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IT Infrastructure Line of Business (ITILOB)

Briefing for

Chief Architects Forum

August 25, 2008

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VISION: A Government-wide optimized* and cost-effective IT

infrastructure enabling core agency missions and

government-wide customer-centric services.

*Optimized: For purposes of this initiative means the state of being standardized, interoperable, extensible and cost effective. It does not presuppose the exact method by which this is achieved.

ITILOB Vision and Goals

The long-term goal of the ITILOB is to institutionalize and lead Government-wide IT practices that:

1. Optimize technology infrastructure support for core agency missions and the delivery of government-wide customer-centric services

2. Operate in a manner that is secure, standardized, interoperable, extensible, resilient, adaptive, and cost-effective

3. Encourage collaboration and resource sharing across the Federal government through a coherent technology strategy.

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ITI LoB Common Solutions

This allows a department/agency to make reasoned and analytically directed choices among the common solution tools as well as which infrastructure areas to prioritize to achieve the goals established.

The ITI LoB approach achieves a strong degree of goal clarity and accountability for the results.

• Agencies determine own optimization strategies – may use: Shared Service Centers, ITI Library, Capability Maturity Model, SmartBuy, Networx, etc

• ITI LoB will assist agencies to share best practices.

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ITILOB Participating Agencies

• DHS • DOC• DOD• DOE• DOeD• DOI• DOJ• DOL• DOT• EPA• GSA• HHS

• HUD• NASA • OPM• NSF• SBA• SSA• State• Treasury• USAID• USDA• VA

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ITILOB Governance Structure

Agency Advisory Group (AAG)

Governance Working Group (GWG)

Acquisition Strategy Working Group (ASWG)

Technical Working Group (TWG)

Change ControlBoard (CCB)

Telecom.Systems and Support (TSS)

Mainframes andServers

Systems and Support (MSSS)

5-YearPlanning

andReporting

Policy andStrategicPlanning

Executive Steering Committee (ESC)

Program Management Office

(PMO)

End-User Systems and

Support (EUSS)

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ITI LoB Scope*

3 Areas of IT InfrastructureEnd User Systems & Support

• Desktop • Peripherals• Laptop• Handheld Computing Devices• Personnel – end user support• Facilities

Mainframes/Servers Systems & Support

• All hardware and software mainframe and mid-range computers (servers) grouped by platform (UNIX, Wintel, LINUX, etc.), including system management and utility software

Telecommunications Systems & Support

• Wide area networks• Metropolitan area (and campus area) networks• Local area networks• Internet access• Remote access services• Local and long distance calling• Videoconferencing

**From ITI LoB Common Solutions Recommendation and ITILOB Exhibit 300 Business Case, FY07 & FY08

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ITI LoB FY 08 High Level TimelineNov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08 Jul 08 Aug 08 Sep 08 Oct 08

MOU DistributedOct 07

Obtain Funding

Monitor and Communicate PMO Progress/Status

Funding Secured

Prepare End User Baseline

Release MOU

Develop Mainframes & Servers Metrics & Baseline

Develop Telecommunications Metrics & Baseline

Final EUSS Report

Final Mainframes & Servers Report

Five-Year Plan Guidance Issued

Government-wide Infrastructure Optimization Planning Report

Agency Five-Year Plans

ReceivedResource Library Launched

Agency Annual

Performance Report Mar 09

Website Redesign and Resource Library Update

Final Telecommunications Report

Agency Five-Year Plans (Update)

IT Mgmt. Tool Inventory Validation

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Automated Tools Usage Reported in Five-Year Plans

IT Security 291(26%)

Infrastructure Operations520 (46%)

Planning & Management

317 (28%)

