1 the unit service plan. 2 3 the basics a game with a purpose… if we build it… …they will...

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1 THE UNIT SERVICE PLAN

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1THE UNIT SERVICE PLAN

THE UNIT SERVICE PLAN

2THE UNIT SERVICE PLAN

3

The Basics

• A game with a purpose…• If we build it…

…they will come……and…

…they will stay.• Helping units succeed.• An impact game.

THE UNIT SERVICE PLAN

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2nd Century Service

• Visioning• Continuous Improvement• Engagement• Collaboration• Linkage• Transparency

THE UNIT SERVICE PLAN

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Which Way I Ought to Go?

THE UNIT SERVICE PLAN

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The Vision

The retention mission of the commissioner corps is best achieved by providing an adequate number of trained unit commissioners who provide a link to district committees in support of a quality unit program.

THE UNIT SERVICE PLAN

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Areas of Focus

• Supporting unit growth through the Journey to Excellence.

• Contacting units and capturing their strengths and needs in Commissioner Tools.

• Linking unit needs to district operating committee resources.

• Supporting timely charter renewal.

THE UNIT SERVICE PLAN

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What Do You Measure?

THE UNIT SERVICE PLAN

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The Key 3

NationalCouncilRegionsAreasCouncilsDistrictsUnitsYOUTH

THE UNIT SERVICE PLAN

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A Functional Key 3

Youth Youth

Youth

Youth

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The Unit Key 3

YOUTH

THE UNIT SERVICE PLAN

COR

UnitLeader

Committee Chair

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A Functional Unit Key 3

Youth YouthYouth

THE UNIT SERVICE PLAN

Youth

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Linkage

The Unit Commissioner

The UnitThe Unit The DistrictOperatingCommittee

The DistrictOperatingCommittee

THE UNIT SERVICE PLAN

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Supporting & Sustaining Units

Kids

Professional

UnitCommissioner

Unit Key 3

DistrictOperatingCommittee

THE UNIT SERVICE PLAN

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Supporting & Sustaining Units

• Unit Self Assessment• Unit Health Reviews• Annual Service Plan• UVTS

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THE UNIT SERVICE PLAN

THE UNIT SERVICE PLAN

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The Unit Service Plan

UNIT ASSESSMENT

• The Process:– Review JTE performance– Hold unit assessment

meeting– Complete assessment– Identify opportunities

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The Unit Service Plan

UNIT ASSESSMENT • Resources:

– JTE objectives & scores– Unit contacts logged in

Commissioner Tools– Unit Assessment

Scoring Matrix

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UNIT ASSESSMENT SCORING MATRIX

RELATIVE RANKING SCORE COLOR DEFINITION PROGRAM PLAN

HIGH 5 GREENNEARLY

AN IDEAL SITUATION

PLAN CREATEDAND

DISTRIBUTED

MEDIUM-HIGH 4 LIMEMAKING PROGRESS

TOWARDSTHE IDEAL UNIT

PLANCOMPLETED

MEDIUM 3 YELLOWTYPICAL UNIT;

COULD BE IMPROVED

MEETINGSCHEDULED

MEDIUM-LOW 2 ORANGENEEDS

IMPROVEMENT;WATCH CAREFULLY

UNITWILL

SCHEDULE

LOW 1 REDWEAK SITUATION;

NEEDSIMMEDIATE ACTION

NOMEETINGPLANNED

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The Unit Service Plan

UNITSERVICE PLAN

• The Process:– Develop action plans– Identify responsibility

• Unit volunteer?• Charter Org?• District resource?

– Establish target dates– SMART goals

THE UNIT SERVICE PLAN

21THE UNIT SERVICE PLAN

The Unit Service Plan

UNITSERVICE PLAN

• Resources:– Unit Program Plan– District/Council

activities schedule– District charter

renewal plan

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The Unit Service Plan

DISTRICT COMMITMENT

• The Process:– Identify district

resources– Link resources to unit

needs– Monitor plan progress

THE UNIT SERVICE PLAN

23THE UNIT SERVICE PLAN

The Unit Service Plan

DISTRICT COMMITMENT

• Resources:– District Committee

organization chart– Contact information

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The Unit Service Plan

IMPLEMENTATION • The Process:

– Execute the plan– Maintain accountability– Update as needed

THE UNIT SERVICE PLAN

25THE UNIT SERVICE PLAN

The Unit Service Plan

IMPLEMENTATION • Resources:

– Unit Service Plan– Unit contact reports in

Commissioner Tools

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THE UNIT SERVICE PLAN

THE UNIT SERVICE PLAN

27THE UNIT SERVICE PLAN