1.1 extension telephone 2. installation ... one on which you had programmed auto call back feature...

C RYSTAL GUARD (Ver-4.5)

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1. INTRODUCTION:

Crystal Guard EPAX system has been specifically

developed to meet the requirement of group housing

societies with latest state-of-the-art features like Panic

alarm on single pair intercom cable, Cable cut alarm, 12

party conferencing, Caller ID on extension, Vendor arrival

announcement and many more which are totally

un-matchable by any other system. The Crystal Guard

system can be configured from 16 lines to maximum of

256 lines as desired. The Guard system is available in

four models viz. 32 lines, 64 lines, 128 lines and 256

lines.

This guide will help you find and learn the user codes, so

that you can use your CRYSTAL EPAX system exactly

the way you want it. Take a little time to read through it

and try out some of the codes on your extension.

1.1 Extension Telephone

Standard electronic push button instruments should be

used on the Crystal EPAX system.

2. INSTALLATION & COMMISSIONING

2.1 Requirements

Installation should be done by authorized & trained

personnel only.


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2.2 Site Requirements

CRYSTAL is designed to work in a normal environment.

The unit should be placed away from

1 Processes producing electricity, fumes,

dust, gasses or radiation (e.g. silicon or

halon contamination from photo copying or

fire protection equipment)

2 Electrical meters or switchgears

3 Water pipe, gas meters, pipes or appliances

4 Dampness

5 Vibration

2.3 General

Ensure a good power point for the exchange with a 5 pin

socket & switch. If possible, the customer should be

asked to provide a “ clean” power supply direct from the

power distribution board. CRYSTAL is set to work at

220VAC, 50Hz mains supply.

WARNING:

ANTI-STATIC PRECAUTIONS MUST BE TAKEN WHEN

WORKING WITH THE CARDS OR COMPONENTS OF

CRYSTAL EPAX.

CAUTION:

Never insert or pull cards or any cable from the equipment

with the “power on” under any circumstances.


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2.4 Commissioning Checks

Power-up CRYSTAL system and carry out the following

checks:

On each extension check:

1 System dial tone

2 Dialing

3 Ringing

The exchange once installed and put into

operation needs little routine maintenance. Any

extension fault can be isolated at the MDF, and

exchange faults can be isolated at the card level.

Faulty cards can be replaced with service cards while

they are repaired at authorised maintenance center to

minimize system down time.

Note:

Damage caused on Crystal systems due to high

voltages is not covered under warranty.

3. NUMBERING SCHEME:

The default extension numbers are in 4 - digits and start

from 2001 up to 2256.

4. HOOK FLASH

You shall have to use the “Hook-Flash”, prior to dialing

any facility code. Hook flash (HF) is a gentle/ slow tap of

the cradle switch. After HF, you shall get a slow

acceptance tone.


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4.1 The Thumb - Rule for using Hook Flash

Whenever dialing any extn. number or code from - dial

tone/call forward dial tone/engaged tone, dial straight

away .For dialing extn. number or facility code from ring

back tone / conversation mode, first HF and then dial the

required number.

Note:

1. After completion of any call replace your handset for

minimum 1 sec for disconnection before going off

hook for the second call.

2. If your instrument is provided with a flash key, enquire

the timing of key from your system manager / dealer.

If it is below 300 milliseconds, do not use this key (it

shall be ignored by the system). You may use the

cradle switch for HF. If the timing is between 300-600

msec, you may use this flash key for HF.

If while transferring a call, you press any wrong code /

extn. no. do not panic. You can HF anytime. You shall get

beep tone again .Now you can transfer the call to any

extension.

5. MAKING CALLS:

When you pick-up your phone, you will hear internal dial

tone, then

+ Dial the desired extension number in

tone mode.


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6. CALL PICK - UP:

6.1 Specific Call pick-up

If any other extension is ringing , to answer it from your

non - ringing phone,

+++++ Dial * 76 + XXXX

Where XXXX = Extension Number of the

ringing phone.

Note:

Alarm call ringing on a particular extn. cannot be picked

by any other extn.

6.2 Common Call Pick-up

You can make nine call pick-up groups. An extn. can

pick-up any ringing extn. in his same group by dialing

+ + + + + * 77

7. AUTO CALL BACK:

If the extension you are trying is busy so that youcannot get through it, you do not have to keep trying itagain and again. By using this feature you can programthe busy extension to ring back automatically as soon asit becomes free. If you dial any extension number andget busy tone,

To request a ring back,

+++++ Dial 75

Hang - up.

When the extension becomes free , both your phone andthe one on which you had programmed auto call backfeature will start ringing. When that extension answers,you will be connected.


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8. CLI FEATURE:

If you install a CLI telephone on any extension, you can

avail this facility. The calling extension number shall be

displayed on your extension.

In default, this feature is enabled on all extensions

9. DO NOT DISTURB:

If you are busy with some important work and do not

want to be disturbed, you can enable this feature on your

extension. Now, if any other extension calls your

extension, he will get music only.

