1 corporation point of sale, internet-delivered payment and e-commerce solutions (hint: please use...
TRANSCRIPT
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Corporation
Point of Sale, Internet-Delivered
Payment and e-Commerce Solutions(HINT: please use the left mouse button instead of the “ENTER” key
to go through the presentation)
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1. Fast Customer Cycling
2. Customer Base Retention & Expansion
3. Cost Justifiable
4. Simple to Learn and Operate
5. Integrity of Transactions
6. Host capture/Batch editing
7. Transaction Data on Demand
Requirements for QSR e-Payment Systems
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The Power of a Secure, Internet-Driven Solution
• One least expensive, full-time Internet connection for multiple payment terminals
• Payment authorizations in 1-3 sec vs. 15-45 sec (dial-up)
• More customers can be served during peak hours, more revenue, fewer “walk-offs”
• Host capture, no transactions lost in terminals • Complete transaction & receipt information is
available instantaneously and securely on the Web• Streamlined monitoring and reconciliation• Highly efficient chargeback resolution
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"Speed of service is what interested us in the PayMate product. What we have is much more than speed of service enhancements. Host capture of data at the time of sale and signature capture to a hosted site are two benefits that free the managers from having to deal with chargebacks and terminals that fail and have unprocessed transactions. This moves the credit card industry from the antiquated batch processing of data to a more real-time capture of data. It is also one more step towards broadband being the only connection needed for a restaurant.“
Brian Callahan, CIO, Taco Cabana
What Taco Cabana says…
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PayMate System - siNET
POINT OF SALE(POS)
Payment Terminals
POS System Integrated Payment System Maximum Payment Efficiency Protected LAN Environment
Credit/Debit/Gift/Smart Cards Customer Activated Virtual PIN Pad e-Signature Capture (opt.) e-Receipt Capture (opt.) Advertising
Internet
24/7 Security, Support & Back-Up Real-Time Status Monitoring Automatic Alarm Messages Transaction Data Storage and Back-Up Electronic Receipt Storage
PayMate Transaction Server
OUTLET / HOME OFFICE
Internet
PayMate Internet Appliance Full-Time Internet Interface High-Speed Payment Authorizations Internet Firewall VPN (Virtual Private Network) Stand-in / Dial-up Backup to ISP Remote Status Monitoring Remote Upgrade Facility
Secure Web Interface Real-time Data Access On-demand Receipt Retrieval Efficient Reconciliation
Credit CardProcessors
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Electronic Signature & Receipt Capture• Lowest Rates
• Fast, Efficient Chargeback Resolution
• Printer Paper Savings
• No Paper Receipt Storage
• Store Manager Can Concentrate on Running the Business
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BENEFITS WITH ESTIMATED, KNOWN MONETARY VALUE MONETARY BENEFIT OR COST REDUCTION AMOUNT / STORE / MONTH
# of Stores
TOTAL / MONTH
Credit card transactions as fast as cash = more customers served during peak times + repeat customers satisfied with faster service.
10 add'l customers/store/month x $8.50 /ticket at 60%Gross profit (sales price - food & material cost)
$51 500 $25,500
Customer always maintains possession of the card, minimizing employee fraud.
2 occurrences /store/month x $10/occurrence $20 500 $10,000
Signature and receipt are captured electronically, and can be immediately reconstructed on-demand. This eliminates the need for printed store copies of receipts to be stored in "shoe boxes" for possible later use and optimizes resolution of charge backs.
1 chargeback/store/month x ($10.00/chargeback loss + $15.00 fee/chargeback)
$25 500 $12,500
Electronic receipt capture vs. paper receiptsPaper savings resulting from elimination of printed, store copies of receipts: 10 rolls/store/month x $2.80/roll
$28 500 $14,000
One secure Internet connection enables simultaneous operation of all payment terminals and the office computer. There is no need for multiple phone lines, one for each payment terminal. The store saves by minimizing the number of phone lines at each loc
Elimination of new line installation charges + 2 phone lines/store/month x $18/phone line/month
$36 500 $18,000
TOTAL ----- KNOWN MONETARY BENEFITS: MONTHLY $160 500 $80,000
Benefits to QSRs
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BENEFITS WITH UNKNOWN MONETARY VALUE COST REDUCTION AMOUNT / STORE / MONTH
# of Stores
TOTAL / MONTH
PayMate.net's Web interface facilitates and enables efficient reconciliation of accounting issues between individual stores and corp. office.
