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Human Resources at Ford

2004 Wheels Car of the Year 2002 Wheels Car of the Year

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Australia’s largest and most established car makerAustralia’s largest and most established car maker Designs Develops and Manufactures in AustraliaDesigns Develops and Manufactures in Australia Over 5000 employees based mainly in B/M and GeelongOver 5000 employees based mainly in B/M and Geelong Global team in excess of 325,000Global team in excess of 325,000 Home of the award winning BA Falcon and TerritoryHome of the award winning BA Falcon and Territory Active in over 38 countries.Active in over 38 countries. Worldwide sales of $189 billion.Worldwide sales of $189 billion. Assets over $338 billion.Assets over $338 billion. Celebrating 81 years in Australia this year.Celebrating 81 years in Australia this year. The Falcon is the only car designed & built in The Falcon is the only car designed & built in

AustraliaAustralia Ford Credit – our own financial institution that delivers profit.Ford Credit – our own financial institution that delivers profit.

Welcome to FordWelcome to Ford

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Over 7 km of production line 465 cars built per day (1 every 53 seconds). 18 Hectares of under roof area. Over 65 nationalities represented throughout the plant.

Ford Motor CompanyFord Motor Company

2004 Wheels Car of the Year

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Our Brands and Services

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Our BusinessOur BusinessAOCAOC

Australian Operating Australian Operating CommitteeCommittee

HRHR ITIT

PurchasinPurchasingg

Product Product DevelopmeDevelopme

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ManufacturiManufacturingng

FinanceFinance FCSDFCSD

Sales & Sales & MarketingMarketing

Ford Ford CreditCredit

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What is Human Resource Management?

HRM – HRM – Activities necessary for staffing Activities necessary for staffing the organisation and sustaining a high the organisation and sustaining a high

level of employee performancelevel of employee performance

HRM at Ford - HRM at Ford - When 5,500 people work When 5,500 people work together as a confident, inspired and together as a confident, inspired and

motivated team, the rewards are great. motivated team, the rewards are great.

““People are the Company’s only sustainable People are the Company’s only sustainable competitive advantage.”competitive advantage.”

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HRM at Ford

HR functions:HR functions: Recruitment & InductionRecruitment & Induction

Line operatorsLine operators ApprenticesApprentices Vacation Students, Co-ops and GraduatesVacation Students, Co-ops and Graduates GSRsGSRs

Training & DevelopmentTraining & Development Payroll workforce (NB: NWGs)Payroll workforce (NB: NWGs) Salaried workforceSalaried workforce

Organisational & Personnel Planning (O&PP)Organisational & Personnel Planning (O&PP) The PDC processThe PDC process The performance management processThe performance management process

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HRM at Ford (cont’d)

Compensation & BenefitsCompensation & Benefits Role of the ER assistantRole of the ER assistant R&RR&R

Corporate CitizenshipCorporate Citizenship FECCSFECCS

Managing DiversityManaging Diversity Maintaining a fair and equitable workplaceMaintaining a fair and equitable workplace Worklife balanceWorklife balance

Labour relations (the HR co-ordinator)Labour relations (the HR co-ordinator)

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Benefits of effective HRM

Competent, highly skilled employeesCompetent, highly skilled employees A lean, efficient human resource baseA lean, efficient human resource base A diverse workforceA diverse workforce A mutually beneficial Company/Union relationshipA mutually beneficial Company/Union relationship An outcome in line with our Global Vision:An outcome in line with our Global Vision:

To become the world’s leading consumer company for To become the world’s leading consumer company for automotive products & services, Ford must provide a automotive products & services, Ford must provide a business environment that will allow all employees to business environment that will allow all employees to contribute their fullest potential.contribute their fullest potential.

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The HR Co-ordinator

Structure in the B/M PlantStructure in the B/M Plant HR ManagerHR Manager Labour Relations ManagerLabour Relations Manager HR Co-ordinators (4)HR Co-ordinators (4)

Industrial Relations impact (Awards, EBA)Industrial Relations impact (Awards, EBA) Cross-functional impact (Safety, Workcover, Cross-functional impact (Safety, Workcover,

VRS, the medical centre)VRS, the medical centre) Working with the Union (shop stewards)Working with the Union (shop stewards)

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Ramp-up & RecruitmentRamp-up & Recruitment

Ramp-up for Barra:Ramp-up for Barra: Rebalancing in response to forecast need Rebalancing in response to forecast need

to increase capacity 2002 – 2005to increase capacity 2002 – 2005 Increasing production line speedIncreasing production line speed

380upd currently380upd currently 412upd September 2002412upd September 2002 Re-adjust again after September 2002Re-adjust again after September 2002

Increasing work complexityIncreasing work complexity Recruitment / staffing issuesRecruitment / staffing issues

How many? How Soon?How many? How Soon?

Training & development issuesTraining & development issues

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Labour StrategyLabour Strategy

Outsourcing issuesOutsourcing issues Impact on the shop floorImpact on the shop floor

Labour preference planningLabour preference planning Internal? External?Internal? External?

PlacementPlacement Ensuring no industrial disruptionEnsuring no industrial disruption

Working with external suppliersWorking with external suppliers

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