlyreportingtostakeholdersthroughtheProvincialCouncilCoordination
MeetingsandtheMinistryofNationBuildingandEstateInfrastructures
cumulativereports
Projectproposal(theOffer),annualprogressreportsandafinalreporttothe
BMZ
-
8/8/2019 0910 - PIP Project Document
15/49
-
8/8/2019 0910 - PIP Project Document
16/49
-
8/8/2019 0910 - PIP Project Document
17/49
-
8/8/2019 0910 - PIP Project Document
18/49
13
Part 2: Project strategy
-
8/8/2019 0910 - PIP Project Document
19/49
14
-
8/8/2019 0910 - PIP Project Document
20/49
15
Context25yearsofcivilwar,andlargescaledestructionofinfrastructureincoastalregionsduetotheDecember
2004tsunami,haveseverelyimpededdevelopmentintheNorthandEastofSriLankaandcreatedan
imbalancewiththerestofthecountry.TheNorthisnowinatransitionalphaseafterfightingceasedand
therehasbeennomoreopenfightingintheEasternProvincesincetheendof2007.
Thebiggestproblemforprovincial,districtandlocalauthoritiesatpresentisnotalackoffunds,butthe
inabilitytoactinacoordinated,needsbased,participatorymannerinordertoguaranteebasicservices.
Managementskillsandparticipatoryapproaches,whicharenecessaryforutilisinginputsinanefficient,
transparent,andconflictsensitiveway,areinadequate.Thisresultsinalackofplanningand
coordinationbythevariousdevelopmentactorsinvolved,whichinturnproducesgaps,duplicationand
inefficiencyatimplementationlevel.Availableresourcesarenotfullyutilised.Publicservicedelivery
demonstratesconsiderable
weakness
because
it
does
not
properly
take
into
consideration
the
real
needsofthepeople.
BackgroundTheGTZPerformanceImprovementProject(PIP)isimplementedbyGermanTechnicalCooperation
(GTZ)onbehalfoftheGermanFederalMinistryforEconomicCooperationandDevelopment(BMZ).Itis
agoodgovernanceconflicttransformationprojectwhichoperatesintheconflictaffectedNorthand
East
of
Sri
Lanka.
It
was
set
up
in
2001
and
is
now
in
an
extension
of
its
second
phase.
The
total
value
of
theprojectis10.9mofwhich,in2005,2.1mcamefromtheBritishGovernmentsDepartmentfor
InternationalDevelopment(DFID).Thecurrentphaseisworth3.8m.Theprojectspartnerministryis
theMinistryofNationBuildingandEstateInfrastructureDevelopmentanditalsocoordinateswiththe
MinistryofLocalGovernmentandProvincialCouncils.TheprojectsmainofficeisinTrincomaleewith
subofficesinBatticaloaandJaffna.
Thefirstphase2001to2003 consistedofrehabilitationworkinconjunctionwiththeAsian
DevelopmentBank(ADB)supportedNorthEastCommunityRestorationandDevelopment
Project(NECORD).Thesecondphase2003to2008 focussedonstrengtheningtheNorthEast
ProvincialCouncil,andafterthedemerger,theNorthernandEasternProvincialCouncilsrespectively,
bydevelopingcapacityinhumanresourcemanagement,organisationaldevelopment,planningand
informationmanagement,andgoodgovernance.Duringthisphase,PIPwasinterlinkedwiththe
tsunamifundedCapacityBuildingforImplementingAuthoritiesatLocalLevelProject(CAP)and
expandeditsworkinorganisationaldevelopmentforlocalgovernment.Inputsandactivitieswere
implementedthroughtheprojectskeystakeholders:theChiefSecretariesOffices,theProvincial
PlanningSecretariats,theManagementDevelopmentTrainingDepartment,theCentreforInformation
ResourceManagementandtheCommissionersofLocalGovernmentsOffices.
-
8/8/2019 0910 - PIP Project Document
21/49
16
Inthecurrentextensionphase2009to2010 theprojectsmandateistobuildcapacityforprovincial
andlocalgovernment,andcommunitybasedorganisationssothattheycanworktogethertowards
sustainabledevelopmentinaparticipatoryandconflictmitigatingway.Theprojectsmainstakeholders
arekeyofficesintheNorthernandEasternProvincialCouncils,localauthorities,selecteddivisional
secretariatsandWomensRuralDevelopmentSocieties.Theprojectsimplementingpartnersat
governmentlevelaretheManagementDevelopmentTrainingDepartmentandtheCentrefor
InformationResourceManagementandatinternationallevel,BritishCouncilSriLankaandPeopleIn
Need.
Therationalefortheextensionwastosupporttheconflictandtsunamiaffectedpopulationsina
transitionalsituationintheNorthernProvince,andinaconflictemergingsituationintheEastern
Province,bybuildingonbestpracticesandlessonslearntfrompreviousGTZprojects.Thisincluded
expandingandmakingsustainabletheSTEPSprogrammefromPIP,thepublicgrievanceredressal
systemand
integrated
local
level
development
planning
from
CAP,
local
government
reform
from
PIP
andCAP,andParticipatoryLearninginAction/WRDSstrengtheningfromtheFoodSecurityandConflict
Transformation(FSCT)project.
ThenewprojectstrategyandoperationalplanwasconceivedasaresultofafeasibilitymissionfromGTZ
headquartersGermany,aseriesofplanningandscopingworkshopswiththeprojectskeystakeholders
intheProvincialCouncilschairedbytheChiefSecretaries,andthefindingsandrecommendationsofan
extensivebaselinestudy.(See,PerformanceImprovementProjectBaselineStudyReport2009.)
RelevancetodevelopmentcooperationTheprojecthasrelevancetoSriLankanGermangovernmentdevelopmentcooperationandtothe
MillenniumDevelopmentGoals(MDGs).
PIPsworkincapacitydevelopmentforgoodgovernance,conflictsensitivityandparticipatory
approachesatlocallevelsupportslocalgovernmentreforminSriLankaasfollows:
the20072010EasternProvinceDevelopmentPlan theLocalGovernmentReformscircularsNo.2,4and10(2007) theNationalPolicyDeclarationforLocalGovernment(2007) theCitizens'Charter,adoptedin2008,whichemphasisespublicparticipationasacrucial
prerequisiteforsustainable,democraticdevelopment.
