1.1 narrative report introduction 1. administration · this narrative describes the reaching across...

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RAILS FY2017 Annual Report | September 28, 2017 Page 1 of 17 1.1 Narrative Report Introduction This narrative describes the Reaching Across Illinois Library System’s (RAILS) FY2017 activities and accomplishments. These activities/accomplishments directly relate to the goals and objectives presented in the RAILS FY2017 System Area and Per Capita Grant application and meet the requirements of the administrative rules for library systems. 1. Administration Active Membership Review and Certification Goal: Ensure that RAILS has current information on all members and that all members meet current system membership requirements RAILS accomplished this goal by: Consulting/advising members from all types of libraries on regular basis to ensure they met system membership requirements Publicizing need for members to update their L2 information via library visits, RAILS E-News articles, and other communication vehicles/venues Consulting and assisting members to update their L2 information Updating L2 directly when notified of member library changes Identifying and consulting with potential new RAILS members, confirming that they met membership requirements through site visits, and working with RAILS Board and Illinois State Library (ISL) to advance appropriate applications Goal: Ensure that all RAILS libraries successfully complete the certification process RAILS accomplished this goal by: Meeting regularly with ISL and Illinois Heartland Library System (IHLS) staff to discuss certification Consulting with members throughout certification period and answering questions Continuously publicizing need for members to certify via RAILS E-News, conference exhibit booths, individual library visits, and other encounters Hosting certification networking events at RAILS service centers Directly contacting libraries that did not certify to answer questions and confirm that they met membership requirements Contacting libraries with “unexpected outcomes” and conducting site visits as needed Recommending libraries that did not certify for suspension and taking these recommendations to RAILS Board and ISL

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Page 1: 1.1 Narrative Report Introduction 1. Administration · This narrative describes the Reaching Across Illinois Library System’s (RAILS) FY2017 activities and accomplishments. These

RAILS FY2017 Annual Report | September 28, 2017 Page 1 of 17

1.1 Narrative Report Introduction This narrative describes the Reaching Across Illinois Library System’s (RAILS) FY2017 activities and accomplishments. These activities/accomplishments directly relate to the goals and objectives presented in the RAILS FY2017 System Area and Per Capita Grant application and meet the requirements of the administrative rules for library systems. 1. Administration Active Membership Review and Certification Goal: Ensure that RAILS has current information on all members and that all members meet current system membership requirements RAILS accomplished this goal by:

• Consulting/advising members from all types of libraries on regular basis to ensure they met system membership requirements

• Publicizing need for members to update their L2 information via library visits, RAILS E-News articles, and other communication vehicles/venues

• Consulting and assisting members to update their L2 information • Updating L2 directly when notified of member library changes • Identifying and consulting with potential new RAILS members, confirming that they met

membership requirements through site visits, and working with RAILS Board and Illinois State Library (ISL) to advance appropriate applications

Goal: Ensure that all RAILS libraries successfully complete the certification process RAILS accomplished this goal by:

• Meeting regularly with ISL and Illinois Heartland Library System (IHLS) staff to discuss certification

• Consulting with members throughout certification period and answering questions • Continuously publicizing need for members to certify via RAILS E-News, conference exhibit

booths, individual library visits, and other encounters • Hosting certification networking events at RAILS service centers • Directly contacting libraries that did not certify to answer questions and confirm that they met

membership requirements • Contacting libraries with “unexpected outcomes” and conducting site visits as needed • Recommending libraries that did not certify for suspension and taking these recommendations

to RAILS Board and ISL

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RAILS FY2017 Annual Report | September 28, 2017 Page 2 of 17

Goal: Ensure that revised membership standards will result in the greatest possible service to Illinois library users RAILS accomplished this goal by:

• Continuing to work on draft standards with System Membership Standards Committee • Providing multiple opportunities for members to provide input on draft standards, including via

RAILS website, RAILS E-News, member update sessions, library visits, etc. • Revising standards in response to member feedback • Presenting programs on the standards at Illinois Library Association (ILA) and Illinois School

Library Media Association (ISLMA) conferences • Meeting with American Library Association (ALA) staff to discuss potential training program to

help members meet standards • Presenting draft standards to Tri-County Directors group to gather feedback representative of

rural library community • Seeking feedback from ISL on draft standards • Bringing amended version of standards to RAILS Board in June with plan to spend FY2018 testing

and revising them as needed • Keeping ISL and IHLS informed throughout process

Member Communication/Engagement Goal: Ensure that all system members have opportunities to provide input on RAILS planning and evaluation activities RAILS accomplished this goal by:

• Gathering member input via in-person encounters, library visits, networking meetings, conference exhibit booths, surveys, member update sessions, RAILS website, etc.

• Implementing member input when feasible given RAILS goals and objectives and administrative rules for library systems

Goal: Visit at least 20% of RAILS member libraries RAILS accomplished this goal by:

• Visiting 26% of member libraries in FY2017 (337 different libraries) • Targeting libraries not visited in prior two fiscal years, libraries unfamiliar with system services,

nonautomated libraries, and libraries with new directors • Undertaking a special project to evaluate member visits to ensure that they are as beneficial as

possible to member libraries and that they result in increased knowledge/use of system services Goal: Ensure that the RAILS website is as effective a communication tool as possible RAILS accomplished this goal by:

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• Rolling out new RAILS website on July 14, 2016, featuring a cleaner/mobile-friendly design, easy access to information for each library type, enhanced search function, and other improvements

• Publicizing redesigned website via RAILS E-News, member visits, conference exhibit booths, networking events, member update sessions, and special brochure highlighting site benefits

• Gathering member feedback on new design throughout FY2017, including via usability testing, pop-up survey on RAILS website, holding open house at ILA conference, and other means

• Making changes/enhancements to website based on member feedback Goal: Ensure that all members know about RAILS programs and services RAILS accomplished this goal by:

• Publicizing programs/services via RAILS website, RAILS E-News, and other vehicles • Periodically issuing e-newsletters for academic, school, and special libraries to highlight RAILS

programs/services for these library types • Presenting targeted information on RAILS programs/services at library visits and other member

meetings • Planning/scheduling quarterly member updates at videoconference sites throughout RAILS

service area and via streaming video • Exhibiting at library conferences/events to promote RAILS programs/services, including:

o Health Science Librarians of Illinois (35 booth visitors) o Illinois Library Association Conference (700 booth visitors) o Illinois School Library Media Association Conference (200 booth visitors) o Youth Services Institute (230 booth visitors) o Reaching Forward South (35 booth visitors) o Reaching Forward (567 booth visitors) o American Library Association Conference, Chicago (1,216 booth visitors)

• Developing special brochure on RAILS programs/services for distribution at conference exhibit booths, member visits, and to any library wishing to provide copies to staff or board members

• Utilizing RAILS Facebook page to engage with members • Producing monthly episodes of Sparks podcast

Goal: Continue to make changes to RAILS communication tools/strategies based on the results of member input and the changing needs of all types of RAILS libraries RAILS accomplished this goal by:

• Making changes to redesigned RAILS website based on member feedback as described above • Conducting survey on RAILS E-News and planning changes based on feedback received • Establishing new RAILS videoconference location at Macomb Public Library • Hiring Marketing and Public Relations Specialist (expansion of former Communications Specialist

position) to increase RAILS’ social media presence and help revamp other communication tools • Beginning to make changes to member visit process based on special evaluation project

described above Goal: Build cooperative/networking relationships among all types of RAILS member libraries

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RAILS accomplished this goal by:

• Planning/conducting 14 in-person member networking events throughout RAILS area with 208 attendees

• Planning/conducting virtual networking sessions for academic, school, and special library staff • Planning/conducting networking event at 2016 ILA conference • Offering multitype grants to fund collaborative projects between different types of libraries.

RAILS awarded $16,609.38 to eight libraries in FY2017. • Hosting/maintaining email lists for different types of libraries and different library

positions/interests, developing new lists based on member need, and encouraging members to use lists

• Identifying networking groups throughout RAILS region and encouraging them to include their group’s information in website networking group directory

• Continuing to assist members in scheduling/holding networking group meetings at available RAILS facilities and in adding member events to the L2 calendar

Human Resources Goal: Ensure that RAILS has high-quality, engaged staff to meet all specifications in administrative rules for library systems and all RAILS strategic goals and initiatives RAILS accomplished this goal by:

• Hiring additional RAILS staff as appropriate • Implementing changes recommended in Management Association’s benchmarking study • Encouraging/supporting professional development for staff • Continuing to work through RAILS Staff Learning Team to increase opportunities for staff to

further develop knowledge/skills, including implementing staff tuition reimbursement program • Working with RAILS Employee Committee to develop collaborative activities for RAILS staff,

including annual all-staff retreat • Continuing to work through Staff Communication Team to improve/enhance internal

communication, including communication between service centers • Combining learning and communication teams to form Staff Enrichment Team to prevent

overlap in charges • Rolling out redesigned staff intranet and making changes based on staff input • Introducing RAILS staff to design thinking via presentation to RAILS Leadership Team

Finance/Accounting Goal: Provide excellent stewardship of financial resources RAILS accomplished this goal by:

• Conducting annual review of costs and contracts • Maintaining program budgets and making improvements/enhancements as necessary • Closely monitoring state funding and RAILS’ financial reserve • Monitoring existing investments in accordance with RAILS investment policy

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• Providing leadership and operational support via staff participation on LIMRiCC (Library Insurance Management and Risk Control Combination) Board and LIRA (Libraries of Illinois Risk Agency) Board Executive Committee

Information Technology (IT) Goal: Maintain robust technology infrastructure to support RAILS operations, member services, and member communication efforts RAILS accomplished this goal by:

• Continuing to support/enhance RAILS videoconference services and to make RAILS Polycom bridge available for IHLS use

• Meeting with IHLS and ISL to discuss future of aging L2 platform • Developing robust disaster recovery solution with replication of network services to CMS

datacenter location in Springfield • Updating staff hardware/software to ensure continued effectiveness, including purchasing new

laptops and Office software upgrades • Upgrading Wi-Fi access points at all RAILS service centers • Upgrading Bolingbrook service center network/reducing costs • Increasing bandwidth at Burr Ridge service center/reducing costs

Facilities Management Goal: Plan/begin renovations and upgrades to Burr Ridge service center to eliminate code violations, improve accessibility, ensure the safety/integrity of the building, and to support modern technology RAILS accomplished this goal by:

• Holding regular meetings with architect to discuss/plan renovations • Presenting proposed renovation plan at November RAILS Board meeting with request for formal

board approval in January 2017 • Meeting with realtor and ordering new appraisal to get more information on current market

value of RAILS Burr Ridge and impact of proposed renovations • Making additional changes to staff work spaces following departure of SWAN staff in December • Holding online auction to dispose of unwanted items • Beginning construction project to renovate kitchen and restrooms to make these areas code-

compliant and accessible • Replacing all carpeting to ensure safety of staff and visitors • Adding floor outlets for power and data to main meeting room to better support technology and

improve safety by reducing use of extension cords Goal: Investigate further downsizing of RAILS’ physical footprint through additional consolidation of building sites, focusing on the Bolingbrook and Rockford service centers

• Determining current market value of the Coal Valley service center and putting that property up for sale

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• Deferring decision on making changes re: Bolingbrook and Rockford service centers until closer to lease expiration dates and pending examination of delivery study results (see below)

Other Administrative Activities Goal: Continue to work with and support the RAILS Board of Directors RAILS accomplished this goal by:

• Presenting in-depth orientation at July 2016 board meeting • Inviting all board members to visit Burr Ridge service center for further orientation and to meet

staff • Communicating regularly with board via board mailing list • Providing board development topics throughout FY2017 • Supporting RAILS Board members’ attendance at conferences and other events to facilitate

networking and to enhance their understanding of libraries • Scheduling board meetings at different locations throughout RAILS area and giving board an

opportunity to meet with member library staff in those areas Goal: Continue to implement RAILS records retention schedule RAILS accomplished this goal by:

• Submitting an application for disposal of unneeded records in Coal Valley in July 2016. Approval was received in October, and records disposal was done in November.

• Reviewing records at East Peoria service center. An application for disposal of unneeded records was submitted in June 2017. Records disposal will be done after approval is received.

Goal: Conduct other administrative-related activities to meet ISL and administrative rules requirements RAILS accomplished this goal by:

• Providing required reports/applications to ISL • Distributing ISL information to members as appropriate • Participating in statewide projects/activities, including but not limited to annual member

certification 2. General Resource Sharing Maintaining/Strengthening Resource Sharing (including training/consulting) Goal: Continue to promote, support, and expand resource sharing among RAILS libraries and encourage all libraries to share materials as freely and widely as possible RAILS accomplished this goal by:

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• Consulting with staff from all types of member libraries re: variety of resource sharing issues • Promoting resource sharing during all member encounters • Beginning work on museum pass program to share cultural resources with RAILS member

libraries and their customers, including investigating software possibilities and recruiting museum participants

• Updating State of Resource Sharing in RAILS map depicting consortia participation, standalone catalogs, and unserved areas

• Consulting with member library staff and boards on administrative code options to expand services to untaxed communities, including intergovernmental agreements

Goal: Continue to offer consulting and continuing education related to resource sharing and provide assistance to members in understanding and complying with applicable state statutes, administrative rules for library systems, RAILS policies, etc. RAILS accomplished this goal by:

• Developing interlibrary loan training videos and making them available via RAILS YouTube channel

• Offering webinar on interlibrary loan workflow analysis • Presenting on interlibrary loan at networking group meetings and RSA Day • Co-presenting a session on interlibrary loan at ILA conference • Offering webinar on available open access materials to fill interlibrary loan requests • Conducting survey on patron-initiated and other interlibrary loan methods • Providing one-on-one interlibrary loan training to member library staff

Goal: Continue to look for ways to enhance resource sharing statewide and beyond, and to collaborate with ISL, IHLS, Chicago Public Library System (CPLS), and other partners on statewide resource sharing efforts RAILS accomplished this goal by:

• Partnering with IHLS to provide ILDS delivery as described below • Partnering with ISL, CPL, and others to support Illinois Digital Heritage Hub and DPLAfest as

described below • Co-planning the 2017 Great Lakes Resource Sharing Conference and holding it in Illinois for the

first time • Meeting with CARLI (Consortium of Academic and Research Libraries in Illinois) to discuss

potential participation in eRead Illinois and possible future collaboration on shared e-book platform focused on academic libraries

• Serving on the conference planning committee and attending Upper Midwest Digital Collections Conference

Goal: Ensure that RAILS members follow the ILLINET Interlibrary Loan Code RAILS accomplished this goal by:

