100515_206066.pptx

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Copyright © 2015, Oracle and/or its afliates. All rights reserved. |

NO !" here is no dial-in number #or this live event. he$e%cast &ill %roadcast a'dio via yo'r spea(ers.

he a'dio &ill strea) thro'gh yo'r co)p'ter spea(ers. *e s're tot'rn 'p the vol')e on yo'r spea(ers. he replay &ill %e availa%le&ithin 5 %'siness days on the +rod'ct irect site. $e &ill ta(e-'estions over chat d'ring the end o# the session.

+lease select es to oin the integrated voice con#erence &henpro)pted"

o' &ill %e on )'sic hold 'ntil the session starts.

8/18/2019 100515_206066.pptx


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a#e 4ar%or tate)ent he #ollo&ing is intended to o'tline o'r general prod'ct direction. 8t isintended #or in#or)ation p'rposes only, and )ay not %e incorporatedinto any contract. 8t is not a co))it)ent to deliver any )aterial, code,or #'nctionality, and sho'ld not %e relied 'pon in )a(ing p'rchasingdecisions. he develop)ent, release, and ti)ing o# any #eat'res or#'nctionality descri%ed #or Oracle9s prod'cts re)ains at the solediscretion o# Oracle.

8/18/2019 100515_206066.pptx

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+rogra) Agenda

! *'siness 'ite 12.2.5 Overvie&

! *'siness 'ite 12.2.5 ;eat're 4ighlights

! *'siness 'ite <o%ile 4ighlights

! *'siness 'ite and Oracle +'%lic Clo'd

! *'siness 'ite and 8nd'stry :.0/8o

$here to ;ind <ore 8n#or)ation

1

2

3

4

5

6

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! *'siness 'ite 12.2.5 Overvie&

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Continued Investment for Years to ComeOracle ! *'siness 'ite 3elease 3oad)ap

?/201@

12/201@

?/201:

12.2 12.2.3 12.2.4 12.2.5 12.2.612.2. 12.3

12.1 12.1.2 12.1.3 12.1.3!

5/200?

12/200? /2010

10/2015

"e# $elease

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Continued Investment *uildin+ %&on the Stren+ths of ,*SInte+rated lobal Suite

Oracle ! *'siness 'ite 12.2 8nvest)ent +riorities

6 lo%a l Op e r a t ion # r o ) 2 in g le 8n s t a n ce,*S

+ro ects E+roc're)ent

;inancials

4')anCapital

<an'#act'ring

AssetDi#ecycle

E ervice

Order <gtE Dogistics

'odern %ser, &erience and 'obilit(

i)ple and actiona%le 'sereBperience #or operational

roles/unctional

Advancements

3ich #'nctional Fo&s #or)odern %'siness inintegrated glo%al s'ite

0&erational, cienc(

Do&er e ort and cost tooperate and opti)iGe !*

syste)

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$icher %ser , &erience and /unctional /lo#s Across the Suite

Oracle ! *'siness 'ite 3elease 12.2.54ighlights

• atest 0racle oo and /eel 8con *ased +age Navigation, Ne&8nteractions and $idgets

• ablet 0&timi ed 7 ' %ser Interfaces 3eceiving, iscrete'pervisor

• Information 8iscover( " Ne& Areas" ;iBed Assets, C'sto)ers, I'otingO8C, and C<3OJ<o%ile e)plates, ;; 'pport, 6lo%al earch, I'ic( Din(s. 3ena)e #ro)!ndeca !Btensions

• /inancials 6D Approvals in A<!, A3 A'to)ated 3eceipt Application Ne&<ethods

• 9rocurement " +roc're)ent Co))and Center, i+roc're)ent" 3atings and3evie&s, Catalog Hpload

• 9ro:ects " Advanced +ro ect +lanning and Control, ched'le o# 7al'es• 0rder 'ana+ement and o+istics elling '%scriptions, ;leB

rac(ing, $< +rod'ctivity• 'anufacturin+ O'tso'rced <#g, Co)ponent Availa%ility <gt• Asset 'ana+ement <ap 7is'aliGation, Dinear Asset !nhance)ents• Service 3 OH ec'rity, A'to Creation o# O D i)ecards, pares hippi

