1 samsung communication server enterprise 1 2013 samsung electronics

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1 Samsung Communication Samsung Communication Server Enterprise Server Enterprise 1 2013 Samsung Electronics

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Page 1: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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Samsung Communication Samsung Communication Server EnterpriseServer Enterprise

1

2013

Samsung Electronics

Page 2: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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PSTN

Everything You Need to Work Smart

Typical Configuration

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Internet

IP Telephony OnlyWLAN only Wireless Enterprise

PoE Switch

AP

WLAN Controller

Internet

Media Gateway

CommunicationManager

PoE Switch

Tablet Note-PCSmartphone

IP Phone

Smartphonew/ FMC Client

Page 3: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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IP Telephony - Communication Manager

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Mobility Enhanced IP-PBX

Embedded Applications (Conference/UMS/ACD-Lite)

Max 3,000 users/ Scalability up to 6,000 users

Smart Routing turns Mobile Call into an Internal Call

Seamless Roaming from WiFi to Mobile Network

Automatic Call Forward to Mobile Phone

Page 4: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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SCM Express is SIP based All-IP Platform

SCM Express

Switches

Gateways

Internet PSTN SIP Trunking

IP Phones

Applications

Mobility

Wi-Fi :3rd Party / SMT-W5200 (future)

Cellular (Single/Dual)

Analog Phones / Fax

Optional High Availability Design (Active-Active)

Ubigate iES Series with PoE

OfficeServ 7000

Remote Worker

ACD Conference UMSCommunicator

3rd PartySIP Phones

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3

2

4

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Page 5: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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Call Server – Capacities & Details The Most cost competitive All IP architectureSupport Active-Active, Active-Standby through high availability

CategorySCM Express

(SCM-S500 Server)

System Capacity

Users Max 3,000 (6000)

Gateway Max 256

BHCA 60K

CPS 18

Concurrent Call 1,000

MOH Ch 128

MPS Call 200

Conference Ch 128

UMS Ch 64

Number of Server

System 2

Redundancy SystemActive-Standby

Active-Active

1

5

Page 6: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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Samsung Media Gateway LineupTwo differentiated gateway line-up for data and voice serviceSeamless line-up from SMB to Enterprise

2

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OfficeServ Series G/WOfficeServ7400

~ 60 Users10Kpps forwardingProgrammable VMS & VoIP GW

~60, 120(2R) Users30Kpps forwardingSwitch & RouterSecurity

100, 480(3R) Users530Kpps forwardingL2/L3 Switch & RouterSecurity

OfficeServ7200 OfficeServ7100 OfficeServ7070

~50 UsersProgrammable VMS & VoIP GW

Page 7: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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Supports IP Phones and Mobile &Soft Clients

SCM Express supports Samsung’s elegant design-award winners, SMT-i5200 UC IP Phone full lineup as well as mobile and soft clients, maximizing employee mobility, connectivity and collaboration.

SMT-i52103.2” Mono LCD14 Key Button

SMT-i52203.2” Mono LCD24 Key Button

SMT-i52303.2” Mono LCDDESI-LESS

SMT-i52434.3” Color LCDUSB Camera

SMT-i526464 Key ButtonAdd On Module

SMT-i3105Mobile

CommunicatorSamsung

Communicator

Desktop IP Phones

Mobility & Soft Clients

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Page 8: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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Phone - Wireless Desk Phone

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High-End Wireless Desk Phone

Multi Wireless Interfaces (WLAN, NFC, BT)

HD Voice

Click to Dial using Smartphone App

Use Smartphone Screen as an AOM

Page 9: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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Communication Manager S/W

EmbeddedUMS

Embedded ACDMeet-me Voice

Conference

MobEx

CSTA LinkMoHCDR

Samsung Communication Manager

Light SBC

TFTP

9

4

Page 10: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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For Standalone Midsize Business, SCM Express is a Comprehensive Communication Solution

10/32

For Standalone midsize business who wants to minimize IT investment cost, whereas need high performance, SCM Express integrates call control and application resources with simplified communication plan.

SCM Express

OS7000

IP Phones

….

