1 francisco garcía morán european commission – dg informatics cordoba, september 2011
TRANSCRIPT
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Francisco García MoránEuropean Commission – DG Informatics
Cordoba, September 2011
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Background
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The EU and its institutional setupThe EU and its institutional setup
The EU is the result of a number of international Treaties since the ’50s (end of World War II) (primary legislationprimary legislation)
A unique economic and political partnership between 27 democratic European countries aimed at:
Creating an ever closer union among the peoples of Europe With decisions taken as closely as possible to the citizens
Achieving peace, prosperity and freedom for the citizens in a fairer and safer worldThrough its competences in a large number of areas, exercised through secondary legislationsecondary legislation (which prevails over national law)
To achieve these aims, the Treaties set up a number of EU Institutions, Agencies and Other Bodies (EUIs):
A “core” of 7 Institutions based in Brussels / Luxembourg / Strasbourg / FrankfurtVarious layers of other types of EUIs (40-80 depending on how they are counted !) scattered throughout the 27 Member StatesSupranational character of the EU: the Commission is the “engine” behind European integration.
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Customs Union
Competition
Monetary
Marine ressources
Commercial policy
International agreements(AETR)
Human Health
Industry
Culture
Tourism
Education, vocational
training, youth and sport
Civil protection
Administrative cooperation
internal market social
cohesion agriculture and
fisheries (except where exclusive)
environment consumer protection
transport trans-European
networks
energyfreedom, security and justice public healthresearch and technologicaldevelopment spacedevelopment cooperation humanitarian aid
SUPPORT ACTIONS
EXCLUSIVE COMPETENCES
SHARED COMPETENCES
EU Policies (Lisbon Treaty)
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Challenges ahead !
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Digital Single MarketInteroperability and standardsTrust and securityVery fast InternetResearch and innovationEnhancing e-skillsICT for social challenges“Every European Digital”
Neelie Kroes
Digital Single Market
Interoper. & standards
Trust & security
Very fast Internet
Research & Innovation
Enhancing e-skills
ICT for social challenges
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To whom?
Patients
ConsumersWorkers
Doctors
SMEs
ArtistsAuthors
Musicians
EnvironmentResearchers
Elderly
Disabled
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How?
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Interoperability and standards
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Trust and security
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ICT for social challenges
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Targets (by 2015)
50% of citizens will have used eGovernment services (42% in 2010)80% of businesses will have used eGovernment services (75% in 2010)A number of key cross-border services will be available on-lineOther targets will be set with MS during the lifetime of the AP
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eGov Action Plan
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Single MarketEfficiency and Effectiveness
Pre-conditions
User drivenservices
User drivenservices
TransparencyTransparency
Involvement in policyInvolvement in policy
Businessmobility
Businessmobility
Citizensmobility
Citizensmobility
Cross-borderservices
Cross-borderservices
Administrativeburden
Administrativeburden
OrganisationalProcesses
OrganisationalProcesses
GreenGovernment
GreenGovernment
Key enablersKey enablers
InteroperabilityInteroperability
InnovativeeGovernmentInnovative
eGovernment
Reuse of PublicSector InformationReuse of Public
Sector Information
15 Dec 2010: Adoption of the eGovernment Action Plan 2011-20154 Political Priorities – 14 priority areas – 40 ActionsBased on Malmö Declaration
CollaborationCollaboration
User empowerment
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Priorities
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From policy to action
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eGov in DAE (1)
ICT for social challengesDecision on mutual recognition of eID and
eAuthentication across EU proposed by 2012 Seamless cross-border public services (CIP & ISA) Implement eEnvironment servicesWhite Paper on interconnection of eProcurement capacity eCommission 2011-2015 Action Plan
Fully interoperable eGovernment services
Points of Single Contact functioning as fully fledged eGovernment centres
Common list of key cross-border public services (2011)
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eGov in DAE (2)
Digital Single Market
Interoperability and standards
Enhancing e-skills
Research and innovation
Revision of the Directive on Re-use of Public Sector Information
Revision of the eSignature Directive
Adopt a European Interoperability Strategy and Framework Make sure public sector websites are fully accessible by 2015
Implement EIF
Implement Malmö & Granada declarationsc
Preparation of the Action Plan Preparation of the Action Plan
Adoption by Commission
From the Malmö Ministerial Declaration to the European eGovernment Action Plan
DecOctSepAugJulyJuneAprilMarchFebJan May Nov
Preparation of Action PlanConsultations with Member states and stakeholders, study and survey
Council conclusions
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The European eGovernment Action Plan 2011-2015
• Provides a comprehensive set of actions to implement the ambitious vision agreed by EU Ministers in Malmö (Malmö Declaration), November 2009
