1 rey intercultural orientation 2006 armm
TRANSCRIPT
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Asalam AlaikumMABUYAY!
Shalom!Greetings of Peace!
Rey
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How was your trip? Enough sleep?
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Intercultural Differences,
Crosscultural ValuesRey Ty
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Structure
Int’l Programs (Dr. Deb Pierce)
College of Liberal Arts & Science
Center for S.E.Asian Studies
Int’l Train’g Office (Dr. Lina Ong)
Nancy Schuneman
Dr. JayaGajanayake
Dr. Susan Russell
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PROJECT DIRECTORS
• Dr. Lina Davide Ong • Dr. Susan Russell
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TRAINING COORDINATORS• Rey Ty (Chi-Noy)
• Ida Mandica (Indonesian)
• Nalika Diyadawa (Sri Lankan)
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IF YOU HAVE PROBLEMS
• Level 1: TALK TO TRAINING COORDINATORS FIRST – REY– IDA – NALIKA
• Level 2: THEN TO DR. LINA DAVIDE-ONG
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ITO Staff• Lina Ong
– Davide– Doctorate– Davide: UN Ambassador
• Ida Mandica– Ph.D. Candidate– Priayi– Platinum & Coal Mine
• Nalika Diyadawa– Finishing Master’s degree this summer
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My Origins• Father• Mother• Born & Raised• Lived in
• Travel
• China• Leyte• Chinatown, Manila• Quezon City; Paris, France;
Berkeley, U.S.A.; DeKalb• Asia (Bangladesh, Cambodia, China,
HK, Indonesia, India, Japan, Malaysia, Pakistan, Taiwan, Singapore, Thai)
• Europe (Austria, Belgium, Denmark, France, Germany, Italy, Luxemburg, Monaco, Spain, Switzerland, UK)
• Americas (Argentina, Brazil, Canada, Chile, Mexico, U.S.)
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• Education • M.A.: Univ Calif Berkeley• Certificate courses: Univ. Paris
(Sorbonne); Univ. Strasbourg (IIDH)
• M.A.: NIU • Doctoral Student
• Teaching • U.P. Diliman, Philippines• EIP/CIFEDHOP, Switerland
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But in the U.S.• As you will see during your stay, what your
background is and who your connections are, are not important.
• What you can do is important.
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I HAVE BEEN TO:
Lanao del SurMaguindanao
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Lumad Communities
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Northern Mindanao
Bukidnon,
Camiguin,
Misamis Oriental
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Central MindanaoNorth CotabatoSouth Cotabato
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Western MindanaoLanao del Norte,
Zamboanga del Norte, Zamboanga del Sur
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Southern MindanaoDavaoDavao del NorteDavao del Sur
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1 cent (penny)
5 cents (nickel)
10 cents (dime)
25 cents (quarter)
Using U$ Currency
Coin Denomination$
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COINS
• 1 PENNY• 1 NICKEL• 1 DIME• 1 QUARTER
• 1 CENT• 5 CENTS• 10 CENTS• 25 CENTS
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Using U$ Currency
•Be familiar with US currency to avoid costly mistakes.
•Be sure to check the denomination of each bill before giving it out in payment.
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MONEY
• BILLS– $1– $5– $10– $20– $50– $100– $500– 1,000
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MAIL LETTERS
• ZIP CODE: 60115
• Mailboxes
• BUY STAMPS – HOTEL FRONT DESK– VENDING MACHINES
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HUSKIE BUCKS
• RESTAURANTS
• VENDING MACHINES
• PHOTOCOPIES
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TELEPHONE
• LONG DISTANCE: (1)
• AREA CODE: (815)
• COUNTRY CODE:
• CITY CODE:
• PHONE NUMBER
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Using the Telephone
Numbers to dial:
Domestic:
0 + (area code) + seven digit number
International call:
011 + 63 + 88 + phone number (landline)
011 + 63 + cell phone number
____________________________
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Telephone Etiquette When you call someone, it is polite to identify
yourself
Call between 9 am & 10 pm only, unless it is an emergency.
Except if you are told it is ok to call earlier or later.
