1 high stakes communication interviews and job talks the cain project in engineering and...
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Research Your Employer Mission Organizational structure and culture Products, services, clients Research foci, facilities Financial standing Size and locationTRANSCRIPT
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1
High Stakes CommunicationInterviews and Job Talks
The Cain Project in Engineering and Professional Communication
PROFESSIONAL DEVELOPMENT SERIES
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Successful Candidates
• Analyze situation and audience
• Organize knowledge and experience
• Convey confidence and professionalism
• Give great job talks • Handle questions
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Research Your Employer
• Mission• Organizational structure and culture• Products, services, clients• Research foci, facilities• Financial standing• Size and location
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Sources of Information
• Web sites• Annual report• Promotional materials• Advisors, peers• Conferences and meetings• Journals
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Know Yourself
• Assess strengths and weaknesses• List life and career goals• Create table of key job satisfaction factors• Stay aware of current events
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Know Your Work History
• Evidence from earlier résumés• Technical skills• Supervising or mentoring • Service
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Get Organized
• Review notes on employers
• Match your qualifications to their needs
• Formulate questions to ask
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Show What You Know!
• Greeting– Start with a confident,” Can-Do”
statement
• Road Map– Deliver topic sentences– Provide concrete examples– Organize for clarity– Adapt to audience’s interests
• Closing (memorize)– Summarize qualifications – Reinforce interest in position
“Map the Stops on Your Talk”
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Time to Practicewith the person next to you!
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Tell me a little bit about yourself.
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What are your strengths and weaknesses?
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Convey Confidence and Professionalism
– Posture
– Gestures
– Eye contact
– Voice quality
– Attire
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Listen Actively
• Give full attention
– Eye contact
– Body position
• Focus on main points
• Paraphrase questions
• Filter emotions and distractions
• Ask questions
Being professional means that you . . .
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If Interviewers’ Questions Suggest an Unstated Agenda . . .
• Obtain additional information• Request clarification• Seek recommendation
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Time to Practicewith the person next to you!
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What are your most significant accomplishments?
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Where do you see yourself in five years?
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Success without Stress
• Breathe slowly
• Loosen up
• Eat
• Sleep
• Avoid caffeine
• Eliminate negativity
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Turn Negative Talk Positive Talk
--- I’m freaking out! I’m going to blow this. ++ I’m prepared. This could lead to a great
opportunity.
--- He/she thinks I’m an idiot.++ The interviewer is on my side. He/she
needs me to fill important role in the organization.
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Practice!
• Rehearse out loud
• Mock interview with different people
• Get videotaped
• Keep a journal
Performance
Quality
Thorough
Practices
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Preparing a Job Talk
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High Impact Presenters
• Size up the situation• Organize the argument• Convey confidence• Integrate visuals• Handle questions
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Size up the Situation: Audience
• Who is your audience?– Why are they interested?– How much do they know?– What criteria do they use to
make decisions?– What do they value?
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Tailor Message to Audience
Non-Experts• Make it interesting• Provide background• Define terms• Distinguish between fact and opinion• Use examples, analogies, visuals
Experts•State how and why• Present limited background info• Use language of discipline• State inferences and conclusions• Cite references
From: Barrett, Deborah (2006). Leadership Communication.
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Start Strong and End Strong
Introduction– Motivate interest– State key points– Preview topics– Establish credibility
– No apologies– No “Today I’m gonna
talk about . . . ”
Conclusion– Send cue– Restate &
summarize– Spell out
implications
– No new info– No “That’s it.”– No ?s slide
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Keep Audience with You
• Create coherence• Make intuitive
connections explicit• Weak verbal cues
– “And another thing” – “So”– “Next”
• Strong verbal cues– Sequence
– “First” – Contrast
– “However” – “On the other hand”
– Causality– “Therefore”– “Consequently”
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Handle Questions• Anticipate questions • LISTEN • Repeat or rephrase• Watch body language• Don’t bluff• Wrap up well
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References
1. Barrett, Deborah. Leadership Communication. McGraw-Hill/Irwin, 2006.
2. D’Arcy, Jan. Technically Speaking. Columbus: Battelle Press, 1998.
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Image References
www.city.pittsburgh.pa.us/ed/jobs.html
http://http://www.toastofchicago.org/sc-image.gif
http://www.uni-koblenz.de/~vladimir/breviary/dilbert-powerpoint.gif
www.owlnet.rice.edu/~cainproj/ news/october99/october.html
http://www.resumetapebook.com/i/tn_interview_jpeg.jpg
www.nebhworker.org/images/organize.gif
http://www.resumetapebook.com/i/tn_interview_jpeg.jpg
http://a.abcnews.com/media/US/images/pd_job_interview_030812_nv.jpg
http://www.tesl.iastate.edu/projects/onlineunits/kawaler/img/listening.gif
http://www.openp2p.com/pub/a/p2p/2001/11/06/tuesday_photos.html
http://www.openp2p.com/pub/a/p2p/2001/11/05/monday_photos.html
math.rice.edu/~lanius/ Algebra/stress.html
http://www.uaex.edu/Other_Areas/news/_archives/April2003/Stacy15.gif
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More resources are available for you
• under “Engineering Communication” at Connexions at http://cnx.org
• at the Cain Project site at http://www.owlnet.rice.edu/~cainproj
• in your course Communication Folder in OWLSPACE.
Lead through Excellence in Engineering Communication