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Official opening of West Lane Hospital Centre of excellence for children and young people To find out more turn to page 5 making a difference together Freedom to speak up page 3 page 4 Over 100 nurses recruited page 7 Award winning staff Winter 2016 issue 56 trust newsletter insight

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Page 1: 1065 TEWV Insight 56 Winter 2016 Layout 2 07/12/2016 12:05 … · 2018-08-24 · 2 insightISSUE 56 Winter 2016 As 2016 draws to a close, I’ve been thinking back over the last 12

Official opening ofWest Lane HospitalCentre of excellence for childrenand young people

To find out more turn to page 5

making a

difference

together

Freedom tospeak up

page 3

page 4

Over 100nursesrecruited

page 7

Award winningstaff

Winter 2016 issue 56

trust newsletter

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insight ISSUE 56 Winter 20162

As 2016 draws to a close, I’ve been thinking back over thelast 12 months. It’s been an eventful year for TEWV (and forme!). It was a privilege to take over from Martin Barkley aschief executive of one of the best performing and wellrespected mental health and learning disability trusts in thecountry. We’ve achieved a great deal over the last year(some of it has been featured in this magazine).

I’m very proud of what staff are doing every day, workingwith service users, their carers and partner organisations toimprove patient care.

I would like to thank you all for your continued support andcommitment to the Trust and wish you all a very happy andhealthy 2017.

Colin MartinChief Executive

August 2016 Ruth Briel, senior clinical director,KPO clinical pathways and theKaizen Performance Office team,Lanchester Road Hospital, Durham.“A big thank you to you and yourteam for the facilitation of therecent children and young people’sservices (CYPS) pathway event. I feltthat you were all very professional,committed and had obviously spenta lot of prep time to facilitate theevent. It was a very large task andwithout all your help we would havenot got to where we did after thethree days. It was a pleasure to bepart of it,” from Nicki Smith, teammanager.

September 2016 Kyla Brown, staff nurse, MapleWard, West Park Hospital,Darlington. “Upon discharge frommy stay at Maple Ward, I would justlike to express my appreciation forone nurse in particular. Kyla, youhave persistently shown a level ofcare towards me that has been a cutabove the rest. You have offered meexcellent advice and been very pro-active within your approach to me (aquiet patient). You always remainedcompletely on the ball with myrequest and your consistency hasbeen of great help to me during thistough period. I am and will alwaysbe forever grateful for you going theextra mile!” from a service user.

Christmas message

As I write this, I'm about to start the difficult (andextremely enjoyable) task of choosing the finalists for thisyear's Chairman's award for everyday excellence in ourMaking a Difference Awards. We've received a recordnumber of nominations this year which is the tenth yearof the awards. I'm really pleased that so many peoplehave taken the time to show their appreciation for theexcellent work our staff are doing every day - even if thisdoes mean it's harder to choose the finalists!

Over the last couple of months I’ve been holding locality meetingswith our public governors and I’m also planning on meeting up withstaff and elected governors very soon. It’s really important that I keepin touch with the people who represent our members and I find thesemeetings really useful.

I was delighted to host the official opening of West Lane Hospital,Middlesbrough and to welcome Sir Malcolm Grant, chairman of NHSEngland, to perform the official opening ceremony. This is a fantasticfacility for children and young people and Sir Malcolm said it was“truly impressive”. You can read more about it on page five.

We also welcomed unexpected visitors to the Trust when inspectorsfrom the Care Quality Commission visited a number of our adult andolder people’s wards (as part of their follow-up unannouncedinspection). We have yet to receive formal feedback but inspectorstold us how welcoming they found all staff on the wards they visited.

It was a privilege to host the annual long service awards (see pagethree) and to recognise staff for their long-term commitment to theNHS (at least two people in York had worked in the NHS for over 40years). Our NHS is only as good as the people who work in it and it’simportant to let staff know that they’re appreciated and valued.

And finally, on behalf of the Board of Directors I would like to wisheveryone all the very best for the festive season and a happy andhealthy 2017.

