1 osha update 2 computer workstations our experience … · 9/22/2008 dts 1 1 osha update 1 osha...

9/22/20089/22/2008 DTSDTS 11

1 OSHA Update1 OSHA Update 2 Computer Workstations2 Computer Workstations

Our ExperienceOur Experience

3 Ed Boards3 Ed Boards

Brett Besser Brett Besser -- ErgonomistErgonomistSalt Lake Technical Center Salt Lake Technical Center -- OSHAOSHA

Presenter�

Presentation Notes�

Companies are touting products as Ergonomic. Unfortunately, style, form, and Aesthetics often take precedence.�

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OSHA UpdateOSHA Update

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ComplianceCompliance

Nursing Homes Nursing Homes –– VA To Be IssuedVA To Be IssuedShipbuilding Shipbuilding –– In ContestIn ContestStatsStats

0

500

1000

1500

2002 2003 2004 2005 2006 2007 2008

Year

Insp

ectio

ns

Inspections

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OutreachOutreachee--ToolsTools

Stand Alone Best PracticesStand Alone Best PracticesSafety and Health Topics Safety and Health Topics PagesPages

MiniMini--Google SearchesGoogle SearchesOther ProductsOther Products

Tool Box TalksTool Box TalksFact SheetsFact SheetsTip SheetsTip SheetsSuccess StoriesSuccess Stories

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Others Working on ErgoOthers Working on ErgoAmerican Occupational Health NursesAmerican Occupational Health NursesAssociation of Occupational Health ProfAssociation of Occupational Health ProfAmerican Dental AssociationAmerican Dental AssociationSociety for Diagnostic Medical SonographySociety for Diagnostic Medical SonographyAmerican Forest and Paper and Paper and Pulp American Forest and Paper and Paper and Pulp AssociationAssociationCrane, Hoist, and Monorail AllianceCrane, Hoist, and Monorail AllianceFoundry Association of AmericaFoundry Association of AmericaIndependent Electrical ContractorsIndependent Electrical ContractorsPrecision Precision MetalformingMetalforming AssociationAssociation

9/22/20089/22/2008 DTSDTS 66

EE--Tools Review and ModificationTools Review and Modification

Hospital and HealthcareHospital and HealthcarePrimary Primary –– Workplace Violence, Workplace Violence, bloodbornebloodborne, , Laser Plumes, ErgoLaser Plumes, Ergo

AOHP AOHP –– ““Beyond Getting StartedBeyond Getting Started””http://www.aohp.org/About/documents/GSBeyond.pdf

AOHN AOHN –– ““Ergo ResourcesErgo Resources””http://http://www.ergoresources.orgwww.ergoresources.org//

SDMS SDMS –– Developing their own module for Developing their own module for Hospital eToolHospital eTool

http://www.aohp.org/About/documents/GSBeyond.pdf

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HospitalHospitalSDMS SDMS –– ““Industry Standards for the Prevention of Work-Related Musculoskeletal Disorders in Sonography”Taking their document and turning it into a stand alone module

Clinical ServicesRadiologyPhysical TherapySonography

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Electrical Contractors Electrical Contractors –– IECIECReview eReview e--Tool in 2007Tool in 2007

Baggage HandlingBaggage HandlingAlliance wanted Employee Helping Alliance wanted Employee Helping ThemselvesThemselves

StretchingStretchingNot Supported by LiteratureNot Supported by LiteratureSome Support forSome Support for WarmWarm--upupCurrently trying to come to a consensus on this.Currently trying to come to a consensus on this.

9/22/20089/22/2008 DTSDTS 99

Tool Box Talks, Fact SheetTool Box Talks, Fact SheetLifting & Carrying Lifting & Carrying –– CHMACHMA(crane, hoist, monorail)(crane, hoist, monorail)

Employee Guidelines for Safe Employee Guidelines for Safe Carrying and Transporting Carrying and Transporting Loads Loads Management Guidelines for Management Guidelines for Safe Carrying and Safe Carrying and Transporting Loads Transporting Loads Hazard Evaluation Checklist Hazard Evaluation Checklist for Lifting, Carrying, Pushing for Lifting, Carrying, Pushing or Pulling or Pulling Alternates to Manual handling Alternates to Manual handling of Individual Containers of Individual Containers