To Enable this feature,

+++++ Dial * 72 + XXXX

Where XXXX = Self Extension Number

To Cancel this feature,

+++++ Dial * 730.

Note:

A broken dial tone is always heard on the extension with

this feature enabled.

10. BARGE - IN:

If any important or priority message is to be passed on

to an Extn which is busy, you can break into this

extension.

To pass on any message,

+++++ Dial Desired Extn. Number.

After getting busy tone,


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+++++ Dial 83.

You will be immediately connected to the busy extension

and all the three extensions will get short beeps as long

as the barge - in process continues.

Note:

Barge - in shall not work if the busy Extn. is in dialing /

ringing mode.

11. MONITOR:

With this facility you can monitor the conversation of two

extensions without any indication (short beeps) to the

busy extensions.

To Monitor,

+++++ Dial Extension Number.

After getting busy tone,

+++++ Dial 80.

You can now monitor the conversation between the busy

extensions.

12. CONFERENCING:

When an extension is busy with some other extension,

to bring third extension into conference,

+++++ H/F & Dial the third extension number.

When the third extension answers,


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+++++ H/F & Dial *0

If more than one extensions are to be involved in the

conference, go on adding those extensions by H/F and

dialing the desired extension numbers

When all the desired extensions have been added,

announce conference and,

+++++ H/F & Dial *0.

A conference call involving all the extensions is

established.

While adding more extensions for conferencing, the

already added extensions continue to get music till the

conferencing feature has been activated

13. CALL FORWARD:

If you are going to be near another extension phone rather

than your own, or if you wish to divert all calls made to

you to some other extension, then you can set your phone

so that anyone dialing you will be put through to the other

extension.

A call forward dial tone (broken dial tone) is always heard

on the phone, which has been diverted. This does not

mean that you cannot use it for making calls.

To divert your calls to other extension from your own

extension,

+++++ Dial * 72 + XXXX

Where XXXX = Extension to which the

calls are to be diverted.

Now, anyone dialing your number shall be connected to

this programmed extension.


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To cancel Call Forward,

+++++ Dial * 730

You will hear normal dial tone

Note:

Whenever you lift handset you will hear call forward dial

tone (broken dial tone). Anyone picking up your phone

will hear this tone until diversion is cancelled.

Note:To use this feature, your extension should be

enabled for the same from feature table programming.

14. HOT LINE:

This feature comes in useful when a particular extension

is to be used continuously and repeatedly over a period

of time.

To set any extension for hotline,

+++++ Dial * 961 + XXXX + Y

Where XXXX = Extension Number

Y = Delay Time ( 2 ~ 9 sec.)

after which you want the

ring to start.

To Cancel hotline,

+++++ Dial * 960

15. ALARMS:

15.1.One Time Alarm:

To program your extension to ring at a specified time,

+++++ Dial * 982 + HH MM

Where HH MM = Time in 24 hour format.


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15.2. Repeat Alarm:

Alternately, you can set your extension to ring daily

at the specified time.

To program a repeat alarm,

+++++ Dial * 983 + HH MM

Where HH MM = Time in 24 hour format.

Your extension shall now ring daily at this specified time

till it is cancelled. If a voice module is installed in the

system you can programme for a voice prompt, example

-“Good Morning” etc., which shall be heard on going off

hook on an alarm call

Note :

To cancel any of the above alarms,

+++++ Dial * 980

16. FLEXIBLE NUMBERING:

You can allocate any 1,2,3 or 4-digit number to

any extension.

For Example: You can program

Extn 2001 as 21

Extn 2010 as 301

Extn 2225 as 4001 etc..

Refer to the programming section of the manual for the

programming of the above.

Note:

1. If you shall be using a mix of 2/3/4 digit

numbers, then numbers having starting

common digits cannot be assigned to any other

extension.


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2. Same number cannot be assigned to two ports.

3. After setting flexible number, any extension

programming must be done using revised extn.

numbers.

17. FEATURE GROUPS:

Following features can be selectively allowed or

disallowed to any extension in 10 different combinations.

Feature Name Feature Number

Internal dialing 00

Auto call back 01

Call pick up 02

Call forward / Do not disturb 03

Hotline 04

Paging 05

Relay port access 06

Conferencing 07

Alarms 08

Barge - in 09

Monitor 10


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Following 10 combinations of features are possible:

Feature No. 00 01 02 03 04 05 06 07 08 09 10

Group 0 N N N N N N N N N N N

Group 1 Y N N N N N N N N N N

Group 2 Y Y N N N N N N N N N

Group 3 Y Y Y N Y N N N Y N N

Group 4 Y Y Y Y Y N Y N Y N N

Group 5 Y Y Y Y Y Y Y N Y N N

Group 6 Y Y Y Y Y N N N Y N N

Group 7 Y Y Y Y Y N N Y Y N N

Group 8 Y Y Y Y Y Y Y Y Y Y N

Group 9 Y Y Y Y Y Y Y Y Y Y Y

Refer programming section of the manual for above

programming.

