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Introduction to Business Information Processing

Instructor: Mr. Ahmed Al Astal

IGGC1203College Requirement

University Of Palestine

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Introduction to Information Technology

Efraim TurbanR. Kelly Rainer

Richard E. Potter

Chapter 1

Business and Information Technology

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Business in Information age : Pressures and Responses

Business Pressures

• Global Competition for market and for labor

• Need for real-time operations

• Changing workforce

• Customer Orientation

• Technological innovation and obsolescence

• Information Overload

• Ethical Issues

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Organizational Responses:

• Strategic Systems• Customer focus and service

– Changing manufacturing from mass production to mass customization

• Continuous improvement efforts– Improve productivity & Quality

• Business Process Reengineering• Electronic Commerce

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Why we need to know about IT?

• IT is generally interesting

• IT facilitate work in organizations

• IT offers career Opportunities.

• IT used by all departments.

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What is an information system?

Information System (IS)

Collects, processes, stores, analyzes and disseminates information for a specific purpose.

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Data-Information- Knowledge

• Data

Raw facts or elementary descriptions of things, events, activities and transactions. (not organized to convey any meaning)

• InformationCollection of data organized so that they are meaningful to the recipient.

• KnowledgeInformation has been organized and processed to convey understanding, experiences, accumulated learning and expertise.

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What is a Computer-Based Information System (CBIS)?

• An information system that uses computer and telecommunication technology to perform some or all of the IS tasks.

• Provides solution to a business Problem• Basic components of information systems:

People

Hardware Software

Database Network Procedures

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Capabilities of information systems

• Provides fast and accurate transaction processing

• Provides large capacity, fast access storage• Provide fast communications• Reduce information Overload• Span boundaries• Provide a competitive weapon.

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General Technological trends for IT• Constantly improving cost performance ratio• Storage and memory• Graphical and user-friendly interfaces• Client/server architecture• Intranet and extranet• Data warehousing• Multimedia and virtual reality• Intelligent Systems and agents

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