Lesley Bessant

The chairman and non-executive directors welcome invitations to events (nomatter how small). If you would like to invite them to your event please [email protected]

Out and aboutwith your chairman

Living theValues award

Living the Values is the chairman’s award for staff who havemade a difference to service users, carers and families,colleagues or other customers

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insight ISSUE 56 Winter 2016 3

We are proud to have staff who’ve workeda long time for the NHS. 97 members ofstaff recently celebrated serving the NHSfor over 25 years. As part of theircontinued commitment, they were invitedto awards ceremonies held recently inMiddlesbrough and York where they werepresented with long service certificatesand vouchers as a token of appreciation.Robert Harland, community psychiatric

nurse from Acomb day psychiatric servicesin York, was one of the first staff membersfrom York to be awarded a long serviceaward and was honoured for an amazing 38years’ NHS service. Lesley Bessant, Trustchairman said: “We are privileged to havepassionate staff, who’ve dedicated theircareer to us and this is our way of thankingthem.”

Long service awards

People now have until 16 January2017 to give their views on thedevelopment of a new mentalhealth hospital for the Vale of York.

We are asking for feedback on the locationof the new hospital (there are threepossible sites) as well as the proposednumber and configuration of beds.

Most people want to receive the care theyneed at home and developing services thatsupport people in the community is a keypriority for us. Alongside this, we want tomake sure that those people who need tospend time in hospital have access tomodern, state-of-the-art facilities.

The local clinical commissioning group(CCG) has arranged additional publicmeetings to give people moreopportunities to have their say on ourproposals.

More information on the consultation,public meeting dates and how to getinvolved is available on Vale of York CCG’swebsite: www.valeofyorkccg.nhs.uk.

Staff celebrating their long service

Dewi Williams

Freedom to speak up

The national ‘Freedom to Speak Up’ report into theculture of raising concerns in the NHS, led by Sir RobertFrancis, recommended that all NHS trusts should have anindependent and impartial source of advice to staff at anystage of raising a concern.

Consultationextended

Dewi Williams has been appointed to thisfreedom to speak up guardian role forTEWV, and will be working with the Trustboard to help develop more ways toempower and encourage our staff to raiseconcerns. He’ll also be supporting themthrough the process.

Dewi has worked in the NHS for 40 yearsand explained why he thinks the role isimportant: “Throughout my career innursing, general and clinical management,I’ve seen plenty of both good and not sogood practice, as well as how it’s beenmanaged and handled. Speaking up isn’tabout blame; it’s about staff knowing whoto contact with their concerns, no matterhow big or small, and knowing these willbe addressed both confidentially and fairly.We want to be in a position where we’re

welcoming and thanking staffwho raise a concern. Themore we can strengthen aculture of openness, themore we cancontinuously improvepatient safety andstandards of care forthe benefit of ourpatients and staff.”

Dewi can becontacted bystaff through adedicatedemail addresspublished onthe intranet.

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Recognition for Trust achievementsWe’ve seen another flurry of awards and accreditations inrecent months, highlighting the positive work of a wide-rangeof individuals, teams and services.

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At the Positive Practice in Mental HealthAwards on 13 October, staff were successfulin two award categories. The staffmindfulness service won the ‘MentalWellbeing of Staff’ award for their approachto improving the health and wellbeing of ourstaff; mindfulness programmes for staff havebeen offered in the Trust since 2009 and over1000 staff have attended workshops andprogrammes. The Trust quality improvementservice team, working in partnership withpsychosis teams in Hartlepool and Stockton,as well as North Tees and North Durham earlyintervention in psychosis teams, won the‘MINDset Quality Improvement System’category; their Model Line Programmeimproved service user experience with agreater focus on recovery, while reducingwaste and cost.

The Trust picked up another three awards atthe RCPsych awards in November: the NorthTees liaison psychiatry team won ‘PsychiatricTeam of the Year: Older-age Adults’ foremploying innovation, partnership, effectiveleadership and excellent team work to deliverdemonstrable quality improvements; ourexperts by experience won ‘ServiceUser/Patient Contributor of the Year’ forworking in partnership with Trust staff todevelop better service user experience andoutcomes and Paul Blenkiron, consultantpsychiatrist in York was awarded ‘PsychiatricCommunicator of the Year’ for championingawareness and understanding of psychiatricand/or mental health issues, through publicengagement.

During October two of our services wereaccredited by the Royal College ofPsychiatry. The South Durham andDarlington crisis team received accreditationfor providing an excellent service by theCollege’s Home Treatment AccreditationScheme (HTAS) and Farnham ward atLanchester Road Hospital, Durham receivedaccreditation for inpatient mental healthservices (AIMS).