• Providing information about code on RAILS website

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• Promoting code via variety of communication channels and member encounters • Consulting with members on code, answering questions, and providing one-on-one training • Making presentations to local networking groups on code and related issues

3. Bibliographic Access LLSAPs and Related Services Goal: Continue to develop and enhance partnerships with four RAILS LLSAPs RAILS accomplished this goal by:

• Providing administrative, financial, HR, and technical support to LLSAPs • Housing LLSAP staff and some servers at RAILS service centers • Working with PrairieCat to build website with individual catalog launch page for each library • Revising RAILS contract with SWAN following SWAN move from Burr Ridge service center

Goal: Ensure that as many libraries as possible can afford LLSAP membership RAILS accomplished this goal by:

• Offering LLSAP grants to help libraries with start-up costs and awarding $400,000 in FY2017 to 15 libraries, as well as a grant to SWAN to cover costs of migrating 19 libraries from MAGIC and LINC

• Widely promoting LLSAP grant offerings including via RAILS E-News, sponsoring open forum at ILA conference to promote LLSAP and other RAILS grants, and discussing grants at member update session

• Investigating ways to help members with OCLC costs Goal: Publicize the value of LLSAP membership and encourage libraries to participate in a RAILS LLSAP or other consortia RAILS accomplished this goal by:

• Promoting benefits of LLSAP membership on library visits, at conference exhibit booths, and via other member encounters and communication tools

• Targeting likely candidates to become LLSAP members including nonautomated and small libraries with limited automation funds

• Continuing to further discuss and define the types and levels of support that might be offered to other consortia under the expanded LLSAP definition adopted by RAILS Board in FY2016

• Offering/promoting availability of LLSAP grants as noted above Goal: Facilitate and support consolidation discussions between LINC, an independent RAILS consortium, MAGIC, and SWAN RAILS accomplished this goal by:

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• Facilitating ongoing consolidation discussions between three groups • Establishing LINC/MAGIC/SWAN task force to identify project deadlines and costs, facilitating

regular meetings of group, and providing other support • Hiring MAGIC LLSAP Manager to assist with transition • Bringing intergovernmental agreement to RAILS Board to gain approval for RAILS’ support of

project • Attending SWAN Committee of the Whole and multiple MAGIC and LINC Board meetings to

share information about RAILS’ support • Awarding $295,003.42 grant to SWAN to cover one-time migration costs • Awarding individual grants to six libraries to help them comply with SWAN’s requirements for

network hardware and PC workstations Goal: Make resource sharing easier for libraries and library patrons in an environment with multiple online catalogs RAILS accomplished this goal by:

• Continuing to work on RAILS overlay project, including: o Forming software search working group o Developing/issuing RFP for overlay product o Reviewing vendor proposals and issuing requests for clarifications and best and final

offers o Holding three day-long vendor demos in May 2017 o Interviewing managers of similar projects in other states o Preparing for contract negotiations and implementation planning o Providing opportunities for IHLS and CARLI to participate

• Continuing to facilitate work of RAILS Consortia Committee to further enhance resource sharing efforts in Illinois

• Establishing new Consortial Model Working Group (under RAILS Consortia Committee) to explore consortial models with emphasis on consortial sustainability and equity of RAILS support

• Holding first-ever learning/networking event for staff of Illinois shared catalog consortia • Continuing to provide financial incentives to RAILS consortia to encourage them to join eRead

Illinois Goal: Provide training/consulting on bibliographic access issues, including encouraging and supporting high-quality and cost-effective cataloging RAILS accomplished this goal by:

• Working through Cataloging Work Group (subgroup of RAILS Consortia Committee) to recommend best practices for cataloging in consortial environment, identify high-priority cataloging needs, and recommend ways for RAILS to meet those needs

• Offering training on cataloging and cataloging standards, including workshops on RDA (Resource Description and Access) cataloging and Library of Congress Subject Headings

• Consulting with members and offering training to help them build/maintain library collections to meet the primary needs of their patrons

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4. Consulting and Continuing Education (CE) Goal: Continue to develop, implement, and evaluate a CE/consulting program that meets the changing needs of all member libraries and that leverages partnerships and expertise within RAILS and among other organizations and partners RAILS accomplished this goal by:

• Planning/offering CE/consulting to address core service areas defined in administrative rules and other priority needs identified through member input

• Identifying/monitoring important issues affecting RAILS member libraries and providing CE/consulting to address those issues

• Continuing to offer competitive grants to RAILS networking groups to help support CE offerings made available to RAILS members

• Offering members access to archived webinars on variety of topics through People Connect Institute (PCI)

• Continuing partnership with Management Association to provide CE for all members and discounted association membership for qualifying libraries

• Continuing partnership with LYRASIS and other appropriate organizations to provide training/consulting on digitization-related issues

• Partnering with Infinite Connections consulting firm to provide E-rate support to RAILS members • Recruiting libraries to participate in website best practices project and sharing resulting

document with all RAILS members • Continuing to use remote meeting tools (GoToMeeting, GoToWebinar, live streaming,

videoconference, recorded webinars, etc.) to offer CE to as many members from all types of libraries as possible

Goal: Continue to offer CE/consulting programs to benefit libraries throughout the state RAILS accomplished this goal by:

• Continuing to offer statewide FOIA hotline • Continuing to provide statewide trustee training, including:

o Renewing RAILS’ statewide subscription to United for Libraries’ Trustee Academy and Short Takes for Trustees

o Distributing information on RAILS trustee services at booth at ILA Trustee Workshop o Presenting several Saturday workshops on “Running More Successful Board Meetings” o Presenting at ALA conference on board development o Recording webinar for United for Libraries’ Trustee Academy on “an effective working

relationship between library director and trustees” • Continuing to offer/share RAILS-initiated CE with IHLS and CPL staff as possible • Partnering with ISL, ILA, and others to plan new multitype library leadership development

program to replace Synergy program, including: o Participating in Illinois Library Leadership Summit o Serving on steering committee and issuing RFI, selecting organization to facilitate

training, developing a name/logo for project (Elevate)

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Goal: Explore development of a robust training program focused on new library directors to replicate training previously available through SPLMI (Statewide Public Library Management Institute) RAILS accomplished this goal by:

• Collaborating with IHLS, ISL, and ILA on week-long director training initiative (Directors University)

• Writing LSTA grant • Working with co-chairs and steering committee to plan, implement, and evaluate program • RAILS staff serving as master of ceremonies at event • Publicizing program and recruiting participants • Establishing post-training outreach events and activities

5. Delivery Goal: Provide highest quality delivery service possible to RAILS member libraries RAILS accomplished this goal by:

• Providing service via RAILS delivery vans and U.S. mail • Contracting with Continental Transportation Solutions (CTS) to provide delivery service for

members in Burr Ridge and Wheeling service areas • Contracting with Comet Messenger Service to provide service for non-ILDS RAILS libraries in

Chicago

Goal: Continue to implement recommendations from the Illinois State Library Delivery Advisory Committee (including increasing number of community partnerships) RAILS accomplished this goal by:

• Working cooperatively with ISL and IHLS throughout FY2017 to implement recommendations • Increasing number of community delivery partnerships (CDPs) by:

o Identifying libraries receiving delivery one to three days per week and contacting them to determine if a CDP would improve their service

o Locating a public library within five miles of these locations and evaluating feasibility as CDP location

o Initiating/achieving a formal agreement with all libraries involved • Publicizing delivery fine counts and ensuring full participation • Publicizing/encouraging use of statewide delivery ticketing system • Continuing to work on ILS-generated delivery label project

Goal: Ensure member compliance with delivery standards/procedures RAILS accomplished this goal by:

• Publicizing delivery standards/procedures via RAILS website, RAILS E-News, and other tools

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• Contacting members not adhering to standards/procedures to provide consulting assistance

Goal: Provide statewide delivery service RAILS accomplished this goal by:

• Successfully providing statewide delivery service to 131 locations through ILDS, in partnership with IHLS, beginning on July 1, 2016

• Working with CARLI and IHLS to resolve implementation issues and explore future service improvements

• Assuming daily shuttle run of ILDS materials between Bolingbrook and Champaign from IHLS to make it easier for IHLS to meet 24-hour delivery turnaround time contract requirement

Goal: Collaborate with the Illinois State Library, Illinois Heartland Library System, the Consortium of Academic and Research Libraries in Illinois, and other stakeholders to investigate changes to the current delivery structure in Illinois, including the location of delivery hubs and route boundaries RAILS accomplished this goal by:

• Discussing issues with RAILS Board Delivery Committee, ISL, and IHLS • Drafting RFP for logistics expert to review current statewide delivery structure and reviewing

alternative options due to lack of appropriate responses • Meeting with staff from Laboratory for Applied Spatial Analysis (LASA) at Southern Illinois

University to discuss ways LASA could help analyze delivery stops and hub locations for better efficiency, service, and potential cost savings

Goal: Find a high quality, efficient, and fiscally responsible method for providing timely delivery service to all RAILS communities RAILS accomplished this goal by:

• Beginning work with LASA on distance, time, and cost analysis in preparation for analyzing delivery routes and hub locations as noted above

Goal: Ensure accurate delivery data in L2 RAILS accomplished this goal by:

• Continuing to use coding system to eliminate redundant data entry of route codes and delivery frequencies

• Updating delivery information in L2 as changes were made • Performing annual “L2 data scrub” including reviewing all locations assigned to each RAILS

service center to ensure that L2 data for those locations remained current

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6. Reciprocal Access, Reciprocal Borrowing, Interlibrary Loan Goal: Ensure that all RAILS members are familiar with appropriate policies and procedures re: interlibrary loan, reciprocal access, reciprocal borrowing, and nonresident services RAILS accomplished this goal by:

• Conducting one-on-one and group interlibrary loan training/consulting with members • Speaking about interlibrary loan and benefits of resource sharing on individual library visits and

at variety of meetings attended by RAILS members • Continuing development of interlibrary loan training videos as referenced above • Providing information about interlibrary loan policies and procedures on RAILS website • Providing information to members on nonresident program via web-based resources, the RAILS

E-News, individual consultations, and other means • Publicizing names of participating and nonparticipating libraries in nonresident program on the

RAILS website via L2 Goal: Support access to information for all Illinois residents RAILS accomplished this goal by:

• Developing draft plan for providing library services to unserved and sharing with RAILS Board and members

• Strategizing/meeting with ISL, IHLS, and other stakeholders on how to address the issue of the unserved

• Promoting availability of intergovernmental agreement template on RAILS website for libraries interested in entering into agreements with untaxed residents and speaking to library boards about intergovernmental agreements

• Rolling out statewide BiblioBoard platform to deliver e-content to anyone in Illinois via geolocation option (including Illinois residents in untaxed areas)

• Continuing to work with ILA Public Policy Committee on unserved/underserved issues • Contributing to discussion of unserved/untaxed issue at Illinois State Library Advisory

Committee (ISLAC) meeting 7. Other Resource Sharing Services E-Resources/Self-Publishing Goal: Continue expansion and development of eRead Illinois program RAILS accomplished this goal by:

• Providing staffing and support for eRead Illinois Axis 360 program • Developing and growing Axis 360 e-book collection to meet user needs/demand • Consulting one-on-one with members re: eRead questions/issues • Promoting eRead Illinois via RAILS E-News, library visits, conference exhibit booths, etc.

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• Recruiting all types of RAILS libraries and IHLS non-SHARE libraries to join eRead Illinois Axis 360 • Supporting marketing and training needs of eRead Illinois Axis 360 libraries, including developing

Axis 360 training request form • Working with Baker & Taylor to improve accessibility of Axis 360 to better serve those with

visual or physical disabilities • Rolling out Baker & Taylor’s new browser reader to provide eRead access on Chromebooks to

better serve school library market • Presenting on “Best Practices for Connecting Kids to E-Books” at ISLMA conference

Goal: Continue expansion of e-content statewide and beyond RAILS accomplished this goal by:

• Developing RAILS Econtent Strategy to expand and build on original eRead Illinois goals • Rolling out statewide BiblioBoard platform to help deliver e-content to anyone in Illinois via

geolocation option, including: o Partnering with BiblioLabs on beta projects to give Illinois residents unlimited digital

access to novels, children’s books, videos, and other products o Partnering with BiblioLabs and Independent Publishers Group (IPG) to introduce Popup

Picks quarterly online service o Publicizing platform widely, including via regular articles in the RAILS E-News, on

member visits, ILA conference and networking group presentations, and at conference exhibit booths, etc.

• Continuing to partner with Massachusetts Library System (MLS), New York Public Library (NYPL) and Minitex on the IMLS SimplyE for Consortia grant project to test single sign-on consortial access for libraries subscribing to multiple e-book platforms, including:

o Continuing to serve as grant project partner o Co-developing/promoting survey to develop project awareness and gather member

feedback o Beginning discussions with RAILS LLSAPs re: getting involved in pilot project

• Continuing to work with other library organizations on national level to educate publishers on need for better e-book access and pricing for libraries and consortia, including:

o Participating in BookExpo America 2017 o Providing continued leadership to ALA/American Association of Specialized and

Cooperative Library Agencies (ASCLA) interest group on consortial e-book platforms o Beginning work with New York Public Library and other library consortia on overarching

e-book strategy to position libraries as major players in e-book world • Presenting “Innovate and Dominate with E-Books at Your Library” at ILA conference

Goal: Further self-publishing efforts RAILS accomplished this goal by:

• Continuing to participate in Soon to be Famous (STBF) Illinois Author statewide project, including:

o Publicizing STBF program to RAILS members/statewide o RAILS staff member serving on STBF planning team

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o Working with BiblioLabs and STBF team on implementing BiblioBoard platform as submission portal for STBF entries

o Extending BiblioBoard partnership to STBF project via including winning author’s work in Popup Picks

• Negotiating special pricing for BiblioLabs products: Pressbooks, SELF-e, and Creator to help libraries support self-published authors

• Participating on panel for Library Journal webinar, “Indie State of Mind: Finding and Celebrating the Best Local Authors in Your State or Region”

Discounts/Group Offers Goal: Use economies of scale to provide greater purchasing power for member libraries RAILS accomplished this goal by:

• Continuing to offer wide selection of group purchases, discounts, and vendor trials and publicizing opportunities via RAILS website, RAILS E-News, on member visits, and other communication tools

• Developing “Pulse Point” survey to gather member input on potential RAILS group purchases/discounts

