10.cobit5 governance and management practices

7/31/2019 10.Cobit5 Governance and Management Practices

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Listed below are the activities associated with each of the g

The activities are sorted in the order in which they appear i

2012 ISACA. This work, and any derivatives thereo

Domain Practice

Governance Evaluate, Direct and Monitor EDM01











Governance Evaluate, Direct and Monitor EDM04Governance Evaluate, Direct and Monitor EDM05



Management Align, Plan and Organise APO01



















Management Align, Plan and Organise APO04Management Align, Plan and Organise APO04








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Management Build, Acquire and Implement BAI01




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Management Build, Acquire and Implement BAI03Management Build, Acquire and Implement BAI03






















Management Build, Acquire and Implement BAI06Management Build, Acquire and Implement BAI06








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Management Deliver, Service and Support DSS01Management Deliver, Service and Support DSS01

Management Deliver, Service and Support DSS01





















Management Deliver, Service and Support DSS04Management Deliver, Service and Support DSS04








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Management Monitor, Evaluate and Assess MEA01










Management Monitor, Evaluate and Assess MEA02Management Monitor, Evaluate and Assess MEA02







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overnance and management practices in COBIT 5.

COBIT 5: Enabling Processes.

, may not be offer for sale alone or as part any other publication or product.

Activity

Ensure Governance Framework Setting and Maintenance EDM01.01



Ensure Benefits Delivery EDM02.01



Ensure Risk Optimisation EDM03.01



Ensure Resource Optimisation EDM04.01

Ensure Resource Optimisation EDM04.02

Ensure Resource Optimisation EDM04.03Ensure Stakeholder Transparency EDM05.01

Ensure Stakeholder Transparency EDM05.02

Ensure Stakeholder Transparency EDM05.03

Manage the IT Management Framework APO01.01








Manage Strategy APO02.01






Manage Enterprise Architecture APO03.01





Manage Innovation APO04.01Manage Innovation APO04.02

Manage Innovation APO04.03




Manage Portfolio APO05.01



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Manage Budget and Costs APO06.01





Manage Human Resources APO07.01






Manage Relationships APO08.01


Manage Relationships APO08.03Manage Relationships APO08.04


Manage Service Agreements APO09.01





Manage Suppliers APO10.01





Manage Quality APO11.01






Manage Risk APO12.01




Manage Risk APO12.05Manage Risk APO12.06

Manage Security APO13.01



Manage Programmes and Projects BAI01.01




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Manage Requirements Definition BAI02.01




Manage SolutionsIdentification and Build BAI03.01


Manage SolutionsIdentification and Build BAI03.03Manage SolutionsIdentification and Build BAI03.04








Manage Availability and Capacity BAI04.01





Manage Organisational Change Enablement BAI05.01







Manage Changes BAI06.01

Manage Changes BAI06.02

Manage Changes BAI06.03Manage Changes BAI06.04

Manage Change Acceptance and Transitioning BAI07.01







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Manage Knowledge BAI08.01





Manage Assets BAI09.01





Manage Configuration BAI10.01





Manage Operations DSS01.01Manage Operations DSS01.02

Manage Operations DSS01.03



Manage Service Requests and Incidents DSS02.01







Manage Problems DSS03.01





Manage Continuity DSS04.01






Manage Continuity DSS04.07Manage Continuity DSS04.08

Manage Security Services DSS05.01







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Manage Business Process Controls DSS06.01






Monitor, Evaluate and Assess Performance and Conformance MEA01.01





Monitor, Evaluate and Assess the System of Internal Control MEA02.01





Monitor, Evaluate and Assess the System of Internal Control MEA02.06Monitor, Evaluate and Assess the System of Internal Control MEA02.07


Monitor, Evaluate and Assess Compliance with External Requirements MEA03.01





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Evaluate the governance system.

Direct the governance system.

Monitor the governance system.

Evaluate value optimisation.

Direct value optimisation.

Monitor value optimisation.

Evaluate risk management.

Direct risk management.

Monitor risk management.

Evaluate resource management.

Direct resource management.

Monitor resource management.Evaluate stakeholder reporting requirements.

Direct stakeholder communication and reporting.

Monitor stakeholder communication.

Define the organisational structure.

Establish roles and responsibilities.

Maintain the enablers of the management system.

Communicate management objectives and direction.

Optimise the placement of the IT function.

Define information (data) and system ownership.

Manage continual improvement of processes.

Maintain compliance with policies and procedures.

Understand enterprise direction.

Assess the current environment, capabilities and performance.

Define the target IT capabilities.

Conduct a gap analysis.

Define the strategic plan and road map.

Communicate the IT strategy and direction.

Develop the enterprise architecture vision.

Define reference architecture.

Select opportunties and solutions.

Define architecture implementation.

Provide enterprise architecture services.

Create an environment conducive to innovation.Maintain an understanding of the enterprise environment.

Monitor and scan the technology environment.

Assess the potential of emerging technologies and innovation ideas.

Recommend appropriate further initiatives.

Monitor the implementation and use of innovation.

Establish the target investment mix.

Determien the availability and sources of funds.


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Evaluate and select programmes to fund.

Monitor, optimise and report on investment portfolio performance.

