10 key trends that are defining the marketing organization of the future
TRANSCRIPT
10 Key Trends That Are Defining the Marketing Organization of The FutureResearch preview
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05/01/2023
205/01/2023
BRANDS ONLY HAVE 9 SECONDSto grab a consumer’s attention
305/01/2023
IMAGES ELICIT A QUICK EMOTIONAL RESPONSE
HUMANS PROCESS IMAGES 60,000x FASTER than words
405/01/2023
is to add value to every connected imageGUMGUM’S MISSION
505/01/2023
WHAT WE DO
AdvertisingOur ads are served in-line with content, where users’ attention is already focused
Visual IntelligenceWe scour media For all images that relate to your brand
Site MonetizationWe help publishers turn images into sources of revenue
605/01/2023
Building the Marketing Organization of the Future
705/01/2023
IF YOU COULD PICK ONE WORD TO DESCRIBE THE MARKETING ORGANIZATION OF TODAY, WHAT WOULD IT BE?
805/01/2023
1. Staffing To Grow ….
22%Senior
78%Tactical
Decreased Significantly
Decreased Somewhat
Stayed About The Same
Increased Somewhat
Increased Significantly
Unsure
13%
6%
39%
33%
8%
2%
Which changes BEST described changes in Marketing organization’s OVERALL staffing levels over the previous 24 months
All, n=246, total may not add up to 100% due to rounding
2%
8%
33%
39%
6%
13%
905/01/2023
2.But Innovators Need Apply…..
Which of the following statements BEST describes the state of your current Marketing Organization
42%In Flux: We’re in the process of shifting our
focus
25%Solid: We’re not the most
innovative organization out there, but we’re on or
slightly above par with our key competitors
15%Well-Oiled:
We’re a very results-based, campaign-driven organization
that excels at digital
9%Innovative: We live on the
bleeding edge and are consistently
evolving to incorporate the best tools and structures for our organization
to drive success
9%Stodgy:
We’re a very traditional Marketing Organization, still not as savvy at digital as
we should be
All, n=246, total may not add up to 100% due to rounding
1005/01/2023
3. Budgets Set To Rise ….
Thinking ahead to the end of 2017, do you see your company’s percentage of budget allocated to digital to:
60%INCREASING SOMEWHAT
19%STAYING
ABOUT THE SAME
19%INCREASING
SIGNIFICANTLY
2%UNSURE
All, n=246, total may not add up to 100% due to rounding
1105/01/2023
4. Role of Marketing Set To Evolve, But How?
22%Senior
78%Tactical
Evolving - In the process of evaluating what role makes most sense
Jack-Of-All-Trades - We have a fast-paced, wide, and evolving remit
The Glue - We connect disparate initiative across different de-partments
Tactical Practitioners - We are focused on the day-to-day aspects of marketing
Strategic Advisors - We help drive the overall strategic direction of the company
16%
23%
14%
21%
26%
Currently, which of the below statements BEST characterized the OVERALL mission of your Marketing Organization today
All, n=246, total may not add up to 100% due to rounding
26%
21%
14%
23%
16%
1205/01/2023
22%Senior
78%Tactical
“ I see more and more CMO’s having a place at the strategic table and I think a lot of that has to do with their access to consumer data.”
– Lizzie Francis, Founding Partner at Brilliant Venturesand Former CMO of Gilt Group
1305/01/2023
5. Changes in consumer behavior, marketing tactics, & technology drive organizational changes overall
Strategic direction from C-suite
Competative dynamics
Changes in digital technologies used by marketers
Changes in digital tactics used by marketers
Changes in Usage of Digital Channels by Consumers
9%
6%
4%
3%
2%
7%
7%
7%
7%
6%
26%
25%
13%
14%
8%
33%
42%
52%
54%
54%
26%
20%
24%
22%
30%
No Effect Minor Effect Neutral Moderate Effect Major Effect
Please indicate the degree to which the following trends have caused organization changes in your department to date