<ethod Calendars• 7uman Ca&ital 'ana+ement +ayroll ash%oard !nhance)ents,

Con g'ra%le alent <atriB• 0nline 9atchin+ 'pport #or i)pli ed ev !nviron)ents, +atching +ro

<onitoring ool• echnolo+( Stac ;<$ 11.1.1.> in 3apid 8nstall, <iddle ier and * C

Chec(ers• Automated S(stem 'ana+ement ingle tep Cloning, trea

'odern %ser, &erience and

'obilit(

/unctionalAdvancements

0&erational, cienc(

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12.2.5 ;eat're 4ighlights"<odern Hser !Bperience and<o%ility

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Clic( icon to add pict're Clic( icon to add pict're

Co))on 6ro'nd &ith Clo'd Applications%ser , &erience Conver+ence - Shared %ser , &erience ab

!* 12.2.: and 12.2.5 o'ch ;riendly Ne&

4o)e +age

Oracle Clo'd 4o)e +age

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Clic( icon to add pict're Clic( icon to add pict're

Datest Oracle Doo( and ;eelChoice to %se Icon-*ased or ab "avi+ation

8con *ased +age Navigation a% Navigation

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Clic( icon to add pict'Clic( icon to add pict're

3eceiving a%let Opti)iGed 4 <D Hser 8nter#ace8esi+ned for ar+eted $ole ;ho 9rimaril( ;or s on the o

7ie& !Bpected 3eceipts !nter etailed 3eceipts

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Clic( icon to add pict'Clic( icon to add pict're

iscrete <! 'pervisor a%let Opti)iGed Hser8nter#ace8esi+ned for ar+eted $ole ;ho 9rimaril( ;or s on the o

7ie& $or( Order +rogress and !Bceptions Act On $or( Order

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!* 8n#or)ation iscovery" <ore +rod'ctsJ Ne&Na)e

• 3ena)ed – ;ro)" Oracle !* !Btensions #or

Oracle !ndeca

• <ore prod'ct content – ;iBed Assets – O<" C'sto)er !Bplorer

– I'oting – i tore – 8ncentive Co)p – C<3O

• 8)proved the #o'ndation – <o%ile e)plates

– 6lo%al earch and I'ic( Din(s

Information-8riven "avi+ation - 9o#ered b( 0racle ,ndecaInformation 8iscover(

Change ho& yo' do operational reporting adecision )a(ing

Consumer-li e=lters

Consumer-li esearch

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Clic( icon to add pict'• 8ncrease Asset HtiliGation – rac( assets re)aining li#e and

depreciated val'es to identi#y i# yo'sho'ld replace or sell assets %ased on

nancial )etrics

• 3ed'ce Asset Cost – <onitor asset val'e and gain visi%ility into

asset li#ecycle, val'e increase/decrease,)ove)ent, and resale val'e

• 8denti#y Assets iscrepancies, rac(ingand Assign)ent – etect and resolve reconciliation iss'es,

opti)iGe asset categoriGation andassign)ent details

;inancials 8n#or)ation iscovery K Oracle Assets

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• ;ind the L3ightM c'sto)er – aves 'sers ti)e %y 'sing one eld to

search across (ey c'sto)er attri%'tes

• 7ie& C'sto)er etails – 7ie& c'sto)er addresses on a )ap – 7ie& relationships, addresses and o%

titles

• C'sto)er @=0 at a glance – 8ncrease c'sto)er service levels &ith #'ll

visi%ility to c'sto)er transactionsincl'ding sales and ret'rn orders, servicere-'ests, -'otes, clai)s, %'dgets, andinstall %ase

– 8)prove efciency %y drilling into related8n#or)ation iscover a lications to vie&

Order <gt 8n#or)ation iscovery C'sto)er!Bplorer

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Clic( icon to add pict'• !nhance C'sto)er atis#action – 3ed'ce shopping ti)e &ith opti)iGed and advancedglo%al searching to i)prove the shopping eBperience