• Financially supporting Career Online High School assessment portal to lower price and create opportunity for RAILS libraries to purchase discounted scholarships to offer online high school diplomas to their communities through Gale Career Online High School group purchase offer, including:

o Offering/promoting group purchase of scholarship seats—10 libraries participated and over 100 patrons submitted applications

o Publicizing Fountaindale Public Library District as first Illinois library to offer access to online diploma program and to have graduates

o Publicizing participating libraries via joint press release with Gale • Offering these discounts/group purchases in FY2017:

o BrainHQ (brain-training system to strengthen brain function)—including hosting a demo of BrainHQ

o Communico (unified platform to manage website, events, digital signage, etc.)—including hosting a demo and training session for Communico

o Credo Reference (higher education products) o i-Pathways (online high school equivalency exam preparation resource)—including

hosting presentation on adult education needs featuring demo of i-Pathways o Ingram Content Group (book/audio-visual distributor) o Intercept Library (software program to help create business plans) o MicroMarketing (wholesaler of print, audio, and video media, MARC records, etc.) o Midwest Tape (audiovisual materials for all library types) o Public Web Browser (designed for use in public areas) o Vernon Library Supplies (book covers, security, bar code labels, etc.) o Vickery Tape (custom-printed tape, labels, and stamps)

• Continuing to offer additional discounts through RAILS’ agent membership in LYRASIS • Promoting ISL’s Try-It Illinois free database trial program via regular articles in RAILS E-News and

other publicity

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• Attending CARLI Board meeting and talking about cooperative purchasing opportunities

8. Other Core Member Services Talking Book and Braille Service Goal: Continue providing talking book and braille services through the Illinois Talking Book Outreach Center (ITBOC) RAILS accomplished this goal by:

• Registering new patrons for service • Assisting patrons with book selection and machine acquisition • Educating/training patrons in using the Braille and Audio Reading Download (BARD) and Axis

360 services Goal: Ensure that system members and others know about the services available through ITBOC RAILS accomplished this goal by:

• Participating in wide variety of outreach events, including presentations at libraries, senior fairs, low vision events, assisted living centers, health and wellness fairs, and other venues

• Exhibiting at library conferences, including ILA conference and Youth Institute • Promoting effective use of available services via ITBOC website and Facebook page • Using outreach events to build partnerships with vision teachers and other stakeholders serving

talking book patrons throughout Illinois • Recruiting public libraries throughout state to be ambassadors to help promote available

services • Promoting available services via the RAILS E-News, member visits, networking events,

conference exhibit booths, and other communication tools and venues Goal: Work with the Illinois State Library Talking Book and Braille Service to develop a transition plan for FY2018 RAILS accomplished this goal by:

• Bringing recommendation to RAILS Board to discontinue funding ITBOC services effective August 31, 2017

• Discussing ITBOC transition planning with ISL staff on numerous occasions • Notifying all ITBOC patrons re: upcoming changes • Forming staff team to work on transition issues, including developing a communication plan for

member libraries, talking book patrons, and other partners • Notifying RAILS members of service changes as of September 1 via RAILS E-News and other

communication vehicles • Coordinating transfer of ITBOC’s 800 number to ISL

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• Going through ITBOC records/files and arranging for storage or disposal in accordance with RAILS records retention procedures

9. Additional Components Requested by the Illinois State Library Goal: Provide outreach and training to support the Digital Public Library of America (DPLA) Project

RAILS accomplished this goal by:

• Serving on Illinois Digital Heritage Hub Board • Hosting DPLAfest 2017 in partnership with Chicago Public Library and other organizations • Publicizing DPLAfest through the RAILS E-News, Sparks podcast, and other venues • Publicizing the Illinois Digital Heritage Hub collections in DPLA • Offering a webinar on best practices to create quality metadata that functions well in DPLA

Goal: Support professional development hours (PDHs) for school library staff

RAILS accomplished this goal by:

• Continuing to operate as subcontractor of PDH credits under ISL jurisdiction • Expanding number of RAILS training events eligible for PDHs • Continuing to promote availability of PDHs to school members

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2.2 System Member Fees and Revenue

Reimbursement Revenue CREDO Reference Database 13,756$ Boopsie Optimum Package Database 138,652$ Gale Analytics on Demand 48,596$ EBSCO Electronic Databases 396,396$ Zinio One Clickdigital 10,929$ GALE Virtual Reference Library 7,013$ Gale Databases 80,788$ Marc Report & Global Subscriptions 2,023$ RDFA Tool Kit 1,848$ Web Dewey 369$ GALE Career Online High School 82,880$ Communico 177,400$ Brain HQ 12,800$ Auto Finance Resource 22,926$ Platinum Community Engagement Package 8,260$

Total System Member Reimbursement Revenue 1,004,636$

Fees for Services and Materials MAI Membership Fees 13,158$ ILDS-Delivery Service 526,845$ eRead Illinois Membership Subscriptions 331,728$ Continuing Education Seminars 2,215$

Total System Member Fees for Services 873,946$

Total System Member Fees and Revenue 1,878,582$

RAILS - Reaching Across Illinois Library System - FY2017 Annual Report

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2.3 System Non-Member Fees and Revenue

Other Grant Revenue

-$

LLSAP - Contract ServicesPrairie Cat 426,991$ RSA 150,371$ MAGIC 69,098$

646,460$

Investment Income Interest on Deposits - Illinois Funds 20,891$ PMA CitiBank 752$ Interest on Max Safe CD Investment 26,908$ Interest on PMA CD Investment 28,450$ Hinsdale Bank & Trust Money Market 6,772$ Interest on Sworsky Donation - Bonds 806$ Interest on Student Loan - A. Jackson 162$

84,741$

Rental Income Coal Valley Lamar - Sign Rental 500$ FMS sub lease Morsay Dr. - Rockford 238,821$

239,321$

Other Income Auction Proceeds - Burr Ridge 5,504$ Baker & Taylor SWAN Refund 6,361$ Illinois Library Law Book 22$ Credit Card Cash Back Redemption 2,000$ E-Rate Revenue 25,910$ Illlinois Unemployment Tax Refund FY2011 3,216$

43,013$

Gifts - UnrestrictedDonations to Talking Books Programs 2,015$

2,015$

Other Financing Sources -$

-$

Total System Non-Member Fees and Revenue 1,015,550$

RAILS - Reaching Across Illinois Library System - FY2017 Annual Report

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2.4 Capital Expenditures in Excess of $5,000

Burr Ridge Renovation In Progress 172,427$ Cisco Core Router - Burr Ridge 7,504$ 2016 Ford Taurus SE Coal Valley 17,946$

Total Capital Expenditures in Excess of $5,000 197,877$

RAILS - Reaching Across Illinois Library System - FY2017 Annual Report

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2.5 Loans

RAILS did not have any loans in FY2017 -$

RAILS - Reaching Across Illinois Library System - FY2017 Annual Report

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3.1.1 Report of Changes in System Membership

List all changes in system membership or membership status that occurred during FY2017. This should include institutions in all of the following categories:

1. Added as new members a. Board of Education District #80 b. Illinois Veterans Home - LaSalle c. Navistar, Incorporated d. Center for Research Libraries e. Flanagan Public Library District f. Pennoyer School District #79 g. Compass Lexecon h. Saint Andrew Catholic School

2. Membership suspended, either by institution request or by system action

a. Neal Gerber & Eisenberg i. Did not respond to RAILS request to certify

b. Winchester House i. Did not respond to RAILS request to certify

c. Country Club Hills District #160 i. Agency requested withdrawal from RAILS

d. American College of Surgeons i. Agency requested withdrawal from RAILS

e. Burrell Communications i. Agency requested withdrawal from RAILS

f. Presence Saint Joseph Hospital i. Agency requested withdrawal from RAILS

g. Pullman Historic Site i. Agency requested withdrawal from RAILS

h. Querrey & Harrow, LTD i. Agency requested withdrawal from RAILS

i. Schuyler Roche & Crisham i. Agency requested withdrawal from RAILS

j. ITT Technical Institute – Oak Brook i. Agency closed

k. ITT Technical Institute (Learning Resource Center) – Orland Park i. Agency closed

l. ITT Technical Institute (Learning Resource Center) – Arlington Heights i. Agency closed

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3. List of public libraries with any territorial changes including complete legal descriptions of area

a. Flanagan Public Library District i. The Flanagan Public Library District encompasses all properties within the

boundaries of the Flanagan-Cornell Elementary School District #74, including properties within Nebraska Township.

b. Charles B. Phillips Public Library District i. The present boundaries of the unserved territory in Newark Community High

School District No. 18, of Kendall, Grundy and LaSalle Counties, Illinois, (excepting that portion which is already a part of the Robert W. Rowe Public Library District in LaSalle County and the Morris Area Public Library District in Grundy County), lying outside of the area presently within the Charles B. Phillips Public Library District.

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3.1.2 Summary of System Membership

Report the number of member agencies and the number of member agencies by type.

Type Full Member

Institutions (main agencies)

Full Member Libraries (buildings/branches)

Academic 124 175 Public 412 490 School 556 3,149 Special 193 202 Total 1,285 4,016

Total RAILS membership: 1,285 agencies and 4,016 buildings. Total agency membership decreased as compared to FY2016, largely due to the certification process that identified libraries that did not meet membership requirements and were recommended for suspension.

* Member Institutions (main agencies) counts were taken from the official RAILS membership list as submitted by the Illinois State Library to RAILS.

*Bookmobiles were not counted.

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3.1.3 Continuing Education (CE)/Training

Category Events Held

Total Registrants

Total Contact Hours

Advocacy 1 40 120.00 Cataloging 6 112 605.00 Collection Development 1 46 69.00 Customer Service 4 148 503.00 Diversity 1 37 111.00 Electronic Resources 1 34 68.00 eRead Illinois 34 77 81.00 Genealogy and Local History 2 102 153.00 Grant Writing 1 40 400.00 Human Resources 5 278 578.00 Interlibrary Loan and Resource Sharing 9 116 179.00 Law and Legal Issues 2 163 244.50 Library Programming 1 88 88.00 Literacy 2 64 96.00 LLSAP 169 1,031 3,681.50 Management Skills/Administration 16 440 1180.00 Outreach 1 73 146.00 Readers Advisory 4 86 196.50 Reference 5 55 83.50 Services to Special Populations 1 25 37.50 Technical Services 1 3 6.00 Technology 7 316 1116.00 Trustee Development 4 110 330.00 Youth/Young Adult/School Services 6 155 687.00 Total 284 3,639 10,759.50

• RAILS offered training at 50 unique locations including service centers, member libraries, and online tools including GoToWebinar, InfoPeople, and Teachable.com.

• In partnership with the Illinois State Library, RAILS offered 12 programs with PDH credit for librarians maintaining an Illinois teaching certificate. Fourteen participants completed the requirements to earn a total of 44 PDH credits.

• As of August 31, 2017, there will be 118 recordings available on the RAILS CE Archives web page

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• In response to a need for additional cataloging training, RAILS offered four workshops on RDA (Resource Description and Access) cataloging for print materials and also provided the opportunity for members and staff to participate in the Linked Data Summit hosted by the Midwest Collaborative for Library Services (MCLS).

• Fifty-nine directors participated in Directors University from June 5-8, 2017 in

Springfield. This intensive public library director training program was modeled after the Statewide Public Library Management Institute (SPLMI) and was a joint effort of RAILS, IHLS, ISL, and member library staff.

• RAILS awarded fourteen CE grants for networking groups across RAILS. These grants

supported training events attended by a total of 1,159 member library staff. These numbers are not reflected in the table above.

• Note that the LLSAP training statistics includes training initiated by RAILS staff assigned

to a particular LLSAP.

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3.1.4 Delivery

RAILS maintains 29 routes and a staff of 59 team members to provide weekday service to our members. In FY2017, RAILS delivery used four processing centers: Bolingbrook (handling Geneva and Shorewood routes), Coal Valley, East Peoria and Rockford. In January 2014, the Burr Ridge delivery operation was outsourced to Continental Transportation Solutions (CTS). In October 2015, the Wheeling delivery service area was our second location outsourced to Continental Transportation Solutions (CTS). In July 2016, the ILDS delivery services contract was awarded to RAILS to facilitate delivery to their 131 academic locations throughout the state.

Delivery Routes

Items Transported Average Miles/Week Average Stops/Week

Burr Ridge 2,505,300 *0 430 Coal Valley 773,188

3,042 173 East Peoria 913,300 5,859 553 Geneva 718,700 1,361 196 Rockford 913,163 4,166 251 Shorewood 1,465,763 2,760 221 Wheeling 2,176,688 *0 236 Total 9,466,102 17,188 2,060

In addition, RAILS transported the following ILDS items:

Total bags: 338,475 Total items: 1,119,629

* The average mileage is not included for outsourced routes. Deliveries handled by CTS use both dedicated and co-mingled routes, making it difficult to track the mileage. The mileage totals include mileage for the ILDS stops since those stops are co-mingled within the daily routes. The average stops/week includes ILDS stops.

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3.1.5 Member Site Visits

Library Type FY2017 Site Visits Academic 37 Public 184 School 81 Specials 35 Total 337

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3.1.6 Non-Resident Participation

The URL for the list of participating and non-participating public libraries as required in 23 III.Adm.Code 3050.30(c) of the Administrative Rules for FY2017 for RAILS is:

https://www.railslibraries.info/node/116813

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3.3.1 FY2017 Board Meetings Held

2016

July 22 Friday 1:00 p.m. RAILS - Burr Ridge August 12 Friday 1:00 p.m. RAILS - Burr Ridge September 23 Friday 10:00 a.m. Quincy Public Library October 28 Friday 1:00 p.m. RAILS - Coal Valley November 18 Friday 1:00 p.m. RAILS - Burr Ridge

2017

January 27 Friday 1:00 p.m. RAILS - Burr Ridge February 24 Friday 1:00 p.m. RAILS - Burr Ridge March 24 Friday 1:00 p.m. RAILS - Burr Ridge April 28 Friday 1:00 p.m. RAILS - East Peoria May 26 Friday 10:00 a.m. Cherry Valley Public Library District June 16 Friday 1:00 p.m. Galesburg Public Library

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3.3.2a List of System Board Members

The Nominating Committee met on May 18, 2016 to verify and approve the RAILS FY2016 Board of Directors election results. The FY2017 RAILS Board of Directors’ service began July 1, 2016 and will expire as listed below. Elections are held in the first part of the calendar year, with the new Board being seated in July. All Board members are OMA compliant. The FOIA officer has completed training.