Accounting time savings ??? 500Unknown estimate
Full-time Internet connectivity speeds up network communication with the home office, suppliers, etc.
Outlet operations time savings ??? 500Unknown estimate
Secure Internet use eliminates need for dedicated (private) "800" lines between outlets and home/operations office.
Dedicated line (private network) service savings ??? 500Unknown estimate
Electronic signature & receipt capture & retrieval as related to labor time.
(a) Accountant's time savings resulting from optimized resolution of charge backs (b) Savings resulting from elimination of paper receipt storage
??? 500Unknown estimate
Benefits to QSRs
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PayMate’s Robustness Features
• RUF (Remote Upgrade Facility):– Allows PayMate to add features, maintain new releases
via the Internet
• Server Status: – Maintains operational status of deployed units and
rapidly alerts support personnel of service interruptions
• Stand-in Processing:– In the event of loss of connections between client and
server or between server and authorizer, PayMate• Will establish back-up, dial-ISP connections, where possible • Will provide secure storage of pending transactions with automatic
submission when communications are re-established
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PayMate.net Rises Above the Competition
Feature Dial-Up Leased line/Frame Relay
(Dedicated)
Satellite(Dedicated)
Wireless(via mobile phone
networks)
PayMate Advantage?
Speed Poor (15-60 sec) Good (~3sec) Good (~3 sec) Good (~ 3 + sec) but variable.
Best (1-3 sec)
Reliability Good Excellent Variable (weather related)
Good Excellent. On-Site Auth. & Back-up Dial connection prevent service interruptions
Service Coverage
Very Good(wherever phone connections avail.)
Good(requires significant investment)
Very Good(Requires significant installation investment)
Spotty
Very Good(w/ DSL, Cable, and VSAT)
Multifunctionality
Limited
Web access, E-mail, and Advertising with very specific payment terminals
Good. Expensive custom systems used by large, multi-lane establishments
Good. Applications provided via private satellite connection
Varies with terminal and service. Web access, E-mail, Advertising, Real-time reporting only with few, expensive payment terminals
Best. PayMate Appliance provides Internet firewall for LAN, Router, Back-up facilities, Web access, E-mail, Real-time reporting, Advertising
Connection Flexibility
Connectivity to most payment terminals and enterprise systems
Custom h/w and s/w interfaces required
Special h/w and s/w interfaces required
Connections restricted to wireless-specific payment terminals and few, new store management systems
Flexible connectivity to old and new payment terminals and store management systems
Installation complexity
Simple Very Complex & Expensive
Complex & Expensive Simple Simple
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PayMate.net Rises Above the Competition (cont’d)
Feature Dial-Up Leased line/Frame Relay (Dedicated)
Satellite(Dedicated)
Wireless(via mobile phone
networks)
PayMate Advantage?
Base Communication Cost/month
Low, $50-$300Multiple lines may be required
High, $150-$1000 Medium, $150 - 200 Similar to dial-up Lowest, $40-$100. One line used simultaneously by many payment terminals
Cost of Transaction Delivery to Processor
1 - 3 cents > PayMate
0 cents 2 - 3 cents 3 - 12 cents > PayMate 2 - 3 cents
Simultaneous Use of existing phone line for multiple POS terminals, fax/voice, and computer
No. Different uses must be sequenced, one at a time
No. Dedicated connection required
No. Dedicated connection required
No. Wireless connection required
Yes, with DSL existing line is used simultaneously by all payment terminals, phone/fax, and in-store computer
Smart Card Program implementation
Requires replacement of existing with new, smart-card terminals
Requires replacement of existing with new, smart-card terminals
Requires replacement of existing with new, smart-card terminals
Requires replacement of existing with new, smart-card terminals
Requires only inexpensive,smart card reader that connects to Appliance.
Other Upgrades Limited to payment terminal downloads
Limited to payment terminal downloads
Limited to payment terminal downloads
Limited to payment terminal downloads
Facilitates broad range of application and equipment upgrades with no/minimal re-certification requirements.