1 book cover here copyright © 2015, elsevier inc. all rights reserved chapter #16 orientation for...

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Book CoverHere

Copyright © 2015, Elsevier Inc. All rights Reserved

Chapter #16

Orientation for Security Officers

Security Supervision and ManagementTheory and Practice of Asset Protection, 4th Edition

2Copyright © 2015, Elsevier Inc. All rights Reserved

Orientation for New Hires

“Orientation of New Employees” begins with the posting of a vacancy, the invitation to enter the employee screening process, and most importantly—the interview itself.


Background Checks/ Investigations

Conducting a thorough background Criminal record check in a particular state or possibly

nationwide Social security number check Motor vehicle record check Employment verification Credit check Fingerprinting for criminal background check Drug testing


Pre-Orientation

Interviewing – make a good impression


Personal Appearance and Uniform Maintenance

Discuss expectations Uniforms Hair cuts Piercings and tattoos


Within First Week of Arrival

Departmental orientation by supervisor Functions Organization Goals


Within First Week of Arrival

Orientation should cover job responsibilities annual review performance evaluation standards and

expectations introduction to department members tour of department confidentiality emergency procedures


Within First Week of Arrival Standardized Field Training helps reduce

liability as it relates to: Negligent hiring Negligent retention Negligent assignment Negligent entrustment Negligent training Negligent supervision Failure to direct Due process issues


Training Topics (examples):

Professionalism Ethics Confidentiality Limits of Authority Use of Force Drug and Alcohol Use

Firearms and Other Weapons

Workplace Violence Prevention

Emergency Response Harassment Social Media Policy


Before New Staff Member Arrives

For new staff (examples): Welcome letter Uniform Instructions on parking Expectations for meals and breaks

For current employees (examples): Announce new hire Explain new hire’s role Send around a photo

Go over employee handbook, if you have one


Before New Staff Member Arrives

Go over employee handbook, which might include Mission of the organization Company values Standards of conduct Benefits Etc.


First Day of Work

Payroll and personnel orientation Additional checkpoints

Issue an employee ID Meet with supervisor for office

orientation, goals, and objectives Review primary activities


Mentoring

A formal process where mentors are trained and sometimes compensated for taking someone under their wing


Report Writing

Six Important Points of the Security Incident Report What? Where? Who? When? Why? How?


Role of the Security Officer

Security/protection officers should not rely only on their uniform to maintain a professional image. They must also ensure that every facet of their being serves to project a positive public image, including their demeanor and the manner in which they interact with people.


Other Points to Consider

Responsibilities of immediate supervisor

Meetings with human resources and other administrative departments

There are key activities for new hires within their first six months Performance reviews and evaluations Meeting key personnel Staff orientation

1 book cover here copyright © 2015, elsevier inc. all rights reserved chapter #16 orientation for...

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