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BSB40515
Certificate IV in Business Administration
BSBWHS401
Implement and Monitor WHS Policies, Procedures, and Programs
to Meet Legislative Requirements
V1.1 Produced 29 April 2016
Copyright © 2016 Compliant Learning Resources. All rights reserved. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system other than
pursuant to the terms of the Copyright Act 1968 (Commonwealth), without the prior written permission of Compliant Learning Resources.
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SAM
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Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 © Compliant Learning Resources Page 3
TABLE OF CONTENTS
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TABLE OF CONTENTS ................................................................... 3
INSTRUCTIONS ........................................................................... 4
WHAT IS COMPETENCY BASED ASSESSMENT .................................... 4
THE BASIC PRINCIPLES OF ASSESSING NATIONALLY RECOGNISED
TRAINING .................................................................................. 5
THE DIMENSIONS OF COMPETENCY ................................................ 6
REASONABLE ADJUSTMENT .......................................................... 7
ASSESSMENT REQUIREMENTS....................................................... 9
ASSESSMENT METHODS .............................................................. 12
RESOURCES REQUIRED FOR ASSESSMENT ....................................... 12
PRESENTATION ......................................................................... 13
ASSESSMENT WORKBOOK COVERSHEET ........................................ 14
WRITTEN QUESTIONS ................................................................ 15
CASE STUDY ............................................................................ 23
Part 1 – WHS Training ............................................................................................. 24 Part 2 – Bethany’s incident ...................................................................................... 32 Part 3 – Risk assessment and treatment .................................................................. 42 Part 4 – Maintain WHS records ............................................................................... 52
PRACTICAL ASSESSMENT OVERVIEW ........................................... 56
Part 1 – Deliver safety induction ..............................................................................60 Part 2 – Conduct a safety survey .............................................................................. 69
WORKBOOK CHECKLIST ............................................................ 86
APPENDIX ............................................................................... 88
Appendix A – Lotus Compassionate Care Incident Report Form .......................... 88 Appendix B – Lotus Compassionate Care Hazard Report Form ............................. 92 Appendix C – Hazard Identification Form .............................................................. 93 Appendix D – Safety Induction Pack ....................................................................... 94 Appendix E – Safety Induction Feedback Form ...................................................... 96 Appendix F– Safety Survey ...................................................................................... 97
FEEDBACK ............................................................................... 98
SAM
PLE
Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 © Compliant Learning Resources Page 15
WRITTEN QUESTIONS
1. Match the following duty holders to their correct WHS duty of care. Write the
letters that correspond to your answers in the spaces provided.
Duty holder Duty of Care
PCBU (person
conducting a
business or
undertaking)
a.
Acquire and keep current information on work
health and safety matters.
Ensure the PCBU has appropriate processes to
receive and consider information about incident,
hazards and risks, and to respond in a timely
manner.
Understand the PCBU has, and uses appropriate
resources and process to eliminate or reduce risks to
health and safety.
Ensure the PCBU has, and uses, appropriate
resources and processes to eliminate or reduce risks
to health and safety.
Managers and
supervisors
b.
Cooperate with all reasonable WHS related policies
and procedures of the PCBU.
Take reasonable care that their acts or omissions do
not affect the health and safety of other persons.
Take reasonable care of own health and safety.
Comply with any reasonable instruction from the
person conducting a business or undertaking
(PCBU) as far as reasonably able.
Workers
c.
Provide and maintain a work environment free of
risk to anyone’s health and safety.
Ensure the health and safety of your workers in the
workplace.
Maintain any accommodation that you make
available to a worker for the purposes of carrying out
their duties.
Provide information, training, instruction and
supervision. SAM
PLE
Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 Page 16 © Compliant Learning Resources
2. The following are provisions found in Work Health and Safety legislation. Match
each provision to how they are applied in the workplace. Write the letters that
correspond to your answers in the spaces provided.
Provision Application
Health and safety
duties
a. All duty holders (PCBUs or employers, officers,
workers) must consult, co-operate, and co-ordinate
activities with all other persons who have a duty in
relation to the same matter.