PC Client

Mobile Client

Ease of deployment>>Simplified dial plan>>Converged infrastructure >>

AP

Switch

PSTN

Page 11: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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For Midsize Business with Multi site Locations, SCM Express is a Centralized Communication Solution

For midsize business with multi site branches with mission critical telephony environment, SCM Express offers your business continuity with great survivability even though IP WAN fails

SCM Express

L3 Switch

Survivable Remote Site Gateway

Survivable Remote Site Gateway

< Main Office >

< Branch A >

< Branch B >

SiSi

Ensures Business Continuity with A-S Redundancy & SurvivabilityCost Savings between mult isite calls

Hot desking between multi sites

Centralized Administration

Active-Active Redundancy

Internet

PSTN

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Page 12: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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Application – FMC (Fixed Mobile Convergence)

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Enterprise Wireless Call Application

Flexible Call ResponseLater / Hold On

Business Caller IDDisplay Name/ Position/

Department

Combined DialerMobile / VoIP

AM AM AM

(Extension)

Marketing Group / Director Marketing Group / Director

Marketing Group / Director

Page 13: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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Turns Mobile Call to an Internal Call

FMC Feature - Zero-Cost Routing

PBX dials using

extension number

PBX dials using

extension number

3G

OfficeOfficeIP-PBX IP-PBX

Zero-Cost Routing

AP

Automatic Call Re-Routing between Employee’s Mobiles to on-net Call

(When the user makes a call in an office using the public mobile number, the communication

manager checks if the dialed number has a corresponding extension number and its status)

OfficeOffice

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Page 14: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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FMC Feature - Automatic Roaming

Seamless Roaming from WLAN to Mobile Network

Cellular

Out of Office

SCM

Office

Manual Roaming

Mobile Worker

3G/4GPSTN

[Manual Roaming] [Automatic Roaming]

Roaming Decision

Make Call to 3G

3GSCM

AP

WLANController

SCAN

- Manual Roaming

On the edge of WLAN network, User can choose to move to the public network

- Automatic Roaming

On the edge of WLAN network, Roaming to public network is made automatically

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AP

Page 15: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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FMC Feature - Unregistered Forward

Automatic Call Forward to Mobile Phone

Cellular

[ Out of Office ]

SCM

[ Office ]

Mobile Worker

3G/4G

Customer

Automatic Call Forward

Call to Office NumberPSTN

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AP

Customer call to the office number is automatically forwarded to the mobile

worker if not present on the wireless LAN

Page 16: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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FMC Feature - Remote Dial

Remote Control Dialing over Mobile Network

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Cellular

[ Out of Office ]

SCM

[ Office ]

Mobile Worker

3G/4G

Customer

SCM dials mobile worker & customer Simultaneously

PSTN

AP

Customer receives office CLI of mobile worker

Page 17: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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FMC Feature - Call MOVE

IP phone Smart phone

User selects <MOVE key> on desk phone during conversation on desk phone,

the current call moves from desk phone to mobile phone.

Smart phone IP Phone

User selects <MOVE key> on desk phone

during conversation on mobile phone, the

current call moves from mobile phone to desk

phone.

IP Phone

IP-PBX

AP

OfficeOffice

Flexible Call Transfer between Desk Phone & Mobile

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Continuous Speech Path

No break in speech during move

Page 18: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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Hello ~

1. 4-Digit Dialing1. 4-Digit Dialing

4-Digit Call on Smart Devices

My work number on my mobile!

SCM supports seamless call between your desk phone and mobile on all-

wireless office environment !

Dial 4-digit number of coworker

Use your smart phone just like your desk phone

Application – FMC (Fixed Mobile Convergence)

Page 19: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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Hello ~

2. Smart Routing2. Smart Routing

Simple & Easy! Smart Routing

Dial smarter with Integrated Dialer!

Without using any other application, Integrated Dialer of Samsung wireless

enterprise solution makes simpler dialing, and SCM automatically routes mobile

number to 4-digit number, saving costs!

Dial a cell phone number

3G or VoIP selection

If VoIP is chosen, SCM converts the cell phone number to the linked station number

Application – FMC (Fixed Mobile Convergence)

Page 20: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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Rrrrrr~Hello~

3. Remote Access3. Remote Access

Remote Access from 3G network

Free calls even on business trip!

Explore powerful function of SCM even on 3G environment!

Communications with SCM becomes smarter and simpler!

Dial a cell phone number

Choose VoIP on Integrated Dialer

SCM dials back to the caller

If the caller answers the call from SCM, SCM makes a call to the cell phone number

Application – FMC (Fixed Mobile Convergence)

Page 21: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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Hey John, I was thinking

--

4. On4. On The MoveThe Move

Linda, plz hang on a sec

Seamless Wi-Fi-to-3G Roaming!

Never drop calls on the move

When you move out of WLAN area, just touch a button, and SCM switches WiFi call to 3G call

Hey, I’m back

Move out of Wi-Fi area

Touch menu and select ‘Handover’

SCM will call you through 3G

SCM put the call through

Application – FMC (Fixed Mobile Convergence)

Page 22: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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Application - Mobile UC (Unified Communication)

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Secure Enterprise Messenger Application

Integrated ContactsWork / Personal

Business MessengerAble to see chat history

To-Do ListsProgress Management

AM AM AM

Page 23: 1 Samsung Communication Server Enterprise 1 2013 Samsung Electronics

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Thank you!

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