Name

Address

Phone

Email Term

Expires Dave Barry President

900 Poplar Lane Bartlett, IL 60103 312.451.7590 [email protected] July 2017

Susan Busenbark

1330 West Prospect Kewanee, Il 61443

309-856-5836 [email protected] July 2019

Judy Crocker

4023 Marian Drive Quincy, IL 62305 217.316.1486 Judith.crocker@ board.railslibraries.info July 2018

Kate Hall Vice President FOIA Officer

4080 Sunset Lane Northbrook, IL 60062 815.485.2605 [email protected] July 2018

Lisa Knasiak

3609 Grand Avenue Brookfield, IL 60513 708.453.4484 [email protected] July 2018

Mary Jo Matousek

909 S. Plum Grove Rd. Palatine, IL 60067 847.955.3583 [email protected] July 2017

Paul Mills Treasurer

300 West Briarcliff Road Bolingbrook, IL 60440 815.557.9356 [email protected] July 2018

Kathy Parker

17239 Oriole Avenue Tinley Park, IL 60477 708.802.5078 [email protected] July 2017

Scott Pointon

21533 Vesper St. Crest Hill, IL 60403 815-552-4226 [email protected] July 2019

Dee Runnels Ethics Officer

1408 48th St. Place Moline, IL 61265 309.235.5503 [email protected] July 2017

Michelle Simmons

801 North 10th Street, Monmouth, IL 61462 309-264-9728 [email protected] July 2019

Laura Turner Secretary

14009 Old Galena Road Mossville, IL 61552 309.578.6118 laura.turner@ board.railslibraries.info July 2019

Dane Ward

311C Milner Library Illinois State University Normal, IL 61790

309.438.7215

dane.ward@ board.railslibraries.info July 2017

Lori Wilcox OMA Officer

1601 Chicago Road Chicago Heights, IL 60411 773.414.8312 [email protected] July 2018

Harriett Zipfel

206 Olive Street Galesburg, IL 61401 309.343.6118 [email protected] July 2019

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3.3.2.b Assessment that the Board Meets the Policy Requirements in 23 ILAC 3030.255

Section 3030.255 Board of Directors Policies Requirements from 23 ILAC 3030.255 are italicized. a) Policies and bylaws adopted by the library system boards for the governance of library systems shall be filed with the Illinois State Library. Policies should cover, at a minimum, the following areas of system operations:

1) Fiscal accountability; 2) Personnel; 3) Core services as specified in Section 3030.215; 4) Technology, including plans for updating technological equipment and software and security

measures to safeguard electronic financial information, employee data and other records. RAILS complies. These areas are addressed in various documents, including the RAILS fiscal accountability policy, employee handbook, and plan of service. Bylaws and other major governing and operational documents are available at https://www.railslibraries.info/about/plans-and-policies. b) All library system policies and bylaws shall be in accordance with State law and subject to approval by the State Librarian. RAILS is in compliance. c) No later than 60 days after these rules become effective, the library system shall adopt, post on its web site and submit to the Illinois State Library a copy of policies that regulate activities of the library system in a manner no less restrictive than as follows:

1) Contracts and Purchasing A) Purchases of $20,000 or More

i) All contracts for supplies, materials or work involving an expenditure of $20,000 or more, other than professional services, shall be awarded to the lowest responsible bidder, after advertisement at least once in a newspaper or newspapers of general circulation within the area of the library system, not less than 14 days before the bid date.

ii) All competitive bids for contracts involving an expenditure of $20,000 or more must be sealed by the bidder and must be opened by a board member or employee of the library system at a public bid opening at which the contents of the bids must be announced. Each bidder must receive at least 3 days notice of the time and place of the bid opening.

iii) The library system board of directors may reject any and all bids and re-advertise. The system shall not be required to accept a bid that does not meet the library system's established terms of delivery, quality and serviceability.

iv) When the emergency expenditure is approved by ¾ of the members of the library system board of directors, a contract can be let without advertising for bids. When possible, emergency purchases shall be made on the basis of three informal competitive quotations.

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B) Purchases of More Than $5,000 but Less Than $20,000. Any purchase by a library system for services, materials, equipment or supplies, other than professional services, with a value greater than $5,000 but less than $20,000 shall be made, whenever feasible, on the basis of three or more informal competitive quotations.

C) Governmental Agencies. The requirement to advertise for bids does not apply to contracts for goods or services procured from another governmental agency.

D) Professional Services. Contracts that, by their nature, are not adapted to award by competitive bidding, such as contracts for the services of individuals possessing a high degree of professional skill when the ability or fitness of the individual plays an important part, contracts for utility services such as water, light or heat, contracts for the use, purchase, delivery, movement or installation of data processing equipment, software or services, telecommunications and interconnect equipment, software or services, contracts for duplicating machines and supplies, contracts for goods or services procured from another governmental agency, purchases of equipment previously owned by some entity other than the district itself, and contracts for the purchase of magazines, books, periodicals, pamphlets and reports are not subject to competitive bidding.

These requirements are covered by the RAILS fiscal accountability policy, available at https://www.railslibraries.info/about/plans-and-policies. 2) Conflict of Interest. No library system employee, nor the spouse or minor child of a system

employee, may be in any manner financially interested directly in his or her own name or indirectly in the name of any other person, association, trust or corporation in any purchase or lease contract entered into by the system. This provision shall not apply if the purchase or lease contract is with a person, firm, partnership, association, corporation or cooperative association in which the interested employee, the employee's spouse, or the employee's minor child has less than a 7.5 percent share of the total distributable income. Any purchase or lease contract entered into by the system with an employee, his or her spouse, or minor child before the start of the employee's employment with the system in which the employee, his or her spouse, or minor child has a pecuniary interest is voidable if it cannot be completed within 365 days after the employee is employed.

Conflict of interest is addressed in section VI.G of the RAILS fiscal accountability policy, available at https://www.railslibraries.info/about/plans-and-policies. 3) Travel Expenditures. It is the policy of the system to reimburse full and part-time employees and

members of the library system board of directors for reasonable authorized expenses incurred by them in the performance of their duties. The library system board of directors shall develop a policy for the control of travel sufficient to prevent obligation of funds exceeding budget limitations and to hold travel to the minimum required for the efficient and economical conduct of the library system's business. The policy for the control of travel established by the library system board of directors shall include a description of the library system's travel approval process, allowable transportation expenses, non-reimbursable expenses, and rates of reimbursement for mileage, including automobile, air and train; per diem/meals; and lodging. Travel reimbursements shall follow federal travel regulations (FTR) promulgated by the U.S. General Services Administration (41 CFR 300-304).

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Travel expenditures are addressed in the RAILS fiscal accountability policy and the employee travel policy. Both are available athttps://www.railslibraries.info/about/plans-and-policies. 4) Secondary Employment. The board shall approve and regularly review a policy on secondary

employment for system employees. No library system employee may accept employment that may cause a conflict of interest or infringe on official work time with the library system.

The RAILS employee handbook includes the policy on outside (secondary) employment. This policy is also posted as a separate document at https://www.railslibraries.info/about/plans-and-policies.

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RAILS – Reaching Across Illinois Library System – FY2017 Annual Report

3.3.2.c Assessment that the Board meets the Finances and Records responsibilities in 23 ILAC 3030.260

The following presents the requirements contained in 23 ILAC 3030.260 (in italics) and RAILS compliance with these:

a) The fiscal year for the library system shall begin July 1 and end on June 30. RAILS’ fiscal year conforms.

b) The board of directors of the library system shall: 1) Maintain all financial records at the library system administrative headquarters. RAILS

maintains such records at its Burr Ridge administrative headquarters. 2) Review monthly financial reports. RAILS presents monthly financial reports to its Board as an

agenda item at every board meeting. 3) Conduct an annual audit of the records of the library system for the preceding fiscal year by

an independent certified public accountant and make copies of the audit available to the State Librarian on or before September 30 following the end of the fiscal year. Audits shall be conducted in accordance with “Government Auditing Standards, 2011 Revisions,” if applicable, published by the Comptroller General of the United States, Government Accountability, 441 G Street N, Washington DC 20548. The material incorporated by reference includes no later amendments or editions. RAILS has the required audit performed annually by an independent certified public accountant, currently Sikich, and includes the audit report as part of the annual report filed with the State Librarian by September 30.

4) Account for all funds of the library system by expenditure, encumbrance or reserves as of June 30 of each year. RAILS accounting system has been developed to account for all funds in this manner, and is presented in RAILS annual financial report, which is as of June 30 of each year.

5) Adopt, prior to July 1 of each year, an annual budget for the ensuing fiscal year in a form prescribed by the Illinois State Library. The annual budget shall be submitted to the State Librarian as part of the annual application cited in Section 3030.265. RAILS’ Board of Directors approved the annual budget at its meeting of June 17, 2016 and submitted the budget as part of the annual application dated June 30, 2016.

6) Maintain an inventory of all equipment purchased. This inventory is maintained by the RAILS Information Technology department. Capital expenditures of over $5,000 are recorded in RAILS Fixed Assets Module of its accounting system.

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7) Organize all accounts for the library system on the basis of funds (governmental funds, proprietary funds and fiduciary funds). The adopted budget and revenue-expenditure reports of the library system shall be created on this same basis of account/fund structure. RAILS’ accounting chart of accounts is set up on the basis of funds, and the budget and revenue-expenditure reports are constructed based on this structure.

8) Approve and submit financial reports to the State Librarian twice a year. A six-month cumulative revenue-expenditure report is due to the Illinois State Library on February 15 of each year for the period of July 1 through December 31. The annual audit of the library system shall be filed with the State Librarian on or before September 30 following the end of the fiscal year. RAILS filed the six-month cumulative revenue-expenditure report on January 30, 2017 and will file its FY2017 annual audit of the library system on or before September 30.

Based on the above assessment, the RAILS’ Board meets the Finances and Records responsibilities in 23 ILAC 3030.260.

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3.3.3 FY 2017 System Ethics Officer Dee Runnels RAILS Board Director

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3.3.4 FY2017 System FOIA Officer Kate Hall RAILS Board Director Deirdre Brennan RAILS Executive Director

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Reaching Across Illinois Library System (RAILS)

Bylaws

Revision Control These bylaws were adopted by the individual System Boards (Alliance Library System, DuPage Library System, Metropolitan Library System, North Suburban Library System, Prairie Area Library System) as Appendix B of the Intergovernmental Agreement in February 2011.

• RAILS Bylaws – APPROVED by System Boards February 2011 • RAILS Bylaws – ADOPTED by the Merger Transition Board on March 10, 2011 • RAILS Bylaws – RATIFIED by RAILS Board on July 1, 2011 • RAILS Bylaws – REVISION APPROVED by RAILS BOARD October 21, 2011 (Article 6, Section D) • RAILS Bylaws – REVISION APPROVED by RAILS Board December 19, 2011 (Article 4, Section B; Article 5,

Section N) • RAILS Bylaws – REVISION APPROVED by RAILS Board February 22, 2013 (Article 5E; Article 5K; Article 5O) • RAILS Bylaws – REVISION APPROVED by RAILS Board May 22, 2015 (Article 5C and E) • RAILS Bylaws – REVISION APPROVED by RAILS Board May 22, 2015 (Article 5, Section N) • RAILS Bylaws – REVISION APPROVED by RAILS Board May 22, 2015 (Article 6, Section A) • RAILS Bylaws – REVISION APPROVED by RAILS Board June 19, 2015 (Article 1; Article 5B, C & D; Article 8) • RAILS Bylaws – REVISION APPROVED by RAILS Board July 24, 2015 (Article 6; Section D) • RAILS Bylaws – REVISION APPROVED by RAILS Board October 30, 2015 (Article 6; Section B)

Article 1 Name and Definitions

• The name of the organization shall be Reaching Across Illinois Library System (RAILS) hereinafter known as the System.

• A “Member,” or “the Membership,” refers to the library organizations that have chosen to join, been approved, and receive services from the System.

• “Directors” are individuals serving on the System Board of Directors. • “Eligible electors” are individuals who are eligible to register to vote within the territory of the System. Each

Member library will designate an individual who will cast the organization’s vote in the election of Directors to the System Board.

Article 2 Purpose

The purpose of The System is to promote, foster, encourage and effectuate the improvement of library services within the territory served by the System, and the extension of their services to all people within such territory.

Article 3 Authority

The System derives its authority from the Library Systems Act (75 ILCS 10/1 et seq.). This statute states that it is the policy of the State of Illinois in promoting public education, and in serving all levels of the educational process, to encourage the improvement of free public libraries and the cooperation among all types of libraries in the sharing of library resources.

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Article 4 Membership in the System

A. Eligibility

The statutes and administrative rules of the State of Illinois and the Membership Criteria of the System govern Membership in the System. Any Public, School, Academic or Special library, within the service area, is eligible to apply for Membership. Participating libraries will hereinafter be known as Members. Acceptance is subject to the approval of the Board of Directors of the System and the State Librarian and implies agreement by the applying library to applicable State statutes and rules and to the System's Bylaws, policies and Plan of Service. Members agree to comply with policies, rules and regulations required for maintaining Membership.

B. Suspension

Any Member library may be suspended from Membership if not in compliance with State Statutes, Administrative Rules or System Requirements. Members will remain in good standing as long as they meet System and State Membership criteria. Specific information about Suspension can be found in the Administrative Rules (3030.115).

Article 5 Governance

A. The Governing Board The Governing Board shall be the System Board of Directors composed of fifteen (15) individuals hereinafter referred to as “The System Board.”

B. Number and Qualifications

While all Directors are expected to represent the entire System, the Board of Directors will be made up of the following types of individuals.

1. Eight (8) seats will be held by Board members of Member Public Libraries. 2. One (1) seat will be held by an individual who is currently employed by a School Library. 3. One (1) seat will be held by an individual employed by an Academic Library. 4. One (1) seat will be held by an individual employed by a Special Library. 5. The remaining four (4) seats will be filled by individuals elected at large and currently employed by

or current members of the governing board of libraries of any types: public, academic, school and special, and without regard to type of library.

6. All Directors must be eligible electors in the geographical area of the System.

C. Nominations

1. Each year, the President of the System Board will appoint a Nominating Committee that selects and

confirms candidates for election to the System Board. No currently sitting System Director may serve on the Nominating Committee and no Nominating Committee Member may be slated for that election to the System Board. The call for nominations will be appropriately publicized to the Members of the System and any Member may propose names for the Nominating Committee's consideration.

2. Further nomination may be made upon written petitions of ten (10) Member Libraries

represented by the type of seat on the System Board to be filled. Such petitions, accompanied

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by written acceptance of the nominee, must be filed with the System Board Secretary, who will convey the nominations to the Chair of the Nominating Committee. Timing of such petition will be appropriately publicized.

3. No individual may be a candidate for more than one Board seat in a specific election. No

individual may hold two RAILS board seats simultaneously. 4. An individual may not serve on the RAILS board if the individual’s election or appointment to the

board would result in there being on the board at the same time two individuals who are employed by and/or on the governing board of the same member library. If two candidates from the same member library both receive enough votes to be seated on the board in the same election, the candidate with the lowest number of votes between the two candidates will be disqualified and the candidate with the highest number of votes between the two candidates will be seated on the board.