Incidents (death,
injuries,
diseases,)
b. Duty holders (PCBUs or employers, officers, workers)
all have duties to perform in managing risks in the
workplace.
Consultation
c. PCBU must ensure that the regulator/commissioner is
notified about a notifiable incident arising out of the
conduct of the business or undertaking has occurred.
3. The following are provisions found in WHS Regulations. Match each provision to
how they are applied in the workplace.
Write the letters that correspond to your answers in the spaces provided.
Provision Application
Health and safety
representatives
a. The regulations set out the duties of a person
conducting a business or undertaking has an
emergency plan prepared for the workplace.
Emergency plans
or procedures
b. The regulations provide sets out minimum procedural
requirements for the election of a Health and Safety
Representative for a work group.
SAM
PLE
Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 © Compliant Learning Resources Page 17
4. Refer to the First Aid in the Workplace Code of Practice. How is this Code
of Practice applied in the workplace?
Select all that apply.
a. The Code provides guidance for PCBUs (persons conducting business or
undertaking) on how to comply with the WHS Act and Regulations to
provide adequate first aid facilities in the workplace.
b. The Code includes guidance for PCBUs on how to manage electrical
risks in the workplace.
c. This Code provides information on using a risk management approach
to tailor first aid that suits the circumstances of your workplace, while
also providing guidance on the number of first aid kits, their contents
and the number of trained first aiders that are appropriate for some
types of workplaces
d. This code provides comprehensive guidance for PCBUs on how to
respond to all kinds of accidents, emergencies, and incidents.
e. The information provided in this Code can be used as a guide to
determine the appropriate first aid equipment, facilities, first aiders and
procedures needed in various workplaces.
SAM
PLE
Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 Page 18 © Compliant Learning Resources
5. Refer to the How to Manage WHS Risks Code of Practice. How is this Code
of Practice applied in the workplace?
Select all that apply.
a. This Code provides practical guidance on how to eliminate or minimise
health and safety risk in the workplace using a risk management
approach.
b. The Code guides architects, building designers, and engineers in
designing structures.
c. The Code sets the penalties for non-compliance with WHS legislation
and Regulations.
d. The Code provides organisations guidance for keeping risk management
records in compliance with the WHS Act and Regulations.
e. The Code provides guidance for duty holders on how to identify hazards,
assess and control risks, and review control measures.
SAM
PLE
Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 © Compliant Learning Resources Page 19
6. Access the Awesome Landscapes Staff Handbook. Match the following
organisational policies to their correct procedures.
Write the letters that correspond to your answers in the spaces provided below.
Policies Procedures
Hazard
identification
a. Even the simplest task contains risks. Risk
management requires an assessment of all tasks
undertaken in the workplace on any individual
basis. Identifying the potential dangers associated
with any task helps eliminate the risk associated
with that task. Risk assessment MUST be carried
out both within the office and in the field for all
tasks undertaken where a possible injury may be
sustained.
Risk
management
b. Procedures involving fire are mentioned under
30.7: “All staff are to be aware of emergency fire
exits and positions of fire” and “Extinguishers are
to be inducted in this use.”
Fire
c. The prescribed form must be completed and
handed to the Designated Safety Officer. The
following items must be completed:
Work area affected
Time and date hazard identified
Identify all persons present
Describe workplace and address
Nominate and identify senior person to
whom the hazard was reported.
Write your name, sign and date form.
