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APWA 2016 PWX 8/29/2016 1 Take the Pain our of your Snow Plan Wilfrid Nixon, Ph.D., P.E., PWLF Salt Institute Goals How best to create your snow plan, with or without a web-based app to help you Figure out the process you need to follow to create your ideal snow plan See how your current snow plan may fall short of what you really need in a snow plan

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APWA 2016 PWX 8/29/2016

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Take the Pain our of your Snow PlanWilfrid Nixon, Ph.D., P.E., PWLF

Salt Institute

Goals

How best to create your snow plan, with or without a web-based app to help you

Figure out the process you need to follow to create your ideal snow plan

See how your current snow plan may fall short of what you really need in a snow plan

APWA 2016 PWX 8/29/2016

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Complexity

If we want to look at winter maintenance sensibly, we need to consider it as a system

Everything we do impacts (perhaps) everything else we do

Which is a bit daunting!So, what can we do to break it down

a bit and try and get a handle on it?When in doubt, draw a diagram!

April 2012APWA NASC

 

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So What Does this Have to do with a Snow Plan?

Ideally, your plan will include all these elements and more

It will be based on your levels of service

It will detail the actions to be taken during typical winter storms, and during severe storms

It will describe your available resources and indicate how your personnel will deploy those resources

All of which sounds very impersonal and unrealistic!

Wait a Minute – What Are we Talking about Really? Your winter maintenance plan has a variety of

different “levels” to it

The council, board of supervisors, mayor or whomever likely has to pass a resolution approving it

Then there is likely a short one or two page document summarizing it

Finally there is the more detailed plan that covers stuff like routes, equipment, personnel and so forth

Each level has its own challenges…

APWA 2016 PWX 8/29/2016

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Visually…

ResolutionResolution •Passed by Politicians

PolicyPolicy •Informs the public

Detailed Plan

Detailed Plan

• Drives your actions

The First Problem…

Political Interference Not the same as political oversight which

is necessary and appropriate Politicians should be informed about the

policy, and should formally adopt it, but…

Not all of them are happy with the process!

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That Problem Exemplified

Someone calls the Mayor (for example) “My street has not been plowed” It was only a 1” snow storm, and your

policy says you do not plow residential streets unless you get 2” or more of snow

The Mayor calls you and gives you a ration of s**t about providing poor service to the people of your city

What do you do?

Thoughts on Problem 1

You have a policy for a reason, and if you act in ways contrary to your policy, you may open yourself up to liability (very state dependent, by the way)

It is your job to make sure your elected officials know the policy and know what you do and do not do Do you provide them with briefings before major winter

events?

Do you remind them before the winter season about what your policy covers?

Your elected officials can change the rules on you, but you should make that a formal process!

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Levels of ServiceThey are at the center of winter

maintenance and drive all our actions (ideally)

Different roads receive different levels of effortRoad types often differentiated in

terms of Average Daily Traffic (AADT)Priority Levels Assigned

Because they are central, important they be created properly and then followed

Level of Service – An Example

Classification AADTTarget Regain Time

Bare Lane Description

Super Commuter

Over 30,000

1-3 hoursBare lanes are defined the same for all classifications as follows:

Urban Commuter

10,000-30,000

2-5 hours All driving lanes are free of snow and ice between the outer edge of the wheel paths and have less

Rural Commuter

2,000-10,000

4-9 hoursthan 1 inch of accumulation on the center of the roadway.

Primary800-2,000

6-12 hoursThe Bare Lane Regained date and time should be logged when this condition is obtained.

SecondaryUnder 800

9-36 hoursLoss of bare pavement is when 5% or more of the pavement is slippery, icy, or snow covered.

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Suitable Levels of Service Very location specific – what works in

Illinois would not work in Georgia!

Road type specific – residential streets should not receive the same efforts as Interstates

Possibly time of day specific – major commuter routes should have higher priority in the few hours leading up to rush hour…

How Clean is Clean Enough?

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March 2012

Salt Institute Annual Meeting

Basing a Plan on Levels of Service - Issues We already discussed the political concern…

The next issue is the weather

Achieving bare pavement 24 hours after your typical storm may be easy, but...

Achieving bare pavement 24 hours after a 2” ice storm will not be easy...!

How does your plan handle that?

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The Second Problem - It’s All in the Words! You need some weasel words to help you manage

expectations

When talking about level of service goals, stress that these goals are for typical winter storms

You might even give an example of what is a typical winter storm

Include pavement temperatures, precipitation type and amount, and duration in your example

Explain how variations in these factors add challenges

Variations

Low pavement temperatures reduce the effectiveness of road salt

Freezing rain is much harder to deal with than snow

High winds (above 15 mph) can cause snow drifting which may create ongoing pavement issues

Long duration storms, or many storms back to back, may cause issues with personnel availability

Things like flu epidemics may limit the ability of the agency to respond

Certain crashes (e.g. hazmat) may create special circumstances

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Quantifying the Weather Impact What is the weather like?