The Orchards in Ripon was awarded ‘BestNew Building’ and ‘Best EnvironmentalScheme’ at the Ripon Civic Society awardsin October, which celebrated the best projectsin and around the city.

Paul Blenkironat the RCPsychAwardsColleagues at the RCPsych Awards

South Durham and Darlington HTAS award Farnham Ward colleaguesThe Orchards

Well done to everyone involved!

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Commenting on the site, Chris Davis, headof children and young people’s services,Teesside, said: “At West Lane Hospital weprovide a wide-range of care and servicesto children and young people, some ofwhom are with us for many weeks ormonths. The impressive modern design andfacilities we now have make it acomfortable, safe and engagingenvironment for the young people duringtheir stay with us and we can already see areal difference and long-term benefits.”

Sir Malcolm Grant, Chairman of NHSEngland, officially opened the site and said

he was ‘bowled over’ by theprofessionalism andenthusiasm of the staffhe met.

Commenting on thefacilities he said: “I always appreciateseeing intelligentarchitecture that isdesigned to bring out thebest in staff, as well asproviding attractiveenvironments for serviceusers.”

Pharmacies deliver psychological support

Service usershave their say…

People experiencing low mood inDurham and Teesside could benefit froma pilot study seeing communitypharmacies deliver psychologicalsupport.

David Ekers, nurse consultant, EnterpriseHouse, Spennymoor, has secured nearly£500,000 of funding from the NationalInstitute for Health Research (NIHR) to evaluatethe effectiveness of training pharmacy staff todeliver psychological therapies to people livingwith long-term physical health conditions andlow mood.

About 30% of the UK population has long-term physical health problems. In those thatdo, depression is between two and three timesmore common than in the general population.

As eight out of 10 people live within 20minutes’ walk of a pharmacy, the CommunitypHarmaciEs Mood Intervention STudy(CHEMIST) aims to reach people in thecommunities where they live and offer earlyhealth promotion support to reduce thenumber of people who need specialist mentalhealth care and avoidable hospital admissions.For more information about CHEMIST pleasecontact [email protected]

Over 150 service users, carers andprofessionals came together at the Trust’stenth annual learning disabilityconference in October to discuss nationalplans to transform care for people livingwith a learning disability or autism.

The conference created a forum where peoplecould openly discuss key messages from‘Building the Right Support’, part of the NHSfive-year forward plan to reduce the numberof inpatient beds for people with a learningdisability, and how we can make sure peoplereceive the right care, at the right time, in theright place.

The packed agenda featured presentationsfrom staff, service users, local authorities andpartner organisations. Workshops were alsohosted on topics including service user andcarer involvement, care and treatment reviewsand what good services look like for peoplewith learning disabilities.

For more information visitwww.tewv.nhs.uk/livingthegoodlife#TEWVconf

Sir Malcolm Grant officiallyopens West Lane Hospital

The Trust has celebrated the official opening of West Lane Hospitalin Middlesbrough after a multi-million pound refurbishment todevelop it as a centre of excellence for children and young people.The extensive refurbishment and redesign of existing premises, aswell as the development of new buildings, has provided muchimproved state-of-the-art facilities and services.

Official opening of West Lane Hospital

l-r Professor Simon Gilbody, Dr DeanMcmillian, Dr Shehzad Ali, Dr Liz Littlewood(study manager) and Dr David Ekers (leadinvestigator).

Artist Tom Bailey was onhand throughout the day tocapture events on paperFor more information, see www.tewv.nhs.uk/WestLane

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World Mental Health Day Mental ill health is more common than you might imaginewith one in four people experiencing some form of mentalhealth illness each year. This can range from grief, stress orsadness due to everyday life events through to more seriouslong-term conditions.

World Mental Health Day (Monday 10 October) aimed toraise awareness of mental health issues and staff fromacross the Trust lent their support to this worthwhilecampaign…

Mona-Lisa Kwentoh, consultant psychiatrist, chaired a steeringgroup that organised an interactive event raising mental healthawareness in Redcar and Cleveland. Professionals from over 30services and organisations were on hand at the ‘Turning the Tide’event to talk to the general public about local support and how torespond to those experiencing mental distress. Attendees alsotook part in activities including alternative therapies and healthycooking.

Meanwhile in Hartlepool, co-hosted event ‘Strictly mental health’saw members of the public take part in a social dance, take astroll around information stands and find out more about mentalhealth support available in the area.