– !li)inate 'ser #r'stration &hen %ro&sing or loo(ing#or prod'cts &ith re ned prod'ct catalog searchingand ltering

• 6'ide i tore Hsers to the L3ightM +rod'cts – !na%le shoppers to -'ic(ly and efciently nd and

p'rchase relevant prod'cts across all i toreeCo))erce &e% sites – 3ed'ce the n')%er o# a%andoned carts %y providing

g'ided navigation and a'to s'ggested searches, th'sincreasing sales

• trea)line the *'ying +rocess – Deverage !ndeca9s search technology to #oster

intelligent and cohesive prod'ct selections &hen)a(ing p'rchasing decisions

– 8ncrease reven'e &ith an int'itive inter#ace that

i tore 8n#or)ation iscovery" Cons')er li(ehopping

Im&roved Sho&&in+ , &erience for Your Customers

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7C'

A ' >

SC'

,$9

Advanced +ro ect+lanning andControl

Contracts3ene&alCo))and

Center

Oracle ! *'siness 'ite 8n#or)ation iscovery oday

Proce Man!"ac#!r$n%&o # Mana%e'en# (are)o! e M%'#D$ cre#eMan!"ac#!r$n%

*!o#$n% +r,er Mana%e'en# $S#ore

-$e , Serv$

/n #a

AM/ncen#$ve &o'p.

$Proc!re'en#&)anne even!e-$nanc$a

/nven#ory

!'an e o!rce earn$n% M%'#$ ecr!$#'en#

*!a $#y

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12.2.5 ;eat're 4ighlights";'nctional Advance)ents

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• o'rnal approval processintegration &ith Approvals<anage)ent A<!

• ;leBi%le approval r'les 'sing" – 43 s'pervisor hierarchy – Approval gro'ps – yna)ic approval gro'ps

• 3'les %ased on ne& attri%'tes at o'rnal %atch, header or line leveland other attri%'tes in A<!

;inancials" 6D o'rnal Approvals via Approvals<gt A<!Im&rove overnance? Control and Com&liance #ith IncreasedAutomation of A&&rovals

;leBi%le Approval 3'les E +rocess

'perior 4ierarchy #ro) 43

Approval 6ro'ps

yna)ic Approval %asedon Attri%'tes

+arallel Approval +rocess

6eneral Dedger o'rnal

Approvals<anage)ent

Dist o# Approvers

'%)it #orApproval

3o'te toApprov

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Clic( icon to add pict'• 8ntegrated co))and center #orproc're)ent pro#essionals – +roc're)ent Operations" 7ie& across

doc')ent across transaction li#ecycle – 8ndirect +roc're)ent" AnalyGe

re-'estor #eed%ac(, catalog 'sage,o contract spend

– 8te) Analysis" AnalyGe ite) historyincl'ding delivery, -'ality, ands'ita%ility

– 'pplier Analysis" AnalyGe s'pplierhistory incl'ding delivery, -'ality, andcapa%ilities

– Action 8te)s" <anage tas(s across

+roc're)ent Co))and CenterIm&roved @isibilit( and Access into 9urchasin+ Activities for'ore @alue Creation

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• 3e-'esters can" – 3evie& ratings and revie&s on

catalog ite)s and services, as &ell ass'ppliers

– '%)it ratings and revie&s on ite)sand s'ppliers

–+rovide #eed%ac( to %'yers

• *'yers can )onitor ratings,revie&s, and #eed%ac( and ta(enecessary actions – elivered as part o# +roc're)ent

Co))and Center

i+roc're)ent 8n#or)ation iscovery"3atings, 3evie&s, and ;eed%ac(Im&rove *u(in+ 8ecisions #ith $ecommendations from 0thersand /eedbac to *u(ers

+rod'ct &as #or)erly (no&n as Oraclei+roc're)ent !Btensions #or Oracle !nd

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Automate Content 'ana+ement in i9rocurement

i+roc're)ent" Catalog Hpload via Oracle'pplier Net&or(

O3ACD!H++D8!3

N! $O3P

H++D8!3

9 % S 7

A'to)atedtrans#er

9 %

8I$,C S%99 I,$ 0S"A'to)ated catalog trans#er

i+roc're)e!nd

9 % S 7

C0" ," ' 'S,$@IC,

S%99 I,$9A$ ",$-0S"

A'to)ated catalog

trans#er

. . .