InadditiontheprojectcontributestotheMillenniumDevelopmentGoals.Itpromotes
womensorganisationswhichcontributestoGoal3oftheMDGs(Promotegenderequalityandempowerwomen)
goodgovernancewhichcontributestoMDGTarget16(Developandimplementstrategiesfordecentandproductiveworkforyouth)
-
8/8/2019 0910 - PIP Project Document
22/49
17
IntermsoftheBMZProgrammeforAction2015development policy,thePIPextensionstrengthens
Objective9:Ensuringtheparticipationofthepoorinsocial,politicalandeconomiclifeandstrengthening
good
governance
Objective1:Boostingtheeconomyandenhancingtheactiveparticipationofthepoor Objective10:Resolvingconflictspeacefullyandfosteringhumansecurityanddisarmament
ItalsotakesintoaccounttheGermanFederalGovernment's,ActionPlanforCivilianCrisisPrevention,
ConflictResolutionandPostConflictPeaceBuilding(2004)and,CrisisPrevention,Conflict
ManagementandPeacebuilding(2005).
ApproachSustainabilityTheprojectwillusetheextensionperiodtosecuresustainabilitythroughkeystakeholdermanagement
andownership.ForitscontinuingoutputstheSTEPSprogramme,theredressalsystem,andintegrated
localdevelopmentplanningthismeansexpansion,standardisationandinstitutionalisation.Fornew
interventionsinthe20092010periodleadingtooutputsthatstrengthenlocalgovernmentpublic
committees,publicinformationdissemination,localauthorityservicedelivery,WRDSlivelihoods,
communitydevelopmentandpreschooleducationthismeansimplementationfromthestartthrough
theChiefSecretariesOffices,withtheclearprovisionofmanagement,technicalexpertiseandcounter
partingfromthestakeholdersside.
CoverageTherewillbeatwoprongedapproachtotheprojectsintermediariesstafffromtheprovincial,local
andcentrallineauthoritiesandtheircivilsocietycounterpartsworkingatlocallevel.Firstly,theproject
willbuildcapacityingeneralcommunicationandgoodgovernanceskillsforalargenumberofchange
agentsfromtheseorganisations.Secondly,theprojectwillfocusonspecificskillsforspecificareasfora
morelimitednumberofpeople.Thiswillinclude,forexample,advocacyskillsforcommunitybased
organisationsinBatticaloadistrict,integratedlocaldevelopmentplanningskillsforJaffnalocal
authorities.Inthiswaytheprojectwillincreaseitsimpactbyprovidingwidercoverageforgeneralskills
andmoreindepthcoverageforspecificskills.ItwillalsomeettheProvincialCouncilsexpectations,
bothintermsofnumbers,andintermsofqualitypilotswithrolloutpotential.
FlexibilityBuildingonlessonslearnt,theprojectwillpromoteflexibilityforsustainabilityinageneralisedservice.
Thismeansnotrelyingovermuchonthepersonalityorskillsofspecificseniormanagersastheyare
likelytobetransferredatanymomentandreplacedwithotherswhoarenotfamiliarwiththeworkof
thePerformanceImprovementProject.Suchanapproachrequiresstamina,andtheabilitytostart
anewwitheachreplacedmanager,butitisessentialtosustainability.Tothisend,inputs,activitiesand
outputswillbechannelledthroughavarietyofkeystakeholdersandintermediaries.Inaddition,new
systemsandprocesseswillbeclearlydocumentedanddisseminatedintheformofguidelines,
handbooks,trainersnotes,publishingrightsandoperatingmanuals.
-
8/8/2019 0910 - PIP Project Document
23/49
18
CoordinationofprovincialandcentralgovernmentCoordinationbetweentheprovincialandcentrallineauthoritiesworkingatlocallevelwillremaina
constant.
Activities
and
outputs
will
focus
on
getting
these
different
lines
of
government
to
cooperate,
plan,poolresourcesandstreamlinerolesandresponsibilitiesasmuchaspossible.Notaneasytask,
giventheimbalanceofpowerbetweenthetwo,theprojectwillendeavourtocreateavarietyof
opportunitieswhere,inparticulartheDivisionalSecretariatsandthePradeshiyaSabhasworktogether.
Suchopportunitiesinclude
promotingintegratedlocaldevelopmentplanningwheresocioeconomicprofilesandfouryeardevelopmentplanscutacrosstraditionalcompartmentalisationtoincludeDivisionalSecretariats
andtheLocalAuthorities,lineministries,andprojectdonors
puttinggovernmentstaffontrainingcourseswheretheyaremixedbyability,notorganisation streamliningtherolesandresponsibilitiesofdivisionalsecretariatandlocalauthorityfrontline
officersatcommunitydevelopmentlevel(RuralDevelopmentOfficers,Community
DevelopmentOfficers,SocialServiceOfficersetc.)toavoidduplicationandgaps
gettingcentrallineauthoritiestoreferthepublictoprovinciallineserviceswhereappropriateforexampleencouragingthepublictousethelocalauthoritypublicredressalsystemtoaddress
grievancesratherthangoingtothepolice.
However,theprojectwillremainfirmlyrootedinthedevolvedstructuresofgovernment,asithas
alwaysbeen,inordertopromotedemocracyandstrengthenthe13thAmendmentinpracticalways,and
reducerecentralisationintheNorthandEast.Thismessagewillalsobecommunicatedtootherdonors
andotherGTZprojectstopersuadethemtocoordinatetheirprojectimplementation,wherever
possible,through
the
provincial
structures
in
order
to
strengthen
democracy.
FactsandfiguresInlinewithaGTZannualtargetfor2009,theprojectwillpursueresultsbasedmonitoringandreporting
withanemphasisonfactsandfigures.Tothisend,thePerformanceImprovementProjectBaseline
StudyReport2009wasconductedandpublishedandwillbefollowedupwithasimilarimpactstudyat
theendoftheproject.Datagleanedfromthestudyhasalreadybeenusedtomakerecommendations
tokeystakeholders,developindicators(Part1,Projectlogframe,above)andinformtheoperational
plans(Part3,Operationalplan,below).LikewiseprogressreportstotheProvincialCouncils,theMinistry
ofNationBuildingandInfrastructureDevelopmentandtheBMZwillfollowthisapproach.
QualityAssuranceInallaspects,theprojectwillstrivetoassurethehighestqualityinitsinputs,activitiesandoutputs.A
greateremphasiswillbeputonthedesignofactualactivitiesandhowtheylinktogethertocreatea
changedenvironment,notjustchangedindividuals.Thisinturnmeansgettingseniormanagerstobuy
intonewwaysofworkingandtomakeactiveuseofnewskillsaccruedbytheirstaff.Italsomeansmore
workplaceorientedtraining,asseeninthedesignofPublicInformationDisseminationTraining,and
moreexactingcriteriaforcertificationandaccreditation,asseenintheplansforacompetencybased
certifiedandaccreditedtrainersystem.
