1 8 critical behaviours that leverage accountabilitycbe-group.com/publicaties/1_8 critical...
TRANSCRIPT
![Page 1: 1 8 Critical Behaviours That Leverage Accountabilitycbe-group.com/Publicaties/1_8 Critical Behaviours That Leverage... · 8 Critical Behaviors That Leverage Accountability Based on](https://reader035.vdocument.in/reader035/viewer/2022071014/5fcd3cda1d249e7a4661c978/html5/thumbnails/1.jpg)
8 Critical Behaviors That Leverage Accountability
Based on the research of Zenger Folkman
Raisingthebaronleadershipeffectiveness!
Imagineanorganizationwhereeveryonetakesresponsibilityforachievinggoodresults.Anorganizationwherepeoplehaveapersonalsenseofownership,andthereislittlefinger-pointingwhenthingsgowrong.
Ifeveryleaderwereabletoinspireaccountabilityinothers,itwouldnotonlybetterleverageleadership,butitwouldsignificantlyincreasebottomlineresults.
Q.Whatcanaleaderdotocreateagreatersenseofaccountabilityinothers?
Acrosstheworld,personalaccountabilityitisnotanisolatedissue,itisanissueofbigconcern.Inordertoincreasethelevelofaccountabilitywemadeachoice–RESEARCH!Aco-relationofpersonalaccountabilityandbehaviorsthatwouldleverageit.ACriticalBehaviorthatwillLeverageLeadershipandcreateagreatersenseofresponsibilityforresultsandincreaseasenseofownershipleadingtolessfingerpointingwhenthingsgowrong-IMPROVEACCOUNTABILITY!
Q.HowCanWeIncreaseACCOUNTABILITY?
Thereisacorrelationbetweenaccountabilityandcontrol.Greaterthecontrolorinfluencehighertheaccountability.DataprovesthelaterthroughtheControlGraph.Theangleofthecurvedidnotpredicttheorganizationaloutcomebutthetotalamountofinfluencewhichisthesumofareaunderthecurveofmanagersandemployees.
HigherTotalControlneedstobeprovidedtothemiddlemanagementandemployeesasthetopmanagementalreadyhasitforwhichwechangetheangleofcontrol.Themosteffectiveorganizationsaretheoneswhereeveryonehasinfluenceleadingtogreateraccountability.
![Page 2: 1 8 Critical Behaviours That Leverage Accountabilitycbe-group.com/Publicaties/1_8 Critical Behaviours That Leverage... · 8 Critical Behaviors That Leverage Accountability Based on](https://reader035.vdocument.in/reader035/viewer/2022071014/5fcd3cda1d249e7a4661c978/html5/thumbnails/2.jpg)
Q.Whatcanaleaderdotoincreaseagreatersenseofaccountabilityinothers?
ThereisacommonBeliefthatifleadersDemandedAccountabilityorLetothersMakeallDecisionsorPepTalks,PersonalAccountabilitymighthelpbutinrealityitdoesnotwork.Ourdatafrom398,730Assessmentson39,312Leadersfoundspecificbehaviorsthatincreasedpersonalaccountability.
Therewere8BehaviorsthatcreatethePersonalAccountabilitywheretheyreinforced:
DrivingforResults-Thethreemostcriticalissuesassociatedwithdeliveringresultsare–Focus–Focus–Focus!Defineresultsveryclearlytohaveafairamountofcontroloftheindividualorresults.Basedonover150,000assessmentsofemployees,leaderswhoDriveforResults-Inspireemployeestohighlevelsofeffort,Energizethemtoachieveexceptionalresults,Createanatmosphereofcontinualimprovement,Skillfullygetthemtostretchforgoalsthatgobeyondwhattheyoriginallythoughtpossible.
HonestyandIntegrity-Thosewhoareaccountablehavethecouragetotellthetruth.
Trust-TheThreePillarsofTrust:PositiveRelationships,ShareKnowledgeandExpertise&Consistency.
ClearVisionandDirection-Beingclearaboutthestrategyandfocusonyourvision.Employeescanworkhardanddotheirjobwithoutbeingclearaboutthestrategy,buttheywillmakedecisionsthataresuboptimal.Peopleoftenneedclarity,remindersandreinforcementtogetthefinalresult.
ProblemSolving/TechnicalExpertise-Itisimpossibletofeelaccountablewhenyouareconfusedanddon’tknowexactlyhowthingswork.Weneedtotrainthem,seethattheyunderstandwhatisexpectedoutofthemwhichwillhelpthemtobeaccountablefortheirbehavior.
Communication-KeepingOthersWellInformed.The3skillsofcommunicatingwithimpactare:(A)Tells(B)Asks(C)Listens.UsingAllThreeMakesaBigDifference.Ifallthreearemoderatestrengths…probabilityofbeinginthetop10atkeepingothersinformed:64.2%.
AbilitytoChange-Studyingthousandsofleaderswhoweremosteffectiveatmakingpersonalandorganizationalchanges,wefoundtheyweremoreeffectiveatthefollowingbehaviors:KeyFactorsthatLeveragePersonalChange1.Willingtotakeonchallenges2.Abilitytoacceptfeedback3.Concernforothers4.Innovation5.Optimism6.Cleargoalsandpriorities.
CollaborationandResolvingConflict-AdvicefromaSeniorExecutive“Weputthisorganizationtogetherwiththeassumptionthatthesumofthepartswouldbegreaterthantheindividualpieces”“Theonlywaythathappensiswhenpeoplecollaborate”.
![Page 3: 1 8 Critical Behaviours That Leverage Accountabilitycbe-group.com/Publicaties/1_8 Critical Behaviours That Leverage... · 8 Critical Behaviors That Leverage Accountability Based on](https://reader035.vdocument.in/reader035/viewer/2022071014/5fcd3cda1d249e7a4661c978/html5/thumbnails/3.jpg)
Wefoundthatleaderswhohaveahighlevelofaccountabilitytheyaregoodatthesebehaviors.Ifyouhaveanyoftheseasafatalflawoneneedstofixitbuttheleveragepointisyoutakeacoupleofthemandbuilditandwehelppeopleinbuildingstrengths.WethinkworkingonourweaknessescanmakethemgofromBadtoGoodbutyoucannotmakethemgoGoodtoGreatonlythiskindofresearchmakesthedifference.
ZengerFolkmanhelpsorganizationsflourishbyincreasingtheeffectivenessofleadersofalllevels.Ourunique,strengthbaseddevelopmentmethodologyenablesleaderstomovefasterandhigher.
February2016