0CA C0" ,"• Agree)ents• )art ;or)s• 8n#or)ation e)plate

,B ,$"AC0" ,"• +'ncho't

'pplier Catalogs ! N

8n

!*!3+

8nstance

8ncre)ental Hpdate

*H !3

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• 8ntegrated co))and center #orpro ect )anagers and sta to)onitor pro ect per#or)ance andta(e action – Cost and 3even'e – *illing and Cash ;lo&

– !arned 7al'e – Co))it)ents – +rogress – Change oc')ents and 8ss'es

• +o&ered %y Oracle !ndeca

8n#or)ation iscovery

Advanced +ro ect +lanning and ControlIm&roved @isibilit( and ,as( Access to 9ro:ect Status for 'ore9roactive 'ana+ement

+rod'ct &as #or)erly (no&n as Oracle+ro ect <anage)ent !Btensions #or O!ndeca

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Clic( icon to add pict'• <anage pro ect sched'le o#val'es O7 across #'ll pro ectli#ecycle – 3ecord delivera%le line ite)s and

capt're cost, sched'le, and scope #oreach

– Align &or( plan &ith delivera%les – rac( 'nit %ased reso'rcere-'ire)ents #or re'se acrossdelivera%les

– <anage act'als, %'dget, and#orecasts reported against &or(plan,

O7, and cost %rea(do&n str'ct're – *ill and #orecast %ased on progress o#

+ro ects" ched'le o# 7al'esIm&rove 9ro:ect Control and @isibilit( for 9ro:ects #ithContractual Schedule of @alues

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Clic( icon to add pict'• '%scription Ordering in Order<anage)ent introd'ced &ith12.2

• 12.2.5 !nhance)ents #or'%scription Contracts

– As pro)otional goods – As eBploded and incl'ded ite)s in

Order 8)port – 6ro'ping )'ltiple s'%scription

contracts on one sales order into oneservice contract

O<" elling '%scriptions and ervices!nhance)ents/le ible 0rderin+ for Combination of 9roducts? Services?Subscri&tions? and ;arranties

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Clic( icon to add pict'• 8ntegrated co))and center #orservice and lease rene&alpro#essionals – C'sto)er <anage)ent" 7isi%ility into

c'sto)er relationships, contracts, andservice

– +ort#olio <anage)ent" 7isi%ility intoc'sto)er port#olio, contracts, andassets

– 7endor <anage)ent" 7isi%ility intocash Fo& #ro) partners and relatedport#olio

– Contracts ;inance and ervice " 7ie&

to %alance &or(load o# transactions to

Contract 3ene&al Co))and CenterIm&roved @isibilit( into Service and ease $ene#als for 7i+her

o(alt( and *usiness

+rod'ct &as #or)erly (no&n as Oracleervice Contracts !Btensions #or Ora

!ndeca

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Clic( icon to add pict'• Assign and trac( serial n')%ersat )aterial point o# &or(" &or(order iss'e, sales order pic(ing,

eld service de%rie#, ret'rn tovendor

• 8te) does not need to %e serialcontrolled to capt're serialin#or)ation d'ring (eytransactions

• Availa%le in 8nventory and$areho'se <anage)ent orgs

O</Dogistics" ;leBi%le erial agging$educe 8ata 0verhead b( Ca&turin+ Serial "umbers 0nl( at9oint of %se

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Clic( icon to add pict'• ivide &areho'se into pic( Gones&ith &or(ers assigned to eachGone

• ivide large s'%inventory intos)aller Gone or co)%ine s)allers'%inventories into single Gone to)aBi)iGe pic(ing

• Assign &or(er tas(s %ased onGones

• +ic( and p't a&ay ite)s %asedon Gones

$< " Rone +ic(ing$educe Idle ime and Im&rove 9ic in+ , cienc( hrou+hout;arehouse

'# ' i " C ) A il %ili

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Clic( icon to add pict'• +rod'ction sched'ler can" – 8denti#y co)ponent shortages #orc'rrent day/neBt shi#t