If any extension is barred from extension to extension

dialing, then that extension shall not be able to dial any

digit from 1~8. He can only dial ‘ 9 ’. You can set ‘ 9 ’ as

security extension (from flexible programming). In this

case, this extension shall only be able to call security by

‘ 9 ’ and shall not be able to call any other extension.


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18. EXTENSION GROUPING

In an housing society if the complex is divided into

separate wings then accordingly you can divide the

extensions into groups ( maximum 16 ) . Following

features can be availed individually by each extension

group

A) Security extension group - Each extension group

can have its own security extension’s

(though the access code shall be same ) . For

example if we assume an society with following

lay out ( with security access code as 9 )

Now when extn 2012 shall dial 9 extn 2001\2002

shall ring

when extn 2045 shall dial 9 extn 2036\2037 shall

ring

when extn 2088 shall dial 9 extn 2068\2069 shall

ring and so on

B) FND Display - upto 16 FND Displays can be

connected ( one for each group) , which shall

function independently to show calling extension

number of that group only. However in case of

panic by an extn. in any group , all FND’s shall

indicate simultaneously.


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C) Watch Dog For Watchman - Eachsecurity shall have its own independentwatch dog timings

D) Visitors Double Check - Each securityextension can set for visitors doublecheck for his group of extensions.

E) Last Five Called Numbers - Last fivecalled numbers of an extension can beviewed on the FND of that particular group.

F) Vendor Arrival - When any vendor arrivesand the security dials the code for theparticular vendor , then only thoseextensions which are in the wing of thissecurity and have set a request for theabove vendor shall ring.

(Chairman’s broadcast shall be common for allextension’s regardless of extension grouping)

19. WATCH DOG FOR WATCH MAN :

Crystal Guard intercom system can be utilized to keepa watch on your watchman too! You can program a setof 10 timings for a day (for setting of timings refer toprogramming section of the manual). During theprogrammed timings, the first extension of the securitygroup shall ring. If the ring is not acknowledged by goingoff - hook, then the extension shall ring again after 1 min.If it still goes unacknowledged, (ie. the watch man wasasleep or missing) then the missed time / date shall berecorded. A full record of all missed timings for thecomplete 31 days of the month shall be kept in record.

You can view the missed record on the FND display.


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For this, from user password ( from security extn. only)

+++++ Dial 22 + DDWhere DD = Date (01 to 31)

The missed records shall be displayed as “ S HH MM “

Starting from the first of every month, the new recordshall automatically over write the old record of that samedate.

20. VISITORS DOUBLE CHECK:

With this feature the security guard can keep a doublecheck on any visitor visiting a flat owner. Whileconversation with a desired flat / extension is going on,security (By default extn 2001) shall dial

+++++ H/F + Dial *6

Now, after 4 min (Programmable) extensions of securityand the flat shall ring simultaneously. When the flatresponds the security can confirm whether the visitorhas reached the flat and is a genuine person only.

21. PANIC ALARM / CABLE CUT ALARM:

Crystal Guard system has a unique cable-cut / panicalarm feature which can be utilized as an effective burglaralarm system.To utilize the panic alarm feature, any number of push-to-off switches can be installed in any flat (say one inkitchen, one near the entry door, one in the bedroometc.).Whenever any switch is pressed, it shall trigger thepanic alarm and the pre-programmed extension at thesecurity (Max. 4) shall start ringing. Simultaneously theextension number (which has triggered the panic) shallbe flashed on the FND Display Panel.The ringing / flashing on display shall continue until andunless the alarm is reset as follows:Dial (From security extension)


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+ *10 + Extension Number

To set Panic ring extensions and to enable / disable the

extensions for this feature refer programming section of

this manual.

Similarly, when there is wire cut of any enabled extension,

then programmed extensions will ring and the extension

number shall be displayed on the display panel.

Connection layout for above panic shall be as follows

( Note : 12K resistor at the telephone end is necessary

for proper operation of this feature)

To Reset ring,

Dial (From security extension),

+++++ * 10 + Extension Number

Note:

In default, all extensions are disabled for this feature.

22. PANIC- BY- CODE:

One can also initiate panic by dialing ‘ # 100 ‘.

To reset panic, dial from security extension,

+++++ * 10 + Extension Number

Note: Do not enable for panic extension feature from

main password, if you want panic only by code and not

by panic switch / cable cut.


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23. EMERGENCY REPORTING:

In case, there is an emergency situation in any flat, the

flat owner can either use the panic feature or invoke

emergency reporting.

For this,

+++++ Dial # #

Each extn. can set for any 4 extension’s of his choice to

ring during emergency condition

To set, dial (from dial tone mode)

+++++ * 115 + Extn. No. + Extn. No. +

Extn. No. + Extn. No.

