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Enabling payments through innovation

In partnership with:

APS Overview Corporate Milestones

APS founded (Jan ‘04)

Launched first general purpose prepaid MasterCard in the UK (Aug ’05)

Established AFL and secured ELMI to directly issue prepaid cards (July ’07). Updated to EMD2 (May 2011)

c£1 Billion in card turnover & over 600,000 cards (2012)

Now in contract with 15 Councils, including Bury, Nottinghamshire, Trafford, Lancashire, Plymouth, Merton, Islington and Lewisham.

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APS Overview Product Milestones – Prepaid Payments innovator

Achieved 10+ industry accolades and stand as the most awarded prepaid card in Europe

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1st general purpose prepaid card in the UK 1st instant issue MasterCard prepaid card in the UK 1st CHIP & PIN prepaid card 1st to create reload network via the UK Post Office® 1st and only gold prepaid card in the UK 1st to offer Creditbuilder 1st UK prepaid card to offer Purchase Protection 1st prepaid issuer to gain MasterCard membership 1st to offer an Integrated Currency product 1st to deliver an online Bill Payment solutions 1st ‘true’ Banking prepaid product

Unique sort code and bank account number Faster payments Direct Debit

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Prepaid Card SolutionDeveloped for Councils

Local Authority

Prepaid Card Solution

Direct Payments & Personal

Budgets

Cash & Cheque Replacement /

Social Fund

Appointee-ships / Court of

ProtectionExpenses

Solving numerous Cash, Benefit Payments & Expense Management Challenges ...Cost Effectively

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How Prepaid Cards WorkWhy Cashplus prepaid cards are a powerful solution

Direct Payment Programmes Better Engagement

Simplification of process for Service Users & Council employees Increases speed of service provision – no need to wait for the service user to set up

a new bank account Encourages financial responsibility

More Control Access to all Cardholder spend/usage for monitoring & Auditing via electronic

statements / data repository at ANYTIME! Limits the administrative burden around monitoring and audits Finance – check that contributions are paid & see balances real time –

reducing fraud Care Teams – real time checks to confirm that the funds are being used in line

with the original assessments. Enables claw back of funds – its Council money Limit type of merchant spend (e.g. Cash withdrawal) by blocking MCCs

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How Prepaid Cards WorkWhy Cashplus prepaid cards are a powerful solution

More utility than standard prepaid cards Sort Code & unique Account Number making it easier to receive & make payments Direct Debits Customer contributions available directly on to the card account Faster Payments

Reporting Online real-time account / statements for individual accounts CSV daily / weekly reports – download from Secure Server (SFTP site) Standard Alerts & Top line reports (including payments, credits, refunds, renewals)

Payment Options for Cardholders Payment for goods or services by using the card directly Set up Direct Debit with 3rd party company that manage their payroll requirements Set up Direct Debit for required Insurance Policies Set up regular payments either online or over the telephone to pay carers Make one off &/or variable payments online or over the telephone

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Implementation Set up and Launch of Council Programmes IT Requirements

Minimal – Application System = software based Monitoring & Auditing real time = web based via standard site Access to APS’ Secure Reporting Server

Processes Set up - DPA Waiver added to standard Service User, Council Contract Authorised Council employees – Council Helpline Fund Recovery Account limit increase

Prepaid Card Account set up 2 to 3 minutes – card with Service User within 5 working days Online Account registration – 2 minutes

Transfer of funds on to the card account Standard BACs / Faster Payment process utilised for standard bank accounts

Internal Processes Existing Service Users - internal challenges around transfer of accounts New Service Users – very straightforward process

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Prepaid Card Solution: Fee schedule to deliver a complete end to end payment solution

Programme Set up Fee - £1,000 Annual Fee - £29.99 per account

Card Account volume discounts apply on card orders greater than 500 (£25 per acct) & 1,000 (£20 per card acct)

Additional Card (Companion Card) Issue fee / Card Replacement- £4.95

ATM cash withdrawal fee - £0.99 – if applicable

Card Transactions (payments using the card) - FREE

Direct Debit Transactions - £0.35 per transaction

Online Bill Payment Transactions - £0.35 per transaction

Bill Payment Transactions via customer services - £1.00 per transaction

Card Account loading – FREE

Reporting (real-time by account & all account & transaction data) - FREE

All card fees are either invoiced to the council or posted to the card

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How Prepaid Cards WorkWhy Cashplus prepaid cards are a powerful solution

Social Fund, Emergency Funds, Cash & Cheque Replacement Instant Issue Product

Instant Issue Packs purchased up front by Council & held securely 2 x Products available – with ATM available or ATM withdrawals blocked Simple set up and loading process for Council 2 to 3 minutes to register / set up the Card Either load immediately or at a later stage Cardholder calls the customer services IVR to retrieve PIN Cardholder can then use the card at POS & / or ATM

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Prepaid Card Solution: Fee schedule to deliver a complete end to end payment solution

Programme Set up Fee - £1,000 Instant Issue Pack Fee - £4.95 per account (1 to 499)

Card Account volume discounts apply on card orders greater than 500 (£4.00 per pack), 1,000 (£3.50 per pack) & 5,000+ (£3.00 per pack)

ATM cash withdrawal fee - £0.99 – if applicable

Card Transactions - £0.99 per transaction

Direct Debit Transactions - £0.35 per transaction

Online Bill Payment Transactions - £0.35 per transaction

Card Account loading – FREE

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APS vs. Competitors APS has numerous points of differentiation in the industry, especially against a core set of issuers and

programme managers focused in the Electronic banking marketplace• Product differentiators, especially Direct Debit and credit offerings are giving APS it’s Cashplus branded

cards a clear position as ‘best in market’. • Company differentiators, most notably being a directly regulated and licensed MasterCard issuer with

Agency Banking, positions APS well not only against the competitors listed below, but more opportunistically against traditional high street banks who continue to disenfranchise both its consumer and business customers.

• Only company to currently compete effectively and successfully in all three markets

Online Acquisition

Bill Payment

Purchase Protection

Multi -Currency

Direct Debit

Faster Payments

Overdraft Lending

Post Office Branch Access

Proprietary Load Network

Direct MasterCard Member

Agency Banking Enabled *

European Licenced

* Infrastructure to provide sort code and bank account number to each issued card, enabling true debit card and bank capability

Consumer Focused Corporate/Public Sector Focused

Government Disbursement Partnered to migrate about £6B in government cash disbursement to card based solutions for local authorities due to ‘big bank’ solution failing themFour Councils have signed with APS, with many more in the pipeline

Direct Payments Disbursement - London Borough of Merton• The London Borough of Merton have set up prepaid cards to make payments to

clients in Adult Social Care with either Personal Budgets or Direct Payments.• By paying the benefits directly on to the card account, the Merton has taken full

control of the accounts, enabling real-time monitoring and auditing of expenditure

Personal Budget & SDS Disbursement - Bury Council• Bury Council have set up over 750 prepaid card accounts to make payments to

clients & Carers in Adult Social Care with Direct Payments.• The cards are a flexible way of ensuring that carers and customers of adult care

services can access funding allocated to them in a convenient manner. The APS Prepaid card offer more choice of where, and when, a customer can spend this money.

Direct Payment Disbursement - Plymouth City Council• Plymouth City Council provide Direct Payment customer’s with a Prepaid Card, in

the first 9 months, Plymouth has set up over 500 Service User accounts.

Case StudiesCurrent Public Sector partners

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