1. fundamentals of public administration mpa - 406 facilitator prof. dr. mohammad majid mahmood...
TRANSCRIPT
![Page 1: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/1.jpg)
1
![Page 2: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/2.jpg)
Fundamentals of Public Administration
MPA - 406
FACILITATORProf. Dr. Mohammad Majid Mahmood
Lecture – 22
![Page 3: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/3.jpg)
Reflections
3
![Page 4: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/4.jpg)
MANAGING POOR PERFORMANCE
Specify the Improvement required
4
![Page 5: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/5.jpg)
MANAGING POOR PERFORMANCE
Be Supportive
5
![Page 6: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/6.jpg)
MANAGING POOR PERFORMANCE
Keep Records
6
![Page 7: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/7.jpg)
MANAGING POOR PERFORMANCE
Schedule a Follow Up Meeting
7
![Page 8: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/8.jpg)
MANAGING POOR PERFORMANCE
Provide Training, Support, Coaching, etc
8
![Page 9: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/9.jpg)
MANAGING POOR PERFORMANCE
Consideration of Alternative Action before Dismissal
9
![Page 10: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/10.jpg)
DEAL WITH PROBLEMS PROMPTLY
Otherwise:
The poor performers can reasonably assume their performance is acceptable
10
![Page 11: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/11.jpg)
DEAL WITH PROBLEMS PROMPTLY
Otherwise:
Others may become de-motivated and stressed
11
![Page 12: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/12.jpg)
DEAL WITH PROBLEMS PROMPTLY
Otherwise:
The problem behaviour will become a habit
12
![Page 13: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/13.jpg)
DEAL WITH PROBLEMS PROMPTLY
Otherwise:
A precedent may be set
13
![Page 14: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/14.jpg)
DEAL WITH PROBLEMS PROMPTLY
Otherwise:
Your credibility may be damaged
14
![Page 15: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/15.jpg)
• A well-designed performance management system supports an integrated human resource strategy which enables the attainment of organizational and individual goals
Performance Management
15
![Page 16: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/16.jpg)
Compensation Management
![Page 17: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/17.jpg)
Compensation Management
Compensation Management is the process of developing, implementing, maintaining, communicating & evaluating the remuneration in order to get ,motivate & retain the competent employees.
-Stephen P. Robbins
17
![Page 18: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/18.jpg)
Compensation Management - Meaning
• It is one of the functions of administration that deals with every type of reward individuals receive in exchange for performing organizational tasks.
• It is an exchange relationship.
-Stephen P. Robbins
18
![Page 19: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/19.jpg)
Compensation should be…
Equitable-Patton
19
![Page 20: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/20.jpg)
Compensation should be…
Balanced
-Patton
20
![Page 21: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/21.jpg)
Compensation should be…
Cost- Effective
-Patton
21
![Page 22: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/22.jpg)
Compensation should be…
Secure-Patton
22
![Page 23: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/23.jpg)
Compensation should be…
Incentive- providing-Patton
23
![Page 24: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/24.jpg)
Compensation should be…
Acceptable to the Employee-Patton
24
![Page 25: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/25.jpg)
Non financial rewardsNon financial rewards
Financial rewards Financial rewards Types ofTypes of
CompensationCompensationTypes ofTypes of
CompensationCompensation
Employee Compensation and Benefits
25
![Page 26: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/26.jpg)
Compensation Management - Types
– Financial• Direct (Wages, salaries, bonuses, commissions)• Indirect ( Vacation, insurance, childcare
services)
-Stephen P. Robbins
26
![Page 27: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/27.jpg)
Non Financial
Enhance dignity & satisfaction from work
Compensation Management - Types
-Stephen P. Robbins
27
![Page 28: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/28.jpg)
Non Financial
Constructive social relationships
Compensation Management - Types
-Stephen P. Robbins
28
![Page 29: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/29.jpg)
Non Financial
Allocation of sufficient resources
Compensation Management - Types
-Stephen P. Robbins
29
![Page 30: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/30.jpg)
Non Financial
Offer supportive leadership
Compensation Management - Types
-Stephen P. Robbins
30
![Page 31: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/31.jpg)
Non Financial
Enhance physiological health, intellectual growth
Compensation Management - Types
-Stephen P. Robbins
31
![Page 32: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/32.jpg)
Purposes of Compensation
Motivate &
Retain Staff
Attract Talent
Contribution based Remuneration
Administratively Efficient
Reward Valued Behavior
Effective Compensation
Ensure Equity
-Stephen P. Robbins32
![Page 33: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/33.jpg)
Relationship Between Pay, Equity & Motivation
INEQUITY(feelings of being Underpaid)
EQUITY(Feeling of being paid fairly
INEQUITY(Feelings of being Overpaid)
My Input/Output Ratio
My Input/Output Ratio
ComparisonPerson’s
Input/outputratio
My Input/Output Ratio
ComparisonPerson’s
Input/outputratio
ComparisonPerson’sInput/outputratio
-Harold Koontz33
![Page 34: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/34.jpg)
Aspects of Compensation Planning
Linking Compensation to Organizational Objectives
-Harold Koontz
34
![Page 35: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/35.jpg)
Aspects of Compensation Planning
Pay-for- Performance Standard
-Harold Koontz
35
![Page 36: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/36.jpg)
Aspects of Compensation Planning
Motivating Employees through Compensation
-Harold Koontz
36
![Page 37: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/37.jpg)
Components of Compensation
Wages – wages is the remuneration given periodically for the services of labor in the process of production
37
![Page 38: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/38.jpg)
Components of Compensation
Salary is the remuneration paid monthly or yearly basis to the office staff.
38
![Page 39: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/39.jpg)
Components of Compensation
Incentives– Payments by results. Are paid with salary for extra productivity.
39
![Page 40: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/40.jpg)
Components of Compensation
Fringe benefits– extra benefits provided to the employees e.g. medical care, etc
40
![Page 41: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/41.jpg)
Components of Compensation
Perquisites are the indirect benefits generally allowed to executives such as furnished homes, stock options, club membership etc
41
![Page 42: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/42.jpg)
INTERNAL FACTORS
Compensation strategy of organization
Worth of job
Employee’s relative worth
Employer’s ability to pay
EXTERNAL FACTORS
Conditions of the labor market
Area wage rates
Cost of living
Collective bargaining
Legal requirements
WAGEMIX
Factors Effecting Compensation Policy
-Patton42
![Page 43: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/43.jpg)
Conclusion
43
![Page 44: 1. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Lecture – 22](https://reader036.vdocument.in/reader036/viewer/2022062320/56649f495503460f94c6abee/html5/thumbnails/44.jpg)
FACILITATOR
Prof. Dr. Mohammad Majid Mahmood 44