Engaging ourpartners inCounty DurhamLiaison and diversion staff held anevent at Darlington police stationfor constabulary staff. Attendeeswere able to experience how it mayfeel to be affected by auditory andvisual hallucinations using 3Dvirtual technology. £90 in donationswas also raised for the MentalHealth Foundation.

In Newton Aycliffe, child and adolescent mental healthservices (CAMHS) welcomed parents, carers andprofessionals to an event showcasing children and youngpeople’s mental health services in County Durham andDarlington. There was a range of information standsmanned by Trust staff and attendees were invited to takepart in workshops including the patient and carer journeyand improving access to psychological therapies.

Fiona and colleague Wendy

Involving peoplein North YorkshireMental health and learning disabilitiesprofessionals in Hambleton andRichmondshire were on hand to offeradvice and guidance at an awarenessraising event hosted by our involvementand engagement (I&E) team. FionaBainbridge, I&E officer said, “Volunteersfrom the Phoenix Group helped us toplan and deliver this event whichshowcased the support available forpeople in North Yorkshire. Over 20services and organisations attended andworkshops on mental health first aid andbeing a dementia friend were deliveredto the general public.”

Cllr Barry Hunt, Mayor of Redcar and Cleveland, officiallyopens Turning the Tide with Dr Kwentoh (centre front)

Raising awareness of youngpeople’s services in County Durhamand Darlington

Turning the Tide in Teesside

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Almost 300 health professionalswent to TEWV’s annual NursingConference, held at Ramside Hall,Durham in September. This year’sconference, based on the theme‘nurses adding value’, sawattendees celebrate and reflect onthe positive differences they maketo people’s lives every day.

Elizabeth Moody, director of nursing,welcomed staff by saying she wasincredibly proud of the care provided bynurses across the Trust and this was afantastic opportunity to thank them.

On the day, prestigious keynote speakers,poster presentations and interactiveworkshops showcased the work going onin the Trust.

Malcolm Rae, OBE gave an upliftingpresentation about clinical leadership being

key to good service provision and remindedstaff that they all have potential to beleaders and inspire hope in others.

Humanitarian Terry Waite, CBE sharedinsights of his time in captivity and lessonsin survival; providing food for thought onhow to cope with pressure and resolveconflict in everyday situations.

TEWV’s experts by experience, a group ofservice user/survivors who use their uniqueexperience, knowledge and expertise tobring about positive change to servicedelivery and staff attitudes, gave athought-provoking presentation onrecovery and insight into where they feelnurses can best add value.

Finally, Colin Martin, Trust chief executivesummed up by saying he was confidentthat “…we can respond to challengestogether and we will make a difference.”

insight ISSUE 56 Winter 2016 7

Our staff are our greatest asset. Over the pastfew months we have concentrated ourefforts on recruiting registered mental healthand learning disability nurses, committing tooffering all successful candidates apermanent position at the Trust.

At a recent nurse recruitment event inCounty Durham, we conducted 63 on-the-spot interviews and made 51 offers ofemployment. Meanwhile, an event in Yorkattracted 40 attendees and resulted in 35

people being offered a band 5 or 6 nursingpost. We also interviewed and offerednursing roles to 24 people at the RoyalCollege of Nursing recruitment events inGlasgow and Liverpool.

If you, or someone you know, is anexperienced or newly qualified nurse, andwant to find out more about what we canoffer, please visit our websitewww.tewv.nhs.uk/careers

Over 100 nurses offeredemployment(and we’re still going!)

Annette Booth, team manager, psychosisteam, West Park Hospital, Darlington, atthe Glasgow recruitment event

Everbody isTEWV flufighting

Some of our chief flu fighters

l-r Terry Waite, ElizabethMoody, director of nursingand Malcolm Rae

Adding value

Our staff flu vaccination campaign startedin October and we’re doing all we can toprotect our patients, collegues andservices from this serious virus.

Working in a healthcare setting, we have aduty to keep those under our care safe.Flu can be passed on even without havingsymptoms, and although individual staffmay be fit and healthy many of ourpatients, family members and colleaguesare not. For most people who catch flu it’sunpleasant, but for some it can lead tochest infections, severe complications anddeath.

