1 the leadership role in culture building, embedding, and evolving ningky munir sekolah tinggi...
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THE LEADERSHIP ROLE IN CULTURE BUILDING, EMBEDDING, and EVOLVING
Ningky MunirSekolah Tinggi Manajemen PPMJune 2009
NKY - STM PPM 2
CULTURE BEGINNING
• Cultures basically spring from three sources:
1. The beliefs, values, and assumptions of founders of organizations;
2. The learning experiences of group members as their organization evolves;
3. The new beliefs, values, and assumptions brought in by new members and leaders
NKY - STM PPM 3
FOUNDERS ARE THE MOST IMPORTANT
• They choose the basic mission and the environmental context in which the new group will operate;
• They choose the group members and bias the original responses that the group makes in its efforts to succeed in its environment and to integrate itself
NKY - STM PPM 4
MICROSOFT VS APPLE
Values: how do we want to act toward achieving our vision?
Bill Gates is a workaholic who still often works 18 hours a day. His terminal values for Microsoft are:•Excellence,•Innovation, and •High Quality
Steve Jobs is an aggressive, demanding, temperamental person. His values for Apple are:•Aggressiveness,•Innovation, and •Performance
NKY - STM PPM 5
THE PROCESS OF CULTURE FORMATION
1. Founder(s) have an idea of a new enterprise;
2. Founder(s) bring in one/more other people and creates a core group that shares a common goal and vision with the founder(s);
3. The founding group begins to act in concert;4. Others are brought into the organization, and a
common history begins to be built
NKY - STM PPM 6
Features of the CorporateCulture at Microsoft
• Long work hours of programmers
• Emotional peaks and valleys inencountering and overcoming coding problems
• Exhilaration of completing a complex program on schedule
• Satisfaction of working on cutting-edge projects
• Rewards of being part of a team responsiblefor a popular new software program
• Tradition of competing aggressively
NKY - STM PPM 7
PRIMARY EMBEDDING MECHANISMS
1) What leaders pay attention to, measure, and control on regular basis;
2) How leaders react to critical incidents and organizational crises;
3) How leaders allocate resources;4) Deliberate role modeling, teaching, and coaching;5) How leaders allocate rewards and status;6) How leaders recruit, select,
promote and excommunicate.
NKY - STM PPM 8
SECONDARY ARTICULATION AND REINFORCEMENT MECHANISMS
1. Organizational design and structure;2. Organizational systems and procedure;3. Rites and rituals of the organization;4. Design of physical space, facades, and buildings;
5. Stories about important events and people
6. Formal statements of organizational philosophy, creeds, and charters
World’s Best Practice
Guess :Which one is the fastest growing market now in the world ?
A) Romanian
B) Vietnam
C) Indonesia
D) Columbia
Guess :Which one is the fastest growing market now in the world ?
Columbia – from a center for drugs trafficking and ‘mafia heaven’ to
a reviving economic countries.
How did they do that ?
World’s Best Practice
Fernando Arbelaez, 32Vice Minister of Agriculture
Manuella Jarmillo, 28 Investment Manager,Private Equity Firm
Federico Jimeno, 26Government Investor Relation
Arnoldo Casa, 27Chief Economist - Bank
Nicolas Uribe, 30Congress Member
Sergio Upegul, 30Senior PartnerStock Firm
Christina Plazas, 29Member of City CouncilBogota
Nicolas Santos, 28Restaurant Chains