D. Election of Directors

1. The Nominating Committee will determine the design and the timetable for the distribution and return of ballots.

2. Each Member library shall receive one ballot with all the names of the candidates with

instructions for casting the ballot. The individual designated by the Member will cast the ballot.

3. When the votes are tallied, the candidate(s) receiving the highest number of votes in his/her category is elected to the vacant seat(s). In case of a tie, the seat holder will be decided by a flip of the coin.

E. Term

The term of office of Directors shall be three years, but no Director shall serve more than a total of six years unless two years have elapsed since his/her sixth year of service. The terms of office of one-third of the Directors shall expire each year. The term of office begins with the first Board meeting after the start of the fiscal year.

F. Vacancies

Should a vacancy occur between elections, The System Board will appoint an individual with the qualifications to fill the specific type of vacant seat as described in Article 5, Section B 1-6.

G. Disqualifications

Directors are expected to fulfill the duties required of them by the nature of their office. The System Board by a Majority vote may, with a quorum present, declare a System Board position vacant if a Director fails to attend two (2) unexcused Board meetings during the System year.

Should a Director no longer be an eligible elector within the geographic area of the system, or leave the local position by virtue of which he/she was eligible, nominated and elected, the seat shall be declared vacant. This shall not apply when the Director changes positions within the local entity or is still otherwise qualified to represent the type of seat for which the Director was elected.

H. Meetings

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The System Board shall meet a minimum of nine (9) times a year. Directors may attend meetings electronically consistent with established Board policy and the Open Meetings Act. A simple majority of the Directors will constitute a quorum.

Special meetings of the Board of Directors may be called by the President or upon the request of three Directors upon five days written notice, for the transaction of such business as may be stated in such notice.

I. Powers and Duties of the Board of Directors

The powers and duties of the System Board shall be in accordance with the Illinois Library System Act and the Rules and Regulations promulgated there under.

The Board of Directors will conduct an evaluation of the Executive Director annually at an appropriate time.

J. Officers

The Officers of the Board shall be as follows: President, Vice President, Secretary, and Treasurer. The Officers of the Board shall have the following duties and responsibilities:

1. The President will preside at all meetings of the Board; shall appoint any necessary committees;

shall sign official documents; and, shall assume such other powers that meet with the consent of the Board.

2. The Vice President will preside at meetings in the absence of the President; shall in the case of

the resignation of the President or the inability of the President to perform the duties of the office assume the President's responsibilities until the election of a new President; and, shall perform such other duties as the Board may direct.

3. The Secretary will keep minutes of all Board meetings; shall sign documents and

correspondence in the name of the Board when so directed by the President and/or the Board; and, shall perform such other duties as the Board may direct.

4. The Treasurer will discharge the responsibilities placed upon that office by law, oversee the

fiscal affairs and activities of the System; report regularly to the Board of these matters, and perform such other duties as the Board may direct. Before entering the office, the treasurer is required to give a bond in an amount set by the Board in compliance with law, and the cost of such to be paid by the System.

K. Election of Officers

The Nominating Committee will propose the slate of Officers of the System Board. The election of officers shall be held at the first meeting of the System Board each year. The officers shall be elected for one (1) year, and no officer shall serve more than two (2) consecutive full terms in one office. A term of six (6) months or more shall be considered a full term. The term of office begins with the first Board meeting after the start of the fiscal year.

L. Vacancies in Officers Roles

In the event that the office of President becomes vacant, the Vice-President shall assume the duties of the President, and the System Board shall elect one of the remaining Directors to the office of Vice-President for the remainder of the term. In the event one of the other offices becomes vacant, the System Board shall elect one of the remaining Directors to fill the remainder of the term.

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M. Committees

1. Executive Committee

a. The President, Vice-President, Secretary, and Treasurer together with one additional Director elected by the Board of Directors shall constitute the Executive Committee. The designation of such committee, and the delegation thereto of authority, shall not operate to relieve the Board of Directors, or any Member thereof, of any responsibility imposed by law.

b. The Executive Committee shall have and may exercise the authority of the Board of

Directors as specifically and expressly delegated by the action of the Board of Directors.

c. A majority of the Directors on the Executive Committee shall constitute a quorum.

d. The President of the Board of Directors shall preside at the meetings of the Executive Committee. In the absence of the President, the Vice-President shall preside.

2. Other committees

a. Committees of the Board will be appointed where there is a need in the areas of Board operations, Board policy, and activities outside the responsibilities of the Executive Director as chief executive and administrative officer. The Board of Directors may establish ad hoc and advisory committees as it sees fit.

N. Economic Interest

No member of the RAILS Board of Directors may profit personally, either directly or indirectly, for any business connected with the system. Each member of the RAILS Board of Directors shall file a Statement of Economic Interest as required by the Illinois Governmental Ethics Act. Each member of the RAILS Board of Directors shall also file a Conflict of Interest Form annually or within 60 days of assumption of office, certifying that the member has no prohibited conflict of interest with RAILS and disclosing any personal or business relationships that reasonably could produce a direct or indirect conflict involving RAILS. The Conflict of Interest Form should be filed with the RAILS Executive Director. The members of the RAILS Board of Directors shall serve without compensation, but their actual and necessary expenses shall be paid or reimbursed by the system.

O. Indemnification

Members of the RAILS Board of Directors shall be indemnified as described in the RAILS Indemnification Policy.

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Article 6 System Executive Director

A. The Board of Directors shall, by resolution, appoint an Executive Director of the System who shall meet any and all requirements, including having a master’s degree from an American Library Association-accredited library education program and at least five years postgraduate employment, including at least two years in library administrative experience, as required by the Board and by Illinois law and regulation.

B. Responsibilities of the Executive Director:

1. General administration of the System. 2. Provision of professional advice to the Board of Directors. 3. Authority and responsibility for staff recruitment, evaluations, promotions, discipline

management and terminations as well as all other personnel matters in accordance with System policies, except that the Executive Director's authority to hire, fix the compensation, and terminate employees is subject to the approval of the RAILS Board of Directors.

4. Implementation of policies, objectives, and plans of the Board of Directors.

C. The Executive Director shall be responsible directly to the Board of Directors.

Article 7 Fiscal Year

The fiscal year for the System shall begin with July 1 and end with June 30, following the applicable rules and regulations of the State of Illinois.

Article 8 Amendments

Proposed Bylaw changes can originate from the System Board or from the Membership of the System. Proposed amendments to the Bylaws must be submitted for consideration by the System Board at a meeting at which notice of the proposed bylaw amendment has been provided or listed on the meeting agenda. A bylaw amendment may not be voted upon until a subsequent meeting of the Board. Changes to the bylaws must be approved by 2/3’s vote of the Directors attending the meeting at which they are considered and must be submitted for approval to the Illinois State Library before they shall become effective. Notwithstanding the above two-step process, the requirement that action on a bylaw amendment be deferred to a second meeting can be waived, and a bylaw amendment approved at the meeting at which it is initiated, if the bylaw amendment (1) is listed on the agenda for action at the first meeting and (2) is approved by all directors attending the first meeting.

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3.4.1 Summary Appraisal of System Real Estate

RAILS currently owns two properties; one in Burr Ridge, IL at 125 Tower Drive and the second location in Coal Valley, IL. at 2210 W. 23rd Avenue. Their appraised values are identified below:

Location Address Appraisal Value Date of last appraisal Burr Ridge 125 Tower Drive $3,065,000 January 6, 2017 Coal Valley 220 W. 23rd Avenue $500,000 May 26, 2011

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3.4.2 Inventory of Currently Owned Motor Vehicles

RAILS FY2017 Annual Report | September 28, 2017 Page 1 of 2

Type (Model/Year) License

Plate Number

Current Mileage

Type of Use Will vehicle be replaced during

FY2018?

Notes

2003 FORD ECONOLINE E350 U27052 230,856 DELIVERY 2004 CHEVROLET EXP. G3500 U26474 206,633 DELIVERY 2004 GMC SAVANA 2500 U27178 315,136 DELIVERY Yes 2006 FORD ECONOLINE E350 U27053 173,038 DELIVERY 2006 GMC SAVANA G3500 U26455 161,480 DELIVERY 2006 CHEVROLET EXP. G3500 U27054 197,317 DELIVERY 2007 GMC CUTAWAY G3500 M165763 210,115 DELIVERY 2008 GMC SAVANA G3500 U27057 220,206 DELIVERY 2008 GMC SAVANA G3500 U27060 202,926 DELIVERY 2010 CHEVROLET EXP. CUTAWAY U26452 133,679 DELIVERY 2011 CHEVROLET EXP. BOX TRUCK U27161 186,526 DELIVERY 2012 FORD ECONOLINE E250 U27706 171,038 DELIVERY 2012 FORD ECONOLINE E250 U27707 189,992 DELIVERY 2014 FORD FOCUS U26464 85,721 STAFF 2015 FORD TAURUS U30148 18,959 STAFF 2016 FORD TRANSIT U30201 29,808 DELIVERY 2016 FORD TRANSIT U30202 30,511 DELIVERY 2016 FORD TRANSIT U30203 91,819 DELIVERY On loan to IHLS 2005 TOYOTA SIENNA U27059 208,134 IT STAFF 2006 HONDA ODYSSEY U26456 87,040 STAFF 2014 FORD FUSION U26470 37,343 STAFF 2014 FORD FOCUS U29892 24,138 STAFF 2015 FORD TAURUS U13511 39,983 STAFF 2015 FORD TAURUS U13510 36,898 STAFF 2009 CHEVROLET EXP. CUTAWAY U26475 160,512 DELIVERY 2009 GMC SAVANA G3500 U25850 217,710 DELIVERY 2012 FORD ECONOLINE E250 U27701 109,297 DELIVERY 2015 DODGE CARAVAN U11000 30,014 LLSAP STAFF 2016 FORD TRANSIT U30598 35,432 DELIVERY 2016 FORD TAURUS U30230 6,224 LLSAP STAFF 2002 TOYOTA SIENNA U26471 260,718 DELIVERY 2003 CHEVROLET EXP. G2500 U26466 232,174 DELIVERY 2006 CHEVROLET EXP. G3500 U26473 213,822 DELIVERY 2008 GMC SAVANA G3500 U26454 186,537 DELIVERY 2012 FORD ECONOLINE E250 U27703 225,789 DELIVERY 2014 FORD FUSION U28024 48,012 LLSAP STAFF 2014 FORD FUSION U27061 47,017 LLSAP STAFF 2014 FORD ECONOLINE E350 U26461 131,436 DELIVERY 2014 FORD ECONOLINE E350 U26458 195,617 DELIVERY 2014 FORD ECONOLINE E350 U26463 204,517 DELIVERY 2014 FORD ECONOLINE E350 U26459 172,756 DELIVERY 2014 FORD ECONOLINE E350 U27055 244,450 DELIVERY Yes 2016 FORD TRANSIT U30600 51,509 DELIVERY 2005 TOYOTA SIENNA U26468 339,762 DELIVERY Dispose 2006 FORD FREESTAR U27058 343,503 DELIVERY Yes

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RAILS FY2017 Annual Report | September 28, 2017 Page 2 of 2

Type (Model/Year) License Plate

Number

Current Mileage

Type of Use Will vehicle be replaced during

FY2018?

Notes

2007 FORD ECONOLINE E250 U26469 216,993 DELIVERY 2012 FORD ECONOLINE E250 U27704 228,886 DELIVERY 2012 FORD ECONOLINE E250 U27705 210,568 DELIVERY 2013 FORD ECONOLINE E350 U28025 102,251 DELIVERY 2016 FORD TRANSIT U30599 52,114 DELIVERY

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3.4.3 Summary of fiscal year actual out-of-state travel information

Number of Travelers

Current Year Estimated/Actual

Expense

Reason for Travel Destination & Duration

4 $5,667 ALA Midwinter – 5 days 1 $238 National Library Legislative Day – 1 day

1 $1,010 Computers In Libraries Conference – 2 days 6 $8,795 COSUGI Conference – 3 days

3 $3,132 DefCon Forum – 4 days

2 $3,574 Book Expo America Conference – 3 days 1 $868 KLAS Conference – 4 days 1 $706 SHRM – 4 days 1 $632 National CE Forum - 1 day 1 $414 Collective Wisdom Cohort – 1 day 1 $1,204 ICOLC Spring Meeting – 3 days 2 $1,566 Electronic Resources & Libraries, Austin, TX, 4 days

2 $934 Upper Midwest Digital Conference – 2 days

1 $1,022 LITA Forum – 2 days 5 $5,253 Innovative Users Group Conference - 4 days 1 $338 IFLA Conference – 2 days

1 $999 Library Marketing Conference – 3 days

1 $1,431 New Media Consortium – 3 days

Total $37,783

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FY 2017 Library System Annual Report LLSAP Annual Report

Section 4 Adapted from Appendix F of the zILLANE Study

4. LLSAP Annual Report 4.1 This document is an Adaptation of Appendix F of the zILLANE Study.

Instructions

For FY2017, the format of this report is in two sections: Section 1 is data for the entire RLS (Regional Library System), and Section 2 is data for each individual LLSAP. We have maintained the same table and numbering scheme to allow the matching of data from preceding years. Only one Section 1 needs to be submitted for the entire RLS. Multiple Section 2 reports should be submitted, one for each individual LLSAP. (Individual LLSAP is defined as a separate system-supported automation group that used a separate integrated library system product for FY2017.) URL for the zILLANE Report: http://www.unt.edu/zillane/FinalReport.htm Section 1 Only one Section 1 needs to be submitted for the entire RLS. Tables A, E, G, H, part of I Please note that we need to use common units across RLS for comparison purposes. In counting the libraries in your regional library system, please list both the agency and the buildings. For example a school district might be counted as an agency once but may have numerous buildings or campuses that are libraries. Some categories of information will not apply to you, but for those that do, please provide requested information. A. RLS Membership Information A1 Number of all public libraries (agencies) 412 A2 Number of all public libraries (buildings) 490 A3 Number of all academic libraries (agencies) 124 A4 Number of all academic libraries (buildings) 175 A5 Number of all school libraries (agencies) 556 A6 Number of all school libraries (buildings) 3149 A7 Number of all special libraries (agencies) 193 A8 Number of all special libraries (buildings) 202 A9 Number of all others 0 Total Libraries in RLS 1285 agencies / 4016 buildings E. RLS Libraries Belonging To Other Consortia (Shared Database)

E1 Number of all public libraries (agencies) 47 E2 Number of all public libraries (buildings) 57 E3 Number of all academic libraries (agencies) 62 E4 Number of all academic libraries (buildings) 77 E5 Number of all school libraries (agencies) 6 E6 Number of all school libraries (buildings) 11 E7 Number of all special libraries (agencies) 8 E8 Number of all special libraries (buildings) 8 E9 Number of all other types N/A Total Libraries Belonging To Other Consortia 123 agencies / 153 buildings

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G. RLS Libraries Using Stand Alone Systems G1 Number of all public libraries (agencies) 81 G2 Number of all public libraries (buildings) 106 G3 Number of all academic libraries (agencies) 35 G4 Number of all academic libraries (buildings) 37 G5 Number of all school libraries (agencies) 453 G6 Number of all school libraries (buildings) 1916 G7 Number of all special libraries (agencies) 132 G8 Number of all special libraries (buildings) 135 G9 Number of all other types N/A Total Stand Alone Libraries 701 agencies / 2194 buildings H. RLS Libraries that are Not Automated H1 Number of all public libraries (agencies) 35 H2 Number of all public libraries (buildings) 35 H3 Number of all academic libraries (agencies) 1 H4 Number of all academic libraries (buildings) 1 H5 Number of all school libraries (agencies) 70 H6 Number of all school libraries (buildings) 148 H7 Number of all special libraries (agencies) 38 H8 Number of all special libraries (buildings) 38 H9 Number of all other types N/A Total Non-Automated Libraries 144 agencies / 222 buildings I. Bibliographic Information I1 What percentage of all RLS libraries’ holdings are not represented in your LLSAP shared database, BUT are represented in another consortia shared system?