Now whenever this extension shall dial # #, above set

extension’s shall ring simultaneously. Any ringing

extension going off hook shall be connected to the

originating extension. If a voice module is connected in

the system, you may feed in a voice prompt as-”Please

Help” etc. When any extension shall dial # # and

disconnect, programmed four extensions shall keep on

ringing. Any extension going off hook shall get this voice

prompt (along with CLI number display, if he has CLIP

phone).

24. FND DISPLAY:

A 9 pin serial port is provided on the Guard system to

which you can connect a multi colour FND display panel.

In a big complex with seperate wings / security guard

room, an individual FND display (Max. 16) can be provided

for each security guard.


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Suppose there are four wings - Wing A, Wing B, Wing C,

Wing D in a big residential complex.

1. First divide the extensions into four groups as

per the flat owners in each wing

2. Programme seperate Security Extension’s /

Panic Extension’s for each wing .

3. Set the Jumper in the FND display for four

buildings as shown below:

Switch 1 Switch 2 Switch 3 Switch 4 Extn Group No.

OFF OFF OFF OFF 1

ON OFF OFF OFF 2

OFF ON OFF OFF 3

ON ON OFF OFF 4

OFF OFF ON OFF 5

ON OFF ON OFF 6

OFF ON ON OFF 7

ON ON ON OFF 8

OFF OFF OFF ON 9

ON OFF OFF ON 10

OFF ON OFF ON 11

ON ON OFF ON 12

OFF OFF ON ON 13

ON OFF ON ON 14

OFF ON ON ON 15

ON ON ON ON 16


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Connection of the display shall be as follows

Following information shall be available on this panel

a) Time Display

In idle condition current time is continuously

displayed in Yellow colour. This time can be set for

12/24 hour format display

b) Calling extension Number displayWhen any extension calls security Number the calledextension number shall be displayed in Green colourwith a short buzzer sound to attract the security.

c) Panic displayWhen Panic is initiated by any extension, PanicExtension number shall be displayed in Red colour

with continous buzzer sound until panic is resetted.


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d) Last five called Number and Time Display:Last five-called Number’s with Time for any extn. can

be viewed on the FND Display

e) Watch Man Missed Time DisplayYou can also view watchman-missed timings on thisFND

f) Display of flexible number settingIf you desire to view the flexible number of any port,dial (from user password)+++++ 715 + port no

g) To view port numberTo view the port number of any flexible extn, dial (fromuser password)+++++ 716 + port no

This display panel is also provided with a relay port to connect any hooter or siren, which shall be activated during panic condition.

25. RELAY PORT:

A relay port is provided in the Crystal Guard system,which can be programmed to switch ON / OFF anyelectrical appliance. If the appliance consumes less than0.5 Amp of current (or 100 watt power), you can drive itdirectly, and if it consumes more, you can drive it throughan external relay / contractor.


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To switch ON relay,+++++ Dial * 165

And To switch OFF,+++++ Dial * 166

further the relay port can be programmed to switchON/OFF automatically at pre-programmed timings.Up to 10 sets of timing’s can be set for the relay toswitch ON/OFF. To set for auto mode, refer toprogrammer’s section

26. PAGING:

A paging port is provided in the Crystal Guard system towhich you can connect a speaker for makingannouncements.

To announce through this port,+++++ Dial * 39

You shall get music for 2-3 seconds and this music shallalso be heard on the paging speakers so as to indicatethat an announcement is going to be made.

Now, you can make your announcement.

27. LAST FIVE CALLED NUMBER AND TIME DISPLAY:

With the Crystal Guard system you can easily traceout for ghost \ malicious calls. There is a buffer to storelast five called number and time sequentially for eachextension. Once the buffer is full (i.e., after five calls)the new call shall overwrite the first call.


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Now if any extn. receives a malicious call, the caller canimmediately be traced out . For this,+++++ Dial *712+ Extension Number

Now you can view the last five called number and timeon your FND Display, which is set for your ExtensionGroup number.

Only operator extension is allowed to dial this code.

28 AUTO REDIAL OF LAST 5 CALLED NUMBERS

If someone had tried to call your extension duringyour absence, you may call him back automatically. Todo so dial

+++++ * 717 XWhere X = 1for last call (be it missed or

matured)2 for 2nd last call & so on.

29. TIMERS:

Timers are used to set timings for Dial tone, Ring tone,

Double Check etc., Timer is common for all extensions.

Types of Timers:

29.1. Dial Tone Present Timer :

Defines how long dial tone\ busy tone should continue

after lifting the handset

Default value: 007sec

Programmable value: 001sec to 030sec


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29.2. Ring Timer:

It is the time for which an extension shall keep on ringing

for any internal call.



29.3.Vendor Arrival Ring Timer:

It is the time for which a vendor arrival requested

Extension shall keep on ringing when the Desired vendor

arrives at the security



29.4. Watch Dog Ring Timer:

It is the time for which the watchman extension shall ringwhen watchdog feature has been enabled.Default value: 020secProgrammable value: 001sec to 255sec

29.5. Double Check Timer:

When the security sets for double check feature, both

extension and security shall ring after a preprogrammedtime. This time can be programmed as per onesrequirement.

