1 message from the mayor - lincoln.ne.govlincoln.ne.gov/city/fire/annual/11anrpt.pdf · karen stork...

Table of Contents

1 Message from the Mayor

Message from the Fire Chief2

Organizational Overview3

Accreditation5

Training & Member Services8

Administration Division25

Logistics Division29

Our Mission... “Lincoln Fire &Rescue, as members of the

community, is a diverse organizationof dedicated professionals

committed to the ongoing delivery ofthe highest level of life safety and

public services to the citizens,visitors, and surroundingcommunities we serve.”

Department Values4

LFR Response Time Performance6

Emergency Services Division9

Urban Search & Rescue, NETF130

1

Dear Citizens of Lincoln,

The dedicated professionals of Lincoln Fire& Rescue (LFR) work every day to protect theresidents of Lincoln. This annual reportprovides an overview of their lifesaving efforts.

In 2011, the men and women of LFRresponded to 2, 297 fire alarms andsuccessfully extinguished 514 fires. They alsoresponded to 15,853 calls for emergencymedical service.

In addition to these emergencies, LFR ishome to Nebraska Task Force 1, a highlytrained Urban Search & Rescue team thatresponds to National emergencies. Lincolnfirefighters have helped fellow Americans inNew Orleans after Hurricane Katrina, in NewYork after the September 11th terrorist attacksand in many other locations in times of naturaland man-made disasters.

LFR helps protect our health and ourenvironment by responding to hazard materialincidents. The Department also providesfire prevention and safety education topeople of all ages.

As you review theaccomplishments of our firefightersand paramedics, I am sure you willshare my pride in the outstandingservice they provide to ourcommunity.

Sincerely,Chris BeutlerMayor of Lincoln

2

On behalf of the members of Lincoln Fire & Rescue itis my honor to humbly present for review the 2011 AnnualReport.

2011 has been another productive year in providingall risk/all hazard response to this great community. Wewere able to continue providing a high level of servicewhile facilitating targeted goals. Listed below are a fewof those accomplishments:

• Completed a comprehensive analysis of ourmanagement structure and implemented a

command staff reorganization, which willresult in improved management efficiency andservice to our internal and external stakeholders.

• Completed a comprehensive study of currentfire station locations and proposed newlocations to maximize the efficient use ofexisting personnel.

• Received a technology grant from The Assistance to Firefighters Grant (AFG) program toprovide internet based two way video and audio communications to all LF&R facilities toimprove internal organizational training and communications.

• Redefine and improve Inspection Program, focus on quality improvement and publiceducation relationships with businesses. To include planning with other agencies as 911,Building & Safety, etc.

• Placed 6 new ambulances in service to replace vehicles with more than 160,000 miles oneach vehicle. The vehicles were funded solely from ambulance service proceeds.

• Implemented selective dispatching of units in fire stations replacing the past practice of allstations hearing all dispatches city wide.

• Complete Annual Compliance Report and update the Standard of Coverage to maintaindepartment accreditation certification.

Although Lincoln Fire and Rescue is still leaning progressively forward in our commitment toservice in this community, we are still facing several challenges. Some of these challenges arefound in the financial hurdles that most organizations find themselves in today as well as striving toprovide consistent service to a larger population and larger geographical area.

While these challenges are the reality of our contemporary circumstances, I can speak heartilyand enthusiastically on behalf of all the members of Lincoln Fire & Rescue; “It is a privilege andpleasure to be of service to this community.”

Fire Chief, John C. Huff

Organizational Overview

3

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Department Values

4

We value honesty in our approach toone another and the community and

will demonstrate integrity in theperformance of our duties.

We value commitment towardsalways doing what is in the best

interest of our citizens anddedicating ourselves to providing the

highest level of customer servicepossible.

We value teamwork in our approachtowards remaining safe and

restoring balance in the lives ofothers; thereby presenting ourselves

as industry professionals.

Through empathy and compassionwe will serve all people equally and

without prejudice making everyresponsible attempt towards

reaching their level of expectation.

Accreditation

5

On August 25th, 1997 the Commissionof Fire Accreditation International (CFAI)granted accredited agency status tofive fire departments.Representatives from Lincoln,Nebraska; Tempe, Arizona;Greensboro, NorthCarolina; Naperville,Illinois, and Los Alamos,New Mexico received theawards at the InternationalAssociation of Fire Chiefsannual conference in Dallas,Texas. Then Lincoln FireDepartment Fire Chief MikeMerwick accepted the tribute onbehalf of Lincoln citizens and all firedepartment personnel whom he creditedwith making accreditation a reality. ChiefMerwick stated “It is an honor to be one ofthe first fire departments in the world toachieve this status.”