Just six weeks into the campaign 44% of allstaff (2865 people) had been vaccinatedand protected. This year, alongside Verathe Vaccinator and our occupationalhealth team, we have 52 ‘chief flufighters’; nursing staff who are trained togive the flu vaccination to colleagues.

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Join usYour governors inviteyou to attend...Board of Directors meetingWest Park Hospital, Darlington, DL2 2TSTuesday 28 February at 9.30amTuesday 28 March at 9.30am

The Durham Centre, DH1 1TNTuesday 31 January at 9.30am

Council of GovernorsHoliday Inn, Scotch Corner, Darlington DL10 6NRThursday 23 February at 2pm

The Trust and organisations fromvoluntary and third sectors have beenvery busy over the last few monthsspreading the word about whatinformation and support is available formental health and learning disabilities.

Billingham Forum, Richmond Cricket Club and StAugustine’s Parish Centre in Darlington were hubsof activity with over 78 stands, 239 attendees andtea, cake and homemade biscuits on offer.

The Phoenix Group, a service user-led group inNorthallerton which helped plan the Richmondevent, said: “A worthwhile, informative andenjoyable event that needs to be repeated”.

We also joined Healthwatch organisations inDurham and Darlington at drop-in sessions,talking to the public about their views on all typesof healthcare services.

insight ISSUE 56 Winter 20168

Coming to an event? Would you like to speak to your governor or the Trust secretary’s team? Tel. 01325 552314 Email. [email protected] Write to: Council of Governors, West Park Hospital, Edward Pease Way, Darlington DL2 2TS

Keep up-to-date with events and meetings

Like us on Facebook TEWV.FT Follow us on @TEWV

or visit www.tewv.nhs.uk

Back on the road

Since July, staff and governors have beenattending as many events as possiblehighlighting the benefits of being a publicmember of TEWV. Over 15 events rangingfrom fresher fairs at local colleges,conferences, events in support of worldmental health day and community galas havebeen hearing about membership.

340 new members signed up to support theTrust which is fantastic news, helping toreduce the stigma often associated withmental ill health and learning disabilities andat the same time raising awareness of careand treatment available locally.

We also teamed up with HealthwatchHartlepool at an event with a dance themecalled ‘Strictly Mental Health’.

Target met

Members news

Governorquestion timeThe Council of Governors is always keento hear from members. Do you have acomment, feedback or a question youwould like to ask? Please [email protected] or write toCouncil of Governors, West Park Hospital,Edward Pease Way, Darlington DL2 2TS.

”A variety of services that Ididn’t even know existed”

Visitor

The involvement andengagement team

Highlights of some of your governors’ work:• governors have been expanding their

knowledge, attending a number of trustconferences and training sessions

• public governors have met with thechairman to discuss matters within theirown constituency areas

• Vanessa Wildon has joined the Triangleof Care steering group along with anumber of carers

• governors actively took part in aworkshop providing their views to theboard of directors on what the prioritiesor the trust should be over the comingyears.

Governorsget involved

Membership updateTotal number of members

Joseph joins TEWVas a member

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MEMBERS NEWS insight ISSUE 56 Winter 2016 9

A team of specialists is supportingpeople across the Trust to become moremindful and pay attention to the presentmoment.

The TEWV mindfulness team, whichoriginally provided support to Trust staff,has extended its remit to delivermindfulness based cognitive therapy toindividuals who have experiencedrepeated episodes of depression, or whoare stressed by parenting or caring forsomeone with mental ill health or alearning disability.

Jo Cromarty, team manager, said “Manypeople brood about the past and worryabout the future. Learning to be mindfulcan help us become more focused andsteady and respond more wisely todifficulties and stress.

“We regularly host mindfulness tastersessions for adults in Durham Dales,Middlesbrough and Hambleton andRichmondshire. If you think mindfulnesscould help you please visitwww.tewv.nhs.uk/mindfulness for moreinformation.”

l-r Paul Bernard, Jo Cromarty andRussell Hodgson

Governorspotlight Sarah Talbot-Landon, publicgovernor representing CountyDurham, talks about herinvolvement in the Trust.

Wearing different hats isn’t a challenge forSarah. As a retired psychologist and apatient of the Trust, she uses herprofessional skills and lived experience torepresent members of County Durham andundertake involvement work.

“As both a parent and often an inpatient, Iwas worried about children visiting lovedones in hospital; wards can be ‘scaryplaces’ for children. By raising this,discussions are now underway to create achild-friendlier environment”.