Default value: 005MinProgrammable value: 001min to 008 min


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29.6. Watch Dog Time Interval between Two

Rings Timer:

It is the time interval between two checking rings inwatchdog timer feature.

Default value: 003MinProgrammable value: 003Min to 008Min

29.7 Auto Call Disconnector Timer:

It defines the time for which an Extension can talk withan external caller. When the time matures the Junctionshall be released.

Default value: 005MinProgrammable value: 001Min to 020Min

Refer to the programming section of the manual for theprogramming of the above Timers.

30. VOICE:

Crystal Guard security intercom system can be

programmed to record 8 different messages/ vendor

messages PLUS one Chairman’s broadcast message.

The nine division’s of voice module are as follows.

0 to 5 for vendor message

6 for wake up alarm

7 for emergency reporting by # # / # 100

8 for chairman message

(Note: You shall require an optional Voice\Vendor card to

avail this feature).


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30.1.To Record a Message:

Dial users password (By default - *891111)

+++++ Dial 23+X

Where x = 0 to 7

You can program

+++++ 231 for First Vendor Message

+++++ 232 for Second Vendor Message and so on

+++++ 236 for Wakeup Alarm Message

+++++ 237 for Emergency Reporting Message

For Chairman’s Message

+++++ Dial 23+8

Recording Time for Vendor Message = 11Secs

Recording Time for Chairman

Broadcasting Message = 16Secs

When the recording time for a Vendor/Chairman message

matures you will get a confirmation tone.

Alternately if you want to record a shorter message, go

on hook after your message is complete.

30.2. To PlayBack a Message:

Dial users password *891111

+++++ Dial 24+X

Where x = 0 to 8

At the end of Playback you will get a Confirmation Tone


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30.3. Vendor Arrival:

1. Record separate messages (maximum eight) for each

occasion

Example: Message 0 = Milk Man has arrived

Message 1 = Plumber has arrived

Message 2 = Electrician has arrived

Message 3 = Fruit seller has arrived

2. Circulate this message number list to all flats.

3. When an Extension requires a particular vendor he

shall set a request on his extension as follows

+++++ Dial *5 X 1

Where X=Message Number 0~5

For Example: If an extension requires Milkman

he shall dial - *501

If he requires fruit seller he shall

dial - *531

An extension can set request for any number of

vendor messages.

To cancel the request for vendor arrival

+++++ Dial *5X2

Where X=Message Number 0~5

Now when an vendor arrives the security shall

dial

+++++ *4X

Where X=Message number


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Example:

When the milkman arrives, security shall dial *40.

As soon as he dials the code, all extension’s who

had set request for milkman and who are in the

same Extension Group Number as that of the

security, shall get a short ring sequentially one

after the other. On lifting the phone, the extension

shall receive milkman’s arrival message.

You can also enable all extension’s for a particular

vendor message by a single command.To

enable, dial from user password

+++++ 5 X 1


And to disable, dial

+++++ 5 X 2


30.4. Announcement of Chairmans Message:

This feature comes in useful when any common

message is to be conveyed to a number of

extensions, say - there is a meeting at. , or that

your rent is due etc. Now whenever an extension

(which has been set to receive this message)

goes off hook, he shall hear the message.

To set the Extension’s to whom you want to

convey Chairman’s message.

Dial (From User Password *891111)

+ 25 + Extn No1 + Extn No.2 +….+ Extn No.n

(go on hook)

To set for all Extension’s


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+++++ Dial 25 + *

To clear an extension from above list

Dial (from User Password)

+++++ 26 + Extn No1 + Extn No.2 +

……..+ Extn No.n (go on hook)

The programmed extension will be disabled to

receive chairman’s message

To clear for all Extension dial

Dial User Password

+++++ Dial 26 + *

To Play the Chairman’s Message


+++++ Dial 27+1

To stop playing chairman’s message dial


+++++ Dial 27+2

30.5. Setting of Voice prompt on Emergency reporting:

To set for this voice prompt dial (from main

password)

+++++ 813 1 (for voice prompt)

+++++ 813 2 (to cancel voice prompt)


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30.6. Setting of Voice prompt on Wakeup alarm

To set for this voice prompt dial (from main

password)

+++++ 812 1 (for voice prompt)

+++++ 812 2 (for music)

31. DISPLAY / PRINTER MODE:

In Crystal Guard system you can program the

serial port for either Printer or FND Display.


+++++ Dial 713 + 1

To set the serial port for printer function


+++++ Dial 713 + 2

32. PRINTER:

Crystal Guard System has a buffer memory for storage

of 1000 calls. When the buffer is full, the new call shall

overwrite the 1st call. To get printout, connect any serial

printer (with Baud Rate set at 2400) to the serial port of

the EPABX. Alternatively you can also view the calls on

your PC using PROCOM software.


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Following information is given in each printout.

A. Originating/Terminating Extension Number

B. Time of the call

C. Date/Month/Year of the call

D. Duration of the call

VARIOUS TYPES OF PRINTOUTS:

You can have a printout of stored calls in various formats.