As the accreditation process hasevolved over the years, the process hasgrown even more extensive with a largepart of the process focusing on communityrisk assessment and efficient deploymentof resources. The change of focus reflectsthe change in the fire service from thetraditional role of fire response, to an all-hazards focus. The new process alsoreflects focus on community expectationsboth in terms of response and fiscalefficiency and responsibility.

The most recent accreditation awardoccurred in 2009 under Fire Chief NilesFord. The department underwent anexhaustive evaluation by a third party peerassessment team. The team found the selfassessment completed by the departmentas well as the Standards of ResponseCoverage document to be credible. Duringthis process the assessment team madespecific and strategic recommendations to

improve department facilities, proceduresand processes. Lincoln Fire & Rescue has

accepted these recommendationsand has either accomplished the

recommendations or placedthem in the CapitalImprovement Plan. This thirdparty process is invaluableto the department providinga true and unbiased criticalassessment of the

organization.In 2011 per CPSE, Lincoln

Fire & Rescue submitted anAnnual Compliance Report

delineating continued compliance withthe core competencies as defined byCPSE. In addition, LFR was able to showthat program and processes identifiedduring the site assessment have beenaccepted.

Currently, Lincoln Fire & Rescueremains focused on maintaining thedepartment accreditation status. Thedepartment recognizes the fact that beingan accredited agency is a process that isongoing thus, the department is alreadypreparing for the next required sit visitwhich is scheduled to occur in the fall of2012. The process enables the departmentto identify strengths and weaknesses andencourages ongoing review of the deliveryof services to the community. Lincoln Fire &Rescue utilizes the process to assist in thedevelopment of planning for acute and longterm organizational improvement andultimately the delivery of the best serviceattainable to its customers, the citizens ofLincoln.

Lincoln Fire & Rescue remains one ofthe only 144 accredited fire departmentsworldwide. This is a tremendousaccomplishment for the organization and acompliment to the community.

LFR Response Time Perform

ance

6

Call Processing Time+ Turnout Time

+ Travel Time= Total Response Time

As an Internationally Accredited Agency, Lincoln Fire &Rescue aligned with the Commission on Fire AccreditationInternational’s (CFAI) response time measurementmethodology. LFR utilizes “fractile” reporting to analyze allresponse performance indicators. Fractile reporting measureseach element of the response cascade against establishedbenchmarks and baselines.

A benchmark is a standard from which something can bejudged. Response time benchmarks are industry “bestpractices” that an agency can strive to meet. The benchmarkresponse time goals for LFR apparatus are compliant withNational Fire Protection Association 1710 standards.

A baseline is a database from which something can bejudged. Apparatus response time baselines should be no lessthan 70% of the associated benchmark. A response timebaseline is viewed as the minimally acceptable response timefor LFR apparatus and is consistent with accreditationstandards.

Medic Unit response time standards are based on LincolnMunicipal Code 7.08.050.

LFR assessment of apparatus response time measurementencompasses three time intervals. The response time intervalsare call processing time, turnout time and apparatus travel time.Each time interval is analyzed separately and then combined tocreate a “Total Response Time Measurement.” By analyzingeach element of the response time cascade individually andthen combining the elements to establish a total response timemeasurement, LFR easily identifies problematic response timecomponents.

Turnout Time - “TurnoutTime” starts when

firefighters are alerted inthe stations and ends

when the firefighters boardthe apparatus and are en

route to the incident.During this time frame, a

firefighter mustacknowledge the call,dress in appropriate

protective gear, board theapparatus and fasten their

seat belt for departure.

Travel Time - “Travel Time”starts when the apparatusor medic unit is en route tothe incident and ends whenthe apparatus arrives at the

scene.

Call Processing Time -“Call Processing” time

starts when a 911 call isanswered and ends when

the apparatus isdispatched to the

incident.

7

Medical Incidents

Fire Suppression Incidents

Technical Rescue Incidents“Effective Response Force”

Total Response Time PerformanceCompliance Goal 90%

Total ResponseTime Performance

Benchmark10 Min, 20 Sec

Baseline12 Min, 20 Sec

2011

3 Year

Note: The response time data for Technical Rescue ERF isbased upon a limited number of incidents.

