1 information for people with reduced mobility in the field of public transport barrierefreie...
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Information for people with reduced mobility in the field of public transport
Barrierefreie ÖV-Information für mobilitätseingeschränkte Menschen
Peter VollmerRMV Head of Communication
Alexander PilzVBB
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Idea of the project BAIM (1)The idea of the project is to develop information services for people with reduced mobility in the field of public transport
two different demonstration areas (greater Frankfurt and Berlin) information about the accessibility and
usability of public transport systems all journey stages, from planning to
travelling analysis of the different requirements
of user groups static and dynamic information special data management
Source: RMV
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Idea of the project BAIM (2)The idea of the project is to develop information services for people with reduced mobility in the field of public transport
already existing route planning solutions and scheduling systems via Internet
new services e. g. via mobile phone, smartphone, and conversational systems based on natural language technologies
first services base on target scheduling times
later real-time information will be given
Source: RMV
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Process Analysis of user demands/requirementsData management, data collectionRealisation of services (especially static information)Test Evaluation
Analysis of user demands/requirementsData management, data collectionRealisation of services (especially dynamic information)Test (May – July 2007)Evaluation
Analysis of user demands/requirementsData management, data collectionRealisation of servicesTest (September – November 2007)Evaluation
Phase 1(regional services,2005/2006)
Phase 2(regional services,2006/2007)
Phase 3(supra-regional/ nationwide services,2007/2008)
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The partners for the project BAIM are:
Rhein-Main-Verkehrsverbund GmbH (concept, test, coordinator)
Verkehrsverbund Berlin-Brandenburg GmbH (concept, test) HaCon Ingenieurgesellschaft mbH
(route planning solutions, scheduling systems) IVU Traffic Technologies AG
(data integration) SemanticEdge
(natural language technologies) Forschungsinstitut Technologie-Behindertenhilfe
(user demands)
funded by Bundesministerium für Wirtschaft un Tecnologie(Federal Ministry of Economics and Technology)
Partners
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What have we reached until now? Results of a BAIM project phase I
developed and demonstrated customer services internet based travel planer for barrier free route search speech recognition based travel planer for barrier free route search station services (e.g. enhanced dynamic station plans) huge amount of collected data base for phase 2 of the project
market research and evaluation of services evaluated customer services market research study for phase 2 services in project
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Market researchResults of a BAIM evalution (phase 1)
35 interviews per region in November / December 2006 blind / visual impairment: 6 persons
wheel chair users: 10 persons walking impairment (temporary or permanent): 14 persons experts: 5 persons
not only organized users were acquired self organized monitored interviews and practices (screen traced) very helpful remarks in
usability (concerning BAIM and other features) functionality (different approaches of RMV and VBB) not asked questions (semantics, other pieces of advice)
substantial input for improving BAIM services (and for established services too)!
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Market research Results of a BAIM market research study
113 asked person in both regions in December limitation of walking: 55 persons (32 permanent, 23 temporary)
limitation of seeing: 27 personslimitation of hearing: 31 persons
carry out by a market research institute time per interview: about 140 minutes interviews based on charts of planed new services
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Vergleich Fahrplanauskunft (Ausgabe verschiedene Detaillierung)
Erste Ergebnisse
Intention of using services
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Vergleich Fahrplanauskunft (Ausgabe verschiedene Detaillierung)
Erste Ergebnisse
Intention of using services
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Vergleich Fahrplanauskunft (Ausgabe verschiedene Detaillierung)
Erste Ergebnisse
Intention of using services
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Vergleich Fahrplanauskunft (Ausgabe verschiedene Detaillierung)
Erste Ergebnisse
Intention of using services
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Vergleich Fahrplanauskunft (Ausgabe verschiedene Detaillierung)
Erste Ergebnisse
Intention of using services
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Vergleich Fahrplanauskunft (Ausgabe verschiedene Detaillierung)
Erste Ergebnisse
Intention of using services
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Market research Summary of a BAIM market research study
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Market research Summary of a BAIM market research study permanent limitation of walking
most important: barrier-free travelling chains less important: aspects concerning presentation
temporary limitation of walking similar to users with permanent limitation, but lower requirements “windfall gains”
limitation of seeing most important: presentation of information (text, audio) less important: special content (with some exceptions)
limitation of hearing most important: presentation of information (icons, plans), real-time less important: special content (with some exceptions)
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New Services in phase 2Planned prototypes phase 2
integration of real-time-data and disruption information supervised connections based on user personalization
push services by E-Mail (forwarding to MMS possible by user) automatic speech recognition services (identifying by personalized telephone numbers)
mobile services time table information enhanced station information
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New Services (Realisation in phase 2)Integration of real-time-data delays / cancellations of trains troubles with elevators and escalators data sources:
RMV: Deutsche Bahn AG, Verkehrsgesellschaft Frankfurt/Main VBB: BVG, S-Bahn Berlin, Veolia, 85% of regional bus companies
Quelle: BLIC
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Supervised connections I
Verbindung überwachen
Name für die Route
Arbeitsweg
Supervise route
based on „smart“ information (no delays considered)
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Art der Benachrichtigung
SMS
E-Mailadresse / Mobiltelefonnummer
26.10.2006 6:52 Uhr
Aufzug S-Bahnsteig Gleis 2 S Treptower Park gestört
Route Arbeitsweg nicht mehr barrierefrei, für Alternativen hier klicken
Supervised connections II
Attention, Elevator on route 3 is out of order, please reroute
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New Services (Realisation in phase 2)Mobile services
- AuskunftEinzelauskunft Ankunft/Abfahrt StörungenImpressum
- AuskunftEinzelauskunft Von:Nach: Datum:Uhrzeit:Weitere OptionenBarrierefreies Reisen
Suchen
- AuskunftStörungsmeldungen Linie
oder Station
Suchen
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New Services (Realisation in phase 2) Dynamic Station plans 2D- and 3D- View
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Conclusion - outlookPresentation time today is to short to get unlimited view of projectMore ideas than funding in recent project
indoor routing at stations 3d modelling of stations (the complicated ones) supervised routes by real time data (scheduling data) barrier free route from address to station train-formation indicator real time push services on automatic speech system
Trying to get follow up funding by federal ministry!
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Ideas Reachability search destinations which can be reached by handicaped persons according to the individual requirements
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Ideas train-formation indicator access-points for wheel chair- users orientation on the platform
Lokomotive
Reisezugwagen 2. Klasse / 1. Klasse1
1
Steuerwagen mit Mehrzweckabteil
Example:
Fahrtrichtung
UnterführungAufzug
Treppe
Bahnsteigdach
Stufe: 21 cm, Spalt: 15 cm, Hublift im Steuerwagen vorhanden
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Thank youfor your attention!
Peter VollmerRMV Head of Communication
Alexander PilzVBB