1 fishing net or fishing line?. equitydebt personal assets investment properties...
TRANSCRIPT
1
Fishing Net or
Fishing Line?
Equity Debt
Personal Assets
Investment Properties
Life TPD Trauma Income Business / Key Man
Tax
How much income do you Want annually at Retirement
_______________________
DebtMortgage
Personal
Credit Cards
IncomeC2
Family Tax Benefits
Shares / Dividends
Pension
Other
C1
Rent Total
Passive Investments
Investment Mortgages
Cash
Fixed Interest
Shares
Other
INCOME
Mortgage Type Interest Rate Amount
Mortgage Type Interest Rate Amount
Mortgage Type Interest Rate Amount
Mortgage Type Interest Rate Amount
Liabilities
Value
Superannuation
Superannuation
Client name:
Accumulator Pre - Retiree Retirement
Estate Planning
DeathCar
Uni
Rent
Work
SavingsSpending
Home Marriage
Kids
FamilyAssistance
RenovationSale
Invest property
Portfolio const
Super Panic
TTR
Debt reduction
Pers Conts
Income
Pension
HolidayPanic
Family
18 - 40 41 - 54 55 - 65 66 - +
Where do you fit in the advice line
What do clients want from you?
4
What do clients want from you?
What clients want from a service provider | What is your point of difference ?
1. Help me improve my financial situation & the burden debt plays
2. Take Control
3. Protect me and advise me
4. Give me a better experience dealing with your firm
5. Teach me
What are your clients asking for?
Point 1: 90% of brokers never contact client once settlement is finalised!Point 2: 93% of clients cannot remember their brokers face 3 months after the mortgage is written.
Client Retention Issues Case Study (Slide 1)
Case – (Slide 1) – The Facts
Outcome: Solution will allow you to reduce the drop off rate in your client base so this never happens.
Looking at a Typical Database Clean:
600 Clients Called from clients database Wrong Numbers/Disconnected – 22.55% No Longer Client – 4.5% Remove From Database – 3.0%
Total Clients Lost – 30.05% Total Clients Responsive – 69.95% Call to Discuss new Business – 8.0% Details Updated – 69.95% Email Address Gathered – 57.0%
34%
PBM
59% 61%57% 52%57%
43%41%42% 40% 39%
17%
33%41%
32% 44%
46% 48% 53% 46% 57%
79%
9% 5% 11%4%
11% 10% 6% 14%4% 4%
Soft Drinks Life
Insurance
Long Distance
Telephone
Laundry
Detergent
Credit
CardCellular
Telephone
Home Loans Retail
Banking
Auto
Insurance
Casual
Apparel
** Source: PBMI and McKinsey Quarterly Vol. 2, 2002, Numbers may not total 100% because of rounding
Client Likelihood of repurchasing a product/service with current provider
Very
Likely
Not
Sure
Very
Unlikely
Fact: In the financial services sector an average of 7% of clients are very likely to change provider.
8
Are you really doing things different to your competitor?