Maintain portfolios.

Manage benefits achievement.

Manage finance and accounting.

Prioritise resource allocation.

Create and maintain budgets.

Model and allocate costs.

Manage costs.

Maintain adequate and appropriate staffing.

Identify key IT personnel.

Maintain the skills and competencies of personnel.

Evaluate employee job performance.

Plan and track the usage of IT and business human resources.

Manage contract staff.

Understand business exepctations.

Identify opportunities, risk and constraints for IT to enhance the business.

Manage the business relationship.Co-ordinate and communicate.

Provide input to the continual improvement of services.

Identify IT services.

Catalogue IT-enabled services.

Define and prepare service agreements.

Monitor and report service levels.

Review service agreements and contracts.

Identify and evaluate supplier relationships and contracts.

Select suppliers.

Manage supplier relationships and contracts.

Manage supplier risk.

Monitor supplier performance and compliance.

Establish a quality management system (QMS).

Define and manage quality standards, practices and procedures.

Focus quality management on customers.

Perform quality monitoring, control and reviews.

Integrate quality management into solutions for development and service delivery.

Maintain continuous improvement.

Collect data.

Analyse risk.

Maintain a risk profile.

Articulate risk.

Define a risk management action portfolio.Respond to risk.

Establish and maintain an ISMS.

Define and manage an information security risk treatment plan.

Monitor and review the ISMS.

Maintain a standard approach for programme and project management.

Initiate a programme.

Manage stakeholder engagement.


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Develop and maintain the programme plan.

Launch and execute the programme.

Monitor, control and report on the programme outcomes.

Start up and initiate projects within a programme.

Plan projects.

Manage programme and project quality.

Manage programme and project risk.

Monitor and control projects.

Manage project resources and work packages.

Close a project or iteration.

Close a programme.

Define and maintain business functional and technical requirements.

Perform a feasibility study and formulate alternative solutions.

Manage requirements risk.

Obtain approval of requirements and solutions.

Design high-level solutions.

Design detailed solution components.

Develop solution components.Procure solution components.

Build solutions.

Perform quality assurance.

Prepare for solution testing.

Execute solution testing.

Manage changes to requirements.

Maintain solutions.

Define IT services and maintain the service portfolio.

Assess current availability, performance and capacity and create a baseline.

Assess business impact.

Plan for new or changed service requirements.

Monitor and review availability and capacity.

Investigate and address availability, performance and capacity issues.

Establish the desire to change.

Form an effective implementation team.

Communicate desired vision.

Empower role players and identify short-term wins.

Enable operation and use.

Embed new approaches.

Sustain changes.

Evaluate, prioritise and authorise change requests.

Manage emergency changes.

Track and report change status.Close and document the changes.

Establish an implementation plan.

Plan business process, system and data conversion.

Plan acceptance tests.

Establish a test environment.

Perform acceptance tests.

Promote to production and manage releases.


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Provide early production support.

Perform a post-implementation review.

Nurture and facilitate a knowledge-sharing culture.

Identify and classify sources of information.

Organise and contextualise information into knowledge.

Use and share knowledge.

Evaluate and retire information.

Identify and record current assets.

Manage critical assets.

Manage the asset life cycle.

Optimise asset costs.

Manage licences.

Establish and maintain a configuration model.

Establish and maintain a configuration repository and baseline.

Maintain and control configuration items.

Produce status and configuration reports.

Verify and review integrity of the configuration repository.

Perform operational procedures.Manage outsourced IT services.

Monitor IT infrastructure.

Manage the environment.

Manage facilities.

Define incident and service request classification schemes.

Record, classify and prioritise requests and incidents.

Verify, approve and fulfil service requests.

Investigate, diagnose and allocate incidents.

Resolve and recover from incidents.

Close service requests and incidents.

Track status and produce reports.

Identify and classify problems.

Investigate and diagnose problems.

Raise known errors.

Resolve and close problems.

Perform proactive problem management.

Define the business continuity policy, objectives and scope.

Maintain a continuity strategy.

Develop and implement a business continuity response.

Exercise, test and review the BCP.

Review, maintain and improve the continuity plan.

Conduct continuity plan training.

Manage backup arrangements.Conduct post-resumption review.

Protect against malware.

Manage network and connectivity security.

Manage endpoint security.

Manage user identity and logical access.

Manage physical access to IT assets.

Manage sensitive documents and output devices.


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Monitor the infrastructure for security-related events.

Align control activities embedded in business processes with enterprise objectives.

Control the processing of information.

Manage roles, responsibilities, access privileges and levels of authority.

Manage errors and exceptions.

Ensure traceability of information events and accountabilities.

Secure information assets.

Establish a monitoring approach.

Set performance and conformance targets.

Collect and process performance and conformance data.

Analyse and report performance.

Ensure the implementation of corrective actions.

Monitor internal controls.

Review business process controls effectiveness.

Perform control self-assessments.

Identify and report control deficiencies.

Ensure that assurance providers are independent and qualified.

Plan assurance initiatives.Scope assurance initiatives.

Execute assurance initiatives.

Identify external compliance requirements.

Optimise response to external requirements.

Confirm external compliance.

Obtain assurance of external compliance.

10.cobit5 governance and management practices

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