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1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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Page 1: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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NH Division of Community Based Care ServicesBureau of Behavioral Health

Payment and System Reform ProjectJune 10, 2011

Page 2: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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Current System

Page 3: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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NH’s Community Mental Health System

• 10 Community Mental Health Centers• 8 Peer Support Agencies• 1 Family Mutual Support Agency – NAMI NH

Page 4: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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CMHC’s• Responsible for providing a comprehensive array of

services to individuals residing in a region who meet the criteria for a “severe mental disability” as defined in state law and administrative rule.

• The primary safety net system in NH that provides services to Adults with Severe Mental Illness and Children with Serious Emotional Disturbance.

95% of BBH Medicaid Funding is targeted to this population.

Page 5: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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CMHC’s

• Services are comprehensive and provide the most effective treatment for individuals with a Severe Mental Disability

• Emergency Services• Therapy Services• Medication Services• Residential Supports and Supported Housing• Case Management• Individualized Resiliency and Recovery Oriented Services• Illness Management and Recovery• Supported Employment

Page 6: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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What are we trying to address through this project?

Page 7: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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Challenges = Need for Change

• Rate of growth and demand for services is unpredictable, and with the past few years experience is unsustainable.

• Challenges with a fee-for-service model of reimbursement– Does not promote or create incentives for an

efficient service delivery system– Reimbursement based on volume and number of

people served, not outcomes

Page 8: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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Challenges, continued– Unsustainable growth in expenses, inevitably lead

to the need for cost containment measures, which can further erode the community mental health system

– The system and the state are continually in a position of trying to do more, with less funding

– Need for new strategies to support NH’s 10-year Plan

– BBH’s federal mandate to ensure an efficient and effective service delivery system

Page 9: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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Beginnings of the project…

Page 10: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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Project Partners• NH Endowment for Health• NH Community Behavioral Health Association• NH Department of Health and Human Services• NH Bureau of Behavioral Health• Optumas Health Strategy• University of New Hampshire- Institute on Disability• National Association of State Mental Health Program

Directors (NASMHPD)• Substance Abuse and Mental Health Services Administration

(SAMHSA)• Centers for Medicare and Medicaid Services (CMS)• Consumers, Families, and community organizations that

partner with NH’s Community Mental Health services system to support individuals and families

Page 11: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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Approach to System Reform• Review of NH’s Community Mental Health System in

July 2009• Request for Technical Assistance from NASHMPD-

Fall 2009• Development of Underlying Goals and Principles to

guide the work of the project• Developed a comprehensive project plan• Stakeholder Meeting with CMHCs, Peer Support

Agencies, CMHC and PSA Boards- December 2009• Reviewed multiple national models for managed care

Page 12: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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Approach to System Reform, continued

• Through the support of the Endowment for Health, retained a Project Manager through UNH

• Retain an Actuarial Firm- Optumas, to assist with the program design, and rate setting work- Fall 2009

• Solicited the input of stakeholders• Finalized recommendations for a managed care

approach that best meets the needs of our population

• Established a Rate Advisory Committee• Developed a comprehensive concept paper

Page 13: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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Approach to System Reform, continued

• Awarded SAMHSA grant to implement outcomes measures and tools on a statewide basis- the CANS and the ANSA, as well as implement a web based reporting and tracking database

• Development of quality and outcomes measures• Ongoing consultation with the CMS in the

development of a 1915(b) managed care waiver application

• Budget presentations incorporated the model and the goals and principles of the project

Page 14: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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Goals and principles…

Page 15: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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Underlying Goals and Principles

Establish the road map and the benchmarks to guide the project, and ultimately measure its success

Revised on an ongoing basis using stakeholder feedback and our work with the project team

Page 16: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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Goals and Principles

• Inclusive of Active Participation• Restructure the funding of community mental

health services• Develop a plan to more effectively address the

needs of the uninsured• Focus on collecting outcomes data, and

supporting improved outcomes through performance based contracting

Page 17: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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Goals and Principles, continued

• Establish a Timely, Flexible and Responsive System of Care

• Ensure Transparency to Consumers, the Public, and Stakeholders

• Locally Driven Care• Risk is initially shared with the State, and as

the system matures, is transferred more to the provider in specific areas

Page 18: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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New Proposed Service SystemCURRENT NEWServices paid for on a fee for service. Services paid for on a

capitated paymentmodel.

No performance based contracts or accountability Outcomes driven systemfor improved outcomes. with Performance contracts

for providers.

10 CMHCs responsible exclusively for community Establishing 10mental health services. Prepaid Health Plans,

move to a network based model which integrates care

on a local level with other

service systems(ex. Substance abuse, other mental health providers, inpatient,

primary care)

Page 19: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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New Proposed Service SystemCURRENT NEW

No Risk to providers- paid for every service Begin with a shared risk provided model utilizing risk

corridors through contract, as the

system matures, and appropriate tools areput into place, move to full risk model.

Services are not integrated on a local level Integrated service model of leveraging Health

Homes provision within the

Affordable Care Act.

Page 20: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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Next steps….

Page 21: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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Next Steps

• Finalize rates to budget• Submit waiver application to CMS for review• Develop new contracts for prepaid health

plans• Implementation- January/February 2012

Page 22: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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To learn more…and keep informed

Page 23: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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Project Website

http://behavioralhealthreform.com/home

Page 24: 1 NH Division of Community Based Care Services Bureau of Behavioral Health Payment and System Reform Project June 10, 2011

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Contact Information

Erik G. Riera [email protected]

Greg Burdwood [email protected]