1

Introduction to PCO 5095: Computer Applications in Counseling

Psychology and Other Human Services

James P. Sampson, Jr.

Florida State University

Copyright 2002 by James P. Sampson, Jr. All Rights Reserved

2

Organization of this Presentation

• Course overview and syllabus• How to succeed in this course• Course Web site

www.career.fsu.edu/techcenter/• Using models in service delivery• Contributions of the computer

3

Outcomes of this Course

• Enhanced knowledge

• Enhanced skills

• Clarification of attitudes

4

Organization of the Course

• Introduction

• Computer literacy

• Implementation of computer applications

• Standards related to computer technology

• Computer applications in practice

5

Assignments and Outcomes

• Counseling reaction paper

• Use of computer applications and software evaluation

• Web site development

• Computer implementation plan

• Examination

6

Readings

• Class handouts

• Target course packet

• Downloading documents from course Web site and the Internet

7

How to Succeed in this Course

• Attend class regularly• Read before class• Bring PowerPoint handouts & readings to class• Reflect on what you learn in class –

“If it doesn’t make sense to you personally, you can’t use it with a client.”

• Work on papers regularly• External editing and proofing of papers• Prepare for exam over time

8

Course Web Site

• Center for the Study of Technology in Counseling and Career Development

www.career.fsu.edu/techcenter/

16

Using Models in Service Delivery

• Importance of parsimony

• Communicate effectively to – clients, – fellow practitioners, – insurance providers, and – the public

17

Why People Seek Help

• Help is sought when – discomfort becomes greater than fear of

change– existing resources (self, family, and friends)

are inadequate in helping to solve the problem

18

How People Seek Help

• May involve developing a relationship as a client or student

• May involve accessing self-help resources by individuals

19

What We Do To Help People

• Remediation of acute or chronic problems

• Education about developmental tasks

• Prevention of predictable problems

20

How We Help People

• Models of Service Delivery– Medical model– Developmental model– Gazda model– Modified Gazda model

21

Medical Model

• Deficit assumed• Necessary for insurance reimbursement• People served likely referred to as

“patients”• Steps in the model

– Triage– Diagnosis– Treatment Planning

22

Developmental Model

• Deficit not assumed, need to succeed at various developmental tasks

• May not qualify for insurance reimbursement• People served likely referred to as “clients”• Steps in the model

– Screening– Needs Assessment– Intervention Planning

23

Gazda Model

• Generic model of the counseling process

• Can be used with both “patients” and “clients”

• Steps in the model– Exploration– Understanding– Action

24

Comparison of Models

Medical ModelDevelopmental

ModelGazda Model

Triage Screening Exploration

DiagnosisNeeds

AssessmentUnderstanding

Treatment Planning

Intervention Planning

Action

25

Adaptation of the Gazda Model

• Exploration

• Understanding

• Action

• Orientation

• Exploration

• Understanding

• Action

• Termination

26

Contributions of the Computer

• Orientation– Information dissemination

• Theory-based description of the counseling process

• Description of service delivery procedures

– Generation of informed consent statement– Intake data collection

• Psycho-social history report

27

Contributions of the Computer

• Exploration– Orientation to the assessment process – Administration, scoring, and profiling of

assessments– Generalized test interpretations– Record keeping

28

Contributions of the Computer

• Understanding– Potential diagnosis generated by expert

knowledge from assessment data – Remote consultation with experts

29

Contributions of the Computer

• Action– Theory-based tools to aid in the development

of treatment/intervention plans– Information dissemination– Instruction– Record keeping

30

Contributions of the Computer

• Termination– Data base of referral sources– Information dissemination– Instruction– Record keeping

For Additional Information

www.career.fsu.edu/techcenter/

Thank You