80.00% 80.00%

79.17% 89.58%

“First Due”Total Response Time Performance

Compliance Goal 90%




2011

3 Year

93.13% 96.07%

91.00% 96.60%


Compliance Goal 90%

TotalResponse Time

Performance


“Echo”


“Echo”

2011

3 Year

93.00% 97.53%

92.47% 96.67%

“Medic Unit”Total Response Time Performance

Compliance Goal 90%

ResponseTime

Performance

LMO OrdinanceCompliance

8 Min

2011

3 Year

LMO = Lincoln Municipal Ordinance

93.28%

92.29%


Compliance Goal 90%

TotalResponse Time

Performance


“Delta”


“Delta”

2011

3 Year

89.63% 96.50%

88.67% 95.42%

“Effective Response Force”Total Response Time Performance

Compliance Goal 90%




2011

3 Year

85.15% 93.07%

88.24% 94.12%

“Initial Attack Force”Total Response Time Performance

Compliance Goal 90%




2011

3 Year

90.55% 94.03%

89.85% 93.94%


Compliance Goal 90%




2011

3 Year

91.70%

92.07%

96.31%

96.11%

8

Training & M

ember Services

In 2011, the LFR Training Division and afew key adjunct instructors scheduled,

delivered, and documented training on avariety of topics which included:

The Lincoln Fire and Rescue TrainingDivision is committed to all LFR and US&Rpersonnel to ensure that they are prepared tomeet the organizational mission by providingquality emergency services to the citizens,visitors and surrounding communities of Lincolnand the United States. All programs aredeveloped to make certain that it will contain theproper quantity, quality and progressiveness, toenable all LFR personnel and NE-TF1members to provide the highest level of lifesafety and public service. Curriculum isdeveloped and training delivered to meet thecurrent Federal, State and Local requirements.Some of these requirements include; FederalEmergency Management Agency Urban Searchand Rescue, Federal OSHA/EPA HazMat,Federal Health Insurance Portability andAccountability Act (HIPAA), National Registryand State EMS requirements, EMS Inc.Policies and procedures manual, City of Lincolnrules and regulations and LFR organizationalpolicies.

LFR Training Division will continue toresearch trends in training within trade journals,National Fire Protection Association (NFPA),International Association of Fire Fighters(IAFF), International Association of Fire Chiefs(IAFC), United States Fire Administration(USFA) for emergency services that may bemandated or desired to implement that willimprove the knowledge skills and abilities of ourpersonnel.

The LFR Training Division staff and keyadjunct trainers supervised by the TrainingDivision trained or supported the new recruittraining and annual training for 352 emergencyservice and US&R personnel for a grand total of33,546 hours delivered in 2011. Eachemergency service and US&R employeereceived an average of 95 hours of trainingdelivered with four LFR Training Divisiontrainers and two adjunct instructors hired backto provide or support an average of 2,400 hoursof training to accomplish all of the objectiveswithin our annual work plan.

• Fire Suppression Training deliveredto all Emergency Service personnel.

• Emergency Medical Services (EMS)Training delivered to all EmergencyService personnel including:• EMS training on our new LP-15

defibrillator monitors with SPCOand SPMET. Training onthe implementation of the TabletPCR EMS reporting system.

• Hazardous Materials Trainingdelivered to all Emergency Servicepersonnel.

• Technical Rescue Training to allEmergency Service RescueTechnicians.

• Technical Rescue training includes;• Auto/Machinery Extrication.• Confined Space Rescue.• Trench Rescue.• Structural Collapse.• High Angle Rescue.• Water Rescue to all Emergency

Service Dive Technicians.• LFR Fire Apparatus Operator Driver

Certifications and Re-certifications.• LFR New Recruit Training Academy.• Annual Compliance Training

including; Respirator Fit Testing/Training, Blood Borne Pathogens,Health Insurance Portability andAccountability Act (HIPAA) Training,Self Contained Breathing Apparatus(SCBA) Program Evaluation.

• FEMA Urban Search and RescueSpecialty Training.

