10 insights to create the ultimate employee experience — rodd wagner
TRANSCRIPT
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This presentation consists of highlights from the interview with Moe Abdou,
founder & host of 33voices®.
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Rodd Wagner is the New York Times bestselling author of the new book “Widgets: The 12 New Rules for Managing Your
Employees As If They’re Real People.” He is one of the foremost authorities on employee engagement and collaboration. Wagner’s
books, speeches, and thought leadership focus on how human nature affects business strategy. He currently serves as vice
president of employee engagement strategy at BI Worldwide.
Rodd Wagner@rodd_wagner
Author of “Widgets”
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Think of your people as property, headcount or human capital, and you’ll
make them feel like widgets. Recognize their humanity and watch their engagement soar.
Insight #1
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Insight #2
The manager who sees it his highest responsibility to get inside each employee’s head is the one most likely to discover the missing ingredient to optimal performance.
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Insight #3
Engagement is an individual phenomena — don’t waste it.
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Insight #4
It’s a fool who underestimates the correlation between money and performance.
Money will be less of an issue when:
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Insight #4
It’s a fool who underestimates the correlation between money and performance.
Money will be less of an issue when:Everyone is compensated fairly
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Insight #4
It’s a fool who underestimates the correlation between money and performance.
Money will be less of an issue when:You’re transparent
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Insight #4
It’s a fool who underestimates the correlation between money and performance.
Money will be less of an issue when:When your employees’ wages aren’t stagnate
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Insight #5
Just as that which is measured is improved, that which is recognized is repeated. Honor
the behaviors you wish to replicate.
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Insight #6
“The most important data points are people. You push those who are doing great, and you either develop, or in a worst case, encourage
those who are not to be somewhere else.” - Tim Cook on Culture
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Insight #7
The 12 new rules of managing:
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Insight #7
The 12 new rules of managing:Get Inside their heads - Engagement is
an individual phenomenon
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Insight #7
The 12 new rules of managing:Make them fearless - Remove their fears
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Insight #7
The 12 new rules of managing:Make money a non-issue - Ignite purpose
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Insight #7
The 12 new rules of managing:Help them thrive - Encourage
wellbeing and balance
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Insight #7
The 12 new rules of managing:Be cool - Don’t try to be what you’re not
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Insight #7
The 12 new rules of managing:Be boldly transparent - It’s time to share
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Insight #7
The 12 new rules of managing:Don’t kill the meaning - let them define it
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Insight #7
The 12 new rules of managing:See their future - Start by giving them
a great past and present
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Insight #7
The 12 new rules of managing:Magnify their success - reward that
what you most value
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Insight #7
The 12 new rules of managing:Unite them - Create the conditions
for ongoing collaborations
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Insight #7
The 12 new rules of managing:Let them lead - Give them a voice
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Insight #7
The 12 new rules of managing:Take it to extremes - Redefine their limits
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Reflect: Does the lowest member of your team feel valued and appreciated?
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Presentation created by Chase Jennings
Insights by Moe Abdou