At this time, RAILS is unable to estimate this information.

I2 What percentage of all RLS libraries’ holdings are not represented in your LLSAP shared database or another consortia shared system?

At this time, RAILS is unable to estimate this information.

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FY 2017 Library System Annual Report LLSAP Annual Report

Section 4 Adapted from Appendix F of the zILLANE Study

4. LLSAP Annual Report 4.1 This document is an Adaptation of Appendix F of the zILLANE Study.

Instructions

For FY2017, the format of this report is in two sections: Section 1 is data for the entire RLS (Regional Library System), and Section 2 is data for each individual LLSAP. We have maintained the same table and numbering scheme to allow the matching of data from preceding years. Only one Section 1 needs to be submitted for the entire RLS. Multiple Section 2 reports should be submitted, one for each individual LLSAP. (Individual LLSAP is defined as a separate system-supported automation group that used a separate integrated library system product for FY2017.) URL for the zILLANE Report: http://www.unt.edu/zillane/FinalReport.htm Section 2 Multiple Section 2 reports needs to be submitted, 1 for each LLSAP. Tables 1, 2, B, C, D, F, I, J, K, L, M, N Please note that we need to try to use common units across LLSAPs for comparison purposes. In counting the libraries in your LLSAP, please list both the agency and the buildings. For example a school district might be counted as an agency once but may have numerous buildings or campuses that are libraries. Some categories of information will not apply to you, but for those that do, please provide requested information. Tables 1 and 2 – specific instructions

Please use the following tables to report each individual LLSAP’s costs (Table 1) and revenues (Table 2) for the last two fiscal years. If you have other categories and/or line items to report, please add those to the tables. You can provide explanatory notes either in the tables or following the tables. There may be categories and/or line items in the form for which you do not record costs or revenues. Please put a N/A in the FY2017 columns for those items.

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Name of LLSAP: MAGIC

Table 1: Individual LLSAP Operating Expenses Expenditures Expense Item FY2017 Personnel (All personnel expenses are

broken out and reported in personnel expenditure lines,

including those charged to the MAGIC contract with RAILS.)

Library Professionals $0 Other Professionals $181,867 Support Services $0 Social Security Taxes (FICA) $13,527 Unemployment Insurance $2,203 Workers’ Compensation $377 Retirement Benefits $5,603 Health, Dental, and Life Insurance $19,687 Temporary Help $0 Recruiting $0 TOTAL $223,264 Library Materials Print Materials $0 Nonprint Materials $0 E-Resources $10,459 (eRead IL

membership fees for the consortium net RAILS rebate for

consortium-wide membership) TOTAL $10,459 Buildings & Grounds Rent $0 Utilities $0 Property Insurance $600 Repairs & Maintenance $0 Janitorial Services & Supplies $0 Other $0 TOTAL $600 Vehicle Expense Gas & Oil $0 Repairs & Maintenance $0 Vehicle Insurance $0 Vehicle Leasing & Rent $0 TOTAL $0 Travel & CE for Staff & Board

In-State Travel $2,810 Out-of-State Travel $1,304 Registration & Other Fees $910 TOTAL $5,024 Continuing Education & Meetings / Others

$4,000

Public Relations $0 Liability Insurance $4,658 Supplies, Postage & Printing

Computer Supplies $2,361 General Office Supplies & Equipment $0 Internal Printing/Photocopying $0

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Postage $0 Library Supplies $0 Other $0 TOTAL $2,361 Telephone & Telecomm Local/Long Distance – Voice $3,076 (Covered amount

under the RAILS contract – segregated amounts were not

available in FY 2017) Telecomm – Data & Fax $0 TOTAL $3,076 Equipment Rental, Repair & Maintenance

Equipment Rental $0 Equipment Repair & Maintenance $139,494 Maintenance Agreement $0 Computer Hardware Insurance $0

(Included with property insurance figure above)

TOTAL $139,494 Professional Services Legal $3,082 Accounting $5,768 Consulting $6,189 Contractual Staff $0 TOTAL $15,039 Contractual Services Information Services (bibliographic databases,

online subscriptions, etc) $6,348

Contractual Agreements $73,580 ($69,098 – RAILS contract covers salaries,

telecom, and other minor expenses included in other

expense lines and $4,482 – RAILS rebates for consortium-

wide eRead IL participation) Outside Printing $0 TOTAL $79,928 Interlibrary Loan Charges $0 Depreciation $10,885 Professional Association Membership Dues

$100

Miscellaneous $128 TOTAL OPERATING EXPENSES

$499,016

Contractual Reimbursement Revenues Billed to LLSAP

<$69,098>

**TOTAL OPERATING EXPENSES LESS CONTRACTUAL REIMBURSEMENTS

$429,918

*All financial results are preliminary and unaudited pending completion of the fiscal year-end audit. **Excludes RAILS contract amount.

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Table 2

LLSAP Annual Revenues Revenues Revenue Item FY2017 State Grants $0 Federal Grants $0 Other Grants $0 LLSAP Participation / Service Fees

Annual Participation Fees (from all categories of participants)

$266,362

One-Time Startup Fees $0 Other (please describe) $0 Interest Income $4,139 Other Revenue $0 TOTAL REVENUE $270,501 *All financial results are preliminary and unaudited pending completion of the fiscal year-end audit.

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Tables B-O: LLSAP Supplemental Information B. LLSAP Participation Information – Full Fee-Paying Participant

B1 Number of all public libraries (agencies) 9 B2 Number of all public libraries (buildings) 10 B3 Number of all academic libraries (agencies) 1 B4 Number of all academic libraries (buildings) 1 B5 Number of all school libraries (agencies) 3 B6 Number of all school libraries (buildings) 5 B7 Number of all special libraries (agencies) 1 B8 Number of all special libraries (buildings) 3

Note: Includes 2 out-of-state buildings that are LLSAP members but not RAILS members.

B9 Number of all other types 0 Total Full Fee-Paying Participants 14 agencies/19 buildings Is RLS an LLSAP participant? No Does RLS pay participation fees as others? No C. LLSAP Participation Information – Partial Fee-Paying Participant

C1 Number of all public libraries (agencies) N/A C2 Number of all public libraries (buildings) N/A C3 Number of all academic libraries (agencies) N/A C4 Number of all academic libraries (buildings) N/A C5 Number of all school libraries (agencies) N/A C6 Number of all school libraries (buildings) N/A C7 Number of all special libraries (agencies) N/A C8 Number of all special libraries (buildings) N/A C9 Number of all other types N/A Total Partial Fee-Paying Participants N/A D. LLSAP Participation Information – Holdings Only Represented

D1 Number of all public libraries (agencies) N/A D2 Number of all public libraries (buildings) N/A D3 Number of all academic libraries (agencies) N/A D4 Number of all academic libraries (buildings) N/A D5 Number of all school libraries (agencies) N/A D6 Number of all school libraries (buildings) N/A D7 Number of all special libraries (agencies) N/A D8 Number of all special libraries (buildings) N/A D9 Number of all other types N/A Total Holdings Only Represented N/A F. Participants F1 Participants as of June 30, 2017 14 agencies/19 buildings I. Bibliographic Record Information I1 Total number of bibliographic records in database 518.334 I2 Total number of item records in database 988.316 I3 Total number of patrons listed in patron database 112,592 J. LLSAP Use by All Participants J1 Total search transactions in past 12 months (FY2017) We do not have those totals J2 Total circulation transactions in past 12 months (FY2017) 2,164,324 (includes renewals) J3 Total interlibrary loan transactions in FY2017 208,119 (sent: 101,426, received: 106,693, 95,340x2 within

consortium) J4 Total reciprocal borrowing transactions in FY2017 83,899 K. Cost and Revenue Information FY 2017 K1 Annual Total Fees Received From Full Members $266,362 K2 Annual Total Fees Received From Partial Members $0 K3 Annual Fees/Support Received From RLS $165,268 K4 FTEs Charged to LLSAP Operating Expenses 3.0 K5 FTEs Supporting LLSAP but Not Charged to LLSAP operating costs

N/A

K6 Annual Total Cost of Operating the LLSAP $429,918

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L. Cost Components of Operating the LLSAP FY2017 Personnel $223,264 Library Materials $10,459 Buildings & Grounds $600 Vehicle Expense $0 Travel & CE for Staff & Board $5,024 Continuing Education & Meetings/Others $4,000 Public Relations $0 Liability Insurance $4,658 Supplies, Postage & Printing $2,361 Telephone & Telecomm $3,076 Equipment Rental, Repair & Maintenance $139,494 Professional Services $15,039 Contractual Services $79,928 Interlibrary Loan Charges $0 Depreciation $10,885 Professional Association Membership Dues $100 Miscellaneous $128 Total All Expenditures $499,016 Contractual Reimbursement Revenues Billed to LLSAP <$69,098> Total Operating Expenses Less Contractual Reimbursements

$429,918

M. Cost Components to Participate in the LLSAP—Startup

FY2017

Consortium is no longer accepting new members, pending migration to SWAN and dissolution.

N. Cost Components to Participate in the LLSAP—Ongoing

FY2017

Monthly fee (Fee structure effective July 2007; revised with fee reductions for FY2013-2016). This covers operating costs such as basic software maintenance costs (except for specialty modules), fees to RAILS for support for staffing and telecommunications, and contributions towards the reserve fund for LLSAP enhancements, migration, etc.

• $100/month per agency • $25/month for each additional building Unit use fee based on sum of item holdings and annual circulation ($0.00 per unit use below 35,000 [included in membership fee]; $0.011 per unit use from 35,000 to 200,000; $0.01 per unit use from 200,000 to 500,000; $0.009 per unit use over t00,000)

Maintenance fees for specialty modules or equipment not used by all LLSAP members are billed separately on an annual basis. (Basic software maintenance for circulation, cataloging, OPAC, etc. is covered by the monthly fees.)

• Acquisitions: $750 • Collection agency interface: $125 • Custom reports: usually free, but $25/hr for complex reports or

special processing • Patron record loads: $75/file for more than two loads/fiscal year Text messaging for library notices: $360

*All financial results are preliminary and unaudited pending completion of the fiscal year-end audit.

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FY 2017 Library System Annual Report LLSAP Annual Report

Section 4 Adapted from Appendix F of the zILLANE Study

4. LLSAP Annual Report 4.1 This document is an Adaptation of Appendix F of the zILLANE Study.

Instructions

For FY2017, the format of this report is in two sections: Section 1 is data for the entire RLS (Regional Library System), and Section 2 is data for each individual LLSAP. We have maintained the same table and numbering scheme to allow the matching of data from preceding years. Only one Section 1 needs to be submitted for the entire RLS. Multiple Section 2 reports should be submitted, one for each individual LLSAP. (Individual LLSAP is defined as a separate system-supported automation group that used a separate integrated library system product for FY2017.) URL for the zILLANE Report: http://www.unt.edu/zillane/FinalReport.htm Section 2 Multiple Section 2 reports needs to be submitted, 1 for each LLSAP. Tables 1, 2, B, C, D, F, I, J, K, L, M, N Please note that we need to try to use common units across LLSAPs for comparison purposes. In counting the libraries in your LLSAP, please list both the agency and the buildings. For example a school district might be counted as an agency once but may have numerous buildings or campuses that are libraries. Some categories of information will not apply to you, but for those that do, please provide requested information. Tables 1 and 2 – specific instructions

Please use the following tables to report each individual LLSAP’s costs (Table 1) and revenues (Table 2) for the last two fiscal years. If you have other categories and/or line items to report, please add those to the tables. You can provide explanatory notes either in the tables or following the tables. There may be categories and/or line items in the form for which you do not record costs or revenues. Please put a N/A in the FY2017 columns for those items.