SAM
PLE
Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 Page 34 © Compliant Learning Resources
Incident Report Form
1. Workplace details
Location:
Director: Contact phone:
Setting:
2. Incident details
Day: Date: Time:
Report completed by:
3. Type of incident (indicate which is applicable)
Personal injury Staff Customer Child
Name of person injured:
Part of Body Injured (if relevant): (Encircle part(s) of body injured)
Nature of injury sustained: Abrasions, scrapes Bite Broken bone/fracture Bruise Burn Concussion Cut Rash Sprain Swelling Other (please specify)
Approximate size/colour of injury:
SAM
PLE
Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 © Compliant Learning Resources Page 35
Damage to goods (please specify):
Assault Staff Customer Other (please specify):
Vandalism
Robbery/break-in (also complete security incident report form)
Equipment failure/damage (please specify):
4. Response to incident (indicate which is applicable)
First aid treatment administered (please specify what/by whom etc.):
Medical treatment administered (please specify where/by whom etc.):
Assistance sought: (please specify type) Ambulance Police Counsellor
Equipment shut down (please specify what/when etc.):
Centre closed (please specify exact time):
Repair person contacted (please specify whom): SAM
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Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 Page 36 © Compliant Learning Resources
5. Other information
Who witnessed the incident? (please use full name, details of staff’s job title where applicable, and telephone number/s):
NOTE: Be specific. Describe in detail what actually happened, stating the facts in a clear and precise manner. Include exact location of incident, factors involved and any other details that may be beneficial.
6. Other information
This report was compiled by (full name, title and contact telephone):
On (date/time):
This report is a true and accurate summary of the incident that occurred (please sign):
SAM
PLE
Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 © Compliant Learning Resources Page 37
2. Complete the Lotus Compassionate Care – Hazard Report Form
Template.
Use the Lotus Compassionate Care – Hazard Report Form provided in the
Appendix section of this workbook.
Hazard Report Form
Reported by
Location
Date reported
Description of the
hazard
Suggested
corrective action
SAM
PLE
Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 © Compliant Learning Resources Page 69
Part 2 – Conduct a safety survey
Relevant to students completing either the workplace pathway or the simulated pathway.
Note: Read all instructions first before starting.
For this part of the practical assessment, you are required to apply consultation to facilitate participation of work team in managing area hazards. You will be doing this by conducting a Safety Survey in your workplace.
1. Conduct a Safety Survey to at least three (3) workplace personnel. Use the
Safety Survey Sheet Template provided in the Appendix section of this
workbook.
2. Use the Survey Results Table in this workbook to organise and interpret
the survey results.
3. Email a Report to your workplace supervisor/management detailing the
results of the survey. Your report must include:
a. The results of the survey; and
b. Your recommendations based on the survey results
When you send your report, consult with your workplace supervisor / management on which of your recommendations he/she would like to implement. Your workplace supervisor/management must approve at least one (1) recommendation in your report.
4. Send a Report to relevant workplace personnel. Your report must include the
following:
a. The results of the survey; and
b. Recommendation(s) approved by your workplace supervisor /
management
SAM
PLE
Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 Page 70 © Compliant Learning Resources
WORKPLACE PATHWAY
If you selected the workplace pathway, you are required to conduct a Safety Survey in your workplace.You may consult with your workplace supervisor regarding opportunities to conduct a safety survey.
Note: Read all the instructions first before starting.
1. Conduct a Safety Survey to at least three (3) workplace personnel. Use the
Safety Survey Sheet Template provided in the Appendix section of this
workbook.
2. Use the Survey Results Table in this workbook to organise and interpret
the survey results.
3. Email a Report to your workplace supervisor detailing the results of the
survey. Your report must include:
a. The results of the survey; and
b. Your recommendations based on the survey results
When you send your report, consult with your workplace supervisor on which of your recommendations he/she would like to implement. Your workplace supervisor/management must approve at least one (1) recommendation in your report.
Submit screenshots showing:
a. Your email with the report to your workplace supervisor
b. A response email from your workplace supervisor including the
recommendation(s) he/she has approved.
4. Email a Report to the respondents of your survey:
a. The results of the survey; and
b. Recommendation(s) approved by your workplace supervisor.
Attach screenshots showing:
a. Your email containing the report to respondents
b. A response email from at least two (2) respondents acknowledging
receipt of the report.
SAM
PLE
Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 © Compliant Learning Resources Page 71
SIMULATED PATHWAY
If you are selecting the simulated pathway, you will need to conduct a Safety Survey within the simulated environment.
You have been approached by Miller Gordon, WHS Advisor, to conduct a Safety Survey at Lotus Compassionate Care.
Note: Read all the instructions first before starting.