• Developed in close cooperation with Member States
• Builds on the success of the previous Action Plan 2006-2010
• Firmly embedded in the DAE
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Types of actions
Member States European Commission
Actions
Lead & Provide resources
Support & Coordinate
Work together (cross-border public services)
Enabling conditions Lead
2011 2012 2013 2014 20152010
Collaborative Production of Services
Re-use of Public Sector Information
Improvement of Transparency
Involvement of Citizens and Businesses in Policy
Seamless Service for Businesses
Personal Mobility
EU-wide implementation of cross-border services and
new services
Improving Organisation Process
Reduction of Administrative Burdens
Green Government
Open Specifications and Interoperability
Key Enablers
Innovative eGovernment
Services designed around users needs and Inclusive
Services
Governance
Pri
ori
tie
s a
nd
Act
ion
s
2.4 Pre-conditions for
developing eGovernment
2.3 Efficiency and Effectiveness of
Governments and Administrations
2.2 Internal Market
2.1 User Empowerment
European Commission Actions
Members States Actions
European Commission + European Council + European
Parliament Actions
European Commission + Members States Actions
P2.1.1
P2.1.2
P2.1.3
P2.1.4
P2.1.5
P2.2.1
P2.2.2
P2.2.3
P2.3.1
P2.3.2
P2.3.3
P2.4.1
P2.4.2
P2.4.3
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Empowering Citizens and BusinessesUser-centric and inclusive services
2011-2013: The EC will support MS in developing eGov services designed around user needs and in ensuring inclusiveness and accessibility by:
agreeing common targets and evaluation criteria with the MS organising exchange of expertise at national, regional or local level to support additional take-upsupporting effective and concrete accessibility solutions
2013: MS will develop personalised online services, including functions such as monitoring progress of transactions with public administrations.
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Empowering Citizens and BusinessesCollaborative production of services
2011: Based on a study, the EC will assess how to involve users actively in design and production of eGovernment services and further elaborate recommendations / guidelines with and for the Member States.
2011-13: The EC will facilitate exchanges experience and agree MS on common targets for the roll out collaborative services.
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Empowering Citizens and BusinessesRe-use of Public Sector Information
2011: MS will agree on a common set of PSI re-use indicators.2011: The EC will assess to what extent open data catalogues and/or PSI portals have been developed and implemented by MS.2011-2013: EC will facilitate exchange of good practice and awareness-raising activities and will adopt its own internal PSI re-use strategy based on a review of the PSI Decision.2011-2012: EC will review the PSI Directive, as indicated in the Digital Agenda for Europe, and will consider a strategy for European PSI.
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Empowering Citizens and BusinessesImprovement of transparency
2011: EC & MS set common voluntary transparency targets and exchange experience.2013: MS & EC will provide online access to information on government laws and regulations, policies and finance.2014: In accordance with Data Protection Directive MS will enable citizens to have electronic access to their personal data when available electronically and will inform them electronically whenever such data are being processed by automatic means
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Empowering Citizens and BusinessesInvolve citizens and businesses in policy making
2011: EC & MS will develop the electronic service to support ‘citizens initiatives’ 2011: EC will assess existing research projects and launch new ones under the ‘ICT for Governance and Policy Modelling’ objective of the 2011-2012 FP7 Work Programme and ensure further exchanges of knowledge and best practice.2011-2015: MS & EC &other representative institutions such as parliaments should develop services that involve stakeholders in public debates and decision-making processes building on pilots
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Strengthening the Internal Market
Seamless Services for Businesses
2011: MS & EC will assess PEPPOL and SPOCS and ensure sustainable follow up.2011: EC to issue a White Paper on practical steps to inter-connect eProcurement across the internal market.2012-2014: MS to roll out cross-border services based on the results of PEPPOL and SPOCS.2013: MS to ensure that a ‘second generation’ of points of single contact will function as fully fledged eGovernment centres beyond the requirements and areas covered by the Services Directive
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Strengthening the Internal Market 2
Personal Mobility
2012-2014: EC to support exchange of best practice and coordinate efforts of MS to jointly develop and set up interoperable eDelivery services.2015: MS to provide cross-border and interoperable eDelivery services for citizens, so that they can study, work, reside, retire anywhere in the EU
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Strengthening the Internal Market
EU-wide implementation of cross-border services
2011: EC to conduct study with MS on demand for cross-border services and assess the organisational, legal, technical and semantic barriers.2011: MS to agree on a number of key cross-border public services to be rolled out between 2012 and 2015 2012-2015: EC to support and coordinate efforts of MS to roll out Large Scale Pilot projects and to start new ones, while encouraging coordination and re-use of results and solutions between them.2012-2015: EC to work with MS and stakeholders to implement cross-border eEnvironment services.