For any printout, first enter the User Password mode.

32.1.Printout of all Calls:

+++++ Dial 7110 + 1

On dialing this you will get print out of all calls

32.2.Printout of Last (01~99) Calls:

+++++ Dial 7111 + XX

Where XX = 01 to 99 calls

For Example:

+++++ Dial 7111 + 20

On dialing this you will get print out of last 20 calls

32.3.Print out of Calls Originating Extension wise:

+++++ Dial 7112 + Extension Number

For Example:

+++++ Dial 7112 + 2002

You shall get a printout of al calls made by extn. 2002


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32.4.Printout of Calls Terminating Extension Wise:

+++++ Dial 7113 + Extension Number

32.5.Printout of All Calls Made on a Particular Date:

+++++ Dial 7114 + DD+MM+YY

Where DD = Date

MM = Month

YY = Year

For Example:

+++++ Dial 7113 + 23+04+03

On dialing this you will get print out of all calls made on

that date, month, year

32.6.To Clear Printer Buffer:

To clear the entire Printer Buffer memory

+++++ Dial 710 + Main Password


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33. CONNECTING EXTERNAL CO LINES:

In Crystal Guard System you can connect upto fourexternal CO lines to receive calls from outside, by usingthe Junction card. With this card first four extensionsare converted to CO ports. Only operator extension isallowed to access these CO ports. On dialing this COaccess number he shall be connected to the externalcaller . Now he can transfer the call to any extension byusing flash.

+ H\F Dial Extension Number

When the extn answers , annonce the call and hang up .The call is transferred .

Alternately after dialing the extn. number simply go onhook . The transferred call shall keep on ringing on thisextn . When the extn goes off-hook, he shall be connectedto the external caller . If the transferred extension doesnot respond till 30 secs the call shall go back to thesecurity extension.

If on transferring a call , the extn goes no-reply or is busy, then simply hook-flash again. You shall get transferbeeps again wherein you can transfer it to some otherextn. Alternately if you h\f one more time you shall beconnected back to the external call

33.1.Auto Call Disconnetor:

Auto Call Disconnnector feature is available only if yoursystem is provided with Junction card. When this featureis activated for any extension, that extn. shall be able tospeak with a external caller for a preprogrammed timeonly . Once this time is over , the jn shall be released

Refer programmer Manual to Enable/Disable auto calldisconnector feature for a extension.


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33.2. Conference With Junction:

If required, you can hold a conference even with the

External caller and six internal extensions. Only operator

extension is allowed to initiate conference.

Once the operator extension receives external call he

shall H/F and dial required extension number . Once the

extension answers, announce conference and H/F and

dial 2nd extension number. Go on adding required

extensions by H/F and dialing the desired extension

numbers.(While adding more extensions for

conferencing, the already added extensions continue to

get music till the conferencing feature has been activated.)

When all the desired extensions have been added

+++++ H/F & Dial *0

On dialing this, all the extensions on hold shall come in

conference with the external caller.

When the operator extension leaves his handset all

extensions in conference shall get error tone and the

junction will be cleared.

34. SECURITY EXTENSION:

In Crystal Guard System you can set any four extensions

as security extensions. (Refer to programmer manual

for setting of the same). Only these security extensions

are allowed to use security features, which are

1. Double Check

2. Reset of panic condition of any extension.

3. Missed Watchdog Time Display


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Further you can set a common access code (it can be

of 1 digit or up to 4 digits) for all four-security extensions.

On dialing this code you shall be connected in rotational

manner to any one of the free security extension having

same extension group number as calling extension.

When security code is dialed by any extension, first time

security extension 1 shall get a ring. When the code is

dialed again by any extension security extension 2 will

get a ring even though security extension 1 is free. In this

way all the security extension will get a ring in rotational

manner whenever security code is dialed. In case if any

security extension is busy, next security extension will

get a ring. If all the security extensions are busy you shall

get a busy tone. (Refer programmer manual to set this

common code.)

Further if multiple extnesion’s are set for security it can

also be so programmed that all security extension’s shall

ring simultaneously. Any extension going off hook shall

be connected to the calling extension.


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PROGRAMMING SECTION

1. INTRODUCTION:

To prevent unauthorized users from reprogramming the

system, a four-digit password has been set in the system

which your dealer will disclose to you. This password

should be kept confidential to prevent misuse of the

system.

To reprogram any facility,

+++++ Dial Main password - * 89 00 00 (ie.. Star

89 00 00 from tone instrument)

You shall get acceptance beeps.

Now, you can program in required facilities .If you make

any mistake while programming, simply disconnect and

start again (you need not dial the password again).

Once your programming is complete,

+++++ Dial 0

to come out of programming mode.

2. CHANGING PASSWORD:

2.1 Programmers:

To Set New Main Password,

Dial Main password - * 89 00 00 (ie.. Star 89 00

00 from tone instrument)

+++++ Dial 891 XXXX

Where XXXX = Any four digit code.

