1 < >man truck & bus agmünür yavuzman tr25/06/2013 management & leadership
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1< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013
Management & Leadership
2< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013
Human
- İçe dönük nevrotik bireyler Dışa dönük nevrotik bireyler- Alıngan
- Hırçın - Huzursuz- Kaygılı - Saldırgan- Katı - Çabuk heyecanlanan- Temkinli - Değişebilen- Kötümser - İyimser- Antisosyal - Atak- Sessiz
- İçe dönük normal bireyler - Dışa dönük normal bireyler
- Pasif - Sosyal- Dikkatli - Dışa Açık- Düşünceli - Konuşkan- Geçimli - Sorumluluk alan- Kendini kontrol altında tutan - Kolay geçinebilen- Güvenilir - Canlı- Sakin - Tasasız
- Önder
3< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013
Maslow Hierarchy
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Who I am What I do
Emotional Intelligence Model
EQ Eidi / Johary
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Leadership
Leadership is "organizing a group of people to achieve a common goal".
The leader may or may not have any formal authority.
Studies of leadership have produced theories involving traits,situational interaction, function, behavior, power, vision and values,charisma, and intelligence, among others.
Somebody whom people follow: somebody who guides or directs others.
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Leadership Styles
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Hygene and Motivation
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Culture
Gelişim tetikleyicileri Gelişim tetikleyicileri* Enformal olabilme * Ekip çalişması* Eğlenceli ortamlar *Katılım
Gelişim tetikleyicileri Gelişim tetikleyicileri* Bilinçli sürtüşme/kavgalar *Pazar baskısı
Yük
sek
Düş
ükDüşük Yüksek
Soc
iabi
lity
Sosy
allik
"NETWORKED / ŞEBEKE KÜLTÜRÜ" "COMMUNAL /MÜŞTEREK KÜLTÜR"
"FRAGMENTED / AYRIŞMIŞ KÜLTÜR" " MERCENARY / ASKER KÜLTÜRÜ"
Solidarity Dayanışma
9< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013
8 Habbits of
effective people
Take initiative «Be
Proactive»
Focus on Right Goals «begin with the end in
mind»
Set Priorities «put first
things first»
Win Win
Communicate « seek first to understand, then to be
understood»
Cooperate « synergize»
Sharpen the Saw
Find the voice and help
others find theirs
Do not impose limits to prevent actingBest use of circumstances
Funeral back room Personal mission /personality & goals
Importance/urgencyFocus on planning, relationships cultivating opp. & recharging
All parties better off in the end
Do not object, argue or oppose what you hearUnderstand what others want & need before outlining your objective
Synergy starts with communication.
Nourish by praying, meditation, reading or music.Develop your heart, emotional connections & engagement with others
Mind development = visionBody development = Discipline (vision+commitment)Heart development = PassionMental idendity development = Sprit = Consience
8 Habbits of highly effective peopleSteven Cohey
10< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013
Servant Leadership
11< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013
What is servant leadership?Definition
“The servant-leader is servant first. It begins with the natural feeling that one
wants to serve. Then conscious choice brings one to aspire to lead. The best test is:
do those served grow as persons; do they while being served, become healthier,
wiser, freer, more autonomous, more likely themselves to become
servants?”
“That person is sharply different from one who is leader first, perhaps because of
the need to assuage an unusual power drive or to acquire material possessions…
The leader-first and the servant-first are two extreme types. Between them there are
shadings and blends that are part of the infinite variety of human nature”
—Robert K. Greenleaf
the founder of the modern servant leadership movement
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Servant Leadership
Servant Leadership is an understanding and practice of leadership that places the good of those led over the
self-interest of the leader.
Servant leadership promotes ;
The valuing and development of people, The building of community, The practice of authenticity, the providing of leadership for the good of those led and the sharing of power and status for the common good of each individual, The total organization and those served by the organization.