Ranking of Product
Providers% of Gross Income
Product Providers
Asteron 1 14.94%
AIA 2 12.61%
TAL 3 7.95%Colonial 4 5.40%One Path 5 4.24%Colonial 1st State 6 4.09%OASIS - Wealthtrac 7 4.05%Macquarie 8 3.80%Zurich 9 2.68%Fee For Service 10 2.60%ONEPATH Life Ltd 11 2.52%IOOF 12 2.36%AMERICAN Intn'l Ass Co Aust Ltd 13 2.25%Tower Australia Limited 14 1.72%Macquarie Investment Mngt Ltd 15 1.71%BT Life Limited 16 1.67%NETWEALTH Investment Funds 17 1.58%MACQUARIE Wrap Solutions 18 1.47%AXA 19 1.41%Asteron Wealth Solutions 20 1.41%ASGARD Capital Mgnt Ltd 21 1.40%
ADVISER NUMBER 1 $ 17,108.00 AMERICAN Intn'l Ass Co Aust Ltd $ 4,506.66 AMP Limited $ - ANZ Securities Ltd $ 1,760.00 AUST Inv Exchange - Ausiex $ - BlackRock Investment Managers $ 60.04 BT Funds Mngt Ltd $ 8.91 Colonial First State Inv Ltd $ 594.52 Dealer Group Fee $ - Fee For Service $ 2,200.00 MACQUARIE Bank Limited $ 910.80 Macquarie Investment Mngt Ltd $ 1,387.56 MACQUARIE Wrap Solutions $ 4,040.75 NATIONAL Australia Bank Limited $ 1,320.00 ONEPATH Life Ltd $ 318.76
Adviser No 2 $ 13,992.88 Asteron Portfolio Service Limited $ 44.80 Fee For Service $ 2,750.00 IOOF Australia Limited $ 7,879.35 MLC Limited $ 193.27 MLC Limited - ex Aviva $ 2,667.79 Perpetual Inv Management Ltd $ 457.67
Adviser No 3 $ 286,140.37 AMP Limited $ 878.98 ASGARD Capital Mgnt Ltd $ - Asteron Life Limited $ 144.25 AUSTOCK Life Funds $ 165.00 Biz-E-News $ - Dealer Group Fee $ - Fee For Service $ 241,230.50 IOOF Australia Limited $ 1,844.97 MACQUARIE Bank Limited $ 551.51 Macquarie Investment Mngt Ltd $ 8,975.50 MACQUARIE Wrap Solutions $ 335.41 MASON Stevens Pty Ltd $ 24.91 MLC Limited - ex Aviva $ 1,329.10 ONEPATH Funds & Custodians $ 7.19 RBS Instreet Group Ltd $ 800.00 Tower Australia Limited $ 29,317.78 Zurich Australia Limited $ 535.27
Presentation to Beacon Financial Conference, FIJI
May 2013
Mason Stevens ABN
This presentation is owned by Mason Stevens Limited (ACN 141 447 207), (AFSL 351578). Any content provided in this presentation is for the purpose of providing general information only. Investment in securities including derivatives involves risk. Securities by nature have rises and falls, given that past performance is not a reliable indicator of future performance. Mason Stevens is only providing general advice in this presentation. You should consider this information, along with all of your other investments and strategies when assessing the appropriateness of the information to your individual circumstances. Mason Stevens and its associates and their respective directors and other staff each declare that they may hold interests in securities and/or earn brokerage, fees or other benefits from transactions arising as a result of information contained in this presentation. Mason Stevens ensures that the information provided in this presentation is as accurate and complete as possible but does not warrant its accuracy or reliability. Opinions and or information may change without notice and Mason Stevens is not obliged to update you if the information changes. Mason Stevens and its associated companies, authorised representatives, agents and employees exclude to the full extent by law, liability of whatever kind, including negligence, contract, fiduciary duties or otherwise, to investors or anyone else in respect of any loss or damage, including indirect or consequential loss or damage, foreseeable or not, arising from or in connection with this presentation. The relevancy of this presentation is designed to illustrate the range of products and services that Mason Stevens offer, it may also provide potential investment outcomes for a particular investment strategy. The presentation uses a broad number of simplifying assumptions to do this. As such the output of the presentation should not be taken as an indication of any actual performance of any particular investment. Any investment return(s) and yield assumptions used in the presentation do not represent a prediction or forecast of actual performance of any product or service offered by Mason Stevens Limited.
