1-800-iso-9000 (800-476-9000)

1-800-ISO-9000 (800-476-9000)

1-800-ISO-9000 (800-476-9000)www.harrington-group.com

The Harrington Group is a Service Disabled Veteran Owned Small Business (SDVOSB) founded in 1991by Rick Harrington. Mr. Harrington’s experience in Quality Management was gained after working over 20 years for Pratt & Whitney, Lockheed, Martin Marietta and the US government

Our vision was, and still is, to develop applications that will help any size organization realize their quality goals and ISO Certification.

For the last 19 years, our real-world experience has guided our product development and we have developed products and services that have been purchased by the Fortune 1000 companies worldwide.

A Name You Can TrustA Name You Can Trust


95% of the Fortune® 1000 companies have purchased Harrington Software.

Our ClientsOur Clients


“HQMS is a Web Based Software Solution for facilitating data entry, team participation, and reporting of Quality Management Activities”

The integration between eachmodule within HQMS allowsfor the smooth flow of data toobtain the information youneed, the way you want it.

• Document Control• Corrective/Preventive Action• Auditing (w/Pocket PC Capability)• Training Management• Material Non-Conformance• Root Cause Analysis (DMAIC)• Opportunity for Improvement (OFI)• Issue Management (Customer/Supplier) • Executive Summary Dashboard

What is HQMS?What is HQMS?


Document Control in HQMSDocument Control in HQMSIntegrates all of your document management needs across your entire enterprise.

Manages your documents on-line all the time from anywhere in the world.

Provides management of all controlled anduncontrolled documents.

Produces reports and graphs through ourpowerful query feature.

Easily access documents through the Company Library.

Track hard copies of documents.


CA/PA in HQMSCA/PA in HQMS

Manage and identify problems, trends, and issues at their source for immediate action and resolution; this prevents issues from falling through the cracks.

Forces Resolution by making issues highly visible and getting the right people on the job.

Provides a systematic approach for documenting your corrective and preventive actions.

Multiple issue/action modules, including: 8D, 7D, 5step, Supplier issues and Customer issues


Audit Management in HQMSAudit Management in HQMS

The Audit Management System for HQMS allows users to manage internal company audits and supports the auditing process from start to finish.

•Audit Plan - Supports design and scheduling of recurring audits.•Audit Findings - Manages the findings (failed items) of an audit.•Audit Checklists - Lists of questions to be asked during an audit.•Audit Items - Elements of a checklist, each representing a question and its result.•Audit Master Items - query and review audit checklist item statistics.•Remote Auditor - Pocket PC software to facilitate the portability of data and provide paperless audits.


Training Management in HQMSTraining Management in HQMS

Track and maintain qualifications for all employees.

Simplify training management and easily alert employees when trainings are coming up.

Robust reporting that lets you know who’s qualifies, who needs to be qualified, and when qualifications are expiring.

Easily distinguish who needs to attend trainings and who does not.


Material Non-ConformanceMaterial Non-Conformancein HQMSin HQMS

Track and manage all material non-conformances, parts, and products in one place.

Determine the appropriate disposal forevery material non-conformance quicklyand easily.

The HQMS Material Non-Conformance Module serves as a tracking system for all of your team's non conformingequipment, parts and products.


Root Cause Analysis in HQMSRoot Cause Analysis in HQMS

Provide a systematic set of steps to analyze the root cause and solution to any type of problem.

Based on the DMAIC (Define, Measure, Analyze, Improve, Control) approach.

Root Cause Analysis allows complete tracking and control of all in-depth investigations and guides users through the DMAIC process.


Opportunity for ImprovementOpportunity for Improvementin HQMSin HQMS

Opportunity for Improvement (OFI) provides a systematic set of steps to analyze any opportunity for improvement.

Allows end users to catalog and track ideas which they feel would successfully benefit their corporate environment.

This module serves as a tool to identify the tangible and intangible benefits of performing improvement activities.


Executive Summary DashboardExecutive Summary Dashboard

Top level executives and managers can quickly view important issues and data in real-time.


ComPort for HQMS is the communications portal that allows your customers, clients, suppliers and business partners to interact directly with HQMS.

Allows for three powerful types of external interaction; Initiate a record, update a record, or review a record.

Link up the ComPort to any of the issue/action management modules in HQMS.


Our customers told us they wanted a web-based solution that was secure, scalable, fast and would integrate with their ERP or Legacy Systems. HQMS is all that and more.

Why HQMS?Why HQMS?


•ISO Compliance •Helps organizations meet 21 CFR Part 11 compliance

Benefits of HQMSBenefits of HQMS

•Rapid Return on Investment (ROI)•Centralized Data Entry•Increased Team Participation

We listen. HQMS was developedby our quality experts and software engineers after hundreds of hours of interviews and planning with our customers.

•Minimizes costs and reduces waste•Create Accountability within your Organization


What Drives HQMS?What Drives HQMS?

•HGI develops all software in-house•SQL Server database•Compatible with most SMTP email systems •No client-side software to install•User friendly interface

Using the latest in database technology, HQMS is on the cutting edge of quality database software.

1-800-iso-9000 (800-476-9000)

Documents

audit findings

audit plan

iso certification

document management

audit items elements

audit master items query

audit checklists lists

harrington software