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Name of LLSAP: PrairieCat

Table 1: Individual LLSAP Operating Expenses Expenditures Expense Item FY2017 Personnel (All personnel expenses are

broken out and reported in personnel expenditure lines,

including those charged to the PrairieCat contract within

RAILS.) Library Professionals $198,596 Other Professionals $400,137 Support Services $118,603 Social Security Taxes (FICA) $52,288 Unemployment Insurance $7,572 Workers’ Compensation $1,714 Retirement Benefits $24,167 Health, Dental, and Life Insurance $104,064 Temporary Help $0 Recruiting $0 TOTAL $907,141 Library Materials Print Materials $0 Nonprint Materials $0 E-Resources $43,593 (eRead IL

membership fees for the consortium – billed back to the

membership) TOTAL $43,593 Buildings & Grounds Rent $0 Utilities $0 Property Insurance $1,127 Repairs & Maintenance $0 Janitorial Services & Supplies $0 Other $0 TOTAL $1,127 Vehicle Expense Gas & Oil $2,193 Repairs & Maintenance $0 Vehicle Insurance $2,767 Vehicle Leasing & Rent $0 TOTAL $4,960 Travel & CE for Staff & Board

In-State Travel $6,061 Out-of-State Travel $7,657 Registration & Other Fees $13,547 TOTAL $27,265 Continuing Education & Meetings / Others

$8,650

Public Relations $11 Liability Insurance $4,876 Supplies, Postage & Printing

Computer Supplies $2,278

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General Office Supplies & Equipment $399 Internal Printing/Photocopying $0 Postage $0 Library Supplies $0 Other $0 TOTAL $2,677

Telephone & Telecomm Local/Long Distance – Voice $9,505 (Covered amount

under the RAILS contract – segregated amounts were not

available in FY 2017) Telecomm – Data & Fax $0 TOTAL $9,505 Equipment Rental, Repair & Maintenance

Equipment Rental $0 Equipment Repair & Maintenance $0 Maintenance Agreement $0 Computer Hardware Insurance $0 (Included with property

insurance figure above) TOTAL $0 Professional Services Legal $2,124 Accounting $4,340 Consulting $2,500 Contractual Staff $0 TOTAL $8,964 Contractual Services Information Services (bibliographic databases,

online subscriptions, etc) $355,417

Contractual Agreements $426,991 (RAILS contract covers salaries, telecom, and

other minor expenses included in other expense lines)

Other Contractual Services $350 Outside Printing $0 TOTAL $782,758 Interlibrary Loan Charges

$0

Depreciation $93,674 Professional Association Membership Dues

$537

Miscellaneous $5,118 TOTAL OPERATING EXPENSES

$1,900,856

Contractual Reimbursement Revenues Billed to LLSAP

<$426,991>

**TOTAL OPERATING EXPENSES LESS CONTRACTUAL REIMBURSEMENTS

$1,473,865

*All financial results are preliminary and unaudited pending completion of the fiscal year-end audit. **Excludes RAILS contract amount.

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Table 2

LLSAP Annual Revenues Revenues Revenue Item FY2017 State Grants $0 Federal Grants $0 Other Grants $2,232 LLSAP Participation / Service Fees

Annual Participation Fees (from all categories of participants)

$832,338

** One-Time Startup Fees $5,000 Other (please describe) ILL Barcode Fees $9,200 Interest Income $2,705 ***Other Revenue $56,038 TOTAL REVENUE $907,513 *All financial results are preliminary and unaudited pending completion of the fiscal year-end audit. **One-time contributions to the capital reserve fund. ***Delegate and User Group lunch fees, finance charges, withdrawal fees, eRead Illinois billings to the members, and small group purchases.

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Tables B-O: LLSAP Supplemental Information B. LLSAP Participation Information – Full Fee-Paying Participant

B1 Number of all public libraries (agencies) 65 B2 Number of all public libraries (buildings) 75 B3 Number of all academic libraries (agencies) 1 B4 Number of all academic libraries (buildings) 1 B5 Number of all school libraries (agencies) 6 B6 Number of all school libraries (buildings) 19 B7 Number of all special libraries (agencies) 0 B8 Number of all special libraries (buildings) 0 B9 Number of all other types 0 Total Full Fee-Paying Participants 72 agencies / 95 buildings Is RLS an LLSAP participant? No Does RLS pay participation fees as others? No C. LLSAP Participation Information – Partial Fee-Paying Participant

C1 Number of all public libraries (agencies) 16 C2 Number of all public libraries (buildings) 16 C3 Number of all academic libraries (agencies) 0 C4 Number of all academic libraries (buildings) 0 C5 Number of all school libraries (agencies) 2 C6 Number of all school libraries (buildings) 5 C7 Number of all special libraries (agencies) 0 C8 Number of all special libraries (buildings) 0 C9 Number of all other types 0 Total Partial Fee-Paying Participants 18 agencies / 21 buildings D. LLSAP Participation Information – Holdings Only Represented

D1 Number of all public libraries (agencies) 12 D2 Number of all public libraries (buildings) 12 D3 Number of all academic libraries (agencies) 0 D4 Number of all academic libraries (buildings) 0 D5 Number of all school libraries (agencies) 23 D6 Number of all school libraries (buildings) 34 D7 Number of all special libraries (agencies) 2 D8 Number of all special libraries (buildings) 2 D9 Number of all other types 0 Total Holdings Only Represented 37 agencies / 48 buildings F. Participants F1 Participants as of June 30, 2017 72 Fully Participating members, 18 Basic Online members, 37

Union List members I. Bibliographic Record Information I1 Total number of bibliographic records in database 1,058,857 I2 Total number of item records in database 4,487,176 I3 Total number of patrons listed in patron database 372,793 J. LLSAP Use by All Participants J1 Total search transactions in past 12 months (FY2017) Not available J2 Total circulation transactions in past 12 months (FY2017) 5,273,845 J3 Total interlibrary loan transactions in FY2017 628,963 J4 Total reciprocal borrowing transactions in FY2017 776,272 K. Cost and Revenue Information FY 2017 K1 Annual Total Fees Received From Full Members $797,351 K2 Annual Total Fees Received From Partial Members $34,488 K3 Annual Fees/Support Received From RLS $509,996 K4 FTEs Charged to LLSAP Operating Expenses 12 K5 FTEs Supporting LLSAP but Not Charged to LLSAP operating costs

N/A

K6 Annual Total Cost of Operating the LLSAP $1,473,865

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L. Cost Components of Operating the LLSAP FY2017 Personnel $907,141 Library Materials $43,593 Buildings & Grounds $1,127 Vehicle Expense $4,960 Travel & CE for Staff & Board $27,265 Continuing Education & Meetings/Others $8,650 Public Relations $11 Liability Insurance $4,876 Supplies, Postage & Printing $2,677 Telephone and Telecomm $9,505 Equipment Rental, Repair & Maintenance $0 Professional Services $8,964 Contractual Services $782,758 Interlibrary Loan Charges $0 Depreciation $93,674 Professional Association Membership Dues $537 Miscellaneous $5,118 Total All Expenditures $1,900,856 Contractual Reimbursement Revenues Billed to LLSAP <$426,991> Total Operating Expenses Less Contractual Reimbursements

$1,473,865

M. Cost Components to Participate in the LLSAP—Startup

FY2017

ILS vendor charge per library (varies by size of library) $5,000 to $10,000 Member charge (varies by membership level) $1,250 to $5,000 Hardware expense (varies by library) $0 to $5,000 Barcodes $0 to $1,000 N. Cost Components to Participate in the LLSAP—Ongoing

FY2017

Per library fee (Union List) $625 Ongoing capital reserve contribution (Union List) $150 Per library fee (Basic Online) $2,000 Ongoing capital reserve contribution (Basic Online) $275 Per library fee (Fully Participation) $2,800 Ongoing capital reserve contribution (Fully Participating) $400 Per circulation fee (Basic Online or Fully Participating) $88 to $11,119 Per item fee (Basic Online or Fully Participating) $380 to $8,922 Per patron fee (Basic Online or Fully Participating) $158 to $10,550 *All financial results are preliminary and unaudited pending completion of the fiscal year-end audit.

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FY 2017 Library System Annual Report LLSAP Annual Report

Section 4 Adapted from Appendix F of the zILLANE Study

4. LLSAP Annual Report 4.1 This document is an Adaptation of Appendix F of the zILLANE Study.

Instructions

For FY2017, the format of this report is in two sections: Section 1 is data for the entire RLS (Regional Library System), and Section 2 is data for each individual LLSAP. We have maintained the same table and numbering scheme to allow the matching of data from preceding years. Only one Section 1 needs to be submitted for the entire RLS. Multiple Section 2 reports should be submitted, one for each individual LLSAP. (Individual LLSAP is defined as a separate system-supported automation group that used a separate integrated library system product for FY2017.) URL for the zILLANE Report: http://www.unt.edu/zillane/FinalReport.htm Section 2 Multiple Section 2 reports needs to be submitted, 1 for each LLSAP. Tables 1, 2, B, C, D, F, I, J, K, L, M, N Please note that we need to try to use common units across LLSAPs for comparison purposes. In counting the libraries in your LLSAP, please list both the agency and the buildings. For example a school district might be counted as an agency once but may have numerous buildings or campuses that are libraries. Some categories of information will not apply to you, but for those that do, please provide requested information. Tables 1 and 2 – specific instructions

Please use the following tables to report each individual LLSAP’s costs (Table 1) and revenues (Table 2) for the last two fiscal years. If you have other categories and/or line items to report, please add those to the tables. You can provide explanatory notes either in the tables or following the tables. There may be categories and/or line items in the form for which you do not record costs or revenues. Please put a N/A in the FY2017 columns for those items.

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Name of LLSAP: RSA NFP

Table 1: Individual LLSAP Operating Expenses

Expenditures Expense Item FY2017 Personnel (All personnel expenses are

broken out and reported in personnel expenditure lines, including those charged to the RSA contract within RAILS.)

Library Professionals $238,022 Other Professionals $208,174 Support Services $72,968 Social Security Taxes (FICA) $37,765 Unemployment Insurance $6,090 Workers’ Compensation $1,074 Retirement Benefits $16,920 Health, Dental, and Life Insurance $74,338 Temporary Help $0 Recruiting $0 TOTAL $655,351 Library Materials Print Materials $0 Nonprint Materials $1,328 E-Resources $126,762 (Includes $63,344

– ADML funds held in trust and $63,418 – eRead IL membership fees for the consortium)

TOTAL $128,090 Buildings & Grounds Rent $0 Utilities $0 Property Insurance $0 Repairs & Maintenance $0 Janitorial Services & Supplies $0 Other $0 TOTAL $0 Vehicle Expense Gas & Oil $1,546 Repairs & Maintenance $9 Vehicle Insurance $4,825 Vehicle Leasing & Rent $0 TOTAL $6,380 Travel & CE for Staff & Board

In-State Travel $11,916 Out-of-State Travel $8,525 Registration & Other Fees $4,995 TOTAL $25,436 Continuing Education & Meetings / Others

$3,324

Public Relations $0 Liability Insurance $4,777 Supplies, Postage & Printing

Computer Supplies $805 General Office Supplies & Equipment $1,753

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Internal Printing/Photocopying $0 Postage $0 Library Supplies $0 Other $0 TOTAL $2,558

Telephone & Telecomm Local/Long Distance – Voice $7,168 (Covered amount

under the RAILS contract – segregated amounts were not available in FY 2017)

Telecomm – Data & Fax $0 TOTAL $7,168 Equipment Rental, Repair & Maintenance

Equipment Rental $0 Equipment Repair & Maintenance $6,293 Maintenance Agreement $0 Computer Hardware Insurance $0 TOTAL $6,293 Professional Services Legal $231 Accounting $4,100 Consulting $0 Contractual Staff $0 TOTAL $4,331 Contractual Services Information Services (bibliographic databases,

online subscriptions, etc) $791

Contractual Agreements $169,346 ($150,371 – RAILS contract covers salaries, telecom, and other minor expenses included in other expense lines and $18,975 – RAILS rebates for consortium-wide eRead IL participation)

Other Contractual Services $246,923 Outside Printing $0 TOTAL $417,060 Interlibrary Loan Charges

$0

Professional Association Membership Dues

$269

Depreciation $16,149 Miscellaneous $127 TOTAL OPERATING EXPENSES

$1,277,313

Contractual Reimbursement Revenues Billed to LLSAP and eRead IL Consortium-Wide Participation Rebates

<$169,346>

**TOTAL OPERATING EXPENSES LESS CONTRACTUAL REIMBURSEMENTS

$1,107,967

*All financial results are preliminary and unaudited pending completion of the fiscal year-end audit. **Excludes RAILS contract amount and eRead IL rebates.

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Table 2 LLSAP Annual Revenues

Revenues Revenue Item FY2017 State Grants $0 Federal Grants $0 Other Grants $0 LLSAP Participation / Service Fees

Annual Participation Fees (from all categories of participants)

$672,093

One-Time Startup Fees $1,440 Other (please describe) $0 Interest Income $11,870 Other Revenue $92,844 (Includes $69,435 –

ADML funds held in trust, $18,975 – eRead IL rebates for consortium-wide participation, $2,464 – Envisionware maintenance reimbursement offset by corresponding amount in Other Contractual Services Expense, $2,400 – Dunlap CUSD #323 and Black Hawk College library data extraction reimbursement offset by corresponding amount in Other Contractual Services Expense, and <$430> – prior year accounts receivable write-off of Midwest Central CUSD #191 non-OCLC fees)

TOTAL REVENUE $778,247 *All financial results are preliminary and unaudited pending completion of the fiscal year-end audit.

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Tables B-O: LLSAP Supplemental Information

B. LLSAP Participation Information – Full Fee-Paying Participant

B1 Number of all public libraries (agencies) 47 B2 Number of all public libraries (buildings) 68 B3 Number of all academic libraries (agencies) 4 B4 Number of all academic libraries (buildings) 4 B5 Number of all school libraries (agencies) 22 B6 Number of all school libraries (buildings) 43 B7 Number of all special libraries (agencies) 1 B8 Number of all special libraries (buildings) 1 B9 Number of all other types 0 Total Full Fee-Paying Participants 74 Is RLS an LLSAP participant? No Does RLS pay participation fees as others? N/A

C. LLSAP Participation Information – Partial Fee-Paying Participant

C1 Number of all public libraries (agencies) 43 C2 Number of all public libraries (buildings) 43 C3 Number of all academic libraries (agencies) 0 C4 Number of all academic libraries (buildings) 0 C5 Number of all school libraries (agencies) 19 C6 Number of all school libraries (buildings) 26 C7 Number of all special libraries (agencies) 0 C8 Number of all special libraries (buildings) 0 C9 Number of all other types 0 Total Partial Fee-Paying Participants 62

D. LLSAP Participation Information – Holdings Only Represented

D1 Number of all public libraries (agencies) 3 D2 Number of all public libraries (buildings) 3 D3 Number of all academic libraries (agencies) 0 D4 Number of all academic libraries (buildings) 0 D5 Number of all school libraries (agencies) 5 D6 Number of all school libraries (buildings) 5 D7 Number of all special libraries (agencies) 1 D8 Number of all special libraries (buildings) 1 D9 Number of all other types 0 Total Holdings Only Represented 9

F. Participants F1 Participants as of June 30, 2017 145

I. Bibliographic Record Information I1 Total number of bibliographic records in database 1,074,028 I2 Total number of item records in database 4,616,166 I3 Total number of patrons listed in patron database 368,865

J. LLSAP Use by All Participants J1 Total search transactions in past 12 months (FY2017) 2,957,460 J2 Total circulation transactions in past 12 months (FY2017)

6,170,086

J3 Total interlibrary loan transactions in FY2017 Only counts ILL Transactions for RSA items, non-RSA items are hand counted by libraries and not available to us. 563,303

J4 Total reciprocal borrowing transactions in FY2017 Only counts ILL Transactions for RSA items, non-RSA items are hand counted by libraries and not available to us. 942,940

K. Cost and Revenue Information FY 2017 K1 Annual Total Fees Received From Full Members $584,248 K2 Annual Total Fees Received From Partial Members $87,845 ($76,820 received from Basic Online Members, $10,800

received from Union List Members, and $225 received from ADML Members who are not RSA Members)

K3 Annual Fees/Support Received From RLS $535,629 K4 FTEs Charged to LLSAP Operating Expenses 10 K5 FTEs Supporting LLSAP but Not Charged to LLSAP operating costs

N/A

K6 Annual Total Cost of Operating the LLSAP $1,107,967

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L. Cost Components of Operating the LLSAP FY2017 Personnel $655,351 Library Materials $128,090 Buildings & Grounds $0 Vehicle Expense $6,380 Travel & CE for Staff & Board $25,436 Continuing Education & Meetings/Others $3,324 Public Relations $0 Liability Insurance $4,777 Supplies, Postage, & Printing $2,558 Telephone & Telecomm $7,168 Equipment Rental, Repair & Maintenance $6,293 Professional Services $4,331 Contractual Services $417,060 Interlibrary Loan Charges $0 Professional Association Membership Dues $269 Depreciation $16,149 Miscellaneous $127 Total All Expenditures $1,277,313 Contractual Reimbursement Revenues Billed to LLSAP <$169,346> Total Operating Expenses Less Contractual Reimbursements

$1,107,967

M. Cost Components to Participate in the LLSAP—Startup

FY2017

Online Member $1,200, $2,500 or $5,000 (Depending on number of bib records + equipment and data migration costs)

Basic Online Member $1,200 - $1,500 + equipment and data migration costs Union Listing Member No longer offered to new members.