Disclaimer
12
Mason Stevens ABN
Institutional-style solutions
• Transparent, efficient and cost effective with comprehensive online reporting
Investment Choice
• Portfolio Accounts, Managed Accounts, Direct Equities, Direct Fixed Interest, and Managed Funds
Multi-asset, multi-currency offering
• Global Equities, Global Fixed Income, Global Derivatives & Cash
Boutique investment house
• Established in 2010; today circa $750m of FUM, has 26 staff
Mason Stevens
13
Mason Stevens ABN
Fixed IncomeCorporate Bonds, Kangaroo Bonds, RMBS,
Sovereign
Your Wealth
Global Equities Foreign Exchange
Global Derivatives &Commodities
TD Hub
Access Global Assets
14
Margin Lending
The Executive Team
15
PAT HANDLEY, EXECUTIVE CHAIRMAN• More than 38 years’ banking and finance experience both in Australia and the United States• Number of directorships including Suncorp-Metway, AMP and HHG• Former Executive Director and Chief Financial Officer at Westpac Banking Corporation from 1993 to 2001• Former Chairman of Nomura Securities Australia and Pacific Brands• Chief Financial Officer of Banc One Corporation (now part of JP Morgan) in the US• Currently the Director of Vantage Private Equity, Chairman of Bridgeport Energy Ltd and is one of the founders of 2020
THOMAS BIGNILL – CHIEF EXECUTIVE OFFICER • Thomas has 18 years experience in financial markets and has worked in major investment banks including Merrill
Lynch, Bankers Trust and Bell Potter building substantial private client portfolios specialising in domestic and International equities.
• Head of Equity Market Services at Next Financial in 2006 where he built a comprehensive domestic and international equities solution for both private clients and financial advisers.
• Founding member of Mason Stevens.
VINCENT HUA, CHIEF INVESTMENT OFFICER• Highly experienced trading and portfolio manager with over 19 years’ experience in the Australian and Asian markets• Former Managing Director and Head of Liquid Market Trading for Lehman Brothers (Australia), Global Head of Product
and Trading for the CBA, General Manager of Markets for Shinsei Bank in Tokyo and Head of Asset & Liability Management at Westpac
• During the past 3 years, Vincent has been involved in the private equity sector • Responsible for all the investment activities of the firm including discretionary money, advised accounts and counterparty
relationships
Mason Stevens ABN
Online anytime
16
Mason Stevens ABN
• Individualised portfolios• General portfolio advice• Opportunistic themes and ideas• Access to research• Access to IPOs• Financing solutions• Capital protection solutions
• Self-directed Portfolio Accounts• Professionally-managed
Managed Accounts• Global and domestic equities• Derivatives• Fixed income / Interest• Listed property• Cash
• 24/7 online reporting• Full tax / year-end reporting• Custody of assets• Fair tax outcomes• Complete transparency
Our offering
Client Ad
vise Invest
AdministerWe are not:
• Financial Planners
• Tax Advisors
• Accountants
• Risk Assurers
17
Mason Stevens ABN
Choice of Investment Vehicles
18
Portfolio Accounts Managed Accounts Managed Funds
Comprehensive Administration Platform
Consolidated Reporting
Mason Stevens ABN
Portfolio Accounts - directed by the client or the adviser
19
Individualised approach where a portfolio is constructed to meet your clients specific risk and return objectives
Choose from our range of equity, derivative, fixed income, managed fund and cash products
Assets are held on your clients behalf in custody and there is no minimum investment requirement
View your clients investment information at anytime on our online portal
Portfolio Accounts put you and your clients in the driving seat of their investment portfolio
Mason Stevens ABN
• Portfolio Accounts
• Managed Accounts
• 24/7 online access for Advisers and clients
• Audited tax reporting
• Corporate Action management
• IPOs
• Placements
• Idea generation
• Institutional access
• Direct Fixed Income
ASIC supervised and regulated.AFSL holder with strict controls and processes to protect underlying client assets.
Access to global markets Personalised, transparent outcomes Exclusive opportunities
Unique solution
20
Mason Stevens ABN
Managed Accounts – SMA Solution
21
An investment portfolio where deicisions are made by the Portfolio Manager under a mandate
Choose from our range of portfolios managed by Mason Stevens and other specialist managers
As beneficial owner of the securities within your portfolio you achieve fairer tax outcomes and rights to all dividends and distributions
View your investment information at anytime on our online portal
Managed Accounts provide direct equity exposure but with the benefit of professional management
Mason Stevens ABN 22
What are Managed Accounts?