-
8/8/2019 0910 - PIP Project Document
24/49
19
GenderstrategyGTZworkswithwomenandmenasequalsasamatterofcourse.Thisleadstotheneedforredressing
thebalanceofpowerbetweenmenandwomenintheorganisationsandcommunitieswhichPIP
supports.Theprojectsgenderstrategyistostrengthenthenumberofwomenandthesignificanceofthe
roletheyplaysothatwomenspoliticalandsocioeconomicparticipationingovernmentandincivilsociety
isstrengthenedinthelongrun.Thiswillbedonethrough
ensuringnumbersofmenandwomenontrainingcoursesarecommensuratewithgovernmentstatisticsofmenandwomeninthosejobs
makingseniormanagementawareofthefactthatatlowermanagementlevel60%ofjobsareheldbywomenbutbyseniormanagementlevelthenumberhasbeenhalvedto30%and
gettingseniormanagementtoworkonwaystoincreasethenumberofwomenatthetop
ensuringmoreseniorwomenmanagersandadministrators,withspecificreferencetoschoolprincipals,headsofdepartmentsandadministrativeofficers,becomeinvolvedaschangeagents
forgoodgovernanceandconflicttransformationbypromotingplacesforthemonSTEPS
courses
runningtrainingcoursesatlocallevelsothatwomenwithfamilieshaveequalopportunitytoattend
ensuringmorewomenarerepresentedonlocalgovernmentadvisorycommitteesintheNorthandEastandthattheyhavetherightskillstorepresenttheconcernsofwomenintheir
communities
strengtheningwomensgroupsandvoicein32villagesthrough30WomensRuralDevelopmentSocieties(WRDS)withadvocacy,leadershipandproposalwritingtrainingfor
communitydevelopment,andestablishingworkingrelationsbetweenthemandlocal
authoritiesanddonors
strengtheningpreschooleducationforgirlsandboysandthroughthatpromotingpositivegenderrolemodelsforchildrenaswellasprojectmanagementexperienceforwomeninWRDS.
GoodgovernancestrategyPIPisprimarilyagoodgovernanceprojectandworksongovernanceinthreespecificways.
Firstly,it
integrates
good
governance
in
all
project
systems
and
processes
so
that
aspects
of
good
governanceareconstantlydemonstratedinpractice.Forexample,alltrainingcoursesareequitablein
termsofethnicityandgender,transparentinthewayparticipantsareselectedandcertified,
participatoryandresponsiveinthewaycoursesaredeliveredandeffectiveandefficientthroughquality
assuranceofmaterials,trainers,andassessments.
Secondly,itteachesgoodgovernanceasaskillandasubjectthroughavarietyofcourses.Theseinclude
IntroductiontoPublicService,SkillsTroughEnglishforPublicServants,WritingSkillsforPublicServants,
PublicInformationDisseminationTraining,GuidelinesforIntegratedLocalDevelopmentPlanningandan
introductiontogoodgovernanceforCouncillorswhichwillbedevelopedin2010.Collectivelythese
-
8/8/2019 0910 - PIP Project Document
25/49
20
trainingcoursesprovideawellroundedunderstandingandpracticalapplicationofgoodgovernance
skillsintheworkplace.
Thirdly,it
supports
the
implementation
of
local
government
reform
as
determined
by
the
Governments
owngoodgovernancestrategy theLocalGovernmentReformscircularsNo.2,4and10(2007),the
NationalPolicyDeclarationforLocalGovernment(2007)andtheCitizens'Charter,adoptedin2008.(See
ProjectRelevancetoDevelopmentCooperationabove.)Inthisregard,PIPhelpslocalgovernment
improvechannelsofcommunication,accountabilityandtransparencywiththepublicbydevelopinganddisseminatingeffectiveleafletsonavarietyofsubjectsfrombuildingregulations
tothepreventionofdengue
carryoutparticipatoryneedsanalysisandplanningwiththepublicbyproducingsocioeconomicprofilesandembarkingonintegratedlocaldevelopmentplanning
increasethepublicvoiceinlocalauthoritiesbypromotingpublicgrievanceredressal,advisorycommitteesandnewlinkswithWRDS
increasetheirownresponsivenesstothepublicwithimprovedservicedelivery.
ConflicttransformationstrategyGoodgovernance,democratisationatthedecentralisedlevel,conflictresolutionandbalanced,socio
economicdevelopmentareseenascrucialforlongterm,peacebuildingresults.Theprojectpromotes
conflicttransformationstrategieswithitskeystakeholdersandtargetedintermediariessothatcivic
alternativestoviolentconflictbecomethenorm.Specifically,theproject
teacheskeystakeholdersandintermediariesaseriesofconflictresolutionskillsthroughitsoneweekmoduleonConflictintheSTEPScoursewhichincludeslearningtoaddressandresolve
conflictatfamily,neighbour,workandethniclevel
ensurescapacitydevelopmentatcommunitylevelthatempowersvulnerablegroupswithoutantagonisingexistingvillageelites(seeCommunitydevelopmentconflictsensitivity,Part3
below).
Inaddition,theprojectstronglysupportstheteachingandlearningofEnglishasaconflict
transformationtool.Englishisusedasalinklanguage,aconnectorwherenationallanguageshave
traditionallybecome
social
or
ethnic
dividers.
It
links
ethnic
groups
at
several
levels.
Internationally
it
linksthecountrytotheoutsideworld.Attheendofaprotractedandimpoverishingcivilwar,allgroups
haveastrongneedtocommunicatewithforeigngovernmentsandtobeheardintheinternational
forum.Atprovinciallevelitlinksthecivilservice,localgovernment,NGOs,bankfundedprojectsand
otherdevelopmentactorsworkingintheconflictaffectedandmainlyTamilspeakingareasoftheNorth
andEastwiththeSinhalaspeakingcentralgovernment.Atclassroomlevelitlinksindividualsfrom
differentwalksoflifewhowouldnotnormallysitandstudytogether.Hereitbecomesacommon
denominatorthatconnectspeoplebyabilityandneed,notasubjectthatdividespeoplebyseniorityor
genderorethnicityorreligion.Itbuildstrustandhelpsparticipantsforminformalnetworkswhichin
turncontributetointerethniccommunicationandconstructiveworkingrelationships.
-
8/8/2019 0910 - PIP Project Document
26/49
21
Part 3: Operational plan
-
8/8/2019 0910 - PIP Project Document
27/49
22
-
8/8/2019 0910 - PIP Project Document
28/49
23
HumanResourceDevelopmentObjectiveProvincialandlocalgovernmentstaffandcounterpartsimprovethewaytheyworkasserviceproviders,
withintheirorganisationsandwiththepublic.
Contributiontoachievingtheprojectoutcome650peopleworkingatprovincialandlocalgovernmentlevelapplywhattheyhavelearntaboutgood
governanceandconflicttransformationintheworkplace.
Recommendationsfromthebaselinestudy Trainingshouldcontinuetobedeliveredbasedonneedsidentifiedduringthe2005 2008phase
ofthe
project,
placement
tests
conducted
between
2006
and
2009,
and
project
partners
expressedrequirementsfor20092010.