– 3eprioritiGe &or( orders to )eet'nanticipated events

– +rovide i))ediate visi%ility to)'ltiple planners

– 3elease only &or( orders that )eetall )aterial re-'ire)ents

• his co)ple)ents 3apid+lanning9s LClean to *'ildM#eat're

<an'#act'ring" Co)ponent Availa%ility<anage)ent'ana+e %n&lanned Situations and 'a e 8a( ) Ad:ustments to9lans

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Clic( icon to add pict'• O'tso'rced <an'#act'ring #oriscrete 8nd'stries 'pport #or" – 8nternal toll )an'#act'ring

organiGations &ithin and acrossledgers, legal entities, and operating'nits

– A O and C O ite)s – Dot/serial controlled ite)s &ith %'ilt in

genealogy

• O'tside +rocessing #or +rocess8nd'stries

<an'#act'ring" !nhanced O'tso'rced 'pportIncrease Automation and @isibilit( #ith , &anded Su&&ort for0utsourced Scenarios

!A<" < 7i ' liG ti # A t d $ (

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Clic( icon to add pict'• 7ie& %oth discrete and linearassets on )ap

• Con g're )apping display – Assign vis'aliGation co)ponents #or

locating assets and orders on )ap – Deverage )ap tools s'ch as )ap

layers – <ap ! 38 68 #eat'res to linear asset

seg)ents – <ap ! 38 #eat'res to discrete assets

as alternate to geo coding

• Create and vie& &or( re-'estsand &or( orders via )ap

!A<" <ap 7is'aliGations #or Assets and $or(Orders

uic l( ocate and 'ana+e ;or for 8iscrete and inear Assetsvia ,as( 'a& @isual

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Clic( icon to add pict'• ata #'lly sec'red across ales,ervice, ;inancials, and C<applications

• Hsers in each Operating HnitOH can only access the ervice

3e-'ests in their Operating HnitOH

ervice" ervice 3e-'est OH ec'rity <OAC$un Se&arate 0*s on a Sin+le ,*S Service Instance

a&to&s

Operating Hnit 2

Co&iers

Operating Hnit 1

Call Center

;ield ervice

epot 3epair

Call Center

;ield ervice

epot 3epair

Sin+le Service Instance

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Call Center A+ents can vie#?create and u&date S$s for all of

the local +overnmenta+enciesE0%s the( are

su&&ortin+Docal 6overn)ent @

ervice !Bec'tion3e)ote 'pport, ;ield ervice

Operating Hnit @

Service , ecutionaccess the Service $eDue0&eratin+ %nit F0%G

CitiGenDocal 6overn)ent 1

Docal 6overn)ent 2ervice !Bec'tion

3e)ote 'pport, ;ield erviceOperating Hnit 2

Docal 6overn)ent 1ervice !Bec'tion

3e)ote 'pport, ;ield erviceOperating Hnit 1

CitiGenDocal 6overn)ent 2

CitiGenDocal 6overn)ent @

Citi ens served b( diHerentlocal +overnment a+enciescan use the same CallCenter

Shared Services Contact Centerervice" ervice 3e-'est OH ec'rity <OAC

Call $e%

!)ail, $e%, Call

ervice" <ore 4 <D H8s" ispatch Center

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Clic( icon to add pict'•

;ield ervice" ispatch Center – Ne& 4 <D H8 replaces ;or)s H8 – !)%edded analytics )eas're

sched'le -'ality• ravel ti)e ratio• ech 'tiliGation

• ele ervice" Contact Center – Ne& 4 <D H8 replaces ;or)s H8

ervice <ore 4 <D H8s ispatch Center,Contact CenterIncrease 9roductivit( #ith Con=+urable 7 ' %I for Service9ersonnel

;ield ervice" ispatch Cen

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+ayroll at a glance #orAd)inistrators and 43+ro#essionals

