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Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource Deepthi Rajeev and Jeff Black March 16 th , 2015 10 th Annual Utah Health Services Research Conference

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Page 1: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

Data from EHRs in Outpatient

Practice Settings: An Emerging

but Immature Resource

Deepthi Rajeev and Jeff Black

March 16th, 2015

10th Annual Utah Health Services Research Conference

Page 2: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

Objectives

• Present an overview of the scope of our

collaborations in the community

• Describe real-world challenges in deriving

meaningful information from EHRs of

outpatient practices

• Share lessons learned

• Future implications in the community

Page 3: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

Who is HealthInsight?

• A private, non-profit, community based organization dedicated to improving health and health care in Utah, New Mexico, and Nevada

• We currently serve as: – Medicare Quality Innovation Network / Quality

Improvement Organization (UT, NV, NM, OR)

– State External Quality Review Organization (NM)

– Regional Extension Center for HIT (UT, NV)

– NRHI Regional Health Improvement Collaborative

– AHRQ-designated Chartered Value Exchange (UT, NV)

– RWJ Foundation Aligning Forces for Quality community (NM)

Page 4: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

Scope in the Community

• 353 clinics and 1256

providers

• Quality Improvement

• Assistance with

Meaningful Use and

HIT

Page 5: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

Project Examples

• Beacon cooperative agreement – In 2010, the Office of the National Coordinator

awarded 17 Beacon communities across the US

– Improve care provided to adult patients with Diabetes in the Salt Lake MSA

• Quality Improvement Task – Aligned with the Million Hearts Initiative

– Focused on ABCS: Aspirin therapy, Blood pressure control, Cholesterol management , Smoking cessation

Page 6: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

EMR Systems of Beacon and Cardiac Participants

22 19

16 7 7 7

5 4 4 4 4 4

2 2 2 2 2

1 1 1 1 1 1 1 1

eClinicalWorks (eClinicalworks, LLC)

Epic Care EHR (Epic, Inc)

Help2 (Intermountain Healthcare)

Amazing Charts (Amazing Charts)

e-MDs (e-MDs, Inc)

PrimeSuite (Greenway)

Vitera Intergy EHR (Vitera Healthcare)

AllScripts Enterprise (AllScripts)

Aprima (Aprima Medical Software)

GE Centricity Enterprise (GE Healthcare)

Other

Practice Partner (McKesson)

AllScripts Professional (AllScripts)

Care360 EHR (MedPlus, Inc)

NextGen EHR (NextGen)

Practice Fusion (Practice Fusion)

Red Planet EHR (ArcSys)

Advanced MD (Advanced MD)

AltaPoint (AltaPoint)

CADURx (CADURx)

MyWay (AllScripts)

Noteworthy (Noteworthy Medical)

Sevocity EHR (Sevocity)

SOAPware (SOAPware, Inc.)

Spring Charts (Spring Medical Systems)

Page 7: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

8 Diabetes Quality Measures

• HbA1c screening

• Diabetes in control (HbA1c<8%)

• LDL-C screening

• LDL-C in control (<100mg/dl)

• BP in control (<140/90)

• Medical attention for nephropathy

• Retinal eye exams

• Foot exams

Page 8: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

9% 2% 2% 2% 5%

25%

39%

16%

5% 2% 2% 2%

57%

32%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

0 1 2 3 4 5 6 7 8

Number of the 8 Diabetes CQMs Available

Clinic Count by Number of Number of Diabetes CQMs Available

Clinic Count Initial Clinic Count Final

Page 9: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

65%

76% 82% 82%

65%

82% 76%

88% 94%

100%

94%

100%

82%

94%

76%

100%

0%

20%

40%

60%

80%

100%

17 Independent Clinics Count of Clinics By Quality Measure

Page 10: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

Cardiac Measures • BP Control

– NQF #0073 - Ischemic Vascular Disease (IVD): Blood Pressure Management

– NQF #0061 - Diabetes: Blood Pressure Management

– NQF #0018 - Controlling High Blood Pressure

• Lipid Control – NQF #0075 - Ischemic Vascular Disease (IVD): Complete Lipid Panel and LDL

Control

– NQF #0064 - Diabetes: Low Density Lipoprotein (LDL) Management and Control

• Aspirin Therapy – NQF #0068 - Ischemic Vascular Disease (IVD): Use of Aspirin or Another

Antithrombotic

– NQF #0067 - Coronary Artery Disease (CAD): Oral Antiplatelet Therapy Prescribed for Patients with CAD

• Smoking Cessation – NQF 0028b - Preventive Care and Screening Measure Pair: b. Tobacco

Cessation Intervention

– NQF #0027 - Smoking and Tobacco Use Cessation, Medical assistance

Page 11: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

4%

13%

31%

52%

2%

11%

45% 41%

0%

10%

20%

30%

40%

50%

60%

1 2 3 4

Number of Measures available

Percentage of Cardiac Clinics Who Could Report up to 4 measures

Initial Collection Period

Final Collection Period

Page 12: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

Cardiac Measure Availability

63% 57% 60%

40%

90%

70% 70%

23%

0%

20%

40%

60%

80%

100%

BloodPressure

Lipid Control Aspirin Smoking

Pe

rce

nt

of

Clin

ics

Initial Final

Page 13: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

MOGE (Moved or Gone

Elsewhere) Filtering Patient Lists

Page 14: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

Clinical Workflow: Lessons

Learned • Improving data documentation critical to

measure calculation and subsequently QI

• Workflow changes may be needed:

– Use of standard templates vary across

clinics using the same EHR system

– Free text (e.g., DM foot exam, DM eye

exam, L/R to denote the side BP was

measured)

– Identification of ‘inactive’ patients and

classification of ‘urgent care’

Page 15: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

Measures: Lessons Learned-1

• Interpretation of measure specifications

vary across vendors

• Trial and error and reverse

engineering to calculate valid

denominators and numerators

• Custom reporting is usually possible but

complex

– Often doesn’t meet standard measure

specifications (e.g., 2 visits in two years for

diabetes denominators)

Page 16: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

Measures: Lessons Learned-2

• Measures that are not core ‘MU’: less likely

to be available (e.g., A1c and LDL

screening)

• Vitals based measures more likely to be

available and valid (e.g., BP)

• Measures relying on lab test results require

substantial effort

– Point of care entry for in-house tests and

multiple lab interfaces

Page 17: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

MU and QI: Lessons Learned

• Most EHR systems (even MU-certified) are

not designed to support analysis for QI and

population management

• MU reports helpful for provider-level data

but limited capability to present data at the

clinic-level

– Clinic level reporting may not be valid due to

duplication of patients among providers

• Burden on clinics to create run charts and

generate patient lists

Page 18: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

Implications for the Community

• EHRs have the potential to be rich data sources but important to recognize their limitations

• Move towards Transparency and Accountability in healthcare outcomes

– Practices need to assess and improve their capacity in using EHRs to support population health and care management

• Growing awareness of the value of data integration

Page 19: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

Acknowledgements

• All participating outpatient practices

• Kimberly Mueller, Health care Analyst

Team Lead

• HealthInsight Utah staff

Page 20: 10th Annual Utah's Health Services Research Conference - Data from EHRs in Outpatient Practice Settings: An Emerging but Immature Resource. By: Jeff Black

Questions

Contact Information

Jeff Black: [email protected]

Deepthi Rajeev: [email protected]