10 employee retention, engagement, and careers · 10-17 review •career management systems...
TRANSCRIPT
10-2
Learning Objectives
1. Describe a comprehensive approach to retaining employees.
2. Explain why employee engagement is important, and how to foster such engagement.
3. Discuss what employers and supervisors can do to support employees’ career development needs.
10-3
Learning Objectives
4. List and discuss the four steps in
effectively coaching an employee.
5. List the main decisions employers
should address in reaching
promotion decisions.
10-4
Managing Employee
Turnover and Retention
• Costs of turnover
• Managing voluntary
turnover
• Reducing voluntary
turnover
10-6
A Comprehensive
Approach to Retaining
Employees
1. Selection
2. Professional growth
3. Provide career direction
4. Meaningful work and ownership of
goals
10-7
A Comprehensive
Approach to Retaining
Employees
5. Recognition and rewards
6. Culture and environment
7. Promote work–life balance
8. Acknowledge achievements
10-8
A Comprehensive
Approach to Retaining
Employees
• Managing involuntary turnover
• Talent management and employee
retention
• Job withdrawal
10-9
Review
• Selection
• Professional growth
• Career direction
• Meaningful work/ownership
• Recognition and rewards
10-10
Review
• Culture and environment
• Work–life balance
• Involuntary turnover
• Talent management and employee
retention
• Job withdrawal
10-13
Employee Engagement
• Career terminology
• Careers today
• Psychological contract
• The employee’s role
10-14
Review
• Employee engagement
• Career terminology
• Careers today
• Psychological contract
• The employee’s role
10-16
The Employer’s Role in
Career Management
• Career Management Systems
oCareer centers and workshops
oLifelong learning
oCareer coaches
oOnline programs
oCareer-oriented appraisals
• Gender Issues
• The Manager’s Role
10-19
Improving Coaching Skills
• Building your coaching skills
oPreparation
oPlanning
oActive coaching
oFollow-up
10-20
Improving Coaching Skills
• Building your mentoring skills
oMentoring caveats
oThe effective mentor
oThe protégé’s responsibilities
10-23
Making Promotion
Decisions
1. Is seniority or competence the rule?
2. How should we measure
competence?
3. Is the process formal or informal?
4. Vertical, horizontal, or other?
10-24
Making Promotion
Decisions
• Practical considerations
• Sources of bias
• Promotions and the law
• Managing transfers
• Managing retirements