10 things to blame for losing customers to competition
DESCRIPTION
Stuck to the age-old methods or not efficiently utilizing the modern channels like internet and mobile to attract the customers. Here are the 10 points to blame for losing customer to competition.TRANSCRIPT
10 Things To Blame For Losing Customers To Competition
Restricted Presence
Stuck to the age-old
methods or not
efficiently utilizing
the modern
channels like
internet and mobile
to attract the
customers
Company lacks social media pages, blogs
and other advertisement destinations on
the internet, you fail to lure
audiences extensively
Poor Marketing
Promises Not Delivered
Company is
repeatedly betraying with the
customers in one or the other
way
Complicated to contact your sales representatives. There are not enough contact modes, Business phone lines are frequently busy
Poor Communicati
on
Inefficient Issue Resolving
Issue resolving
support is something
your customers will
remember forever.
Untrained Staff
The staff offering customer service
and support is untrained and unfamiliar with
the basic codes of conduct
Old Customers Feeling Left-out
Company is habitual of luring and entertaining
the new customers, but fail to follow-up with the existing ones
Ignored Feedback
Customers today love to be
consulted and interacted with. Without asking their feedback, you are making
them feel invaluable
Negative Reputation
Negative reputation
Lack of Focus on some
negative Post against your product or
service, it may cause the loss
of many potential
customers
Ignored Competition
The successful man is the
one who finds out what is
the matter with his
business before his
competitors do.
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