Sarah also approached staff at the GoodallCentre in Bishop Auckland, a communityadult mental health service, aboutimproving the waiting area. “Whilstwaiting for my appointment, I wasconcerned when a distressed disabledpatient was unable to access the toilet; Iraised this and facilities have now beenupgraded. The waiting area was dull anduninviting which spurred me on to getimprovements made – TEWV agreed torepair shutters, paint and hopefully addwall art in the future.

“When I am well enough, throughvolunteering I sit on a range ofinterviews and steering groups.Contributing to recruiting the bestcandidates is satisfying. I’maccepted as an equal whose viewsand opinions are embraced andrespected. For me, this means Iwalk away knowing I have madea difference despite a dailybattle with my own illness.

“As a governor and a patient,being able to contribute a voice

for all, not just me, issatisfying and

rewarding”.

Sarah Talbot-Landon

Keeping you in mind

Fundraisingquest

Overdale ward at Roseberry Park inMiddlesbrough is benefitting from afundraising project called ‘Katy’sQuest’ led by Lucy Leaver.

Lucy, from Saltburn-by-the-Sea, decided to startthe venture after being touched by a friend’smental ill health and to help patients on thewomen’s adult mental health inpatient unit.

So far, Lucy has raised £2,200 by organising arange of activities. An art exhibition and auctionheld in her local town kick-started the campaignand, with the help of friends and family,fundraising continues.

The money has helped Lucy donate a variety ofitems including nightwear, toiletries, clothing andmindfulness colouring books to Overdale.

Lucy is now auctioning an Eastenders street signsigned by cast members which has been donatedespecially to Katy’s Quest. To make your bid, [email protected] by end of January.

Donations toOverdale, l-rChristine Wicks, staffnurse, Lucy Leaverand Christina Clark,ward manager

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Between now and Spring2017, our Trust coffee shopsare undergoing atransformation.

The newly named ‘Reflections’coffee shops will be launching anew menu offering a selection ofhot and cold snacks includingsalads, wraps, jacket potatoes andmore.

The new-look coffee shops willprovide a welcoming environmentfor customers, staff and visitors totake time out of their day to relaxand reflect.

The first to launch will be FlattsLane Centre, Middlesbrough inDecember, followed by Auckland

Park Hospital, Bishop Aucklandand Lanchester Road Hospital,Durham in the New Year.

The coffee shop at West Park,Darlington is being refurbishedand is expected to be completedin Spring 2017.

What is the best thing aboutyour job?The variety of my daily work. Ican go from being in a therapysession with an adolescent orundertaking aneurodevelopmentalassessment, to discussingservices with senior Boardmembers or teaching clinicalpsychologists in training.

What was your first job,where and what did itinvolve? I worked as an assistant playworker in a summer playscheme for young people withlearning disabilities during mysummer holidays after my Alevels in South London.

Who’s had the greatestinfluence on your career? My O level English teacher – yesI am that old! She firstintroduced me to the idea ofdoing a psychologyundergraduate degree.

What is your best childhoodmemory? Playing on the beaches in SouthWales. My Grandpa wouldalways keep us well suppliedwith ice cream.

Whose picture did you havepinned on your wall as ateenager? Starsky and Hutch, although Iwas always more of a Starskyfan.

What is your main ambitionin life? To be happy.

How do you like to spendyour leisure time? I must admit to enjoying a gooddance at a ‘70s disco, otherwiseI enjoy spending time withfriends and family, they enjoy agood dance too!

Do you have a claim to fameor a special talent?I can say the longest trainstation in Wales.

What was the last book youread? Go Set a Watchman by HarperLee.

Where did you spend yourlast holiday? Nerja, Spain.

Kath DaviesSenior clinical director, children and young people’sservices (CYPS) and clinical director, York and Selbychild and adolescent mental health services (CAMHS),Lime Trees, York.

Arts and crafts activities playa key role in our patient careand recovery and we love tosee all of the work that ourtalented service users create.During October and Novemberservice users enjoyed creatingan array of gorgeous poppythemed artwork forRemembrance Day. Activityworker Kirstin Jordan workedwith service users on RowanLea Ward at Cross Lane

Hospital, Scarborough, tocreate a beautiful poppydisplay which took pride ofplace in the patients loungefor all to see. Theoccupational therapy arts andcraft group on Lincoln Ward atSandwell Park Hospital,Hartlepool, set to work andproduced a colourfulcommemorative display, whichwas admired by many in thereception area.

