1 2015 digital concierge smart hospitality. 2 2015 strategy strategic value reception efficiencies...

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1 2015 Digital Concierge Smart Hospitality

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Page 1: 1 2015 Digital Concierge Smart Hospitality. 2 2015 Strategy Strategic Value Reception Efficiencies Reduce Waiting Times Shares FAQs & Info 24-Hour Resource

12015

Digital ConciergeSmart Hospitality

Page 2: 1 2015 Digital Concierge Smart Hospitality. 2 2015 Strategy Strategic Value Reception Efficiencies Reduce Waiting Times Shares FAQs & Info 24-Hour Resource

22015

StrategyStrategic Value

Reception Efficiencies

Reduce Waiting Times

Shares FAQs & Info 24-Hour Resource

Customer ExperienceReal-time Content Info at a Touch Increase Spend

per Guest

Page 3: 1 2015 Digital Concierge Smart Hospitality. 2 2015 Strategy Strategic Value Reception Efficiencies Reduce Waiting Times Shares FAQs & Info 24-Hour Resource

32015

Our Functionality

The Digital Difference

Easy Check In

Book Facilities

Print Boarding Passes

Your Web Content

Venue Map

Page 4: 1 2015 Digital Concierge Smart Hospitality. 2 2015 Strategy Strategic Value Reception Efficiencies Reduce Waiting Times Shares FAQs & Info 24-Hour Resource

42015

Save TimeSave

HassleEasy Check In

Guest ArrivesChecked

In

E-Mail

Reservation

Number

OR

Code Scan

OR

NFC (Via Card or Phone)

Page 5: 1 2015 Digital Concierge Smart Hospitality. 2 2015 Strategy Strategic Value Reception Efficiencies Reduce Waiting Times Shares FAQs & Info 24-Hour Resource

52015

Booking Facilities

MoneyTimeSave

Hassle

Squash/Tennis Courts

etc.

Restaurant Reservations

Book Tee Times

Spa & Sauna Booking

Booking, Information &

Content = Videos, Pics

etc.

And More…

Page 6: 1 2015 Digital Concierge Smart Hospitality. 2 2015 Strategy Strategic Value Reception Efficiencies Reduce Waiting Times Shares FAQs & Info 24-Hour Resource

62015

Venue Map

MoneyTimeSave

Hassle

Page 7: 1 2015 Digital Concierge Smart Hospitality. 2 2015 Strategy Strategic Value Reception Efficiencies Reduce Waiting Times Shares FAQs & Info 24-Hour Resource

72015

Your Web ContentMoney

Page 8: 1 2015 Digital Concierge Smart Hospitality. 2 2015 Strategy Strategic Value Reception Efficiencies Reduce Waiting Times Shares FAQs & Info 24-Hour Resource

82015

Print Boarding Passes

MoneyTimeSave

Hassle

Check in for Flight

Print Boarding Pass

Collect @

Reception

Page 9: 1 2015 Digital Concierge Smart Hospitality. 2 2015 Strategy Strategic Value Reception Efficiencies Reduce Waiting Times Shares FAQs & Info 24-Hour Resource

92015

Hardware Options

Outdoor

Fixed Position

Most Durable

From

£12,995

Indoor

Very Mobile

Most Popular

From £2,995

Screen Sizes

40” – 55”

Screen Sizes

40” – 80”

Wall Mounted

Convenient

Least Intrusive

From £1,995

Screen Sizes

32” – 47”

Page 10: 1 2015 Digital Concierge Smart Hospitality. 2 2015 Strategy Strategic Value Reception Efficiencies Reduce Waiting Times Shares FAQs & Info 24-Hour Resource

102015

Valueable Investment

£3,500 + small licence fee

Pays for itself = ~7 Months