9

Fire & Em

ergency Services

The EmergencyServices Divisioncoordinates all emergencyservices of Lincoln Fire &Rescue. Emergencyservices provided includefire response, emergencymedical response, andhazardous materials andtechnical rescue response.All emergencies areresponded to from 14 firestations located throughoutour city of approximately258,379 citizens in an areaof 90.83 square miles. Inthese 14 stations are 14engine companies, 4 truckcompanies, and 6 medicunits. All engine companiesare staffed with a captain, fire apparatusoperator, firefighter/EMT, and a firefighter/paramedic. Truck companies do not have afirefighter/paramedic but have two firefighter/EMT’s assigned. Medic units are staffed with afirefighter/EMT, and a firefighter/paramedic. In2011, the position of EMS Supervisor, one oneach shift, was created. All personnel inemergency services are emergency medicaltechnician certified with approximately 68 of

these having a NationalRegistered Paramediccertifcation. The city isdivided into 144 responsezones. In 2011, LincolnFire & Rescue respondedto 20,771 fire, hazmat,medical, and technicalrescue responses in thecity. These incidentsinvolved 47,389 unitresponses since manycalls require multiple units.The Emergency ServicesDivision is coordinated bythe assistant chief, sixbattalion chiefs ofsuppression, 3 EMSsupervisors, and three staffmembers. Each morning a

staff meeting is held between the on dutybattalion chiefs and all on duty personnel via aphone conference call to review the activitiesand training that are to take place that day.Anytime during the 24 hour work shift, LincolnFire personnel respond to assist citiizens whencalled upon. An EMS business manager, EMSmanagement support specialist, an accountclerk, and other staff assist with the support ofthe ambulance division.

10

Physical ResourcesFire Stations .......................................14Engines(Pumpers) ..............................14Reserve Engines................................... 3(Ladder) Trucks ..................................... 4Reserve Truck ....................................... 1Medic Units ........................................... 6Reserve Medic Units ............................. 5Battalions .............................................. 2EMS Supervisor .................................... 1

Serving

Hazardous Materials Unit ...................... 1Technical (Heavy) Rescue Unit .............. 1Mobile Air Unit ....................................... 1Decon Trailer ........................................ 1Utility Trailer .......................................... 1Water Rescue Trailer ............................. 1Support Vehicles .................................20Mobile Fire Safety House ...................... 1

ResidentPopulation

258,379

Land Area90.83 Square

Miles

Stations14

Fire ResponseZones

144

11

Unit Activity

Battalion: a unit typically consisting of aheadquarters and two or more companies,batteries, or similar subunits.

Engine: an automotive fire apparatus vehicleequipped with a pump; water tank and acompliment of hose, tools and equipment.

Medic Unit: a specially equipped vehicle usedfor carrying the sick or injured.

Truck: an aerial apparatus vehicle equippedwith ground ladders, special rescue tools,smoke removal fans, tarps and salvageequipment.

Battalions:Incidents

2010 2011Battalion 1 ............. 1,346....... 1,512Battalion 2 ................ 916..........755

Engines:Engine 1 ............... 3,103....... 3,139Engine 2 ............... 1,476....... 1,540Engine 3 ............... 1,483....... 1,743Engine 4 ............... 1,236....... 1,218Engine 5 ............... 1,474....... 1,607Engine 6 ............... 1,560....... 1,546Engine 7 ............... 1,584....... 1,681Engine 8 ............... 1,695....... 1,702Engine 9 ............... 1,592....... 1,671Engine 10 ............. 1,546....... 1,693Engine 11................. 250..........300Engine 12 ............. 1,047....... 1,151Engine 13 ................ 685..........767Engine 14 ................ 855..........973Engine 21 .................... 2..............3Engine 211................... 3..............9

Medic Units:Medic 2 ................. 3,202....... 3,423Medic 3 ................. 3,275....... 3,457Medic 5 ................. 2,591....... 2,732Medic 6 ................. 2,617....... 2,601Medic 7 ................. 2,810....... 2,963Medic 8 ................. 3,152....... 3,248Medic 21 .................... 64............93Medic 24 .....................................36Medic 25 .................. 134.......... 115Medic 211 .................. 79............93Medic 214.................. 99............96

Truck:Truck 1 .................. 1,518....... 1,543Truck 5 ..................... 883..........925Truck 7 .................. 1,069....... 1,179Truck 8 ..................... 963........1058

Other:EMS1 .................................... 1,205Air 14 ....................... 379..........371Haz Mat 14............... 114..........133