Computer Issues Computer Issues –– NTSPNTSPLaptop ComputersLaptop Computers

9/22/20089/22/2008 DTSDTS 1010

Tool Box Talks, Fact SheetTool Box Talks, Fact Sheet

ADA ADA -- Hand Pain Hand Pain Ergo TipsErgo Tips––Hand PainHand Pain

Forging Industry Assoc Forging Industry Assoc Reduce the Risk of Back Injuries Tips SheetReduce the Risk of Back Injuries Tips Sheet

Precision MetalPrecision Metal--Forming Assoc.Forming Assoc.PMA Ergonomics ChecklistPMA Ergonomics Checklist

PMA Reduce the Risk of Back InjuriesPMA Reduce the Risk of Back Injuries

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Tool Box Talks, Fact SheetTool Box Talks, Fact Sheet

Taco BellTaco Bell

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Success StoriesSuccess StoriesAmerican Forest & Paper Association (AF&PA) andAmerican Forest & Paper Association (AF&PA) andPulp and Paper Safety Association (PPSA)Pulp and Paper Safety Association (PPSA)

Cart to Transport Heavier Items Long Distances (Aug. 2007) Cart to Transport Heavier Items Long Distances (Aug. 2007) Clearing Product Jams (May 2008) Clearing Product Jams (May 2008) Emptying Cutter Scrap Receptacles (May 2008)Emptying Cutter Scrap Receptacles (May 2008)Glue Table for Paper Roll Headers (July 2007) Glue Table for Paper Roll Headers (July 2007) Inserting Spindle into Paper Roll (July 2007) Inserting Spindle into Paper Roll (July 2007) Moving Paper Rolls (May 2008) Moving Paper Rolls (May 2008) Operation for Cap Sheets and Corner Post (May 2008) Operation for Cap Sheets and Corner Post (May 2008) Plastic Strap Spool Assembly (May 2008) Plastic Strap Spool Assembly (May 2008) Replacing Wire Spool on Baler (May 2008) Replacing Wire Spool on Baler (May 2008) Stacking Corrugated Boxes with Corner Stacker (July 2007) Stacking Corrugated Boxes with Corner Stacker (July 2007) Transport and Instillation of Bailing Wire Coil (Aug. 2007) Transport and Instillation of Bailing Wire Coil (Aug. 2007) Transporting Cutting Dies with Hand Truck (Oct. 2006) Transporting Cutting Dies with Hand Truck (Oct. 2006)

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Success StoriesSuccess Stories

NTSPNTSPAsset Distribution FacilityAsset Distribution FacilityDual MonitorsDual MonitorsLaddersLadders

Standard Format Standard Format –– Developed Developed Waiting for Final ApprovalWaiting for Final Approval

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Standard FormatStandard Format

Company NameCompany NameIndustryIndustryTaskTask# of Employees# of EmployeesSuccess BriefSuccess Brief

Narrative of the ProblemNarrative of the ProblemNarrative of the SolutionNarrative of the SolutionNarrative of ImpactNarrative of ImpactPictures Pictures

Before and AfterBefore and After

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http://www.osha.gov/SLTC/ergonomics/success_stories.htmlhttp://www.osha.gov/dcsp/compliance_assistance/success_stories.html#Success

http://www.osha.gov/SLTC/ergonomics/success_stories.html

http://www.osha.gov/SLTC/ergonomics/success_stories.html

http://www.osha.gov/dcsp/compliance_assistance/success_stories.html#Success

http://www.osha.gov/dcsp/compliance_assistance/success_stories.html#Success

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Computer WorkstationsComputer Workstations

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Let Me Tell You a StoryLet Me Tell You a Story

Completely Completely new Building new Building in 2004in 2004Open Open ArchitectureArchitecture

Cube FarmCube Farm

Presenter�


Let me tell you a story about our experience when We built a new building in 2003 to 2004 The design was to be an open architecture to improve communication and heating and cooling. �

9/22/20089/22/2008 DTSDTS 1818

Our AdvantagesOur Advantages

Desks are Assigned to a PersonDesks are Assigned to a PersonNo Sharing No Sharing

