10 reasons why you shouldn't pay attention to customer centricity
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10 reasons why you shouldn't pay attention to customer centricity. Presented bij Rik Vera at the Dynamics Experience 2014.TRANSCRIPT
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10 reasons why you shouldn’t pay attention to customer centricity
According to Rik Vera
Dynamics Experience – April 15th 2014
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#1 you have no customers
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#2 your customers do not do social media
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#3 social media is a hype
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#4 social media is youth only
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#5 they will get over it
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#6 it is a moneypit
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#7 what your customers think is irrelevant
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#8 you just know what your customers want
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#9 your company has got absolutely nothing to tell
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#10 you are just fed up with everything
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Convinced that you should pay attention to customer centricity?
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HOW
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HOW
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The wedding