1. Conduct a Safety Survey at Lotus Compassionate Care. Email the Safety
Survey Sheet found in the Appendix section of this workbook to the
following:
a. Frank Faber, Home care worker
frank.f@[email protected] b. George Harker, Disability support worker
george.h@[email protected] c. Rachel Allcot, Residential care manager
rachel.a@[email protected]
2. Use the Survey Results Table in this workbook to organise and interpret
the survey results.
3. Email a Report to Miller Gordon detailing the results of the survey. Your
report must include:
a. The results of the survey; and
b. Your recommendations based on the survey results
When you send your report, consult with him on which of your recommendations he/she would like to implement. Email him at [email protected]
SAM
PLE
Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 Page 72 © Compliant Learning Resources
(Continuation of Part 2 – Conduct a safety survey (simulated pathway))
4. Email a Report to workplace personnel detailing:
a. The results of the survey; and b. Recommendation(s) approved by Miller Gordon.
Email this Report to the following: a. Frank Faber, Home care worker
frank.f@[email protected] b. George Harker, Disability support worker
george.h@[email protected] c. Rachel Allcot, Residential care manager
rachel.a@[email protected]
SAM
PLE
Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 © Compliant Learning Resources Page 73
1. For simulated pathway only. Send the Safety Survey Sheet to the following:
a. Frank Faber, Home care worker
frank.f@[email protected] b. George Harker, Disability support worker
george.h@[email protected] c. Rachel Allcot, Residential care manager
rachel.a@[email protected]
Write an email advising them that you are conducting a safety survey and attach a screenshot Survey Sheet Template in the spaces provided below. When you have completed this task, access this link to view their responses.
Safety Survey Responses (Lotus Compassionate Care)
From Student <Student’s email address>
To
Frank Faber <frank.f@[email protected] > George Harker <george.h@[email protected]> Rachel Allcot<rachel.a@[email protected]>
Subject
Message
Attachment
SAM
PLE
Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 Page 74 © Compliant Learning Resources
1. For workplace pathway only. Conduct the Safety Survey. Submit at least
three (3) Safety Survey Sheets answered by workplace personnel.
Use the filename(s):
[Surname, First Name]_ Safety Survey Sheet 1
[Surname, First Name]_ Safety Survey Sheet 2
[Surname, First Name]_ Safety Survey Sheet 3
Safety Survey
Name (optional)
Organisation:
Date:
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Comments
1. The workplace area and facilities are free
from work health and safety risks.
2. WHS information, including policies and
procedures, are readily accessible.
3. Hazards and risks are properly identified and
controlled.
4. Employees are consulted regularly regarding
WHS concerns and issues.
5. All employees know what to do in case of
emergencies and or incidents.
Comments/suggestions for work health and safety improvements in the workplace.
Signature: Date:
Email address: Phone:
SAM
PLE
Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 © Compliant Learning Resources Page 93
Appendix C – Hazard Identification Form
Hazard Identification Form
Name (optional)
Organisation:
Date:
HAZARDS IDENTIFIED
ASSOCIATED RISK EXISTING RISK
CONTROLS
RISK CONTROLS TO BE IMPLMENTED
(provide at least one (1) for each hazard)
Completed? (This is only to be answered
in Task 15 of Part 3 of the Case Study)
NO YES Comments
1.
2.
3.
SAM
PLE
Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 Page 94 © Compliant Learning Resources
Appendix D – Safety Induction Pack
Safety Induction Pack
Prepared by:
Organisation:
Industry:
Date prepared:
State/territory:
The Relevant WHS Act
in your state/territory:
The Relevant WHS
Regulation in your
state/territory:
Introduction
What is work health and
safety?
Why is work health and
safety important?
WHS Act Guidance: To answer this section, refer to the WHS Act relevant in your state/territory.
Provide at least two (2) legislative WHS duties of employer or PCBU in work.
Provide at least two (2) legislative WHS duties of employee or worker.
WHS Regulations Guidance: To answer this section, refer to the WHS Regulations relevant in your
state/territory.
Provide at least two (2) relevant provisions of the WHS Regulations in your state/territory.
SAM
PLE
Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 Page 98 © Compliant Learning Resources
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PLE