Few People Work Exclusively at the Few People Work Exclusively at the DeskDeskAlready Had Adjustable SeatingAlready Had Adjustable SeatingErgonomist on StaffErgonomist on Staff

Presenter�


We did have some advantages that other employers may not have. Each employee is assigned a desk. There is not daily sharing, so adjustments are made infrequently. Few workers are chained to the their desk. Lots of freedom to stand, walk, stretch, work out. We already had ergonomic seating from prior initiatives in the 90’s. Had fully functional chairs from Ergogenisis (bodybilt), neutral posture, Cramer, Herman Miller, and Steel case. We had an ergonomist on staff to assist in the appropriate decisions. �

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Our DisadvantagesOur DisadvantagesGSA GSA

Provides a Designer Who Has A SupplierProvides a Designer Who Has A SupplierThey come in and Tell you what vendor to They come in and Tell you what vendor to useuse

#1 #1 -- Prison ProductsPrison Products

Little Chance for Specification Little Chance for Specification –– Unless You Unless You Know What You WantKnow What You Want

Presenter�


But being a federal agency we had to deal with GSA. They provide a building designer that has a tie in with a furniture manufacturer. They tell you what you can get and then you have to play games to get back to what you want/need. There is little opportunity for input about what you want.�

9/22/20089/22/2008 DTSDTS 2020

Guiding Principle Guiding Principle –– You Are All Alike You Are All Alike Conformity RulesConformity Rules

Presenter�


This is the primary view of the staff we are working with.�

9/22/20089/22/2008 DTSDTS 2222

The Way We Really AreThe Way We Really Are

66’’55”” to 4to 4’’1010””30ish to 80ish30ish to 80ishFull Time to Full Time to 10% Computer 10% Computer UsersUsersLaptop to Multi Laptop to Multi Screen Desk Screen Desk TopTop

9/22/20089/22/2008 DTSDTS 2323

Standard Paradigm Standard Paradigm

Aesthetics over Functionality Aesthetics over Functionality –– How Will it How Will it Look if We Have a TourLook if We Have a Tour

Presenter�


We had to mount a major effort to convince management that there was more to a proper work station than aesthetics and we had to convince GSA that low bidder was not going to work in this situation.�

9/22/20089/22/2008 DTSDTS 2424

Traditional ApproachTraditional ApproachOffice Designer Is Turned LooseOffice Designer Is Turned LooseProvide a Standard (fixedProvide a Standard (fixed--height height Workstation That Looks GreatWorkstation That Looks GreatReceive Complaints or log injuriesReceive Complaints or log injuriesModify with AddModify with Add--ons (Bandons (Band--Aids) to make Aids) to make furniture useablefurniture useable

Keyboard trayKeyboard trayFoot restsFoot rests

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We We DidnDidn’’t t Want Want To Go To Go Down Down That That RoadRoad

Presenter�


There were significant administrative obstacles to getting what we needed.�

9/22/20089/22/2008 DTSDTS 2626

Workstation Guidelines Workstation Guidelines

Computer Workstation eComputer Workstation e--ToolToolwww.osha.gov/SLTC/etools/

computerworkstations/index.htmlANSIANSI--HFES 100HFES 100--19881988BSRBSR--HFES 100 HFES 100 -- Human Factors Engineering of Human Factors Engineering of Computer Workstations Computer Workstations –– 03/200203/2002

Final Release Final Release -- 10/200710/2007

Personal ExperiencePersonal Experience

Presenter�


We based our recommendations on the OSHA Computer Workstation eTool which was based on work done for HFS 100.�

9/22/20089/22/2008 DTSDTS 2727

Workstation Guidelines Workstation Guidelines

Wanted a Workstation to Accommodate Wanted a Workstation to Accommodate These PosturesThese Postures

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What We Wanted What We Wanted Aesthetically PleasingAesthetically PleasingAdjustable To Fit Staff Adjustable To Fit Staff

No Keyboard TraysNo Keyboard TraysUnstable and Puts Monitor too HighUnstable and Puts Monitor too HighExpensive ($75Expensive ($75--$450)$450)Good for MultiGood for Multi--User or Current EquipUser or Current Equip