12

Total Response by UnitAlert Fire HazMat Medical Other Total County

Battalion 1 15 1,234 110 129 24 1,512 26Engine 1 0 502 44 2,491 102 3,139 0Engine 21 0 1 0 1 1 3 0Medic 21 0 1 0 76 16 93 2Truck 1 0 844 76 378 245 1,543 2Truck 21 0 1 1 1 0 3 0Fire Car #1 0 4 0 0 1 5 0Fire Car #2 0 2 0 0 1 3 0Fire Car #3 0 8 0 0 0 8 0Fire Car #5 0 3 0 0 0 3 0Fire Car #6 0 1 0 0 0 1 0Fire Car #7 0 2 0 5 0 7 0Fire Car #8 0 0 0 1 0 1 0Bike Medic 1 0 0 0 1 13 14 0Bike Medic 2 0 0 0 0 2 2 0Dive Rescue 0 0 0 1 0 1 0Mule 1 0 0 0 7 0 7 0Utility Truck 0 0 1 0 0 1 0Total Station 1 15 2,603 232 3,091 405 6,346 30Battalion 2 1 629 46 68 11 755 6Engine 2 0 239 83 1,092 126 1,540 1Medic 2 6 61 3 3,295 58 3,423 65Total Station 2 7 929 132 4,455 195 5,718 72Engine 3 0 303 22 1,333 85 1,743 0Medic 3 10 82 3 3,311 51 3,457 94Total Station 3 10 385 25 4,644 136 5,200 94Engine 4 0 187 14 953 64 1,218 1Medic 24 0 1 0 27 8 36 0Total Station 4 0 188 14 980 72 1,254 1Engine 5 0 194 26 1,292 95 1,607 18Engine 225 0 1 0 8 0 9 0Medic 25 0 2 0 108 5 115 9Medic 5 0 43 3 2,630 56 2,732 149Truck 5 0 417 68 187 253 925 8Total Station 5 0 657 97 4,225 409 5,388 184Engine 6 0 230 20 1,186 110 1,546 3Medic 6 0 42 3 2,505 51 2,601 257Total Station 6 0 272 23 3,691 161 4,147 260Engine 7 0 253 17 1,340 71 1,681 0Medic 7 0 53 3 2,859 48 2,963 70Truck 7 0 563 97 254 265 1,179 3Total Station 7 0 869 117 4,453 384 5,823 73Engine 8 0 301 34 1,271 96 1,702 2Medic 8 1 66 5 3,130 46 3,248 99Truck 8 0 565 79 217 197 1,058 4Total Station 8 1 932 118 4,618 339 6,008 105EMS1 3 250 34 904 14 1,205 113Engine 9 0 241 70 1,210 150 1,671 3Total Station 9 3 491 104 2,114 164 2,876 116Engine 10 0 227 37 1,285 144 1,693 0Total Station 10 0 227 37 1,285 144 1,693 0

Continued on Next Page

Total Response by Unit (Continued)

Total Incidents by Unit in City

13

Alert Fire HazMat Medical Other Total County

Engine 11 13 36 4 222 25 300 0Engine 211 0 2 0 7 0 9 0Medic 211 0 0 0 82 11 93 3Total Station 11 13 38 4 311 36 402 3Engine 12 0 109 10 902 130 1,151 0Total Station 12 0 109 10 902 130 1,151 0Engine 13 0 165 8 534 60 767 11Total Station 13 0 165 8 534 60 767 11Air 14 0 252 103 8 8 371 0Engine 14 8 174 36 679 76 973 2Haz Mat 14 0 10 105 14 4 133 2Medic 214 0 0 0 76 20 96 4Total Station 14 8 436 244 777 108 1,573 8FINAL TOTAL 57 8,301 1,165 36,080 2,743 48,346 957

Total Incidents by Unit in County

Alert Fire HazMat Medical Other Total

Battalion 0 4 0 28 0 32Engine 0 9 0 124 7 38EMS1 0 2 0 14 0 116Haz Mat 0 0 1 1 0 2Medic 0 16 0 731 5 752Truck 0 7 0 10 0 17FINAL TOTAL 0 36 1 908 12 957

Alert Fire HazMat Medical Other Total

Air 0 252 103 8 8 371Battalion 16 1,859 156 170 50 2,251Engine 24 3,406 459 16,572 1,342 21,803EMS1 0 248 23 790 31 1,092Dive 0 0 0 1 0 1Other 0 20 1 6 2 29Haz Mat 0 10 104 13 4 131Medic 17 335 20 17,375 365 18,112Truck 0 2,383 321 1,027 960 4,691FINAL TOTAL 57 8,265 1,164 35,172 2,731 47,389

14

Stations and Units

(1) - Denotes 1 reserve unit

A reserve unit is an unstaffed apparatus that can be put in service with personnel when a frontline apparatus needs repair or an apparatus that can be put into service if all other units arealready deployed to other emergencies by recalling off duty personnel.