Priority toGeneral English (Pre STEPS) and Skills Through English for Public Servants (STEPS)courses should continue to be given and bridging courses developed to accommodate the
greatestneedsinEnglishamongstpublicservants.
Trainingcoursesshouldberelatedtothedevelopmentofpracticalskillsintheworkplace,andincludeonthejobcomponentsandfollowup.Participantsshouldbecertifiedafterworkplace
componentsarecomplete.
Seniormanagersshouldbecomemoreawareoftheskillstheirstaffgainontrainingcoursesandensurestaffutilisetheirnewskillsintheworkplaceonaregularbasis.
ThepoolofqualifiedProvincialCounciltrainersshouldbe increasedandqualityassuredbasedonanagreedlistoftrainercompetencies.
Project partners and PIP should make a conscious effort to involve more women seniormanagersandadministratorsincapacitydevelopment.Theyshouldsupportmorepromotionof
womentoseniormanagementlevel.
The local government redressal system training materials should be updated and authenticexamplesfromthefieldintegratedinthem.
ApproachThe
HRD
approach
is
to
provide
quality
assured,
sustainable
courses
and
training
systems
based
on
real
needs,deliveredinaparticipatoryway,andfollowedupintheworkplace,forlargenumberofstaff
acrosstheprovincialcouncils.Beforeanycourse,attentionispaidtoresearchingcoursesubjectsin
depth,integratingauthenticmaterialsandsituationstomaketrainingrelevant,anddeveloping
comprehensivetrainersnotesandparticipantsworksheetssothatcoursesarenotownedby
particulartrainers.Atthedeliverystage,attentionispaidtopilotingandrevisingcoursesseveraltimes
inallthreelanguages,trainingtrainerssotheymasterthecontentanddeliverthecourseseffectively.
Afterthecourseisover,attentionispaidtoassessment,feedingcollectivecommentsfromcourse
evaluationsbackintothedesign,anddevelopingcourseadministrationtoolssothatprogrammescanbe
rolledouttocaterefficientlyforalargenumberofparticipants.
-
8/8/2019 0910 - PIP Project Document
29/49
24
DescriptionofactivitiesSkillsThroughEnglishforPublicServants(STEPS)The
Skills
Through
English
for
Public
Servants
(STEPS)
programme
is
asuite
of
content
and
language
integratedcoursesatfivelevels:GeneralEnglish1(orPreSTEPS1),GeneralEnglish2(orPreSTEPS2),
SkillsThroughEnglishforPublicServants(STEPS),WritingSkillsforPublicServants1(WSPS1:
Correspondence)andWritingSkillsforPublicServants(WSPS2:Reports).Itcatersforlanguagelearners
fromelementaryleveltoloweradvancedandisdeliveredbyskilledtrainersfromtheBritishCouncil.
Coursesarefourweeksintensive,andruninTrincomalee,Batticaloa,andJaffnain200910and
Vavuniyaassoonasthesituationpermitsin2010.TheSTEPSsuitewillbuildcapacityfor950public
servantsin20092010bringingthecumulativetotalsince2006toover2,000potentialchangeagents.
Theyaredrawnfromover70organisationsoftheprojectskeystakeholdersandintermediariesinthe
ProvincialCouncils,theircivilsocietycounterparts,selectedDivisionalSecretariatsandtheMinistryof
NationBuildingandEstateInfrastructureDevelopment.Specifically,participantsimprovetheirEnglish
languageskillsfortheworkplaceandintheprocesslearnpresentationskills,criticalthinking,
informationmanagement,teambuildingandinterpersonalskills.Theyaremixedbylanguagelevelnot
organisationandthiscreatescoordinationbetweensectors.
In2009thebridgingcourses,PreSTEPS2andWSPS1,willbedesignedandpiloted.Thisisbecausea
largenumberofparticipantsinpreviousyearsfailedtomakethejumpbetweenPreSTEPStoSTEPSand
betweenSTEPStoWSPSnotthroughanyfaultoftheirown butsimplybecausethegapbetweenthe
levelswastoogreat.PreSTEPS2willbebasedontheEnglishLanguagetextbook,LanguageinUse.
WSPSIawritingforletters,memos,minutesandemailscourse willbemoretailormadeforthe
specificneeds
of
administrators
in
the
civil
service.
Designed
by
the
PIP
Materials
Design
Consultant,
it
willbecomethewritingskillscourseofchoice,andWSPS2willcatertoasmallergroupofmoresenior
managerswhoneedtowriteproposals,conceptpapersandreports.
STEPSInstitute,JaffnaIndirectresponsetotheNorthernProvincesrequesttosustainSTEPSintheNorthaftertheendofthe
project,PIPwillsupporttheMinistryofEducationandtheMinistryofProvincialPublicAdministrationto
establishtheSTEPSInstitute,JaffnawithinthepremisesofJ/CanagaratnamM.M.V.(StanleyCollege).
Thiswillinclude
renovatingandequippingthebuilding gettingthemanagementschemeandthebudgetapproved,andensuringfundsareallocatedfor
2010intheSeptember2009budget
developingaSTEPSdatabaseinAccessandaSTEPSadministrationhandbook appointingpermanentstaffandthemanagementcommitteeaccordingtothemanagement
scheme
trainingthestaffhowtousetheSTEPSmanagementandadministrationsystemsaswellasitsmethodology
runningenoughcoursesinthenewpremiseswiththeBritishCouncilbeforetheendoftheprojectsothatallbecomefamiliarwithsystems,roles,responsibilitiesandNPCmanagement
-
8/8/2019 0910 - PIP Project Document
30/49
25
coachingtheManagementCommitteeonhowtoselectcontractsandgetvalueformoneyfromtheBritishCouncilorsimilarserviceproviders
management
coaching
in
eliciting
and
coordinating
finances
and
inputs
from
other
donors
in
the
futureforthecontinuanceofSTEPS.
AsustainablepooloftrainersThereisagoodnumberofexperiencedstaffwithspecifictechnicalskillswhohavethepotentialto
enhancetheirtrainingskills.Howevertheyareunabletodelivertraininginalearnercentred,task
based,participatoryway,andasaresult,trainingisineffectiveandskillsarenotpassedonto
participants.Becauseofthislackofhomegrowntrainers,withspecificreferencetotechnicalskills,the
trainingdepartmentsandtrainingunitsoftheprovincialcouncilsstilldependonoutsideresource
persons.PIPwillthereforesupporttheNPCandEPCinincreasingthepooloftrainersandcreatinga
networkoftrainerssothatthedifferentdistrictsarecovered.Thiswillbedoneby
runningtheMethodologyCoursefor60seniorandmiddlemanagementstaffinthreebatchesin200910.Thetrainingwillgiveparticipantsskillsinmethodologysothattheycanconduct
effectivetrainingsessionsforpublicservantsintheirownsubject.
institutionalisingtheMethodologyCourseinMDTDandCIRMsothatitcanberunindependentlyofPIPbyprovincialcouncilstaffinthreelanguages.Thiswillinvolvetrainingof
methodologytrainers,materialsdevelopmentofparticipantsworksheetsandtrainersnotes,
andasystemofonthejobcertification.
establishingtrainercertificationandatraineraccreditationsystem.Thiswillinvolvetrainingseniormanagementtounderstand,recogniseinaction,andusetrainercompetenciestocertifyresource
persons
and
working
with
them
to
establish
and
use
criteria
for
trainer
accreditation
.