Some storms are easy, some are not!

All those measurements could give us a clear idea of how bad the storm was

Generally through some form of storm index

If we want, we can sum the storm indices over a winter, and get a winter index…

Some Form of Winter Index

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October November December January February March

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October November December January February March

Moline 2013-14Total Salt Used = 13,420 TonsTons/Index Point = 499

Moline 2012-13Total Salt Used = 11,200 TonsTons/Index Point = 848

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Measuring Performance Based on your Plan How efficiently are we getting to our level of service?

Are we “applying the right amount of material, in the right place, at the right time, and keeping it there,” or do we just think we are?

Can we identify systemic inefficiencies and remove them?

Even if we have detailed application rate programs, are we actually following them?

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The Third Problem - Liability

A good, comprehensive, and attainable plan is great protection

BUT, two caveats apply You must follow your plan

Your plan must be reasonable

This varies lots depending on jurisdiction, so check with your agency attorney

Bottom line – comprehensive, implemented plans are great…

Converse is true as well...

The Fourth Issue –Environmental Concerns Again, varies significantly from location to location,

but…

More and more locations are being faced with environmental issues in winter maintenance

The low end of the issues may be awareness from your “customers” about environmental impacts

All the way to required record keeping and limited use of materials in certain watersheds or other designated areas

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Some of Those Environmental Issues - Locations

New Hampshire

New York – Lake George Area

Minneapolis

Chicago

And others

So, if you are facing those issues, you are not alone!

Training requirements, changes in practice, tracking of usage, limitation of usage

Summarizing the Needs for your Plan Comprehensive – it has to cover all that you do in

winter maintenance

Contingencies – you have to define your normal winter storm, and discuss what constitutes a major deviation from that

Complications – what are your processes when you are outside your “normal” storm zone?

Convenient – is you r plan logically organized so that anyone could find their way through it without too much hassle?

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The Web App for Your Plan

One option for how to create and maintain a plan that covers all the bases

Allows for easy creation of the plan, and even has options to track how well you are implementing the plan

Some brief details on it

~140MunicipaAgencies

using the Winter Web App today

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Straightforward Questions +

Maps

Secure Log-In Customized Winter Operations Planning document ready to

download

Easy as 1-2-3

1 2 3

Dashboard View

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Example - Contact Info Module

Dashboard View

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Plow Route Mapping ScreenSimple Toolbar

Google Maps

Live Lane-KM Calculations

Route Priorities by Colour

Create Different Types of MapsSidewalk Plow Routes Roadway Plow Routes

Patrol Routes Vulnerable Areas

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Dashboard View: Go for Greens!

PDF document instantly ready for download.

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General Feedback:

Winter Web App is a great tool that is helping save at least 40 hours of work per municipality, and delivering a top notch winter operations

planning document.

Conclusions

A Good Plan will be a major benefit for you in several ways

Creating a good plan requires a strong template, and one is available for you (see the session handout, available through the app, I believe)

The app automates the process of creating a plan, ensures that nothing is missed out, and allows you, as an add-on, to track your performance in the context of your plan

More info: [email protected]

TakethePainOutofyourSnowPlanHandoutNotesAPWAPWX2016

Remember,wintermaintenanceisacomplexprocess,soyouaregoingtohavetogivesomethoughttohowyouoperateyourplans.Levelofserviceshouldbecentraltoyourplan,butyouhavetobeabitcarefulhere.Whatdoyouactuallymeanbylevelofservice?Howgoodshouldtheservicebe?Levelofserviceisinmanywaysapoliticalissue.Soelectedofficialsshouldsetit,buttheyshouldalsomakesurethattheystickto

it,otherwisechaoscanresult!Ineffect,youaredealingwithathree-layerprocess.Donotletthepoliticiansgetintotheweedsof,forexample,determiningplowroutes.Butitisentirelyappropriateforthemtoassignthelevelsofserviceandtoknowwhattheyareandwhytheyareinplace.

´ AGoodPlanwillbeamajorbenefitforyouinseveralways´ Creatingagoodplanrequiresastrongtemplate,andoneisavailableforyou(seethe

sessionhandout,availablethroughtheapp,Ibelieve)´ Theappautomatestheprocessofcreatingaplan,ensuresthatnothingismissedout,

andallowsyou,asanadd-on,totrackyourperformanceinthecontextofyourplan

Moreinfo:pleasevisitthewebsiteat:www.OGRAapps.com

WilfNixonSaltInstitute

[email protected]

Tactical (per-storm) Operations Levels of Service

Equipment Selection and Operations

Materials Usage

Strategic (annual) Operations

Performance Measurement and

Continuous Improvement

Direct Impact

Feedback

Resolution • PassedbyPoliticians

Policy • Informsthepublic

DetailedPlan

• Drivesyouractions