1 the top is job chapter 2 information systems management in practice 6e mcnurlin & sprague
TRANSCRIPT
1
The Top IS Job
Chapter 2
Information Systems Management In Practice 6E
McNurlin & Sprague
2
Where Is the IS Organization Headed?
Escalating Benefits of IT
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CASE EXAMPLE: SABRE System
American extends its consumer reach :
1. EAASY SABRE computer reservation system
2. AAdvantage frequent flyers club
3. NetSaaver system
Where Is the IS Organization Headed?
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Where Is the IS Organization Headed?
5
Where Is the IS Organization Headed?
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Toward IS Lite
Where Is the IS Organization Headed?
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CASE EXAMPLE: LifeScan’s IM Organization
Where Is the IS Organization Headed?
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CIO Responsibilities — History
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Creating a Vision: A Vision is a statement of how someone wants the future to be or believes it will be. It is
used to set direction for an organization.
CASE EXAMPLE: BP’s Digital Business
CIO Responsibilities — Leading
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Selling it: A champion is someone with a vision who gets it implemented. CIOs need champions to encourage IT
experimentation.
CASE EXAMPLE: Aetna Life and Casualty’s Business Champions
CIO Responsibilities — Leading
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CIO Responsibilities — Governing
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Companies face more IT opportunities than they can fund, so prioritizing projects has become an important
issues.
CASE EXAMPLE: AXA Financial
CIO Responsibilities — Investing
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Benefits Come More From the Discussions Than the Prioritizations.
Put Projects into Categories Where They Are Comparable.
Address Project Risks.
Do Prioritization Quarterly, and Apportion Your Budget Accordingly.
Be Consistent.
CIO Responsibilities — Investing
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Methodology to help companies manage technological change
CASE EXAMPLE: Rexam
CIO Responsibilities — Managing
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“We used to do it to them.”
“Next, we did it for them.”
“Now, we do it with them.”
“We are moving toward teaching them how to do it themselves.”
Conclusion