1 student administration advisory group december 5, 2007
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1
Student Administration Advisory Group
December 5, 2007
2
AGENDA
General Updates Planning for Product Strategy
3
General Updates
Revised Student Billing and Due Dates Version 9 Upgrade Course Evaluations Textbooks Enterprise Directory Two Factor Authentication Kuali Student (open source effort) MAIS Connection Conference in 2008
4
Product Strategy
Looking back on planned/actual capacity Lessons learned External changes to process Recommended changes to process Need to develop criteria Timeframes Next Steps
5
Planned Capacity by ProductFY07
FY07 $ Budget by Product A rea
Student Rec ords , Curr ic ulum,
A c ademic A dv is ing36%
Financ ial A id and Student Financ ials
19%
Campus Community7%
Cros s Student A dminis tration
28%
Rec ruiting and A dmis s ions
10%
6
Planned Capacity by ProductFY08
FY08 $ Budge t by Product A rea
Student Rec ords , Curr ic ulum, A c ademic
A dv is ing34%
Financ ial A id and Student Financ ials
22%
Campus Community14%
Rec ruiting and A dmis s ions
9%
Cros s Student A dminis tration
21%
7
Planned Capacity by ProductMultiple Years
Budget $ Allocation by Product Areas - Comparison
00.05
0.10.15
0.20.25
0.30.35
0.40.45
Cross StudentAdministration
Cross HigherEducation
StudentRecords,
Curriculum,AcademicAdvising
Financial Aidand StudentFinancials
Recruiting andAdmissions
Student DataWarehouses
CampusCommunity
Product Area
% o
f D
olla
rs A
llo
ca
ted
FY02
FY03
FY04
FY05
FY06
FY07
FY08
8
Planned vs Budgeted by ProductFY06 and FY07
% of B udge t H ours to Actual H ours for FY06 and FY07 by Product A rea
0
0.1
0.2
0.3
0.4
0.5
XSA XA IS XH E /DW SR C A A F A SF R A C C all o ther
Product Are a
% o
f to
tal FY 06 budgeted hours
FY 06 ac tual hours
FY 07 budgeted hours
FY 07 ac tual hours
9
Planned Capacity by ServiceFY07
FY07 $ B udget by S ervice A rea
A pplic ation Maintenanc e
34%
Us er Support5%
Internal Serv ic es & General A c tiv ities
7%
Dis c retionary (QW, Projec ts , Initiativ es )
54%
10
Planned Capacity by ServiceFY08
FY08 $ B udget by S ervice A rea
A pplic ation Maintenanc e
34%
Us er Support4%
Internal Serv ic es & General A c tiv ities
8%
Dis c retionary (QW, Projec ts , Initiativ es )
54%
11
Planned vs Budgeted by ServiceFY06 and FY07
% of B udgeted H ours to Actual H ours for FY06 and FY07 by S ervice A rea
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
ApplicationM aintenance
User Support Internal Services &General Activities
Discretionary (QW,P rojects, Initiatives)
S ervice Area
% o
f to
tal FY06 budge ted hours
FY06 actua l hou rs
FY07 budge ted hours
FY07 actua l hou rs
12
Planned Capacity by ServiceMultiple Years
B udge t $ Allocation by Service A reas - C omparison
00.10.20.30.40.50.60.70.80.9
A pplicatio nM aintenance
User Suppo rt Internal Services& GeneralA ctivities
D iscretio nary(QW, P ro jects ,
Initiatives)
SystemM aintenance
S e rvice Are a
% o
f D
oll
ars
All
oc
ate
d
FY 02
FY 03
FY 04
FY 05
FY 06
FY 07
FY 08
13
Lessons Learned
Need to allocate time for surprises/mandates Need to do more outreach to other areas (OBP, Provost Office, etc.) Having a strategic plan to guide us would help Supporting processes that cross org boundaries and leverage
integrated system provide better return and seem to be of more interest as systems mature
Estimates are just that; need to leave room for contingency Need to consider impact on campus/timing MAIS Employee Satisfaction Survey – workload issues Others???
14
External Changes to Process
Potential budget cuts MAIS need to cover new products and services
Development Research Business Intelligence Academic Department System?
Need for common tools Portal, Workflow, Notification Imaging
Role of MAIS Advisory Committee
15
Recommended Changes to Process More outreach than just our advisory groups Capacity allocations
Think across teams
Iterative prioritization Consider strategic planning (needs, direction) Continue:
Try to reduce modifications before next upgrade Consulting/Leveraging current functionality and data
16
Criteria
What will we use to make recommendations on prioritiesUsed to be self-service, cost-savingsWhat Now?
Strategic use of data Process integration Support for academic departments ???
17
Timeframes
Planning Process January start February/March check-in May and June priority setting
May understand capacity better at this point Quarterly reviews and revisions
Window of Opportunity May 2008 – June 2010 Next Upgrade June 2011? Maybe 2012?
18
Detailed Product Strategy Process
1. Determine capacity
2. Collect items for lists
3. Prioritized based on external input from central offices and advisory groups
4. Present at SAAG
5. Present to other areas in MAIS for capacity planning and prioritization
19
SA Product Strategy Process
6. Scope projects, estimate effort, draft timelines
7. Work with central offices, product area advisory groups and SAAG as necessary on changes to lists (iterative)
8. Project plans will be created and analysis/design work will start as timelines dictate. Status will be reported through scorecards.
20
Wrap Up
Questions? Next meeting - January 9, 2008