100% electronic survey lodgement how linz got there ron munro manager customer systems, land...
TRANSCRIPT
100% electronic survey lodgement
How LINZ got there
Ron MunroManager Customer Systems, Land Information New Zealand
Today’s session
What is Landonline
Our journey
Conversion and development
How it works
Uptake by surveyors
Benefits
Issues and challenges
e-survey and surveyors
What is Landonline
New Zealand's authoritative land title register and survey information
Developed to satisfy government drive to see its services delivered electronically
Where we’ve come from
2000 – Landonline was introduced – searching and internal processing
2003 – lodgement of routine land title transactions enabled
2004 – first e-survey licences purchased
2006 / 2007 – e-survey uptake programme
2007 – 1 September, electronic lodgement of cadastral surveys became mandatory
Conversion and development
Landonline Project $140 million
Application development
- Facilities Management
- Title conversion
- Survey conversion
1,357,200 cadastral parcels converted
Parcel conversion took 3 years
Conversion and development
e-survey application – how it works
Use Landonline directly
or
Use 3rd party application and export
Generate plan graphics
Certify and submit survey
LINZ validates Cadastral Survey Dataset (CSD)
and either:
Approves or requisitions
Extract survey data
Interaction with Landonline
Create e-survey
Import XML file
Pre-validate e-survey
Survey header information
Spatial window
Mark capture
Mark details
Observation capture
Parcel capture
Parcel detail
Title allocation
Remaining capture
After a XML has been imported and the data checked
there are still a few more actions to be completed.
Add supporting documents
Obtaining TA e-certification
Generate plan graphics
Certify and submit dataset to LINZ for approval
Landonline uptake - projected uptake against actual (original & revised baseline)
Customer Uptake e-survey
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Aug-
05
Sep-
05
Oct
-05
Nov
-05
Dec
-05
Jan-
06
Feb-
06
Mar
-06
Apr-
06
May
-06
Jun-
06
Jul-0
6
Aug-
06
Sep-
06
Oct
-06
Nov
-06
Dec
-06
Jan-
07
Feb-
07
Mar
-07
Apr-
07
May
-07
Jun-
07
Jul-0
7
Date
% U
ptak
e
Actual uptake Old Business Case Baseline Revised Business Case Baseline
Territorial Authority uptake
73 Territorial Authorities (TAs) in NZ
60 TAs now licenced and trained in e-certification
Includes all major cities (Auckland, Wellington,
Christchurch, Dunedin )
60 TAs account for 80% of all possible certifications
What it does now - Benefits Time and cost savings
Quality, consistency and accuracy of data
Better security
Easier access to records
Real time updating of records
LandXML conversion software – saves data entry time
Quicker survey approval with system pre-validation
Less requisitions
One electronic streamlined survey process for surveyors and
councils
The issues and challenges
Improving functionality
Working in non-Survey Data Capture areas
Plan Generation
Application stability
Dependence on the internet
What e-survey means for surveyors All surveys are lodged electronically
Use exception process for problematic surveys
Changes how surveyors do their work
Survey firm business model and workflows affected
Landonline maintenance programme
E-survey uptake – surveyors attitude to technology
“We like to get on top of technology. We don’t want to be left behind. I
don’t know how some of those smaller firms will cope.”
Innovators
“I’m too busy running the business to keep up with technological advances.”
Traditionalist
“We didn’t want to be the first in. We wanted to let others
discover the pitfalls first and wait until the bugs were
ironed out.”
Wait & see
e-survey uptake – surveyors attitude to technology
Surveyors have a history of embracing new technology when it impacts
positively on their commercial imperatives and is in line with their
professional values (survey software, GPS and e-search)
Surveyors used to allocate plan preparation to draughtsmen
“If you look at it purely from an economic point of view, I would make about half the money I made now if I did all the plan preparation myself. I am better to employ someone who has got a lot of skills in this area (far more than I have got) and he is quicker at it than I am. His charge out rate is half of mine so it
just makes more sense financially for him to do that part of the process.”
“Technology frees us up to think more about what we are doing rather than getting bogged down.”
e-survey uptake – what some survey firms say about 100% e-survey…
“The cost savings can be significant, but also the extra time you spend on producing those plans and scanning documents, waiting for the system to respond, and getting things ready, eats away at that cost saving fairly quickly”
“The positive experience of new technology applied to the process of surveying set high expectations for e-survey”
“I wouldn’t go back”
Some limitations of using e-survey impact usage
Natural boundaries difficult to represent on plan
Errors in pre-validation report
Plan graphic presentation
Reliability & support is essential…
“It is just not good enough to call them when the system freezes, and for some IT person to say, ‘yes that happens sometimes….’ It doesn’t recognise that we are lawyers and we are liable for anything that goes wrong in the process. We have undertaken to get the registration for the bank for the mortgage.”
“It is just not good enough to call them when the system freezes, and for some IT person to say, ‘yes that happens sometimes….’ It doesn’t recognise that we are lawyers and we are liable for anything that goes wrong in the process. We have undertaken to get the registration for the bank for the mortgage.”
“If it starts to be unreliable and there is no alternative i.e. paper plans, what do you do?.” “If it starts to be unreliable and there is no alternative i.e. paper plans, what do you do?.”
““You can’t go back to square one and do it manually because you have changed your whole way of thinking. And the whole system is reliant on that – if we have a power shortage or a Landonline outage we just sit around and have a cup of tea because you can’t do anything without it. So it has to work, and if they are going to say it works it needs to work”. ”
““You can’t go back to square one and do it manually because you have changed your whole way of thinking. And the whole system is reliant on that – if we have a power shortage or a Landonline outage we just sit around and have a cup of tea because you can’t do anything without it. So it has to work, and if they are going to say it works it needs to work”. ”
Questions?