PublicInformationDisseminationTraining(PIDT)AsshownbythePIPBaselineStudyReport,2009,localgovernmentcommunicationwiththepublicis
oftenonesidedandmessagestendtoemphasisewhatthepublicmustdoforthelocalauthorityrather
thanwhatthelocalauthoritycandoforthepublic.Therefore,theaimofPIDTistodeveloplocal
governmentstaffcapacityindisseminatinginformationaboutlocalservicestothepublicinamore
responsive,effectiveandparticipatoryway.IttargetsCommunityDevelopmentOfficersandPublic
RelationOfficersintheLocalauthorities.Thefirstpartofthetrainingcoverseffectivecommunication,
problemidentification,targetgroupanalysis,settingobjectives,choiceofmedia,facetoface
communication,and
developing
posters
and
brochures.
In
the
follow
up,
participants
bring
the
campaignsandmaterialstheyhavedesignedtogetfeedbackfromtherestofthegroupandinafurther
followupinformationcampaignsareevaluatedastotheireffectiveness.DevelopingPIDTwillinvolve
developmentoftheparticipantsworksheetsandtrainersnotesandresourcesinEnglish,Tamiland
Sinhala,trainingoftrainersinTamilandSinhala,andaseriesofpilotcoursesinordertorefineand
authenticatethematerials.
EffectiveCommunicationWorkshopsThisseriesof1 3dayworkshopscarriesonfromthesuccessthetraininghadin20072008.Delivered
inTamilandSinhala,theworkshopscovereffectivecommunication,effectivewriting,telephoneskills,
-
8/8/2019 0910 - PIP Project Document
31/49
26
reportwriting,effectivemeetingskills,negotiationskills,publicrelation,teamworkandtime
management.Theytargetmiddleandseniormanagementstaffwithspecificreferencetothe19%of
staffwhodonotqualifyforSTEPS(seePIPBaselineStudyReport2009)becausetheyoffermanyofthe
skillstaughtontheSTEPSprogramme,butinmothertongue.In20092010theEffective
CommunicationworkshopswillbeexpandedbyrunningthemasaregularstapleatMDTD,EPCaswell
asinBatticaloa,AmparaandJaffna.
GoodgovernanceThiscoursewillbedevelopedin2010andwilltargetlocalauthoritychairmen,councillorsand
secretaries.Itwillincludeashortintroductiontothepreceptsofgoodgovernanceanditspractical
applicationsthroughtheuseofSriLankancasestudiesandexperience.Materialswillbedevelopedand
trainerstrained.Inaddition,capacityingoodgovernancewillbedevelopedthroughtheothertraining
programmesconceptuallythroughSTEPSandinverypracticalwaysthroughPIDTandPublicRedressal
training(see
Establishing
and
strengthening
local
authority
public
redressal
systems
in
the
Local
Governmentdescriptionofactivitiesbelow).
MonitoringandevaluatingtheuseofpracticalskillsintheworkplaceThisactivitywilltargetseniormanagersandcoachthemtomakebetteruseintheworkplaceofthe
skillsandknowledgetheirstaffhaveaccruedonPIPsupportedtrainingcourses.Therewillbeaninitial
awarenessraisingworkshopandaseriesoffollowups,startinginOctober2009atProvincialandDistrict
level.
-
8/8/2019 0910 - PIP Project Document
32/49
27
Humanresourcedevelopmentoperationalplan
-
8/8/2019 0910 - PIP Project Document
33/49
28
-
8/8/2019 0910 - PIP Project Document
34/49
29
LocalGovernmentObjectiveLocalgovernmentintheNorthernandEasternProvincesusesimprovedmechanismsofcommunication
andplanningforbetterservicedeliveryandconflictmitigation.
ContributiontoachievingtheprojectoutcomeConflictsensitive,participatorymechanismssuchascommitteesandredressalsystemsareestablished
andusedinatleasttwolocalauthorities.
Recommendationsfromthebaselinestudy The projects support for local government reforms shouldbe done through theCLG,ACLG,
Secretaries,elected
councillors
and
civil
society
groups.
A feasibility study should be carried out prior to any larger engagement in strengtheningstandingandadvisorycommittees.This study shouldalso form thebasis foranydecisionson
whethertostrengthenexistingcommitteesorsupporttheformationofnewones.
Balanced appointments of committee members should be made taking into considerationgender,age,ethnicity,transparency,nonelectedstatusandsectorspecificcriteria.
Quality assurance of how the committees function should be provided through effectivecommunicationtrainingforcommitteemembers.
Theredressalsystemshouldbestandardisedandimprovedandlocalauthoritiesshouldusethenew
system
to
improve
the
way
they
register,
analyse
and
follow
up
complaints.
Existing
PIP
publicrelationsandredressaltrainingforlocalauthoritiesshouldberevisedaccordingly.
Analysis of high frequency complaints in the redressal system and utilisation of the PublicInformationDisseminationTraining(PIDT)shouldleadtoimprovedpublicawarenessandservice
delivery.
Theroleofpublicrelationsofficersinlocalauthoritiesshouldbestrengthened,sothattheycanprovide front desk services, organize public information dissemination and run the redressal
systemeffectively.
Twowaycommunicationbetweenthepublicandthelocalauthoritiesshouldbeimprovedwithmoreemphasison face to face communication andoutreach to the community through, for
example,open
days
and
mobile
services.
Modelsofgoodservicedeliverythatbenefitthepoorshouldbeduplicated. Advocacy from communitybasedcivil societygroupsasabottomupmeansof strengthening
channels of communication between the people and their local authorities should be
encouraged.
ApproachTheLocalGovernmentapproachdirectlysupportstheLocalGovernmentReformscircularsNo.2,4and
10(2007),andtheNationalPolicyDeclarationforLocalGovernment(2007).Inaddition,activitiesare
intendedtoupholdtheuniversalsofgoodgovernance:improvingchannelsofcommunication,
-
8/8/2019 0910 - PIP Project Document
35/49
30
accountabilityandtransparencywiththepublic,practisingparticipatoryneedsanalysisandplanning
withthepublic,increasingpublicvoiceinlocalauthoritiesandbyextensionincreasinglocalauthority
responsivenessandimprovedservicedelivery.Intermsofsustainability,allworkinthisareawillbe
explicitlychannelledthroughOfficesoftheChiefSecretariesandtheCommissionersofLocal
Government.Successwillbemeasurednotjustbywhatthelocalauthoritiesthinkbutbywhatthelocal
publicsay.