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Efficiency and Effectiveness
Improving organisational processes
2011: EC to facilitate exchange of experience, encouraging re-use of successful solutions and applications and exploring new approaches to support the MS in improving organisational processes.2011-2012: EC to transform ePractice.eu into an effective exchange and information tool for eGov practitioners2011-2015: EC to implement eCommission Action Plan for 2011-2015, including full eprocurement, a public sector information strategy and a transparency policy2013: EC in close cooperation with MS to set up a programme for staff exchanges between administrations
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Efficiency and Effectiveness
Reduction of Administrative burdens
2011-2013: EC to organise with MS exchange of experience on the implementation of the 'once-only' registration principle and conduct a cost-benefit analysis and design a roadmap for further implementation.
Green Government
2012: EC study on the potential of eGovernment to reduce carbon footprint of government2013: MS to develop and agree indicators for measuring the reduction of the carbon footprint of their administrations as a result of eGovernment
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Pre-conditions for developing eGovernment
Open Specifications and Interoperability
2011-2015: EC (ISA programme) put into action the EIF and EIS 2012 EC to organise exchange of expertise and promote the re-use and sharing of solutions to implement interoperable eGovernment services. 2013: MS to align their national interoperability frameworks to the EIF
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Pre-conditions for developing eGovernment
Key enablers
2011: EC to propose revision of the eSignature Directive with a view to providing a legal framework for cross-border recognition and interoperability of secure eAuthentication systems.2012: EC Decision on mutual recognition of eIdentification and eAuthentication across the EU2012-2014: MS should apply and roll out the eID solutions, based on the results of STORK and other eID-related projects.
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Pre-conditions for developing eGovernment
Innovative eGovernment
2011: EC study and recommend action on how to apply emerging technologies and paradigms (such as SOA and clouds of public services) in the public sector.2011: EC to launch activities under the CIP programme to support administrations to pilot the upgrade to IPv6. 2012: EC to launch pilots to show how public administrations can deliver eGovernment services in a more flexible and efficient way by using innovative architecture and technologies.
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Governance
2011: EC to set up High-Level Expert Group of Member States representatives
2012: MS to inform EC and the High-Level Expert Group how the political priorities of the Ministerial Declaration have been or will be reflected in their eGovernment strategies.
2013: MS will have incorporated the political priorities of the Malmö Declaration in their strategies.
2013: Action Plan will be evaluated and the findings used to update the Action Plan.
2015: MS will inform EC and the High-Level Expert Group how the political priorities of the Malmö Declaration have been achieved.
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European Commission Actions
Members States ActionsEuropean Commission +
European Council + European Parliament Actions
European Commission + Members States Actions
Different stakeholders:
Implementation Plan
2011 2012 2013 2014 20152010
Collaborative Production of Services
Re-use of Public Sector Information
Improvement of Transparency
Involvement of Citizens and Businesses in Policy
Seamless Services for Businesses
Personal Mobility
EU-wide implementation of cross-border services and
new services
Improving Organisation Process
Reduction of Administrative Burdens
Green Government
Open Specifications and Interoperability
Key Enablers
Innovative eGovernment
Services designed around users needs and Inclusive
Services
3. Governance
2. P
rio
riti
es a
nd
Act
ion
s
2.4 Pre-conditions for
developing eGovernment
2.3 Efficiency and Effectiveness of
Governments and Administrations
2.2 Internal Market
2.1 User Empowerment
P2.1.1
P2.1.2
P2.1.3
P2.1.4
P2.1.5
P2.2.1
P2.2.2
P2.2.3
P2.3.1
P2.3.2
P2.3.3
P2.4.1
P2.4.2
P2.4.3
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Digital Agenda Interoperability Actions
The Commission will […]“Promote interoperability by adopting in 2010
European Interoperability Strategy European Interoperability Framework”
Member States should […]“Apply the European Interoperability Framework at national level by 2013 Implement commitments on interoperability and standards in the Malmö and Granada Declarations by 2013”
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Interactions > Interoperability
Member State X
Administration
Member State Y
A2C
BusinessA2B
Citizens
Administration
EU Administrations
A2B
A2C
A2A
A2A A2A
First type
Second type
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Interoperability Solutions for Public Administrations
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EIF: 12 Underlying principles
The first sets the frame for community action in the area of European Public Services
Subsidiarity and Proportionality The next group reflect generic user needs and expectations
User Centricity, Inclusion and Accessibility, Security and Privacy, Multilingualism, Administrative Simplification, Transparency, Preservation of Information
The last group provides a foundation for collaboration between public administrations
Openness, Reusability, Technological Neutrality and Adaptability, Effectiveness and Efficiency
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Avoiding the NIH syndrome….