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You can find these in-house restaurants and cafeterias in the Holmes Student Center.
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Right outside NIU
• Village Commons Bookstore area (VCB)– Great Wall Chinese restaurant – Subway– Pita Pete’s– Shelley’s
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Downtown DeKalb
• The House Café
• Thai Restaurant
• It’s Greek to Me Greek Restaurant
• Mexican Restaurant
• Irish Pub
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Shopping Area• Wal-Mart• Best Buy• TJ Maxx• Border’s Books & Café• Barnes & Noble Books & Café • J.C. Penney• Target• Kohl’s• Bed, Bath & Beyond• 2 Dollar Stores• Michael’s Arts & Crafts
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FoodMost grocery stores have an
Asian or an international section.
Restaurants in the United States range from inexpensive "fast-food" to very expensive restaurants
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FOOD• VENDING MACHINES
• 24-HOUR GROCERY
• CORNER STORES: 7-11, VCB 2ND FLOOR
• KOSHER (Closest to Halal)
• HOT OR CHILI SAUCE
• “ORIENTAL SECTION”– RAMEN NOODLES– SOY SAUCE
• VEGETABLE SECTION
• Read Food Labels
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Sariling Sikap
• Recycling Bin
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Mailboxes:
One is located in front of the Holmes Student Center (left side, if you are facing the library)
The other one is at a kiosk (gazebo-like structure) located on the right side of the Center
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The Recreation Center offers weight lifting and exercise machines, racket ball courts, and indoor multi-purpose courts.
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Smoking
NOTE:
It is also customary, when with others, to ask if they object to your smoking (particularly when you will be together).
Smoking is not permitted in many public areas.
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Fire Prevention
Know where the nearest is.
Unplug anything before you leave your room.
Notify the police department if there is a fire.
Notify Dr. Lina Ong of your situation as soon as possible.
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Enculturation process of learning the culture of
your birth
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Acculturation process of learning a culture
different from your native culture
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Understanding the U.S.
Culture
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U.S. Cultures• Dominant Western-European-American Culture
• Minority Cultures– African American, Native American– Asian American, Latino
• Subcultures– Gothic, 50s, 60s, Punk
• Alternative Culture or Counter-Culture– Environmental, Pro-Labor, Generic, Prosumer, Anti-
war
• Suppressed or Minoritized Cultures– Homeless, People with HIV/AIDS, orphans, youthful
offenders…
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Minorities in USA Today
12% African American
13% Latinos (Hispanic)
4% Asian and Pacific Islanders
1% Native American
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DIVERSITY
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Low Power Distance
• Low Power Distance• Egalitarian• Power sharing & evenly distributed among
citizens• Superiors treat subordinates as equals• Subordinates treat superiors as tequals• Mutual equal treatment• Two-way communication• Earned status & achievement, success
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Task Orientation
• Accurate Information
• Logic Oriented
• Efficient & practical
• Time: be punctual; respect others; insulting to those who wait
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Direct Communication
• Short, direct answer shows respect for others• A yes is a yes; a no is a no; certainty (or uncertainty
avoidance)• Give direct factual answers for information• Fouls: No teasing, no bullying, no discrimination, no
racism allowed• Say what you think (nicely) & it will not be taken
personally• “Hi, Hello” to everyone; friendly• Short-term fluid relationship• Competition & confrontation• Future focused
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Individualism
• I have my own identity
• I have my own opinion & I speak for myself
• Take initiative
• My behavior reflects on me
• Nuclear family
• Individuals & students speak up
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Privacy
• Enjoy having time & space for themselves• Ask permission to borrow something or to
interrupt a conversation• I own my property• Label personal items in a community setting
to set them apart from the group’s items• Ok to have private conversations & not
include everyone• Telephone Calls: ID yourself, not before 9AM,
not after 10PM
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Different Concept of Hospitality• Planned
• Advance notice
• Make your own arrangements other than what is communicated to you
• Guests pay their own transportation & restaurants, unless if your hosts say they will pay
• Hospitality is a special occasion
• Bring a gift; thank your host; send a Thank You card or telephone the next day to thank
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Low Context
• Informal• Nothing matters, anything goes, within reason• What you know is important• Do not be offended by the casual atmosphere• They do not know what your rules are: so leave
them at home!• Address people by their given names, unless
others use titles• Let’s have lunch together some time: it’s saying
“Goodbye.”
