1 current and future development of e-commerce in brunei darussalam by ang kian guan ministry of...
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Current and Future Development of
e-Commerce in Brunei Darussalam
ByAng Kian Guan
Ministry of Communications
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National IT Strategy 2000 and BeyondNational IT Strategy 2000 and Beyond The various
infrastructure and infostructure required
The stakeholders to ensure implementation of the strategy
Awareness on ICT across all agencies and societies
Implementation plan on integrating the various efforts required
Identify the monitoring methods
Identify quality standards
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E-Asean
The e-ASEAN work program is grouped along the following tracks :
a. Facilitation of the Establishment of ASEAN Information Infrastructure
b. Facilitation growth e-Commerce c. Liberalisation of trade in ICT products and ICT services, and
investmentsd. Facilitation of trade in ICT products, services and investmentse. Capacity building and e-Society
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Enhancing the NIIEnhancing the NII Telephone household penetration of over 95%.Telephone household penetration of over 95%. Mobile phone penetration of 30%.Mobile phone penetration of 30%. PC penetration 10% - Internet Penetration 7%.PC penetration 10% - Internet Penetration 7%. Liberalization of ISPs.Liberalization of ISPs. Nationwide Broadband digital Network (RAGAM 21). Nationwide Broadband digital Network (RAGAM 21). Introduction of IT services in Government, Schools, Introduction of IT services in Government, Schools,
community centres and remote villages.community centres and remote villages. International Connectivity through Digital Fibre Optic International Connectivity through Digital Fibre Optic
Submarine and Satellites.Submarine and Satellites.
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Connecting to the Global Information Infrastructure: Connecting to the Global Information Infrastructure: SEA-ME-WE 3 Submarine Cable SystemSEA-ME-WE 3 Submarine Cable System
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EFFECTIVE PARTICIPATION IN GLOBALEFFECTIVE PARTICIPATION IN GLOBALE-COMMERCEE-COMMERCE
GOOD BANDWIDTH
FULFILMENT SYSTEMS AND LOGISTICS
EFFICIENT AND TRUSTED PAYMENT SYSTEMS
STABLE AND SUPPORTIVE INSTITUTIONAL ENVIRONMENT
USER FRIENDLY, AFFORDABLE ACCESS DEVICES & INTERFACES
PRECONDITIONS FOR PARTICIPATION
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PILLARS FOR COMPETITIVENESSPILLARS FOR COMPETITIVENESS
INNOVATIONINNOVATION CONTENTCONTENTIP
PROTECTIONIP
PROTECTION DISTRIBUTIONDISTRIBUTIONMARKETACCESSMARKETACCESS
BRANDIDENTITYBRAND
IDENTITY
QUALITYPRODUCTS& SERVICES
QUALITYPRODUCTS& SERVICES
TRUSTEDSERVICE
INTERFACES
TRUSTEDSERVICE
INTERFACES
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THE IDEAL ENVIRONMENTTHE IDEAL ENVIRONMENT
E-COMMERCE
IINNNNOOVVAATTIIOONN
CCOONNTTEENNTT
IIPP
PPRROOTTEECCTTIIOON N
DDIISSTTRRIIBBUUTTIIOON N
MMAARRKKEETT
AACCCCEESSSS
BBRRAANNDD
IIDDEENNTTIITTYY
QQUUAALLIITTYY
PPRROODDUUCCSSTTSS
&&
SSEERRVVIICCEESS
TTRRUUSSTTEEDD
SSEERRVVIICCEE
IINNTTEERRFFAACCEESS
USER FRIENDLY, AFFORDABLE ACCESS DEVICES & INTERFACES
EFFICIENT AND TRUSTED PAYMENT SYSTEMS
FULFILMENT SYSTEMS AND LOGISTICS
GOOD BANDWIDTH
STABLE AND SUPPORTIVE INSTITUTIONAL ENVIRONMENT
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Commonly Perceived Barriers Commonly Perceived Barriers to Electronic Commerceto Electronic Commerce
Lack Of Access To Capital Lack of infrastructure Lack Of Training In Information Management Lack Of Access To Information Lack of R& D resource Lack Of Access To Support Networks Disincentives in Government Regulation
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Inhibitors to the Adoption of E-Commerce
APEC SME E-Commerce Study (Final Report - Sep 99):
–Low use of e-commerce by customers and suppliers–Concerns about security aspects–Concerns about legal and liability issues–High costs of technologies–Limited knowledge of e-business
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Brunei SMEs - structureBrunei SMEs - structure
Micro-enterprises
– 1,716 (43% of SMEs) (1-5 employees)Small enterprises
– 2,133 (53% of SMEs) (6-50 employees)Medium enterprises
– 141 (4% of SMEs) (51-100 employees)Source: 1999, 1996-1997 Brunei Darussalam Statistical Yearbooks, Department of Economic Planning and
Development
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SMEs - Contribution to Employment & GDPSMEs - Contribution to Employment & GDP
1988 1994
Employment 97 97
GDP 61 86
% of total business establishmentsSource: 1999, 1996-1997 Brunei Darussalam Statistical Yearbooks, Department of Economic Planning and Development
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SMEs - Main problemsSMEs - Main problems
MANAGEMENTHUMAN RESOURCEFINANCEMARKETINGTECHNOLOGYSource: Entrepreneur’s Clinic’s Survey of Entrepreneurs Problems 1998.
