1 mobility for all explorations into “understanding the way things are” jim sullivan clever...
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Mobility for All explorations into
“understanding the way things are”
Jim Sullivan CLever Retreat
6/14/01
C o l e m a n P r o j e c t
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Agenda
• vision
• design approach
• initial explorations
• strategic partnerships
• success model?
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“Mobility for All”
Vision
• NOT a “high tech” system designed exclusively for the disabled• an “inclusive system” that:
- lowers accessibility barriers- has universal acceptance/appeal- provides gateways to independence and richer social
interaction for those without transportation- transcends physical mobility and encompasses
communication, planning, and socialization, and learning
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Agenda
• vision
• design approach
• initial explorations
• strategic partnerships
• success model?
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Design ApproachUnderstand “how things are”
– identify supported users– analyze current systems, assistive approaches and environments
Envision the future “how things could/should be”– task/activity analysis scenario development– professional collaboration (Communications Arts, City of Boulder, caregiver communities etc.)
– develop conceptual frameworks & assistive prototypes– demonstrate, integrate, evaluate, and improve systems– identify new assistive frameworks and technologies– iterate!
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Agenda
• vision
• design approach
• initial explorations
• strategic partnerships
• success model?
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“understanding the way things are”
• environment: locations, landmarks
• navigation: information representation, cognitive challenges
• human factors: comfort, shelter, view, labels, accessibility
• safety: getting to and from the station, exposure to traffic, getting help
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environments
Skip - south Broadway
Table Mesa - Park and Ride
residential routes - Gillespie
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navigation
Table Mesa Park and Ride
What bus must I take to get to Pearl Street?
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navigation (map)Where am I?
Must I use this map?
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navigation (map)
or should I use this map?
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navigationThese maps are hard to understand … can I just use this schedule?
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navigation (schedule) But I want to go Pearl Street ..• What bus should I take?• When will I arrive?• Why is it organized like this?
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human factors
protection from traffic and elements? comfortable seating?
visibility of approaching buses?
clearlylabelednavigationalaids and landmarks?
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safety
“panic” buttons (Park & Ride only)• Do people living here use this stop?• Are there problems recognizing it
from other residential bus stops?
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Some “category” contrastsPark and Ride vs. passenger-only stops
– landmarks and labels– shelters– emergency support– lighting
Residential vs. “main street” stops– traffic safety– landmarks and labels– shelter and seating– support for special populations (ex: Mary Sandoe House)
Single route vs. multi-route stops– navigational challenges
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A closer look ...Park and Ride vs. passenger-only stops
– landmarks and labels– shelters– emergency support– lighting
Residential vs. “main street” stops– traffic safety– landmarks and labels– shelter and seating– support for special populations (ex: Mary Sandoe House)
Single route vs. multi-route stops– navigational challenges
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Single route vs. multi-route bus stops
Source: http://www.rtd-denver.com/SystemMaps/boulder.htm
single route stops
multi-route stops
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Navigational challenges: Single route vs. multi-route stops
Single route bus stop tasks:1. get on the bus headed in the correct direction2. get off the bus at correct destination
Multi-route stops: – service more than one bus route.
– some routes require changing buses!
– increased task complexity:1a. identify the “correct” bus (i.e. route and direction) must comprehend maps AND schedules
1b. get on the correct bus2a. get off bus2b. repeat 1a through 2a until at destination
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“What if”
Source: http://www.rtd-denver.com/SystemMaps/boulder.htm
you live here ...
and need to go here ...
“routing problem”
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Additional challenges:“the routing problem”
Main tasks 1. identify the “best route”2. get on “correct” bus3. get off the bus at the “correct” destination
What is the “best route”?
– for most people: minimize Ttotal travel time (?)
– in “unsafe” (high traffic/crime) areas: minimize Twait (?)
– for those with attention deficits:
minimize [# transfers + # stops] (?)
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Main tasks 1. identify the “best route”2. get on “correct” bus3. get off the bus at the “correct” destination
Determining the “best route”:
– for most people: minimize Ttotal travel time (?)
– in “unsafe” (high traffic/crime) areas: minimize Twait (?)
– for those with attention deficits:
minimize [# transfers + # stops] (?)
Additional challenges:“the routing problem”
rich opportunities tostudy in scenarios,
prototypes and user studies
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Main tasks 1. identify the “best route”2. get on “correct” bus3. get off the bus at the “correct” destination
Determining the “best route”:
– for most people: minimize Ttotal travel time (?)
– in “unsafe” (high traffic/crime) areas: minimize Twait (?)
– for those with attention deficits:
minimize [# transfers + # stops] (?)
Additional challenges: “the routing problem”
many “dual use” applicationsfor foreign travelers, etc.
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Web2gether
I-mail
QueryLens
MAPS
Hal’s EDCchessboard
• navigation?
• trip planning?
• location/environmental issues?
• communications?
• safety?
• human factors and comfort?
integration opportunities
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What’s next?
Understand “how things are”– Analyze other systems, assistive approaches and environments
Envision the future “how things could/should be”– task/activity analysis scenario development– professional collaboration (Communication Arts, City of Boulder, caregiver communities etc.)
– develop conceptual frameworks & assistive prototypes– demonstrate, integrate, evaluate, and improve systems– identify new assistive frameworks and technologies– iterate!
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C o l e m a n P r o j e c t
Collaboration Meeting
City of Boulder and
Cognitive Levers (CLever) Research Team
June 19, 2001
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Agenda
• vision
• design approach
• initial explorations
• strategic partnerships
• tentative project schedule
• success model?
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What about this “bus stop”?
a clearly labeled “landmark” with interesting graphics accessible design
comfortable sheltered area - with something to do while you wait