No FootrestsNo FootrestsAnchors and Limits MovementAnchors and Limits Movement

Presenter�


From our past experience we decided that we wanted full adjustability for the desk height. We had not had a good experience with the use of keyboard trays or footrests. We wanted to maintain neutral body postures We wanted to utilize a corner placement of the monitors and of course management wanted the whole thing to be pretty.�

9/22/20089/22/2008 DTSDTS 2929

What We Wanted What We Wanted

Under work surface height 22Under work surface height 22”” to 28to 28””Monitor so gaze angle is 15 to 20 Monitor so gaze angle is 15 to 20 degrees belowdegrees belowCorner Monitor Placement Proper Body Corner Monitor Placement Proper Body PosturesPosturesStraight Leading Edge to Limit ReachesStraight Leading Edge to Limit Reaches

9/22/20089/22/2008 DTSDTS 3030

Our ApproachOur ApproachBasic Premise Basic Premise -- Feet flat on the floor Feet flat on the floor Test SitTest Sit

We had 3 StandWe had 3 Stand--Alone Height Adjustable Alone Height Adjustable DesksDesksCreated 24Created 24””, 26, 26””, and 28, and 28”” Sample Sample

Asked all to test at different heights Asked all to test at different heights Subtle Counseling on Desirable Parameters Subtle Counseling on Desirable Parameters --Ordered to Their DesiresOrdered to Their Desires

Presenter�


24, 26, 28 was undercounter height Tried to get shorter folks to take shorter desks. �

9/22/20089/22/2008 DTSDTS 3131

Whoa Whoa –– Wait a Wait a GollGoll--Darn MinuteDarn Minute

Met With A Met With A Little Little ResistanceResistance

StaffStaffVendorsVendorsManagementManagement

9/22/20089/22/2008 DTSDTS 3232

ResistanceResistanceStaffStaff

Felt Shorter Desk was Felt Shorter Desk was DegradingDegradingWanted Maximum Wanted Maximum StorageStorage

Shorter = LessShorter = LessDual Duty Dual Duty ––Reading/Writing and Reading/Writing and ComputerComputer

Presenter�


“Why do I have to sit at a short desk” Shorter cabinets had one fewer drawers.�

9/22/20089/22/2008 DTSDTS 3333

ResistanceResistance

Manufacture Resisted LoweringManufacture Resisted LoweringAlso Had Installation CrewAlso Had Installation Crew

More Time and OversightMore Time and OversightCustom Ordering of EquipmentCustom Ordering of Equipment

9/22/20089/22/2008 DTSDTS 3434

ResistanceResistance

Convinced Convinced Management that Management that Rounded was more Rounded was more FengFeng ShuiShuiThey Had These They Had These Pieces in StockPieces in Stock

9/22/20089/22/2008 DTSDTS 3535

ResistanceResistanceManagementManagement

Management Wanted the Management Wanted the Look of Rounded CornersLook of Rounded CornersAfraid of the HodgeAfraid of the Hodge--PodgePodge LookLookDidnDidn’’t want the hassle of t want the hassle of special orders.special orders.

There would be Continued There would be Continued special order as employees special order as employees moved.moved.

http://www.furniturewholesalegroup.com/inventory-display.asp?id=workstation

9/22/20089/22/2008 DTSDTS 3636

Address the Resistance Address the Resistance –– We Split We Split the Baby the Baby

9/22/20089/22/2008 DTSDTS 3737

Score 1 For FunctionScore 1 For Function

Split the Split the Work TopWork Top

Computer Computer AreaAreaPaper Work Paper Work AreaAreaStorage Storage AreaArea

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Created a Keyboard CornerCreated a Keyboard Corner

2424”” Floor to Floor to Bottom of Bottom of table table ––LowestLowestStill Still Maintained Maintained StorageStorage

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7 Separate Work Configurations7 Separate Work Configurations