Infrastructure Operations

Planning & Management

IT Security

Cost Savings Opportunities

Total = 1128 *

* Does not include DoD, DHS, DOT, NASA, SBA and VA

Coordinating w/SmartBuy & Strategic Sourcing initiatives• Identify cost-saving & avoidance SmartBuy vehicles in sourcing of

automated IT Infrastructure Management Tools

Infrastructure Management Tools - SmartBuy Analysis

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Name City Gross Sq.Ft. # of Floors TenantsO'Neill Fed. Bldg. Boston 848,857 13 USDA, Commerce, DoJ, State, DHS,

Treasury, GSA, SSA, Tax Court, NLRB, SBA

JFK Federal Bldg. Boston 1,045,841 27 Commerce, HHS, DoJ, DoL, VA, Treasury, DHS, SSA, EPA

201 Varick St. New York 995,717 15 USDA, Commerce, DoJ, DoL, State, Treasury, DoT, NARA, SSA, USPS, VA

26 Federal Plaza New York 2,847,407 41 USDA, Army, HHS, DoJ, DoL, DoT, DHS, GSA, SSA, Tax Court, USPS

Moorhead Fed. Bldg. Pittsburgh 785,127 27 USDA Army, Education, DoJ, DoL, Treasury, DoT, GSA, SSA, VA, RRB

Kluczynski Fed. Bldg. Chicago 1,427,400 46 USDA Congress, DoJ, DoL, State, Treasury, GSA, USPS, Tax Court, MSPB, DHS

Smart Building Initiative coordination effort: Smart Building Federal Acquisition Service (FAS) & Public Building Service (PBS) • Integrate multiple-tenancy building & connectivity optimization

Multiple-Tenancy Building Connectivity Optimization

Large Multi-Tenant GSA-Owned Buildings (Sample)

Cost Saving Opportunities

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ITILOB Status: Ongoing Initiatives• The ITILOB traceability matrix that documents the relationship

between current activities and the scope defined in the interagency Common Solutions Agreement is now available on core.gov.

• SkillSoft provided the AAG a demo of a potential Resource Library service based upon their Books 24x7 product. The offering under discussion would provide access to the following libraries:

– Analyst Perspectives: contains two types of content: original and exclusive summary reports prepared by Books24x7, and the full-text of premium analyst content licensed from leading analyst firms.

– Gov Essentials: an extensive, fully searchable Web-based reference tool combining the full text of government-focused books from major publishers with carefully selected public domain content.

– ITIL v3: The official ITIL series of books, consisting of five core volumes and select complementary guides.

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ITILOB Status: Ongoing Initiatives• The PMO is finalizing preparations for establishing the initial set of

Communities of Practice to focus on:

• IT Infrastructure Segment Architecture

• Procurement/Acquisition Strategy (Aggregated Purchasing)

• Consolidated Planning and Budget Reporting Requirements (Five-year plans, OMB E-300)

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• Five year plans document convergence of PMA IT initiatives within the Federal infrastructure:

- IPv6 - HSPD-12 - FDCC - TIC

- Networx - NSC 3-10 - Virtualization - etc.

• Instructions for the FY08 Q4 update to the five-year plans will be presented at the July ESC meeting. impact

• Minor template changes anticipated to address:

• Interagency review feedback.

• Interrelationships among the three infrastructure areas.

• Impact of PMA initiatives on Federal Infrastructure optimization planning.

• Evaluation criteria to be published along with instructions.

Ongoing Initiatives: Agency Five Year Plans

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• On June 4, the PMO met with representatives from the Enterprise Architecture programs from several agencies to:

• Discuss the role of Infrastructure Segment Architecture in facilitating the transition to Service Oriented Infrastructure.

• Build consensus on criteria that might be used to identify Enterprise Infrastructure Services.

• Examples of what agencies have identified as infrastructure services that can be shared across the enterprise include:

• Common access service(Authentication)

• Role-based access

• Content Management &Publishing

• The group committed to producing a deliverable on the identification of Enterprise Infrastructure Services. A team lead was identified and collaboration is underway.

Ongoing Initiatives: Infrastructure Segment Architecture

• Content Aggregation (Mashups)

• Security

• Browser Agnostic Services

• Collaboration Services (Web 2.0)