Stations Engines Trucks Medic Units Battalions Other (Listed)

#1 - 1801 “Q” Street (02) 1 (1) 1 (1) 0 (1) 1 Dive Rescue

Decon Trailer

Trench Trailer

Utility Vehicle

#2 - 1545 North 33rd (04) 1 0 1 0 Light Tower

#3 - 121 S 2nd Street (08) 1 0 1 0 --

#4 - 5600 South 27th (12) 1 0 0 0 Public

Education Van

#5 - 3640 Touzalin Ave (07) 1 1 1 (1) 0 --

#6 - 5051 South 48th (16) 1 0 1 0 --

#7 - 1345 South Cotner (10) 1 1 1 0 --

#8 - 2760 South 17th (02) 1 1 1 0 --

#9 - 901 North Cotner (05) 1 0 0 1 EMS Supervisor

#10 - 1440 Adams Street (21) 1 0 0 0 --

#11 - 3401 NW Luke (24) 1 (1) 0 0 (1) 0 --

#12 - 2201 South 84th (06) 1 0 0 0 --

#13 - 1700 South Coddington (22) 1 0 0 0 --

#14 - 5435 NW First Street (21) 1 0 0 (1) 0 Haz/Mat

Mobile Air

~ December 2011 ~

16

Response Summary2011 Response for LFR

LFR Responses:

Number of Fire Calls:2,297

Number of Public EducationEvents:

769

Number of Standby’s:178

Number of Medical Calls:15,853

Number of Life ThreateningMedical Calls:

4,562

Fire Calls 2,297 Haz Mat 463

Medical 15,853 Other 2,158

Total Incidents

17

0%10%20%30%40%50%60%70%80%90%

100%

2007 2008 2009 2010 2011Other 2,171 2,207 1,986 2,050 2,158

Medical 14,131 14,728 14,912 14,999 15,853

Haz Mat 460 495 544 461 463

Fire 2,313 2,196 2,094 2,092 2,297

Fire Haz Mat Medical Other

Estimated Value of Property Saved

18

$0

$200,000,000

$400,000,000

$600,000,000

$800,000,000

$1,000,000,000

$1,200,000,000

2007 2008 2009 2010 2011

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Incident Type Report

NumberMethod Incidents

Fire 481

Fire A 1389

Fire B 198

Fire C 229

8C1B 1

CoDet 198

Haz 2 97

Haz 21 1

Haz 3 120

Haz Pkg 46

Medical 35

Medical A 2858

Medical B 4666

Medical C 3283

Medical D 4562

Medical E 294

Medical RS Alarm 155

Alert 1 1

Alert 2 15

Other 1953

Standby 189

Total Incidents 20,771

Alert: Aircraft Related EmergenciesFire A: Fire Alarm Automatic System or Reported

Fire B: Fire Threating BuildingFire C: Fire with Confirmed Smoke or Flame

Haz Mat: Hazardous Materials Related Leaks & SpillsMedical A,B, & C: Medical Emergency

Medical D: Life Threatening Medical EmergencyMedical E: Life Threatening Cardiac/Respiratory Emergency

Medical Mutaid: Medical Call - Assisting Rural AgencyMedical Omega: Inter facility Non-Emergency Transfer

Medical Omega D: Inter Facility Emergency TransferMedical - RS Alarm: Person Trapped or Rollover Vehicle Accident

Other: All Other Types of Dispatches

Administration

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The administrative division coordinates support services for all divisions of the fire departmentthrough an assistant chief, a logistics and training division chief, and six battalion chiefs, nine staffpersonnel, and community volunteers. Daily operations require providing administrative services,human resource management, physical resource management, and developing and maintainingoperating policies.