The highest priority of a servant leader is to encourage, support and enable subordinates to unfold their full potential
and abilities. This leads to an obligation to delegate responsibility and engage in participative decision-making.
The servant leadership approach goes beyond employee-related behavior and calls for a rethinking of the hierarchical
relationship between leader and subordinates. This does not mean that the ideal of a participative style in any situation
is to be enforced, but that the focus of management responsibilities is the promotion of performance and satisfaction of
employees.
13< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013
Characteristics Of A Servant Leader
Listening
Empathy
Awareness
Healing
Persuasion
Conceptualization
Foresight
Stewardship
Commitment
Building Community
Servant
Leader
The motivation to listen actively to subordinates and support them in decision identification
Workers also need respect & appreciation for their personal development.
The ability to view situations from a more integrated, holistic position
Try to help people solve their problems and conflicts in relationships
A working environment which isdynamic + fun + free of the fear of failure
Formation of business culture
Try to convince those whom you manage, do not coerce
The ability to see beyond the limits of the operating business and also focus on long term operating goals
To learn about the pastTo achieve a better understanding about the current reality To identify consequences about the future
Obligation to help and serve others Openness and persuasion are more important than control
Recognize people have an intrinsic value beyond their contributions as workers:
Professional & spiritual growth of employees. Encourage the ideas of everyoneInvolve workers in decision making
Build a strong community within the organizationDevelop a true community among businesses and institutions
14< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013
8 Habbits of
effective people
Take initiative «Be
Proactive»
Focus on Right Goals «begin with the end in
mind»
Set Priorities «put first
things first»
Win Win
Communicate « seek first to understand, then to be
understood»
Cooperate « synergize»
Sharpen the Saw
Find the voice and help
others find theirs
Do not impose limits to prevent actingBest use of circumstances
Funeral back room Personal mission /personality & goals
Importance/urgencyFocus on planning, relationships cultivating opp. & recharging
All parties better off in the end
Do not object, argue or oppose what you hearUnderstand what others want & need before outlining your objective
Synergy starts with communication.
Nourish by praying, meditation, reading or music.Develop your heart, emotional connections & engagement with others
Mind development = visionBody development = Discipline (vision+commitment)Heart development = PassionMental idendity development = Sprit = Consience
8 Habbits of highly effective peopleSteven Cohey
15< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013
Servant Leadership – Healthy Organization Connection
.
“One that puts the needs of others first and through that gains incredible strength and power throughout the organization.”
HEALTHY ORGANIZATION
Workforce
&
Leadership
Servant
Leadership
Organizational
Culture
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HEALTHY ORGANIZATIONSIX KEY AREAS
Share Leadership
Provide Leadership
Build Community
Develop People
Value PeopleDisplay
Authenticity
Healthy
Org. Leaders are to be open, real, approachable and accountable to others
Provide for learning
Model appropriate behavior
Build up through affirmation
Build relationships
Work collaboratively
Value differences
Envision the future
Take initiative
Clarify goals
Share the vision
Share the power
Share the status
Open & Accountable
Willing to Learn
Honesty & Integrity
Serve others first
Believe & Trust in people
Listen receptively
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Servant LeadershipAdvantages & Disadvantages
A long-term concept to live and work & has the potential to influence
the society in a positive way.
The exemplary treatment of employees
An excellent treatment of costumers by employees & high loyalty of
the customers
High employee identification with the enterprise.
Excellent corporate culture development
Leaders of the company define themselves by their significance to the
people
Improves the return on investment of staff. Managers who empower
and respect their staff get better performance in return.
The many characteristics of a servant leader may seem
excessive. There are only a few leaders who can fulfil
these attributes.
Servant Leadership is seen as a long-term application
and therefore needs time for applying.
Concepts are not well defined and difficult to measure.
Unclear how the concept would work in a competitive or
crisis like environment
ADVANTAGES
DISADVANTAGES
18< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013
Do you have any questions?