1 a case study: organization and workforce for operations at maryland state highway administration...
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A CASE STUDY: Organization and Workforce for Operations at Maryland State Highway Administration
Glenn McLaughlin, Deputy Director
Office of CHART and ITS Development
Maryland State Highway Administration
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Maryland Department of Transportation - Maryland Aviation Administration
- Maryland Transit Administration - Maryland Port Administration - Motor Vehicle Administration - State Highway Administration
State Highway Administration
Planning and Engineering AdministrationOperations
7 District Offices
Office of Traffic & Safety
Office of Maintenance
Office of Materials Technology
Office of Construction
Office of CHART & ITS Development
SHA Organization
•SHA Identifies Operations Organizationally• Business Plan Focus• CHART Established 1997• Dedicated Funding Budget
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CHART BOARDDeputy Administrator &
Chief Engineer forOperations
Chair
Office of CHART and
ITS Development
Office of InformationTechnology
Office of MaintenanceSHA Districts
3,4,5,7 Maryland State Police
Office of Traffic & Safety
Maryland Transportation Authority
Office of Finance
Office of Planning and
Preliminary Engineering
Program GovernanceCHART Board Participation
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Systems IntegrationDivision
Programming, Planningand
Development Division
Traffic EngineeringDesign Division
Traffic OperationsDivision
Office ofMaintenance
CHART ITS Infrastructure Work Flow Diagram
TMC & FieldOperations Divisions
CHART
Other Partner Offices
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DirectorOffice of CHART and ITS Development
Deputy DirectorSystems, Development & Administration
Deputy DirectorOperations
ManagerAdministration
ManagerITS Development
ManagerSystems
Integration
ManagerCenter
Operations
ManagerField Operations
ManagerOperations Logistics
CHART Organization (2008)
• Structure Not Consistent with Other SHA Offices• Technical and Administrative Functions Distributed Ad Hoc• Needed a Cleaner Definition of Roles• Slightly Manager Heavy – Needed Streamlined
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DirectorOffice of CHART and ITS Development
Deputy DirectorOffice of CHART and ITS Development
Programming, Planning and Development Division
Systems IntegrationDivision
Field OperationsDivision
Traffic Management Center Operations Division
CHART Organization (2015)
• Combines Technical and Administrative in One Division• Consistent with Other SHA Offices• Raises Field and TMC Operations as Separate Divisions• Streamlined Organization• Future - Broaden Scope to Coordinate on Arterial Operations
- Incorporate TSM&O Planning into SHA Planning Process