During 2011 the administrative division provided coordinated command and control of thedepartment in the ongoing effort to meet the needs of the community with the resources providedby the city. In order to share information and be inclusive of all personnel a number of meetingsand briefings were held. These included weekly administrative staff meetings, monthly commandstaff meetings involving all chief officers of the department, weekly command staff meetingsinvolving the on shift chief officers, shift briefings were conducted with all on duty personnel via theclosed circuit cable TV system and daily conference calls between the on shift battalion chiefs andall on duty supervisors were held. The fire chief met weekly with the city council members in thepre council session and with the mayor in the weekly cabinet meeting.

The administrative division staff made routine updates to the LFR web site for publicinformation, providing daily, weekly and monthly summary reports of department activities. Manyother operational aspects are tracked in the records management system of the department. Inaddition, LFR management policies and reference sources are updated on the city IntraLinc website for employee access to current policy. Minutes from committee meetings and other internalgroups are also available for current employees via the IntraLinc web site.

The routine budget administration activities are conducted by staff and include payroll andemployee record management, invoice review and payment, and internal customer support for thepurchases of equipment and supplies needed for all divisions of the department.

During 2009 the city implemented a new outcome based budget process, which required alldepartments to prioritize and justify all expenditures in an ongoing effort to assure cost effectiveservices.

During 2011, Mayor Beutler appointed Tom Casady as the Public Safety Director responsiblefor Police, Fire, and 911. Director Casady attended many department meetings, met with variouspersonnel, and learned many things about fire and rescue services.

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2009-2010 Budget SummaryDepartment Total - $0

Administration: $843,137

Emergency Services Division: $20,037,481

EMS Transport Division: $4,124,674

Logistics Division: $511,532

Training Division: $365,965

Urban Search & Rescue (NETF1): $1,347,827

General Fund: $21,758,115

Ambulance Service Fund: $4,124,674

Urban Search & Rescue FEMA Funded: $1,347,827

Human ResourcesNumber of EEO Complaint Investigations ........................................................ 2Number of EEO Investigations On-going .......................................................... 1Number of EEO Investigations On-going over 60 days ..................................... 1

Number of Grievances Filed ............................................................................ 8Number of Grievances Withdrawn .................................................................... 0Number of Grievances Resolved at Department Level ..................................... 6

LFR Company Business InspectionsNumber of Inspections .............................................................................. 4,308Number of Preplans Completed ................................................................... 100

Investigations Provided by the Bureau of Fire Prevention

Number of Fire Investigations....................................................................... 191Number of Code Compliance Inspections ................................................. 1,736Number of Operational and Occupancy Permits Issued ............................. 1,800Number of Bomb Calls ................................................................................... 29Explosives and Ammo Pickups ...................................................................... 32Number of Arson Fires Worked ...................................................................... 29

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Kansas City MO 482,299 191.31 34 318.00 $128,949,373 $83,235,199 362 $172.58 $100,663.05 NoOmaha NE 454,731 56.81 40 192.00 $70,689,884 $67,715,884 749 $148.91 $116,457.80 No

St. Paul MN 281,253 407.91 67 55.40 $60,864,042 $54,673,164 596 $194.39 $128,949.24 No

Lincoln NE 254,001 0.00 74 90.38 $27,230,616 $21,758,115 844 $85.66 $90,467.16 Yes

Madison WI 235,419 481.97 81 76.41 $41,176,979 $37,169,512 635 $157.89 $110,989.16 No

Des Moines IA 200,538 187.88 108 82.00 $30,429,680 $22,107,680 694 $110.24 $105,293.01 No

Rockford IL 157,280 466.71 149 45.60 $37,513,966 $14,319,042 566 $91.04 $134,942.32 No

Average 295,074 256.08 79 122.83 $56,693,506 $42,996,942 635 $137.25 $112,537.39

Lincoln NE 254,001 0.00 74 90.38 $27,230,616 $21,758.115 844 $85.66 $90,467.16 Yes

Lincoln above/ 209below Average -41,073 -256 -5 -32.45 -$29,462,890 -$21,238,827 -$51.58 -$22,070.23

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Cities Similar* to Lincoln

Population est 2009 Source:Popluation Division, U.S. CensusBureau Release Date: July 1, 2009.

* Population between half & twiceLincoln’s that provide ambulancetransport and less than 500 milesdistance.

* Includes benefits in the amountof $3,297,770 as calculated by theCity of Lincoln Finance Departmentnot shown in LFR budget & does notinclude ambulance service orUS&R.