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SMEs look to GovernmentSMEs look to Government
Computerization Access & reliabilityLegal frameworkSecurity framework Authentication frameworkBanking frameworkConsumer protection laws
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SME IssuesSME Issues
“I’m too small for a computer”“The Internet isn’t reliable”“I’m afraid I will get ripped off”“We don’t have consumer laws”“We are a cash society”“Our banks don’t support SMEs”
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How best to support SMEsHow best to support SMEs
Advice based on understandingHelp them become usersScaled implementationsProvide appropriate platformsAddress ‘learning curve’ issues; provide
continuous learning opportunities
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BIZbrunei.com.bnBIZbrunei.com.bnA NEW Business Resource Centre A NEW Business Resource Centre
for Brunei SMEs and MNCs…for Brunei SMEs and MNCs…
HOW?
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Key Features and FunctionsKey Features and Functions
BIZbrunei.com
Trading Zone
Browse by category
Results page
Post up ads
Biz News
International
Regional
Local
Events
Event Calendar
Post up events
On-line registration
Company Listings
Browse by category/Name
Detail Listing
Proactive
On-line Catalogu
esBrowse by
Category
Web site alternative
Live updates
Govt Listing
Hyperlink
One-stop solution
Foreign interest
Marketplace
myOHQ
Personal Tools
Office ToolsBusiness
Tools
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Education for allEducation for all
Educate ourselvesEducate our governmentsEducate our business leadersEducate our educatorsEducate our telecom providersEducate our technologistsEducate our legal system
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The Government’s EffortThe Government’s Effort
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The Government’s EffortThe Government’s Effort The Vision
– Eco-Cyber Park and Cyber hub Develop and build infrastructure
- Upgrade existing infrastructure- H-speed telecommunications gateway – RaGAM 21- Incubation for IT hub- Initiate and attract ICT enterprises and activities- Aid for Brunei SMEs - Brunei IT Council – exploit ICT’s potential
Increase computer literacy and competency
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Government incentivesGovernment incentives
The companies are wholly or partly foreign-owned Unrestricted employment of foreign talented and
knowledge workers Duty –free importation of multimedia equipment R & D grants for SMEs
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The Brunei IT CouncilThe Brunei IT Council
Serves to set the National policy direction in ICT development in Brunei Darussalam
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Private Sector IT PoliciesPrivate Sector IT Policies
Ensure Government policies and regulations support the thrust of National IT Strategy
Ensure IT Institutional Infrastructure and the linkages with the Private Sector are within the scope of the Government policies
Ensure that policies regarding trade, finance and industries are integrated to facilitate the Electronic/Cyber Business regime
To launch and sustain Private Sector Awareness campaign to exploit Electronic/Cyber Business
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Core IT StrategiesCore IT Strategies
National IT Strategy National Drive Towards Paperless Society**Paperless governance and information/data exchange through multimedia technologies
Public Sector IT Strategy Public Sector Drive Towards Electronic
Government
Private Sector Strategy Private Sector Drive Towards Electronic Business
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Private Sector Other Key StrategiesPrivate Sector Other Key Strategies
Provide IT literacy programs on regular basis Provide IT linkages with Government, Private
Sector, Regional and Global Information and Business Networks
Provide support mechanisms and incentive programs to promote and attract IT Industries or IT-lead non-IT Industries
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Action Plan 2000-2004Action Plan 2000-2004
NATIONAL DRIVE TOWARDS PAPERLESS SOCIETY PUBLIC SECTOR Electronic Government2000/1 Institutional Infrastructure 2001 Base Infrastructure 2001 30% Electronic Government2002 60% Electronic Government 2003/4 100% Electronic Government
Implementation Plan
PRIVATE SECTOR Electronic Business Electronic Mail / Marketing Electronic Education / R&D Electronic Health / Entertainment Electronic Commerce / Shopping Cyber Business
SchoolsPublic Places
National
OfficesBusiness Places
Regional
HomesMarket Places
Global
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E-Commerce Development in E-Commerce Development in Brunei DarussalamBrunei Darussalam
Formation of National Task Force on E-Commerce:
Physical Infrastructure enhancement and value-adding.Physical Infrastructure enhancement and value-adding. New regulatory & legislative framework.New regulatory & legislative framework. Security matters,eg. Authentication & CAsSecurity matters,eg. Authentication & CAs HRD.HRD. Promotion and adoption of e-TechnologyPromotion and adoption of e-Technology
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Current Developments in ICTCurrent Developments in ICTrelated legislationrelated legislation
Copy Right Order Computer Misuse Order Broadcasting Acts and Code of Practice.
New Telecommunications Act. Regulatory Regulations. Electronic Transaction Order
Enacted
Being Drafted
301/8/01 36
Schools Offices HomesPublic Places Business Places Market Places
National Regional Global
Institutional Framework Vision, Mission and Goals
Public Sector
Private SectorPolicies
Strategies
Action PlanImplementation Plan
National IT Strategy 2000 and Beyond
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e-mail: [email protected]