• +ayroll 3eadiness – Hse seeded and c'sto) readiness

chec(s

– 7isi%ility into ne&ly hired e)ployees12.2.5

• +rocess <onitor – <onitor payroll and assign)ent processes – 3'n, retry, and roll%ac( payroll processes – AnalyGe %ased on co)parisons %et&een

pay periods

4C<" +ayroll ash%oard !nhance)entsIm&rove , cienc( and $educe ,rrors #ith @isibilit( of 9a(roll$eadiness and 9rocessin+

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'pport #or i)pli edevelop)ent !nviron)ents &ithingle ;ile yste)

• +atching +rogress <onitoring ool

• Online +atching yste)7alidation

• 8)proved <iddle ier tart'p andh'tdo&n +er#or)ance

Online +atching !nhance)entsIm&roved , cienc( and @isibilit( for 0nline 9atchin+0&erations

0ld ,dition0ld ,dition0ld ,dition

*usiness %sers

$un ,d9

! *'siness 'ite 12.2.5" !3+ E 4C< 3elease

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• 9rocurement• +roc're)ent Co))and Center K Ne& +r• i+roc're)ent 8n#or)ation iscovery" 3

3evie&s and ;eed%ac(J Catalog Hplo'pplier Net&or(

• +ro ect +roc're)ent" +roc're)ent o# • o'rcing" o'rcing 8nitiatives, <'ltiple

Alternative Dines• D<" A'to)ated Assess)ents, yna)ic

Dists and I'ali cation e)plates• ervices +roc're)ent" o% tandardi

3ate Changes• CD<" Contract elivera%le <gt Acro

• 7uman Ca&ital 'ana+ement• +ayroll" !nhanced +ayroll ash%oard• 'ccession +lanning" Con g'ra%le a

• /inancials• 6D" o'rnal Approvals &ith A<!• A3" 3eceipt Applications Hsing <atch core E

Pnapsac( <ethod• A+" ransaction aB Con g'ration $or(%oo(• C43<" 7ol')e O er *ac( ated Ad 'st)ents• Deasing" !nhanced er)ination +rocessing

• 9ro:ects• Advanced +ro ect +lanning and Control Ne&

+rod'ct• ched'le o# 7al'es• +ro ect <gt" *'dgetary Controls in ;inancial

+lans

! siness ite 12.2.5 !3 E 4C 3elease4ighlights9roduct /amil( 7i+hli+hts

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• 0rder 'ana+ement and o+istics• Contract 3ene&al Co))and Center Ne&

+rod'ct• O</+ricing" elling ervices !nhance)ents• O</DO6" ;leBi%le erial agging• O<" <an'al Dine plitting o# 8nternal ales

Orders• O</C43<" !nhanced 6ross <argin Calc'lations

• I'oting" I'ote 7alidation ;ra)e&or(• 8N7" 3eceiving a%let Opti)iGed Hser 8nter#ace• $< " Nested D+Ns, Rone +ic(ing, <o%ile as(

ash%oard• < CA" ingle ign On 'pport

• 'anufacturin+• O'tso'rced <#g" C O/A O, 8nternal oll <#g,

Dot/ erial

! *'siness 'ite 12.2.5" C< 3elease 4ighlights9roduct /amil( 7i+hli+hts

• Asset 'ana+ement• <ap 7is'aliGation #or Assets and $or(• Dinear Asset <anage)ent !nhance)ents• Asset Creation 4 <D Hser 8nter#ace

• Service• ervice 3e-'est Operating Hnit ec'rity• ;ield ervice" A'to Creation o# O D • ;ield ervice" 4igh 7ol')e +arts Orderin

e%rie ng• pares <gt" $areho'se hipping <etho

Calendars• pares <gt" !Bternal 3epair !Bec'tion

rac(ing• ele ervice" Contact Center 4 <D H•

;ield ervice" ispatch Center 4 <D 8nter#ace

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! *'siness 'ite <o%ile 4ighlights

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*e Informed and a e Action on the o! *'siness 'ite )artphone Applications

4oriGontal Apps K #or )ost e)ployees• Approvals• !Bpenses• i)ecards

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8/18/2019 100515_206066.pptx



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