N. Cost Components to Participate in the LLSAP—Ongoing

FY2017

Online Membership $500 Online Access/Usage $1,875 - $69,500 Basic Online Membership $500 Basic Online Access/Usage $800 or $1,300 if have branch Union Listing Membership $500 Union Listing Access/Usage $400

*All financial results are preliminary and unaudited pending completion of the fiscal year-end audit.

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FY 2017 Library System Annual Report LLSAP Annual Report

Section 4 Adapted from Appendix F of the zILLANE Study

4. LLSAP Annual Report 4.1 This document is an Adaptation of Appendix F of the zILLANE Study.

Instructions

For FY2017, the format of this report is in two sections: Section 1 is data for the entire RLS (Regional Library System), and Section 2 is data for each individual LLSAP. We have maintained the same table and numbering scheme to allow the matching of data from preceding years. Only one Section 1 needs to be submitted for the entire RLS. Multiple Section 2 reports should be submitted, one for each individual LLSAP. (Individual LLSAP is defined as a separate system-supported automation group that used a separate integrated library system product for FY2017.) URL for the zILLANE Report: http://www.unt.edu/zillane/FinalReport.htm Section 2 Multiple Section 2 reports needs to be submitted, 1 for each LLSAP. Tables 1, 2, B, C, D, F, I, J, K, L, M, N Please note that we need to try to use common units across LLSAPs for comparison purposes. In counting the libraries in your LLSAP, please list both the agency and the buildings. For example a school district might be counted as an agency once but may have numerous buildings or campuses that are libraries. Some categories of information will not apply to you, but for those that do, please provide requested information. Tables 1 and 2 – specific instructions

Please use the following tables to report each individual LLSAP’s costs (Table 1) and revenues (Table 2) for the last two fiscal years. If you have other categories and/or line items to report, please add those to the tables. You can provide explanatory notes either in the tables or following the tables. There may be categories and/or line items in the form for which you do not record costs or revenues. Please put a N/A in the FY2017 columns for those items.

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Name of LLSAP: SWAN

Table 1: Individual LLSAP Operating Expenses

Expenditures Expense Item FY2017 Personnel Library Professionals $226,401 Other Professionals $751,972 Support Services $237,469 Vacation Expense $2,805 Social Security Taxes (FICA) $89,652 Unemployment Insurance $5,229 (SWAN is on a

reimbursable unemployment basis)

Workers’ Compensation $2,536 Retirement Benefits $116,473 Health, Dental, and Life Insurance $166,822 Wellness Benefits $2,005 Temporary Help $0 Recruiting $195 TOTAL $1,601,559 Library Materials Print Materials $4,090 Nonprint Materials $0 E-Resources $375 TOTAL $4,465 Buildings & Grounds Rent $50,124 Utilities $3,311 Property Insurance $1,417 Repairs & Maintenance $609 Janitorial Services & Supplies $6,486 Other $150 TOTAL $62,097 Vehicle Expense Gas & Oil $0 Repairs & Maintenance $0 Vehicle Insurance $0 Vehicle Leasing & Rent $0 TOTAL $0 Travel & CE for Staff & Board

In-State Travel $2,030 Out-of-State Travel $4,538 Registration & Other Fees $3,733 TOTAL $10,301 Continuing Education & Meetings / Others

$22,672

Public Relations $0 Liability Insurance $8,335 Supplies, Postage & Printing

Computer Supplies $95,027 General Office Supplies & Equipment $82,203 Internal Printing/Photocopying $0 Postage $2,505 Library Supplies $0

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Other $0 TOTAL $179,735

Telephone & Telecomm Local/Long Distance – Voice $18,293 (Segregated

amounts were not available in FY 2017)

Telecomm – Data & Fax $0 TOTAL $18,293 Equipment Rental, Repair & Maintenance

Equipment Rental $2,079 Equipment Repair & Maintenance $296,826 Maintenance Agreement $0 Computer Hardware Insurance $0 (Included with liability

insurance figure above) TOTAL $298,905 Professional Services Legal $11,309 Accounting $5,300 Consulting $19,643 Payroll Service Fees $2,857 Contractual Staff $2,400 TOTAL $41,509 Contractual Services Information Services (bibliographic databases,

online subscriptions, etc) $208,598

Contractual Agreements $3,704 (ILS fees billed back to the member libraries)

Other Contractual Services $26,409 Outside Printing $0 TOTAL $238,711 Interlibrary Loan Charges

$0

Group Purchases $594 Depreciation $65,739 Professional Association Membership Dues

$490

Miscellaneous $6,517 TOTAL OPERATING EXPENSES

$2,559,922

*All financial results are preliminary and unaudited pending completion of the fiscal year-end audit.

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Table 2 LLSAP Annual Revenues

Revenues Revenue Item FY2017 State Grants $0 Federal Grants $0 Other Grants $0 LLSAP Participation / Service Fees

Annual Participation Fees (from all categories of participants)

$1,686,260

One-Time Startup Fees $0 Other (please describe) $0 Interest Income $6,438 **Other Revenue $485,150 TOTAL REVENUE $2,177,848

*All financial results are preliminary and unaudited pending completion of the fiscal year-end audit. **SWAN lunch fees for SWAN user group meeting, data extraction fees, reciprocal borrowing and ILL losses billed and collected from the members, collection agency fees billed and collected from the members, RAILS support of $485,669, and one small group purchase.

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Tables B-O: LLSAP Supplemental Information

B. LLSAP Participation Information – Full Fee-Paying Participant

B1 Number of all public libraries (agencies) 75 B2 Number of all public libraries (buildings) 77 B3 Number of all academic libraries (agencies) 1 B4 Number of all academic libraries (buildings) 1 B5 Number of all school libraries (agencies) 0 B6 Number of all school libraries (buildings) 0 B7 Number of all special libraries (agencies) 2 B8 Number of all special libraries (buildings) 2 B9 Number of all other types 0 Total Full Fee-Paying Participants 78 Is RLS an LLSAP participant? No Does RLS pay participation fees as others? No

C. LLSAP Participation Information – Partial Fee-Paying Participant

C1 Number of all public libraries (agencies) 4 C2 Number of all public libraries (buildings) 4 C3 Number of all academic libraries (agencies) 1 C4 Number of all academic libraries (buildings) 1 C5 Number of all school libraries (agencies) 10 C6 Number of all school libraries (buildings) 40 C7 Number of all special libraries (agencies) 0 C8 Number of all special libraries (buildings) 0 C9 Number of all other types 0 Total Partial Fee-Paying Participants 15

D. LLSAP Participation Information – Holdings Only Represented

D1 Number of all public libraries (agencies) 0 D2 Number of all public libraries (buildings) 0 D3 Number of all academic libraries (agencies) 0 D4 Number of all academic libraries (buildings) 0 D5 Number of all school libraries (agencies) 0 D6 Number of all school libraries (buildings) 0 D7 Number of all special libraries (agencies) 0 D8 Number of all special libraries (buildings) 0 D9 Number of all other types 0 Total Holdings Only Represented 0

F. Participants F1 Participants as of June 30, 2017 92

I. Bibliographic Record Information I1 Total number of bibliographic records in database 1,301,715 I2 Total number of item records in database 6,541,245 I3 Total number of patrons listed in patron database 965,160

J. LLSAP Use by All Participants J1 Total search transactions in past 12 months (FY2017) Not tracked J2 Total circulation transactions in past 12 months (FY2017)

10,764,755

J3 Total interlibrary loan transactions in FY2017 1,143,112 J4 Total reciprocal borrowing transactions in FY2017 1,369,080

K. Cost and Revenue Information FY 2017 K1 Annual Total Fees Received From Full Members $1,677,466 K2 Annual Total Fees Received From Partial Members $8,794 K3 Annual Fees/Support Received From RLS $491,618 K4 FTEs Charged to LLSAP Operating Expenses 19.5 K5 FTEs Supporting LLSAP but Not Charged to LLSAP operating costs

N/A

K6 Annual Total Cost of Operating the LLSAP $2,559,922

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L. Cost Components of Operating the LLSAP FY2017 Personnel $1,601,559 Library Materials $4,465 Buildings & Grounds $62,097 Vehicle Expense $0 Travel & CE for Staff & Board $10,301 Continuing Education & Meetings/Others $22,672 Public Relations $0 Liability Insurance $8,335 Supplies, Postage & Printing $179,735 Telephone & Telecomm $18,293 Equipment Rental, Repair & Maintenance $298,905 Professional Services $41,509 Contractual Services $238,711 Interlibrary Loan Charges $0 Group Purchases $594 Depreciation $65,739 Professional Association Membership Dues $490 Miscellaneous $6,517 Total All Expenditures $2,559,922

M. Cost Components to Participate in the LLSAP—Startup

FY2017

Library Fee $6,406 Circulation Fee $25 - $24,432 Title Fee $713 - $25,957 Staff License Fee $845 - $18,599

N. Cost Components to Participate in the LLSAP—Ongoing

FY2017

Library Fee $493,285 Circulation Fee $244,692 Title Fee $570,947 Staff License Fee $358,881 Total SWAN fees $1,667,804

*All financial results are preliminary and unaudited pending completion of the fiscal year-end audit.

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RAILS FY2017 Annual Report | September 28, 2017

FY 2017 Library System Annual Report Delivery Annual Report

Section 5

5. 1 Delivery Annual Report In addition to including delivery goals, objectives, and activities in the Annual Report Narrative (1.1) and statistics in the Annual Report section 3.1.4, complete Tables 1 and 2 with information specific to the delivery service only.

Table 1: Delivery Operating Expenses

Delivery Expenditures Expense Item FY2017 FY2017 Delivery Personnel RAILS ILDS Library Professionals 0 0 Other Professionals 290,883 0 Support Services 708,928 368,048 Social Security Texas (FICA) 76,175 23,323 Unemployment Insurance 20,442 14,757 Workers’ Compensation 86,514 36,712 Retirement Benefits 43,275 7,146 Health, Dental, and Life Insurance 135,054 60,540 Temporary Help 35,992 35,249 Recruiting 0 TOTAL 1,397,263 545,775 Delivery Buildings & Grounds

Rent 130,624 0 Utilities 5,630 0 Property Insurance 0 0 Repairs & Maintenance 6,739 0 Janitorial Services & Supplies 418 0 Other 2,759 0 TOTAL 146,170 Delivery Vehicle Expense Fuel 113,023 68,810 Repairs & Maintenance 74,561 24,854 Vehicle Insurance 61,649 7,464 Vehicle Leasing & Rent/Other 3,827 2,000 TOTAL 253,060 103,128 Travel & CE for Delivery Staff

6,356 In-State Travel 3,108 0 Out-of-State Travel 0 0 Registration & Other Fees 1,095 0 TOTAL 4,203 0 Delivery Liability Insurance 0 0 Supplies, Postage & Printing

Delivery Supplies 56,356 11,085 General Office Supplies & Equipment 2,067 0 Internal Printing/Photocopying 0 0 Postage 9,847 0 Library Supplies 0 0 Other 709 0 TOTAL 68,979 11,085

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Delivery Telephone & Telecomm

FY2017 FY2017

RAILS ILDS Local/Long Distance – Voice 9,251 0 Telecomm – Data & Fax 0 0 TOTAL 9,251 0 Delivery Equipment Rental, Repair & Maintenance

Equipment Rental 2,076 0 Equipment Repair & Maintenance 1,457 0 Maintenance Agreement 0 0 Computer Hardware Insurance 0 0 TOTAL 3,533 0 Delivery Professional Services

Legal 1,015 245 Accounting 0 0 Consulting 0 0 Contractual Staff 0 0 TOTAL 1,015 245 Delivery Contractual Services

Contractual Agreements with commercial carriers

889,141 318,309

TOTAL 889,141 318,309 TOTAL OPERATING EXPENSES

2,772,615 978,542

Revenues 526,845 OPERATING (DEFICIT) (451,697)

Table 2: Delivery Supplemental Statistics as of June 30, 2017

2. 1 All Agencies Number receiving system-provided

delivery

Number receiving

outsourced delivery

Number receiving postal mail

delivery

Number receiving ILDS delivery

through RAILS

Total

Public libraries (agencies) 260 129 11 0 400 Academic libraries (agencies) 83 12 10 96 201 School libraries (agencies) 115 16 210 1 342 Special libraries (agencies) 19 93 53 6 171 TOTAL 477 250 284 103 1,114

3.3 CDP Agencies Number participating in CDPs as host

Number participating in CDPs as participant

Total hosts and participants

Public libraries (agencies) 149 12 161 Academic libraries (agencies) 6 6 School libraries (agencies) 4 217 221 Special libraries (agencies) 26 26 System (library retrieves their material for the RAILS hub)

1 1

TOTAL ALL PARTICIPANTS

TOTAL ALL CDPs in SYSTEM 154 261 415

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RAILS FY2017 Annual Report | September 28, 2017

3.5 Agency Delivery by Frequency Number in functional frequency categories (include all types of delivery)

2 day per week 151 3 day per week 52 4 day per week 10 5 day per week 354 Other 435 TOTAL 1,002