2424”” Lowest Lowest -- 44’’1010”” to 5to 5””66”” 23%23%2525”” -- 44’’1010”” to 5to 5””66”” 6%6%2626”” -- 55’’44”” to 6to 6’’ 4%4%2727”” -- 55’’44”” to 6to 6’’ 2%2%2828”” -- 55’’66”” to 6to 6”” 22”” 4%4%3030””-- Std Std -- 55””1010”” to 6to 6’’44”” 63%63%3131”” -- -- 66’’22”” to 6to 6’’77”” 2%2%

Presenter�


For one person we could probably even go lower than 24” Originally started with 2”increments but recently started adjusting to 1” Many of the 30” could probably be lowered, mine included, if we took the time and if the workers spent more time at their desk. �

9/22/20089/22/2008 DTSDTS 4040

ConfigurationsConfigurations

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Score 1 for AestheticsScore 1 for AestheticsWent on Went on Vacation and Vacation and the Vendors the Vendors took Overtook OverScramble to Scramble to AccommodateAccommodate

Removed Chair Removed Chair ArmsArmsTurned Arms Turned Arms AroundAroundLowered Arms to Lowered Arms to Be Same as Desk Be Same as Desk HeightHeight

9/22/20089/22/2008 DTSDTS 4242

What We AccomplishedWhat We Accomplished100% Satisfaction 100% Satisfaction –– Especially ShorterEspecially Shorter

Reduced Neck FatigueReduced Neck FatigueReduced Wrist and Forearm PainReduced Wrist and Forearm PainReduced Pain In LegsReduced Pain In LegsNo Reduction In Buttock PainNo Reduction In Buttock Pain

We Still Have ManagementWe Still Have Management

Fine Tune the Desk Heights and Chairs Fine Tune the Desk Heights and Chairs on an Ongoing Basison an Ongoing Basis..

Have Lowered 10 More Since Initial SetupHave Lowered 10 More Since Initial Setup

9/22/20089/22/2008 DTSDTS 4343

OSHA eOSHA e--Tools and Topics Tools and Topics PagesPages

You Are The AnswerYou Are The Answer

9/22/20089/22/2008 DTSDTS 4444

OSHA Electronic Products OSHA Electronic Products

e-Tools & Topics Pages

Help Workers Help Themselves

9/22/20089/22/2008 DTSDTS 4545

What Are TheyWhat Are They ((www.osha.govwww.osha.gov))

eToolseTools are "standare "stand--alone," interactive, alone," interactive, WebWeb--based training tools on occupational based training tools on occupational safety and health topics. They are highly safety and health topics. They are highly illustrated and utilize graphical illustrated and utilize graphical menusmenus……........

9/22/20089/22/2008 DTSDTS 4646

What Are TheyWhat Are They

The The OSHA Safety and Health TopicsOSHA Safety and Health Topicswebsite has assembled a wide variety of website has assembled a wide variety of information on more than 150 topics to information on more than 150 topics to provide users relevant reference materials provide users relevant reference materials including standards, directives, training including standards, directives, training materials, etc. materials, etc.

http://www.osha.gov/SLTC/index.html

9/22/20089/22/2008 DTSDTS 4747

Living Living DocumentDocument

We Need Your We Need Your HelpHelp

Option #1Option #1

General General Readership Readership InputInput

9/22/20089/22/2008 DTSDTS 4848


IF YOU HAVE IF YOU HAVE TECHNICAL TECHNICAL QUESTIONS ON QUESTIONS ON USE OF THE USE OF THE OSHA WEB SITEOSHA WEB SITE

Electronic Mail Electronic Mail FormFormWebsite Error Website Error ReportReport

9/22/20089/22/2008 DTSDTS 4949

Option #2Option #2

Editorial BoardsEditorial Boards


9/22/20089/22/2008 DTSDTS 5050

Ed BoardsEd Boards

Federal Federal Employee as Employee as EditorEditorAnyone With Anyone With Interest and Interest and Knowledge as Knowledge as a Board a Board MemberMember

9/22/20089/22/2008 DTSDTS 5151

Thank YouThank YouBrett BesserBrett Besser

Salt Lake Technical CenterSalt Lake Technical Center8660 South Sandy Parkway8660 South Sandy ParkwaySalt Lake City, UT 84070Salt Lake City, UT [email protected]@dol.gov

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