Reflections’ staff at Flatts Lane Center

An insight into...

New look coffee shops

Rowan Lea poppies –Artwork created by RowanLea service users

We remember

Service users at Sandwell Parkcreated an array of poppies

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FOCAL POINT insight ISSUE 56 Winter 2016 11

For more information about the physical healthcare project

tel. 01642 451 532 or email. [email protected]

Alexia Hardy, project lead,said “Since the project wasestablished in 2014, the

team has worked withphysical healthcarepractitioners across theTrust to develop andimplement a procedureto identify serviceusers who are at riskof becomingphysically unwell(the early warningscore), guidelines

for themanagement and

screening of diabetes anda robust e-learningpackage.

“The team has alsoworked closely with the

Recovery College to delivera workshop encouraging students to takean active role in their physical healthcare,including how to get the best out of GPhealth appointments.

“There are three of us working in the teamincluding a physical health project nurseand support officer. Our working day israrely typical and can include anything fromconducting physical healthcare audits onour inpatient wards to attendinginvolvement and engagement events toraise awareness of the importance ofphysical health.

“We also spend time in the communityworking closely with a number of teams tounderstand their approach to physicalhealthcare and the role they play insupporting service users with their physicalhealth.

“Gaining input and engagement fromservice users has also been instrumental inthe work we have been doing. We recentlyheld a workshop with experts by experienceto inform a review of the Trust’s physicalhealthcare policy.

“Over the next few months we are planningto focus our energies on visiting services tosee how we can continue to improvephysical healthcare practices to benefitservice users.”

The physical healthcare team attend events like the Trust’s annualgeneral meeting to raise awareness of physical healthcare withinmental health and learning disabilities settings

The physical healthcare team: l-r AlexiaHardy, project lead, Pauline Smith,project nurse and Lindsay Rutherford-Hoe, project support officer

Physical healthcare project teamResearch shows that people with mental ill health or a learningdisability have higher rates of physical illness and reduced lifeexpectancy. This is often associated with preventable physicalconditions. The physical healthcare project campaigns and raisesawareness of the health inequalities our service users experience.It also is responsible for setting physical healthcare standards forassessment, treatment and monitoring, and embedding these intoeveryday practice across the Trust.

“The workshop was lively and staff listened.They were open to our feedback, offering uschoices and taking our physical healthcare issuesseriously”

Feedback from a workshop with experts by experience

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insight ISSUE 56 Winter 2016 12

News in briefHarvest buffet

Harvest festival Clients and staff from Rowan Ward at Briary Wing,Harrogate District Hospital, Harrogate, had a great timecelebrating their own harvest festival by singing songsand enjoying a buffet as well as listening to some prayersand music provided by TEWV chaplain Graham Peacock.An enjoyable time was had by all involved.

Staff and clients at Unit 2 Bankfields Court inMiddlesbrough supported the Rio 2016 Olympic andParalympic games with wonderful arts and craftsdisplays. They showcased their talents to brighten up theunit inspired by Team GB. Kilton View Day Service,Brotton, also held their own mini Olympics whichinvolved a number of activities in the lead up to theevent including practices for the events and arts andcrafts to prepare a banner and team strip for the big day.

Kilton View music festival Kilton View Day Service, Brotton, held a mini music festival

for service users and families in August with a number of

different types of music sessions, chill out tents and a

sensory animal session. If you would like to volunteer for

this event next year, call 01287 670020.

Chill out tent

Business plan Issues raised by service users, staff and stakeholdersas part of the business plan 2017-2020 review havebeen considered by the Trust Board and used by theBoard to agree draft priorities for the 2017-2020Trust Business Plan. To view and comment on thesedraft priorities, please contact [email protected]

What’s going onTo publicise your service news in insight, social media or the press,contact the communications team at West Park Hospital, Darlington,give us a call on 01325 552023 or email [email protected]

Keep up to date with what’s happening at TEWV, follow us on social media:

Olympicsupport

Sunflower competitionTeams across theTrust took park in asunflowercompetition earlierin the year. WinnersBek, Ramsey andHarland Wards,Lanchester RoadHospital, Durham(learning disabilityservices) grew theirsunflower to anamazing 94 inches.A £20 Argosvoucher was givento the winningteams.

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