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2010/2011 Data

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Logistics Division

The Logistics Division isresponsible for a continuouspreventative maintenanceprogram for 60 vehicles toensure cost effective and safeefficient operation. Emergencyvehicles include 14 enginecompanies, 4 aerial pumpercompanies, 11 medic units, 1haz mat vehicle, and 1 mobileair unit. The department has 3reserve engine companies, 1reserve aerial pumper, 1 EMSSupervisor, 20 supportvehicles, 1 fire safety house, 1mass casualty decon trailer, 1tow vehicle, 1 tech rescuetrailer, 1 utility trailer and 1water rescue trailer.

Along with maintainingstation vehicles, the LogisticsDivision maintains allequipment mounted on thevehicles including generators,power saws and rescue tools. The Logistics Division

repairs and certifies 140SCBA’s, 300 face pieces, andthree breathing aircompressors and coordinatesannual pump test of 22apparatus. Coordinatestesting, inventory and repair for40,000 feet of fire hose,coordinates annual aerialtesting and ground laddertesting of 1,650 feet ofladders. Repairs andmaintains 14 lawn mowers, 14snow blowers and snowremoval at 13 fire stations, andshop/training facility.

An average of 600 plusapparatus repair orders aregenerated each year. LFRannual fleet mileage was433,769 miles.

All station repairs,remodels and additions aswell as planning and designwill go through the Chief of

Logistics and he will workclosely with purchasing andvendors. Also, all stationsupplies as well as FF gearalso is coordinated through ourLogistics Division.

Additionally, our driver’s re-certification is to becoordinated by the LogisticsChief. Along with Engine,Truck, and Medic unitsreplacement and purchase.

Logistics Division is alsoresponsible for research anddevelopment of alternate fuelsand vehicles.

The Logistics Divisionpersonnel consists of Chief ofLogistics Kendall Warnock,Apparatus Technicians RobKoranda and Robert Poe, aswell as Office Assistant StaceyBergis

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Urban Search &

Rescue - NETF1

In 1991, Lincoln Fire &Rescue became the sponsoringagency for Nebraska Task Force1 (NETF1). NETF1 is one of 28Federal EmergencyManagement Agency UrbanSearch & Rescue (FEMA US&R)task forces in the United States.

As a member of the NationalResponse Framework,personnel from Lincoln’s US&Rtask force have responded tomany disasters of national significanceincluding: the Oklahoma City bombing of theAlfred P. Murrah Federal Building in April 1995,the attacks on the World Trade Center towersand the Pentagon following the events ofSeptember 11, 2001to Louisiana andMississippi in the aftermath of HurricanesKatrina and Rita in September of 2005; toKansas to the tornado-devastated town ofGreensburg in 2007; Texas for Hurricane Deanin August 2007; and Georgia and Florida forHurricanes Dolly, Gustav, and Ike in 2008. In2009, NETF1 members assisted FEMA withcoordinating US&R personnel and resourcesfor the Presidential Inauguration in Washington,DC. In 2010 NETF1 members supported theearthquake in Haiti.

Of the approximately 175 NE-TF1 task forcemembers, 120 are Lincoln Fire & Rescueemployees. In 2011, NETF1 members

participated in over 3500 hours oftraining and exercises to enhanceand maintain our task forcereadiness for searching, locating,and rescuing persons reportedmissing as a result of a disasteror tragic incident. Task forceequipment, supplies, and a fleetof response vehicles valued atover $5M are maintained in aconstant state of readiness for

deployment. The task force must beable to deploy to natural of man-made disasterswithin four hours of notification by the FederalEmergency Management Agency.

Lincoln Fire & Rescue’s partnership with thefederal government has provided invaluabletraining and specialized equipment thatotherwise would not have been possible iffunded locally. Since 1991, the City of Lincoln,State of Nebraska, neighboring states andregion are beneficiaries of the knowledge andexperience that Lincoln Fire and Rescuepersonnel have acquired due to ourparticipation in the National Urban Search &Rescue program.

NETF1 looks to 2012 with excitement andanticipation. The team will move to theMunicipal Services Center (MSC) in 2012 andwill operate under the direction of Dan Wright,who was appointed as the ProgramCoordinator in late 2011

1 message from the mayor - lincoln.ne.govlincoln.ne.gov/city/fire/annual/11anrpt.pdf · karen stork...

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