The New Main Password is now * 89 XXXX.


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2.2 Users:

To Set New Users Password,

Dial Main password - * 89 00 00 (ie.. Star 89 00

00 from tone instrument)

+++++ Dial 892 XXXX

Where XXXX = any four digit code.

The New User Password is now * 89 XXXX.

Note:

1. The Default Main Password is 0000, while the

Default User Password is 1111.

2. Dial ‘ 0 ‘ when all the programming is complete to

come out of programming mode.

3. All programming is to be done in tone mode only.

3. CLEARING ENTIRE MEMORY:

To clear the entire memory & load the system with default

settings,

Dial Main Password * 89 00 00 (ie.. Star 89 00

00 from tone instrument only)

+++++ 96 + Main Password.

The system shall restart again.


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Note:

With this programming, the flexible numbers will not be

washed off.

Flexible numbering table shall have to be set separately

as follows,

Dial Main password

+++++ 282 + ABCD - DCBA

Where ABCD = Main password

DCBA = Password in reverse order

In case one forgets the Main Password, then proceed

as follows:

Switch OFF the system.

Insert jumper cap on the two pin jumper near

IC 74 HC 245.

Switch on the system.

Wait for 10 Sec.

Switch off the system.

Remove the jumper cap.

Switch ON the system again.

Note:

After this operation, the password shall revert back to

original * 890000.

4. SETTING DATE/TIME:

To set Time / Date,

Dial from Main Password,

+++++ 82 + DD - MM - YY - DAY - HR - MN

Where DD = Date

MM = Month

YY = Year

DAY = 1 - for Sunday, 2 - for Monday ….

HRMN = Time in 24 hour format


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5. FEATURE GROUP:

Following features are available in Crystal Guard EPAX

system:

Feature Name Feature Number

Internal dialing 00

Auto call back 01

Call pick up 02

Call forward / Do not disturb 03

Hotline 04

Paging 05

Relay port access 06

Conferencing 07

Alarms 08

Barge - in 09

Monitor 10

Following 10 combinations of features are possible:

Feature No. 00 01 02 03 04 05 06 07 08 09 10

Group 0 N N N N N N N N N N N

Group 1 Y N N N N N N N N N N

Group 2 Y Y N N N N N N N N N

Group 3 Y Y Y N Y N N N Y N N

Group 4 Y Y Y Y Y N Y N Y N N

Group 5 Y Y Y Y Y Y Y N Y N N

Group 6 Y Y Y Y Y N N N Y N N

Group 7 Y Y Y Y Y N N Y Y N N

Group 8 Y Y Y Y Y Y Y Y Y Y N

Group 9 Y Y Y Y Y Y Y Y Y Y Y


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To allot a particular group to any extension,

Dial

+++++ 31 + Extension Number + Group Number

To allot a particular group to all extensions,

+++++ 31 - * - Group Number

6. CALL PICKUP GROUP:

To make a call pickup group, dial

+++++ 301 + Extension No + Group No (1to 9)

You can set any number of extension’s in one

group

7. SETTING PANIC RING EXTENSION:

In case of panic from any extension upto four extensions

can be programmed to ring simultaneously.

If extensions are divided into groups , then these panic

extensions can be different for each group

A) To Set Panic Ring extension’s

Dial

+++++ 114 + Extn. Group Number + Extn 1 + Extn

2 + Extn 3 + Extn 4

Where Extn 1 to Extn 4 = Any four-extension

numbers.

Extn. Group Number = Group 01~15

If only one or two extension numbers are required, then

repeat that extension number.

In default Panic Extension Number shall be 2001


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B) To Enable / Disable any extension for panic feature,

Dial

+++++ 10 + Extn. No. + X

Where X = 1 - To Enable feature.

X = 2 - To Disable feature.

8. FLEXIBLE NUMBERING:

A) To change any extension number,

Dial

+++++ 37 + XXX + YYYY

Where XXX = Port Number

001 for 2001

256 for 2256.

YYYY = Any four digit number.

If the new number is of 1,2 or 3 digits only, dial #

For Example: To set extension 2010 as 45,

+++++ Dial 37+ 010 + 45 #

B) To Wash all default extension numbers,

Dial Main password

+++++ 283 + ABCD - DCBA

Where ABCD = Main password

DCBA = Password in reverse

order

C) To set all extensions numbers Back to Default

numbering from 2001,

Dial Main password

+++++ 282 + ABCD - DCBA

Where ABCD=Main password

DCBA=Password in reverse order


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9. SECURITY EXTENSION :

Certain features (such as reset of panic) can be availedonly by the security extensions. Up to four extensionscan be set as a security extension for each group.

To program,+++++ Dial 111 + Extn. Group Number + Extn1-

Extn 2- Extn 3- Extn 4

Where Extn 1 to Extn 4 = any four extn.numbers.

Extn. Group Number = Group 01~15

Note : 1) If only one or two extension numbers arerequired, then repeat that extension number.