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Punctuality
• Time oriented
• Structured
• Use time efficiently
• Plan their day & saving time is a virtue
• Activities happen at the announced time; full attention required; informal chatting happens before or after the event
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Personal Space
• Avoid physical contact
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COURTESY
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DIGNITY
• There is dignity in all work: manual, mental and all.
• Factory work, university work, grocery work, restaurant work
• Garbage collectors, custodians, & chambermaids might earn more money than professors!
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RESPECT
• Treat everyone with respect.
• Treat others as you want to be treated.
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NON-DISCRIMINATION
• Treat people of all colors equally: black, brown, white…
• Treat people of different incomes equally: poor, middle class, rich
• Treat people of all professions equally: drivers, janitors, custodians, professors, waitresses, directors, secretaries
• Treat people of different weight, height, appearance, etc. equally
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GREET
• Greet everyone who you work with or who works with you or for you
• Drivers, secretaries, instructors, waiters, waitresses
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4 MINIMUM WORDS
• 1. Hi!
• 2. Please…
• 3. Thanks!
• 4. Bye!
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SAY…
• SAY “HELLO” TO JOCELYN & OTHER STAFF MEMBERS IN THE HOTEL
• GREET & THANK DRIVERS– Chris, Chuck, Reid, & Ron
• SAY THANK YOU (OR “YOU’RE WELCOME”) WHEN PEOPLE THANK YOU
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TAKE YOUR OWN PHOTOS
• We will take official photographs
• Please take your own photos with your cameras
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CROSSING THE STREET
• Do not jaywalk
• Make sure the light for pedestrians is green.
• When crossing a pedestrian lane, first, turn your head left & look left, then wave a “thank you” sign or say “thank you”, cross carefully, and turn your head right and look right, then make a “thank you” sign, and cross carefully.
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FIRST BRUSH W/ U.S. CULTURE
• FIGHT IN THE CAFETERIA
• People Kissing in Public in front of you
• WHAT TO DO?
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Months Living in New Culture
1 2 3 4 5 6
Acc
epta
nce
of N
ew C
ultu
re
High
Low
Frustration
Understanding
Elation
Stages of Culture Shock
Daniels & Radebaugh, Int’l Business
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Honeymoon Honeymoon Culture of Recovery & Origin Adjustment Adjustment Overseas Home Disorientation Confrontation with Disorientation the new culture Confrontation with self and/or familiar
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Clash Clash of of
Cultures?Cultures?
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Implications for Us
• Be conscious of your own nonverbal behavior• Avoid judging other’s behavior by your values• Recognize that the learning environment in the
U.S. may differ from what the you are accustomed to
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Are we Are we stereotypingstereotyping
??Stop!Stop!
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Generalizing Generalizing vs. vs.
StereotypingStereotyping
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1 Ethnocentric
3 Cosmopolitan
2 Romantic
ATTITUDES
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As you try to become familiar with the new culture, keep the following in mind….
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Do not travel with misconceptions!
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Do not be judgmental.
Residence Halls
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Keep an open mind.
Be sensitive to new culture cues you will be receiving.
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Take a positive attitude & open mind with you
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Explore DeKaIb, Chicago,Springfield, Utah…Strive to know as much as you can…
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However, IN ORDER NOT TO CROSS ETHICAL BOUNDARIES…
Inform others about your religious or dietary restrictions
1) pro-actively (best) or2) reactively (too late?)
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MARAMING SALAMAT!
THANK YOU!
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Reference• Davide-Ong, L. (2006). Pre-Departure
Orientation: Getting for Your Visit to the U.S.A. DeKalb: Northern Illinois University International Training Office.
• Hofstede, G. (2003). Culture's Consequences: Comparing Values, Behaviors, Institutions and Organizations Across Nations. Thousand Oaks, CA: Sage Publications.
• Sarah A. Lanier (2000). Foreign to Familiar. Clarkesville, GA: McDougal Publishing.