All, n=246, total may not add up to 100% due to rounding
8%
7%
30%
9%
6%
4%
3%
2%
7%
7%
7%
6% 8%
14%
13%
25%
26% 33%
42%
52%
54%
54%
22%
24%
20%
26%
1405/01/2023
6. But CMOs NOT Becoming CIOs ….
Tech Investment
Lead Gen
Innovation Initiatives
CRM
Mobile Initiatives
Marketing Automation
Analytics & Measurement
SEO
Social Media Optimization
Branding
Content Marketing
Advertising/Pad Media
22%
17%
7%
9%
6%
12%
2%
6%
4%
2%
3%
2%
41%
34%
43%
39%
34%
26%
29%
24%
24%
22%
18%
16%
38%
49%
51%
52%
60%
61%
68%
70%
72%
77%
79%
82%
Not At All We Are A Shareholder, But Don't ControlPart Of Our Organization
Please indicate the degree to which the following trends have caused organization changes in your department to date
All, n=246, total may not add up to 100% due to rounding
2%
3%
2%
4%
6%
2%
12
62
9%
7%
17%
22%
16%
18%
22%
24%
24%
29%
26%
34%
39%
43%
34%
41%
82%
79%
77%
72%
70%
68%
61%
60%
52%
51%
49%
38%
1505/01/2023
7. Creating cross functional teams is the most difficult challenge to staffing today
Creating Cross Function Teams That Actually Work
Training
Compensation
Retention Of Existing Staff
Finding/Hiring Talent
26%
19%
13%
16%
23%
26%
15%
21%
14%
19%
31%
46%
50%
42%
44%
14%
18%
13%
22%
2%
2%
1%
2%
5%
2%
Difficult Very Difficult Neither Easy Or DifficultEasy Very Easy
Please indicate the degree of difficulty encountered in the following areas as relates to staffing in your organization
All, n=246, total may not add up to 100% due to rounding
23%
16%
13%
19%
26%
19%
14%
21%
15%
26%
44%
42%
50%
46%
31%
2%2%
22%
13%
18%
14%
5%
2%
1%
2%
1605/01/2023
22%Senior
“Gone are the days in which you had marketing taking care of the upper funnel and sales taking care of the lower funnel of the consumer pathways.”– Laurent Faracci, Senior Vice President, Global Marketing and Digital Excellence RB
1705/01/2023
8. Agencies & Vendor Roles Set to Evolve
22%Senior
78%Tactical
Which of the following statements BEST describe your organization’s current view of how brands should work with agencies and other vendors:
We are currently re-evaluating how we do and do not work with agencies and other vendors
We see less and less reliance on third parties as we bring more and more capabilities in-house
We see an expanded role for agencies & vendors over time
We see a diminished role for agencies & vendors over time
We see no real changes to the way we should work with such partners
31%
16%
33%
15%
19%
All, n=246, total may not add up to 100% due to rounding
19%
15%
33%
16%
31%
1805/01/2023
9. Innovation, Data and Mobile will drive organizational and staff changes in the next two years
22%Senior
78%Tactical
Please indicate how much you agree or disagree that the following areas will cause staffing and organizational changes in your department over the next 24 month. Agree to strongly agree.
Lead Gen
SEO (Organic & Paid)
CRM
Social Media Optimization
Advertising/Paid Media
Branding
Marketing Automation
Tech Investment
Content Marketing
Mobile Initiatives
Analytics & Measurement
Innovation Initiatives
35%
42%
46%
46%
46%
48%
54%
55%
64%
64%
65%
68%
All, n=246, total may not add up to 100% due to rounding
68%
65%
64%
64%
55%
54%
48%
46%
46%
46%
42%
35%
1905/01/2023
10. Internal Issues Can Block Progress ...
Which of the following do you view as having the MOST impact with regards to holding back Marketing Organizations from optimal performance in the future?
34%Shifting Corporate
Priorities
22%Budget Challenges
9%Staffing
Challenges (hiring,
retaining, &
nurturing talent)
All, n=246
11%Inertia
13%The unstable nature of the
marketing landscape for the forseeable
future
11%Lack Of Clear Best Practices
05/01/2023
THANK YOU!John [email protected]