DescriptionofactivitiesReformingandstrengtheningadvisorycommitteesoflocalauthoritiesThisprojectactivitysupportsthelocalgovernmentreformrecommendationinestablishinganon
politicaladvisorycommitteeforeachlocalauthority.Theaimistogetadvisorycommitteestoassist
theirrespectivelocalauthoritiesindecidingdevelopmentpolicies,anddistributingresources,taking
intoaccountpeople'sneeds.Assuch,theadvisorycommitteewillfunctionasacommunicationchannel
betweenthelocalauthorityandthepeopleandasameansofkeepingactivitiesthataffectthepublic
transparent.Projectworkinthisareawillinclude
thedevelopmentofcriteriaforthecomposition,duties,functionsandproceedingsofthecommittee
capacitydevelopmentformembersofthecommittee(meetingskills,minutetakingandparticipatoryapproaches)
awarenessraisingforthelocalauthorityscitizensaboutthecommitteesystemandhowtheycanuseit
qualityassuranceoncethecommitteesareupandrunningtoensurerealissuesarebeingdealtwith.
EstablishingandstrengtheninglocalauthoritypublicredressalsystemsThisactivityfocusesonstrengtheningtheexistingredressalsystemaswellasreplicatingitinnewlocal
authorities.In2008,theprojectsupportedtheCommissionerofLocalGovernment(CLG)todevelop
standardisedguidelinesforlocalauthoritiestoimplementtheredressalsystem.Selectedcommunity
developmentofficersweretrainedtomonitorandreporttheperformanceofthesystemtotheir
AssistantCommissionersofLocalGovernment(ACLGs)andCLGonaregularbasis.Inthe20092010
phase,activitieswillfollowtherecommendationsoftheBaselineStudy.Thesewillinclude:
standardisingandimprovingtheredressalsysteminthewaycomplaintsareregistered,analysedandfollowedup
revisingexistingPIPpublicrelationsandredressalsystemtrainingmaterialsandtrainingoftrainersaccordingly
establishingredressalsystemsinselectedlocalauthoritieswhichdontyethavethem trainingpublicrelationsofficerstoanalysehighfrequencycomplaintsintheredressalsystem
andusetheresultsasaneedsanalysisforimprovingservicedelivery
-
8/8/2019 0910 - PIP Project Document
36/49
31
utilisingPublicInformationDisseminationTraining(PIDT)topromotetheredressalsystemandensuingimprovedservicedelivery
trainingpublicrelationsandcommunitydevelopmentofficersinmediationskillssothattheycanhelpresolvethelargenumberofneighbourtoneighbourdisputeslodgedforredressal strengtheningtheroleofpublicrelationsofficersintheirlocalauthoritiesintermsofbetter
frontdeskservicesandeffectivecommunicationwiththepublic.
Establishingintegratedlocaldevelopmentplanning(ILDP)Theprojectsupportstheintroductionofintegratedlocaldevelopmentplanning(asdescribedbythe
localgovernmentreformrecommendation).Integratedlocaldevelopmentplanningisaprocessthrough
whichlocalauthoritiesworkinclosecooperationwithdivisionalsecretariats,sectorinstitutionsand
otherstakeholderstoprepareafouryearrollingplanfortheirgeographicalareaofjurisdiction.This
involvesastrategic,multisector,participatoryapproach.TheprojectwillpilotILDPinthreelocal
authoritiesintheNorthernProvince(Jaffna).AtthesametimeitwilldevelopthecapacityoftheOffice
oftheCommissionerofLocalGovernmentandtheProvincialPlanningSecretariattoreplicatethe
approachforotherlocalauthoritiesinthefuture.Activitieswillinclude
developingtrainingforintroducingtheILDPguidelines(materialsdevelopment,trainingoftrainers)andgettingthetrainerstodeliverthetrainingtolocalauthoritystaff
helpingconveneplanninggroups,gettingthemtomeetonaregularbasisandensuringtheoutputisrelevantandontrack
helpingplanninggroupsputtogetheradevelopmentprofile helpingplanninggroupsdevelopthefouryearrollingplan,includingadvisingontechnical
planningissues
and
project
formulation
as
required.
SupportingpublicinformationdisseminationAsthePIPBaselineStudyReport2009shows,thereisaneedtoimprovechannelsofcommunication
betweenthelocalauthoritiesandtheircitizens.Messagestendtobeonesided,inaccessibleandnot
serviceoriented.Thereforetheprojectwillpromoteamoresystematicapproachfortheauthoritiesto
identifyandprioritiseissues,andappropriatetoolsandmessagesforpublicinformationcampaigns.
Trainingdesignedbytheproject(seePublicinformationDisseminationTrainingintheHRDsection
above)willberolledouttomostlocalauthoritiesintheprojectsscope.Throughthetraining,
informationcampaignswillbedesigned,implementedandevaluated.Thesewillrangefromdeveloping
leafletsfor
building
regulations
to
health
campaigns
on
prevention
of
dengue.
As
the
topics
vary,
so
will
thecommunicationtools.Localauthoritieswillgainexperienceinleafletandposterdevelopmentas
wellasinfacetofacepresentationskillsandpublicspeaking.
DesigningalocalgovernmentprofileTheaimofthisactivityistodevelopaLocalGovernmentProfileforTrincomaleewhichcanbeusedasa
modelfordifferentdistrictsinfuture.TheLocalGovernmentProfileis,infact,aninformation
managementtoolwhichwillbeusedatthelocal,districtandprovincialleveltocollect,storeand
analysedataonlocalgovernmentservicesandadministration.IttakestheformofanMSAccess
databasewithextendeddatainputformsinelectronicandhardcopyformat.Asatoolitwillsignificantly
-
8/8/2019 0910 - PIP Project Document
37/49
32
enhancetheabilityoftheOfficesoftheAssistantCommissionerofLocalGovernment(ACLG)and
CommissionerofLocalGovernment(CLG)tomonitorthecapacityoflocalauthoritiesinparticular
aspectsoftheirfunctions.Itwillbeusedtomakedecisionsaboutcapitalinvestmentsinlocalauthorities
(donorsupported,provincialornational)andcapacitydevelopmentneedsregardlessofexisting
funding.
