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    PERCEPTION

    Made by :VandanaMFM/11/2098

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    Definition

    Perception may be defined as the process of selecting,organizing and interpreting or attaching meaning to eventshappening in environment.

    Perception is the mental process used to select, organizeand evaluate stimuli from the external environment tomold it into a meaningful experience.

    Perception is both physical and psychological. It is theprocesses by which the inputs are received from theenvironment (stimuli) are selected, analyzed, organized

    and interpreted and recorded (the recordings can be keptfor future use).

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    Factors influencing Perception

    Perceiver Target Situation

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    PERCEPTION SENSATION

    Physical and PsychologicalProcess

    Physical Process

    Inputs are received from the

    environment (selected,analyzed, organized,interpreted and recorded)

    Data is received through

    sensory organs like hearing,seeing, touching etc.

    The recordings are kept for

    future use.

    The recordings are used

    immediately.

    More Broader and Complex Less Broader and Complex

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    Factors That Influence Perception

    Factors in the situation Time

    Work setting

    Social setting

    Factors in the perceiver Attitudes Motives

    Interests

    Experience

    Expectations

    Factors in the target Novelty Motion

    Sounds

    Size

    Background

    Proximity

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    The perceptual process

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    Perceptual Process

    Stimuli In the form of people, objects, events, information,

    conversation

    Receiving

    Through sensory organs. Recording Through perception (psychological process)

    Selection of Stimuli

    External Factors size, contrast, movement etc. (chips

    packets, big bazaar ads) Internal factors (interest , exp)

    Organization of Stimuli figure ground, grouping,

    simplification & closure.

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    Interpretations & Action

    People become judgmental as well and tend to interpret things

    as good or bad, beautiful or ugly etc.

    Actions are the output aspect of perception process. They are

    in terms of Covert (change in attitudes, feelings etc) & Overt

    (visible behavior).

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    Externals Attention Factors

    Intensity

    Size

    Contrast

    Repetition

    Motion

    Novelty& familiarity

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    Internal Set Factors

    Learning & perception

    Perceptual set in the workplace

    Motivation & perception

    Personality & perception

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    Perceptual selection Consumers are often in a state of sensory overload, exposed to

    too much information and are unable or unwilling to process

    all of the information at their disposal. Perceptual selectivity occurs when people attend to only a

    small portion of the stimuli that they are exposed to.

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    Perceptual Organization

    Whenever people are over loaded with information,they try to simplify it to make it more meaningful andunderstandable.

    Simplification helps to make things moreunderstandable because the perceiver has beenable to reduce the complexity by eliminating some ofthe things which are less important.

    When faced with incomplete information, people fillup the Gaps themselves to make the informationmeaningful. This may be done on the basis of pastexperience, past data or hunches.

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    Continuity e.g. modifying a new innovation andreleasing into the market.

    Proximity e.g. a family or a formal work team

    Similarity

    e.g. all blue-collared workers Perceptual Constancy recognition of a fruit, printed

    photograph etc.

    Perceptual Context e.g. gesture of patting the back(home & orgl context)

    Perceptual Defense - The people have discomfort toreceive stimuli which are unpleasant to them hence theyadopt defensive posture like denial, modification &distortion, recognition but refusal to change

    Perceptual Organization

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    Perceptual grouping

    Closure

    Continuity

    Proximity

    Similarity

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    Perceptual constancy : It gives a person asense of stability in a changing worlds. Thisperception permits the individual to havesome constancy in a tremendously variableand highly complex world.

    Perceptual context : The highest most

    sophisticated form of perceptual organizationcontext

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    Perceptual defense

    Denial

    Modification and distortion

    Change in perception Recognition but refusal to change

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    Halo Effect - Drawing a general impression about an individualon the basis of a single characteristic

    Stereotyping - Judging someone on the basis of ones

    perception of the group to which that person belongs. Attributions - Tendency to find a logic for each and every

    action or behavior by interpreting them as caused by certainfactors.

    First Impression - People evaluate others on the basis of first

    impression. Impression ManagementSelf Presentation

    Social Perception

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    Impression Management

    The process of impression management

    Impression motivation

    Impression constructions

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    Employee impression management strategies

    Demotion preventive strategies :

    Accounts

    Apologies

    Dissociation

    Promotion enhancing strategies

    Entitlements

    Enhancements Obstacle disclosures

    Association

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    Various impression management tactics

    One should be on the look out for high probability

    impression management

    Attempt to minimize personal situational and organization

    features

    One should look for ulterior motives and avoid being

    overly influenced

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    Thank you