To share good practices and knowledge within the eGovernment community
To promote sharing and re-use of ICT solutions (sharing of code)
To stimulate the creation and exchange of semantic assets
“Reinventing the wheel”Our solution: enhancing the awareness / knowledge of problems in 3 areas (future: 1 platform)
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eGov in the EU. Status
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DAE Status - eGov
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http://ec.europa.eu/information_society/activities/egovernment/action_plan_2011_2015/index_en.htm
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Some Examples
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ICT PSP Large Scale PilotsGeneral Rules
Create service operations between cooperating Member States in the context of agreed policy priorities
Delivering x-border public services to citizens and businessesDriven by the participating countries (national administrations)3 years, 1 year operational phase Creating common specificationsResults are made public and freely availableScalalibility and sustainability plansFunding: 50% of costs to achieve interoperability
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What should the pilot look like?
StartingSpecs
StartingSpecs DevelopmentDevelopment Operating
and TestingOperating
and TestingFinalSpecsFinalSpecs
“Technical”
ConsortiumWide
EUWide
Reference GroupReference Group
Industrial Monitoring GroupIndustrial Monitoring Group
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Current status of the LSPs
Interoperable electronic procurement
Interoperable electronic procurement
Electronic IdentityElectronic Identity
Patient Summary/ePrescribing
Patient Summary/ePrescribing
Business mobilityBusiness mobility
eJusticeeJustice
Total Budget 30.8M€
Total Budget 30.8M€
14 partners 8 countries
14 partners 8 countries
Total Budget 26M€
Total Budget 26M€
32 partners 14 countries32 partners 14 countries
Total Budget 23M€
Total Budget 23M€
47 partners 23 countries47 partners 23 countries
Total Budget 24M€
Total Budget 24M€
33 partners 16 countries33 partners 16 countries
Total Budget 14M€
Total Budget 14M€
17 partners 14 countries17 partners 14 countries
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Project
Mgt
IT industry(software et services)
Industryassociations
Contracting Authorities
Standardizationbodies
European Commission
Other large scale pilots
Suppliers (esp.SMEs)
Beneficiaries
Business Processes& Infrastructure
PEPPOLBeneficiaryinfluenced
Awareness
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Network
PEPPOL consortium
PEPPOL consortium (represented by region)
Reference group
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Secure Identity Across Borders Linked
Goal: Simplify administrative formalities by providing secure online access to public services across EU borders
Mission: Develop and test common specifications for secure and mutual recognition of national electronic identity (eID) between participating countries
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Member States/EEA - STORK
Member States Ref Group
Candidate Countries
Network
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European PatientsSmart Open Services
Goal: Develop a practical eHealth framework and ICT infrastructure that will enable secure access to patient health information, particularly with respect to a basic patient summary and ePrescription, between European healthcare systems”
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Network
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Simple Procedures Online forCross-border ServicesGoal: provide seamless electronic procedures by building cross- border solutions based on your country’s existing systemsIt will create IOP between Single Points of ContactWhat will it bring?•Administrative simplification and modernization•Increased transparency & better online services•Greater business opportunities in public sector•Product innovation (open specifications and software)•Stimulating demand for IT products and services
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Network
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E-CodexGoal: Improve the cross-border access of citizens and businesses to legal means in Europe as well as to improve the interoperability between legal authorities within the EU.How:•Implement EU legal framework & e-Justice AP•IOP between national judicial systems•Efficency & effective processing of x-border proceedings•Contribute to safer environment•Modernize judicial systems•Increase collaboration & exchange
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Large Scale Pilots – Interaction
eDelivery
eSafe
Company Dossier
Citizen ID
Citiz
en ID
Com
pany
ID
eSignature
Privacy
Transport
Infrastructure
Company Dossier
Citizen ID
Citi
zen
ID
Com
pany
ID
Privacy
TransportInfrastructure
eDoc
ContainerseID le
gal
entitiesVisib
le Digital
SignaturesSyndica
tion,
eDirecto
ries
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EIF: Public Services Conceptual Model
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e-Prior
Customer [Purchase to Pay business process]
Supplier [Order to Cash business process]
Invoice
control
Invoice
payment
PaymentsOrder Order
processingBilling
Invoice
Purchase
Order
Order
Customer
request
Quotation
Quotation
Requisition Approval Request
Request
Catalogue
Catalogue
Goods receipt
Receipt
Pre-Awarding (planned) Notification Submission Awarding
Post-Awarding
CatalogueCatalogue
RequestRequest OrderOrder
InvoiceInvoiceQuotationQuotation
ReceiptReceipt
Contract
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ePrior evolution: e-Trust Ex
Business specific services Toolbox services Security support
Infrastructure services
Procuremente-PRIOR
Legis-lation
supporte-GREFFE
Compe-tition
e-COMP
Submit BundleDocument statusDocument inboxQuery document
Retrieve documentView document
Inte
rnal
Com
mun
icati
on S
ervi
ces
Logg
ing
Priv
acy
& S
ecur
ity S
ervi
ces
Mon
itorin
g
Document Validation &
Business Rules Engine
Service workflow & Orchestration Engine
Document Rendering
& Transformation Engine
Document Archiving
Routing Engine
Binaries
e-TrustEx data exchange platform
e-TrustExGUI
CIP Gateway(e.g. PEPPOL Access Point)
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Studies
Interop ArchitectureBase registriesCatalogue of services
Business Architecture
Data Architecture
Application Architecture
Technology Architecture
Agreement on guidelines to harmonise the legal requirements for data exchange between public administrations
L
O
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T
Agreement on guidelines for the establishment of legal trust relationships between Member States and/or other entities (such as private businesses)
