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GLOBAL TRENDS & FORECASTS, 2014

December 2013 MATTHEW STYCHResearch Director - Asia-Pacific

ROBERT GREGORYGlobal Research Director

Drivers of change in international retail

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1. Setting the Scene

2. Trend Drivers

3. Future Trends #1 Proliferation of channels #2 Bringing social media into the store #3 Taking the store to the shopper #4 The end of pure-play #5 The importance of storytelling

4. Key Takeaways

ContentsContents

1. Setting the Scene

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What Planet Retail has been talking about in 2013:

1. Setting the Scene1. Setting the Scene

Notes: Based on Planet Retail News & Insight articles between 1 Jan and 1 Dec 2013.Source: Planet Retail

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1. Setting the Scene1. Setting the Scene

Developments we will be monitoring in 2014 and beyond:

WESTERN EUROPEMarch: TESCO UK acquires family-friendly restaurant chain, Giraffe; reveals plans for wider instore roll-out.

NORTH AMERICASeptember: TESCO exits the US selling its Fresh & Easy operation to investment firm Yucaipa.

LATIN AMERICASeptember: CASINO completed its control over Brazil operation, reaching an agreement with the Diniz family.

SUB-SAHARAN AFRICAAugust: SPAR South Africa announces plans to enter the Angola market expecting to open its first store in early 2014.

MIDDLE EAST & NORTH AFRICAMay: CARREFOUR spins off MENA operations to franchisee.

CENTRAL & EASTERN EUROPEMarch: AUCHAN receives regulatory clearance to acquire Real hypermarkets in Russia.

OCEANIANovember: Amid damaging price wars COLES and WOOLWORTHS join the Australian Food and Grocery Council in signing a new code of conduct.

ASIAAugust: International retailers continued to experience difficulties in the Chinese market, culminating in TESCO’s withdrawal.