2) In default security Extension Number shall be2001

3) All 4 extenstion’s should be in the same group4) Prior to this programming divide the

extension’s in groups (Refer programmingpoint no. 15)

10. SIMULTANEOUS RING ON SECURITY EXTN:

Dial

+++++ 718 1 (for Simultaneous ring)718 2 (for normal ring)

11. SECURITY ACCESS CODE:

You can set a common security access code

+++++ 37 049 YYYY (for G 16 / 32 / 48)+++++ 37 257 YYYY (for G 128 / 256)+++++ 37 513 YYYY (for G 512)

Where YYYY = Any four digit number


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If the Security code is to be of 1,2 or 3 digits only,+++++ Dial #

For Example: To set security access code as 9,+++++ Dial 37+ 257 + 9 #

12. 12/24 HOUR FORMAT TIME DISPLAY FOR FND:

Dial

+++++ 811 1 (for 12 hour format display)811 2 (for 24 hour format display)

13. AUTO RELAY ON/OFF

Up to 10 sets of timings can be programmed for the relayto switch on/off automatically. To set,Dial (from main password)

+++++ 851 HR MM SS (ON) HR MM SS (OFF)

For example : To set ON/OFF timings as follows

ON OFF8.00 AM 8.40 AM10.00 AM 1.00 PM3.00 PM 3.30 PM

Dial 851 080000 084000851 100000 130000851 150000 153000

For programming a new set of timing you shall have to erasethe old table. To do dial

+++++ 852 1

Now to set for the auto mode dial

+++++ 854 3


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14. SETTING OF WATCH DOG FOR

WATCH MAN RING TIMING :

One can program a set of 10 timings for the security

extension to ring at that timing. If there are more than

one extension groups , then the security extn of each

group can be programmed for separate independent

timings

To program,

+ Dial 20 +Extension Group Number+ HH MM + HH MM

+ …………+ HH MM (10 Times)

Where HH MM = Time in hour / min

in 24 hour format.

Group Number = 01~15

If you want to set say 4 ~ 5 timings, then you can repeat

the last time any number of times to fill the table.

Example: To set timings as 6.30 pm / 8.00 pm / 9.45pm/

11.50 pm / 3.00 am / 4.00 am / 7.00 am, for group 1

+++++ Dial 20 +01+ 1830 - 2000 - 2145 - 2350 -

0300 - 0400 - 0700 - 0700 - 0700 - 0700

Note: To cater for the day change over period you cannot

set 23:55 to 23:59.

If anytime you want to disable the feature then,

+++++ Dial 212

To enable again,

+++++ Dial 211


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15.TIMERS:

To set value for a particular timer

Dial main password

+++++ 217 + Timer Number + XXX

Where XXX = value in Sec/Min for

that timer

Example: To set time for Dial tone Timer

+++++ 217 + 00+030

Timer Name Timer Number

Dial Tone Timer 00

Ring Timer 01

Voice Ring Timer 02

Watch Dog Ring Timer 03

Double Check Timer 04

Watch Dog Time Interval 05

between two Rings Timer

Auto Call Disconnector Timer 06

16. AUTO CALL DISCONNECTOR:

This feature is available only if your Guard system is

provided with a Junction card. To Enable the Extension for Auto

call disconnector feature.


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+++++ Dial 714 + Extension Number + 1

To Disable Auto call disconnector feature for a

particular Extension

+++++ Dial 714 + Extension Number+ 2

17. FLASH TIMING:

You can set your extension flash timing by dialing

+++++ Dial 36 + Extension Number + X

Where X = 2 ~ 9

For Example: To set Flash timing of 400 ms for

extension 2001

+ Dial 36+ 2001 + 4

To set a common flash timing for all Extension

+++++ Dial 36 + * X

Where X = 2 ~ 9

In default flash timing for all extension is 200 ms


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18. EXTENSION GROUPING:

You can divide the extensions in groups (max sixteen).Forthis

+++++ Dial 113+ Extension Group Number + XXX Where XXX = Port Number

(001~256) Extn. Group Number = 01~15

All extension’s from this port number to the the last portwill be set in this Extension Group.

Example: To set extns 2001 to 2024 in group 1 2025 to 2110 in group 2 2111 to 2166 in group 3 2167 to 2256 in group 4

+++++ Dial 113 01 001 ( to set 2001 to 2256 in group 1) 113 02 025 ( to set 2025 to 2256 in group 2 -

now only 2001 to 2024 are left in group 1)

113 03 111 ( to set 2111 to 2256 in group 3 - now only 2025 to 2110 are left

in group 2) 113 04 167 ( to set 2167 to 2256 in group 4 -

now only 2111 to 2166 are left in group 3)

To Program a Particular extension in a particularExtension Group number

+++++ Dial 112+ Extension Group Number +Extension number

Where Extension Group Number =01~15

Example: To set 2002 in Extension Group number 2

+++++ 113+02+2002

1.1 extension telephone 2. installation ... one on which you had programmed auto call back feature...

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