Defining features of managed accounts:
• Non-unitised investment account
• Held beneficially for the client• Investments managed on a discretionary or
non-discretionary basis• Mason Stevens Terminology:
• Portfolio Account – Client/Advisor Directed
• Managed Account – Mandate based
discretionary management
Mason Stevens ABN
The History of Managed Accounts
• Managed Accounts evolved over the last 20 years, primarily in the US, as an
offering for family offices to get transparency on their investments Tax efficiency
Transparency
Portfolio customisation and flexibility
Liquidity
• US $ 3 trillion is presently invested in Managed Accounts in the US, growing at
15% per annum
• Nearly five million US households use Managed Accounts
Source: HFMWeek Annual Managed Account Survey March 2011
23
Mason Stevens ABN
Managed Account Features
24
Transparent
• Beneficial ownership of individual holdings
• Full visibility of underlying investments, transaction and fees
• Transaction history readily available
• 24/7 online reporting for advisers and clients
• Allow the advisor and client to be more informed
Mason Stevens ABN
Managed Accounts Features
25
Scalable
• Technology solution enabling you to offer a directshare offering across your broader client base.
• Outsourced administration solution utilising the benefits of the custodian
• Avoid the inherent issues of traditional HIN based solutions
Mason Stevens ABN
Managed Accounts features
26
Investment options• Domestic and International Equities
• Plus:
• Fixed interest & hybrids
• Derivative overlays
• Listed property trusts
• Managed Funds
• Margin lending
• Managed models of unit trusts
Mason Stevens ABN
Managed Accounts Features
27
Portable
• Direct in-specie transfer in or out
• No change of beneficial owner
• Easily switch between investments• Only realise those stocks that are not
common
Mason Stevens ABN 28
Managed Accounts features
Tax & investment efficiencies
• No inheritance of other investor’s capital gains
• In-specie transfers without CGT events enable customisation & flexibility
• Realised losses available to investors
• Enables accumulation & capital drawdown strategies in direct shares
Mason Stevens ABN 29
Managed Accounts features
Model Portfolios
• Range of investment strategies, managers
• Internal & external model managers
• As security weightings from model manager change, the SMA provider automatically rebalances each investors portfolio to reflect the changes
• Multiple asset classes covered:• Equities• International Equities• Bonds• Managed Funds• ETF• Cash
Mason Stevens ABN
Managed Account Features
30
Administration• Single HIN – all securities held by a custodian
• Trades, corporate actions & income/distributions by aggregated electronic processes
• Highly efficient hence cheaper than unit trusts
• Highly scalable
Mason Stevens ABN
The best of both worlds
31
Benefits Broker Managed Accounts
Managed Funds
Beneficial Ownership Professionally Managed Transparent investment Tax Efficient In specie flexibility Single licensing Consolidated reporting Cost effective No embedded CGT Transactions confirmed daily
Mason Stevens ABN
Global, multi asset managed accounts
32
International Equities
Magellan Global Equity Model Portfolio
Small/mid capAustralian Equities
Bennelong Ex-20
Large cap Australian Equities
Blue Chip Income Equities Model Portfolio
Fixed Income
Mason Stevens Credit Fund
Blue Chip Growth Equities Model Portfolio
Blue Chip Small Caps Model Portfolio
Mason Stevens ABN
Asset Allocation, Growth Conservative and Balanced
33
Beacon Financial Asset Allocation Committee
Australian Equities International Equities Fixed Interest Cash
G 50% 40% 10% 0%
C 30% 25% 45% 5%
B 35% 30% 35% 5%
Mason Stevens ABN
Sample Australian Equities Portfolio offering
34
Australian Equities
Blue Chip Asset Management
Large Cap equities Growth return
Bennelong Ex 20 Portfolio Exposure outside the ASX 20
Blue Chip Asset Management
Yield focus large caps Income style returns
Mason Stevens ABN 35
Equities Fixed Interest/Cash Property
SMSF Offering
Yield Yield
Mason Stevens ABN
Questions
36