SupportinglocalauthoritiesservicedeliveryTheaimofthisactivityistoencouragelocalauthoritiestoapplyforsmalldevelopmentgrantsfromthe
provincialCommissionersofLocalGovernment(CLGs),fundedbyPIP,havingmettherequiredgood
governancecompetenciesstipulatedintheaward.Thiswillencouragelocalauthoritiestouseseveral
goodgovernancetoolsputattheirdisposalthroughtheproject,andinsodoing,givetheprojectskey
stakeholdersawayofmeasuringtheapplicationofgoodgovernanceskillsaccrued.Thegood
governancecriteriawillencouragelocalauthoritiestoexpeditetheimplementationoflocalgovernment
reforms,in
particular
establishing
advisory
committees,
preparing
mid
term
development
plans,
setting
uppublicredressalsystemsandutilisingpublicinformationdisseminationtrainingtocommunicate
effectivelywiththepublic.Inthisway,directsupportforimprovementofservicedeliverywillbelinked
toreformstargetingprinciplesofgoodgovernment.Thesmallgrantsschemewillbeforimprovementof
publicservices,notofficeororganisationaldevelopment.
-
8/8/2019 0910 - PIP Project Document
38/49
33
Localgovernmentoperationalplan
-
8/8/2019 0910 - PIP Project Document
39/49
34
-
8/8/2019 0910 - PIP Project Document
40/49
35
CommunityDevelopmentObjectiveWRDSinBatticaloaDistrictworkwithlocalauthoritiesanddonorstoimplementsmallscalesocio
economicplansforimprovedfacilities,servicesandlivelihoodsintheirvillages.
ContributiontoachievingtheprojectoutcomePlansandproposalsfromwomens/communitybasedgroupsarereflectedinatleast10current,small
scalesocioeconomicprojects.
Recommendationsfromthebaselinestudy Women from vulnerable communities should receive confidence building training and active
accompanimentto
meet
officials
and
establish
aworking
relationship
with
them.
LocalauthoritiesneedtolearnhowtopromotetheirservicesmoreeffectivelyandatthesametimetheWRDSneedtolearnhowtoadvocateforsupportmoreeffectively.
WRDSandcommunitycentresshouldbeencouragedtoworktogethersincetheyareall fromthesamevillage.
Localauthoritiesshould reassess theeffectivenessof theirCitizensChartersandexplorenewwaysofprovidingmoreaccountable,accessible,effective,participatory, faceto facemeansof
communicationwiththepublicatvillagelevel.
More outreach could be done through using local authority suboffices, providing mobileservices,
open
days,
and
by
sending
Community
Development
Officers
(CDOs)
on
bi
weekly
visits.
TheredressalsystemcouldbesetupinthefourWRDSlocalauthorityareasthatdontyethaveit,orwherethereistoomuchdependencyonthepolice.
GramaSevakas couldbeencouraged to refer individualsand communitybasedorganisationswithgrievanceneedstothelocalauthorityredressalsystem.
Central lineauthority fieldofficersworkingatvillage level (RuralDevelopment,SamurdhiandSocial Services Officers) and local authority field officers (Community Development Officers)
shouldcoordinatetheirrolesmore.
Approach
TheCommunityDevelopmentapproachistocontinuetoempowerthe30WRDSthatPIPworkswithin
BatticaloaDistrictandtolinkthemmoretotheirlocalauthoritiesinamutualstrengtheningprocess.
Thismeansfocussinglessonlivelihoodsdevelopmentperseandmoreoncommunitydevelopmentin
termsofsmallscaleinfrastructureprojectsandbetterserviceprovision.Itmeanshelpingestablish
channelsofcommunicationbetweenWRDSandlocalauthoritiesandeventuallyworkingrelationsthat
canactaspathwaysforlargernumbersoffamiliestogainaccesstolocalofficialsandservices.Italso
meansencouraginglocalauthoritiestodevelopandpromoteoutreachmechanismstoconnectpro
activelywithWRDS.
-
8/8/2019 0910 - PIP Project Document
41/49
36
DescriptionofactivitiesPromotingadvocacyThe
project
seeks
to
promote
advocacy
at
both
WRDS
and
local
authority
level.
At
WRDS
level
it
will
help
womenmembersbecomeawareofwhatservicesareavailableandfromwhom(DS,LAandNGO),how
togainaccesstoserviceproviders,andhowtodevelopskillsinlobbyingthemforcommunity
development,includingatWRDSvillageevents.Atlocalauthoritylevel,itwillhelpchairmenandstaff
(especiallyPublicRelationsandCommunityDevelopmentOfficers)disseminateinformationaboutlocal
authorityservicesmoreeffectively,includingthroughPradeshiyaSabhaopendays,publicinformation
campaigns,moreregularvillagevisitsandtheprovisionofmobileservices.(SeealsoreferencestoPIDT
intheHRDandLocalGovernmentsectionsabove.)Throughthisprocessitisintendedthatlocal
authoritieswillbecomeawareoftheimportanceofbeingmoreresponsivetocommunityandWRDS
needsandofcoordinatingwithNGOandDSinputsinthesamearea.
PromotingconflictsensitivityTheprojectsupportsactivitiesatvillagelevelinaconflictsensitivemanner.Allinterventionsare
intendedtoDoNoHarmandsotheprojectwilltakespecialcaretocreatewinwinsituationswhere
possibleconflictsmightotherwisearise.Tothisend,theprojectwillensurecapacitydevelopmentthat
empowersleaderswhorepresentthemorevulnerablegroupsinthevillage(thePLAleadersfromthe
formerFSCTproject)sothattheyarenotunderminedbyexistingvillageelites.Atthesametime,
existingvillageleaders(officebearersformlongerestablishedWRDS)willbeincludedinalltrainingand
decisionmaking.InadditiontheprojectwillmaketheWRDSandpublicofficersfromthecentraland
provincialgovernmentlinesawareofthedangerofcompetingforcontrolovertheactivitiesofthe
WRDS.As
described
in
the
2009
Baseline
Study,
one
way
to
do
this
will
be
to
get
Grama
Sevekas
in
the
WRDSvillagestorefergrievancespresentedbyWRDStothelocalauthoritysgrievanceredressal
system.AnotherwaywillbetotrainRuralDevelopmentandCommunityDevelopmentOfficersonthe
samecoursesandusethisasasteppingoffpointtogettingthemtocoordinatetheirrolesatvillagelevel
wherethereareareasofoverlap.
ParticipatoryLearninginAction(PLA)RelatedtoPromotingconflictsensitivityaboveandcarryingforwardtheoriginalconceptof
ParticipatoryLearninginAction(PLA),theprojectwillhelpcreateopportunitiesforPLAandnonPLA
membersfromexistingWRDStoshareexperienceaboutlivelihooddevelopment,accessinglocal
authorities,and
proposal
writing
(see
other
activities
below).
These
sharing
activities
will
be
promoted
atdivisionallevelonamonthlybasis,betweendivisionsonaquarterlybasisandatdistrictlevelonasix
monthlybasis.Atthemonthlydivisionallevelmeetingtheprojectwillalsosupportclearcommunication
betweenWRDSmembersandtheirrespectiveRuralDevelopmentOfficers.Therewillbeagradualhand
overoftheroleoffacilitatorfromtheprojecttotheRuralDevelopmentOfficerssothatsharing
experience,asaregularoccurrenceinthefuture,canbecomesustainable.