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O
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T
Agreement on list of foreign documents to be legally accepted in other MS (i.e. in other languages)
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O
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T
Agreement on gateway points for cross-border and cross-sectoral business processes
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O
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T
Agreement on list of documents to be standardised for cross-border collaboration
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O
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Agreement on guidelines to establish communities of practice (including governance and central point of access)
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T
Agreement on the establishment of a list of contact points (i.e. contact data) of MS public administrations
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O
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T
Agreement on list of data types to be used in data models
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O
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T
Agreement on list of technical syntax standards to be used for cross-border public services
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Agreement on list of data models to be defined for appropriate data sets
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Agreement on list of semantic standards accepted for business objects
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Agreement on list of appropriate data sets (i.e. minimum / maximum) to be defined
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T
Agreement on the unique (electronic) identification of business objects (including persons i.e. eID)
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O
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T
Agreement on the establishment of a catalogue of available information in MS public administrations
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T
Agreement on mapping schemes of legacy data to other data models
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T
Agreement on a list of metadata and ontologies at European level
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O
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T
Agreement on list of business objects to be legally defined
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O
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T
Agreement on a documentation language for the documentation of cross-border public services
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O
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T
Agreement on the establishment of web portals for public administrations as single point of contact
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O
S
T
Agreement on the harmonization of gateway networks as communication infrastructure at the EC level per sector or per business domain
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O
S
T
Agreement on the establishment of a catalogue of European public services
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Agreement on Service Level Agreements (SLAs) for electronic cross-border services
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O
S
T
Agreement on the establishment of common European base registries for shared data at EU level
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O
S
T
Agreement on the establishment of semantic catalogue at European level
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O
S
T
Agreement on financial structure for accessing cross-border public services
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O
S
T
Agreement on certification of organisations that provide electronic cross-border services
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O
S
T
Agreement on maintenance processes and lifecycle management of the technical components or services
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O
S
T
Agreements on the standardisation of the application specifications for cross-border software systems
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O
S
T
Agreement on standardisation of cross-border and cross-sector business processes
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O
S
T
Agreement on interoperability guidelines for cross-border public procurement services
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O
S
T
Agreement on list of business processes to be reused
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O
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T
Agreement on guidelines for the creation of interoperability agreements
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O
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T
Agreement on guidelines to establish contact points to govern technical access
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O
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T
Agreement on architecture modelling guidelines for cross-border information exchange
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O
S
T
Agreement on list of semantic models to be reused
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O
S
T
Agreement on technical interfaces of applications and systems for cross-border information exchange
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O
S
T
Agreement on list of solution components to be reused
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O
S
T
Agreement on providing access to base registries from public administrations for other Member State administrations
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O
S
T
Agreement on security requirements for information exchange
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O
S
T
Agreement on core list of standards and protocols for the technical connection between customers and suppliers
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O
S
T
1st: common vision for a European IOP Architecture for European Public Services for an European IOP Infrastructure
2nd: Implementation plan and guidelines
formulate recommendation on facilitating data exchange between administrations in different MS with the aim of fostering cross border public service delivery.
Elaborate common definition and assess the feasibility and impact of a common A2A Catalogue of Services.
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IF YOU ALWAYS DOWHAT YOU ALWAYS DID,YOU ALWAYS GETWHAT YOU ALWAYS GOT
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Thank you
http://ec.europa.eu/digital-agenda