-
8/8/2019 0910 - PIP Project Document
42/49
37
ProposalwritingforWRDSInorderforWRDStoutilisetheirlocalauthoritiesasserviceprovidersandasareferralserviceforother
localdonors,WRDSneedskillsinidentifyingtheirsmallscaleinfrastructureneedsandforwriting
proposalseffectivelyenoughtoelicitrealfunding.TheprojectwillthereforesupporttheWRDSto
Refineexistingvillageplansanddocommunitydatacollection/needsanalyseswherenecessary. Followa4dayworkshopwitha1 2dayfollowupfromCIRMonproposalwritingforWRDSso
thatwomencantargettheirspecificrequeststolocaldonorsandlocalauthorities.
Mapoutwhoissupportingvillagedevelopmentintheirareaintermsofgovernmentandnongovernmentactorsanddonors.
Followasimple,communitylevelpresentationskillscoursesothattheycaneffectivelylobbyfortheirneeds,presenttheirproposals,andgetfunding.
SupportinglivelihoodactivitiesTheprojectwillcontinuetoenhanceWRDSlivelihoodopportunities,whichusedtobeoneofthemain
focusesoftheformerFSCTproject.ItwillbeimportantforPLAmembersfeelthatthemoreindividually
rewardingprojectinterventionsforpersonalandfinancialdevelopmentarenotbeingsupplantedby
morecommunityrewardingprojectinterventions,butthattheyallworktogether.Theprojectwill
therefore:
carryoutalivelihoodsstocktakingandfeasibilitystudyinthe30WRDS getWRDSmemberstoshareskillsandlearnfromongoinglivelihoodsprojectsthatwork assesslivelihoodstrainingneedsandorganisetrainingaccordingly,includingbusinesscreativity
andmarketing
techniques
supportWRDSmemberswithaccesstomarketsandproductpromotion.ProvisionofpreschooleducationThroughtheCzechNGOPeopleInNeed(PIN),theprojectsupportsCollaboratingonPreSchool
Education,asubprojectthatensures
localauthorities,WRDSandparentscommitteescollaborateonpreschooleducationasajointresponsibilityintermsofunderstandingthevalueofpreschooleducation,schoolconstruction,
schoolmaintenance,supplyandpaymentofteachers,andmaintainingteachingstandards
throughtheMinistryofEducation
localauthoritiesandWRDSdraftproposalsforfundingpreschoolbuildingsandequipment women(includingfromWRDS)areselectedaspreschoolteachersandtrainedinpreschool
education(a3monthcoursewithinschoolteachingpracticebasedonPeopleInNeeds
MinistryofEducationapprovedpreschoolmanual)
localauthoritiesrenovateorconstruct7preschools,addplayparksandequipthemwithsuitablefurnitureandteachingmaterials.
-
8/8/2019 0910 - PIP Project Document
43/49
38
Communitydevelopmentoperationalplan
-
8/8/2019 0910 - PIP Project Document
44/49
39
-
8/8/2019 0910 - PIP Project Document
45/49
40
-
8/8/2019 0910 - PIP Project Document
46/49
41
OtheractivitiesSeveralotherprojectactivitiesareunderwaywhicharedescribedhereseparately.Theyareeither
legacyactivitiesfromthe20052008phase,ortheyaretheprojectsresponsetospecificrequestsfrom
keystakeholders.
DescriptionofactivitiesExtendingMDTI(CommonHall)attheNorthernProvincialCouncilIndirectresponsetotheNorthernProvincesrequesttoimproveitsfacilitiesforcapacitybuilding
programmes,PIPwillsupporttheextensionoftheManagementDevelopmentTrainingInstitute,MDTI,
formerlyknownasthecommonhall,attheNPC'sVarodayanagarheadquarters,Trincomalee.
RenovatingtheOrganisationalDevelopmentUnitattheACLGOffice,VavuniyaTheOrganisationalDevelopmentUnitwasestablishedattheACLGOfficeVavuniyain2007.Itmanages
ODactivitiesandtrainingforlocalauthoritiesintheNorthernProvince.In2009PIPwillsupportthe
renovationof250squaremetersontwofloorsoftheACLGOfficesothatitcanupgradetheODUnits
facilitiesincludingadministrationspaceandupgradedtrainingfacilities.
ProvidingofficeequipmenttoprojectpartnersPIPwillcontinue,althoughonasmallerscalethaninthepreviousphase,tosupportitspartnersin
providingofficeequipmentincludingfurnitureandvariousinformationandcommunicationtechnology
items.Theaimistofacilitateefficientmanagementservicedeliveryandbettercommunicationsthrough
automatedofficesystems.
SupportingNECCDEPwiththePeoplesPlanningProcess(PPP)Since2006PIPhassupportedtheNorthEastCoastalCommunityDevelopmentProject(NECCDEP)inthe
developmentofitsPeoplesPlanningProcess(PPP),aplanningapproachbasedontheprinciplesofthe
SustainableLivelihoodApproachandtheprocessofappreciativeinquiry.Theactivitiesconsistedofa
seriesofworkshopsinvolvingapproximately20stafffromNECCDEPandothergovernmentalplanning
departments.TheparticipantssuccessfullyappliedPPPinover40communities.In2009PIPwillsupport
thefinalvalidationworkshopinordertoreviewthesuitabilityoftheguidelines,thefinalmodification
andeventualpublicationoftheguidelinesandtheconceptdocument.
SupportingNECORDscommunitydevelopmentactivitiesThe
first
phase
of
PIP
2001
to
2003
consisted
of
rehabilitation
work
in
conjunction
with
the
ADB
supportedNECORDProject.AlthoughthefocusofPIPhaschangedsincethen,supportforNECORDhas
remainedconstant.In2009 2010PIPwillremainresponsibleforremuneratingcommunity
developmentofficerswhomonitortheRevolvingLivelihoodFundswhichisamaincomponentof
NECORD.Inadditionitwillcontinuetofinancetheregularprojectnewsletteranddiary.
SupportingCIRMscommunitydevelopmentresourcebookTheprojectwillsupportthefinalisationoftheCommunityDevelopmentResourceBookwhichisbeing
producedbyCIRM.Itdescribesapproaches,summarizeslessonslearntandrecommendsgoodpractices
forcommunitydevelopment.
-
8/8/2019 0910 - PIP Project Document
47/49
42
Otheractivitiesoperationalplan
-
8/8/2019 0910 - PIP Project Document
48/49
-
8/8/2019 0910 - PIP Project Document
49/49
PublishedbyPerformance
Improvement
Project
(PIP)
ManagementDevelopmentTrainingDepartment
FarmRoad,Uppuveli,Trincomalee,SriLanka
Tel/Fax: 0262224014,02645953423
Email: [email protected]